2nd Line Technical Support Analyst Jobs in London

Second Line Technical Support Analyst
England > London

The median Second Line Technical Support Analyst salary in London is £36,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 508 601 921
Rank change year-on-year +93 +320 -273
Permanent jobs requiring a 2nd Line Technical Support Analyst 1 2 5
As % of all permanent jobs advertised in London 0.004% 0.006% 0.007%
As % of the Job Titles category 0.004% 0.007% 0.007%
Number of salaries quoted 1 2 5
10th Percentile - £30,625 -
25th Percentile - £31,563 £25,000
Median annual salary (50th Percentile) £36,000 £33,750 £26,000
Median % change year-on-year +6.67% +29.81% -
75th Percentile - £36,563 £45,000
90th Percentile - £37,875 £45,900
England median annual salary £36,000 £33,500 £37,500
% change year-on-year +7.46% -10.67% +51.82%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 23,403 29,645 71,541
% of permanent jobs with a recognized job title 94.44% 94.97% 96.13%
Number of salaries quoted 17,198 22,316 34,853
10th Percentile £37,500 £41,750 £41,250
25th Percentile £50,000 £54,988 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

2nd Line Technical Support Analyst
Job Vacancy Trend in London

Job postings that featured 2nd Line Technical Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 2nd Line Technical Support Analyst in London

2nd Line Technical Support Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing 2nd Line Technical Support Analyst in London.

Salary trend for 2nd Line Technical Support Analyst in London

2nd Line Technical Support Analyst Skill Set
Top 7 Co-occurring Skills and Capabilities in London

For the 6 months to 12 June 2024, 2nd Line Technical Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring 2nd Line Technical Support Analyst in the job title.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) ITIL
1 1 (100.00%) Microsoft
1 1 (100.00%) Asset Management
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Microsoft Intune
1 1 (100.00%) Software Asset Management

2nd Line Technical Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Microsoft 365
Processes & Methodologies
1 1 (100.00%) Asset Management
1 1 (100.00%) ITIL
1 1 (100.00%) Software Asset Management
Systems Management
1 1 (100.00%) Microsoft Intune
Vendors
1 1 (100.00%) Microsoft