ITSM Jobs in Manchester

IT Service Management (ITSM)
North West > Manchester

The table below provides summary statistics for permanent job vacancies advertised in Manchester requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 142 161 190
Rank change year-on-year +19 +29 +7
Permanent jobs citing ITSM 81 76 73
As % of all permanent jobs advertised in Manchester 1.35% 1.69% 1.25%
As % of the Processes & Methodologies category 1.62% 1.76% 1.30%
Number of salaries quoted 64 55 56
10th Percentile £26,838 £32,750 £20,750
25th Percentile £45,938 £46,579 £30,363
Median annual salary (50th Percentile) £62,500 £70,000 £34,830
Median % change year-on-year -10.71% +100.98% -41.95%
75th Percentile £68,750 £81,250 £57,313
90th Percentile £74,275 - £66,875
North West median annual salary £45,000 £50,000 £35,000
% change year-on-year -10.00% +42.86% -6.67%

All Process and Methodology Skills
Manchester

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Manchester.

Permanent vacancies with a requirement for process or methodology skills 4,996 4,329 5,596
As % of all permanent jobs advertised in Manchester 83.55% 96.29% 96.07%
Number of salaries quoted 3,605 2,479 3,569
10th Percentile £30,000 £33,532 £32,097
25th Percentile £41,250 £45,000 £41,250
Median annual salary (50th Percentile) £52,500 £57,810 £55,000
Median % change year-on-year -9.19% +5.11% +10.00%
75th Percentile £68,750 £72,500 £70,000
90th Percentile £80,774 £83,750 £85,000
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +7.79%

ITSM
Job Vacancy Trend in Manchester

Job postings citing ITSM as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for ITSM in Manchester

ITSM
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing ITSM in Manchester.

Salary trend for ITSM in Manchester

ITSM
Salary Histogram in Manchester

Salary distribution for jobs citing ITSM in Manchester over the 6 months to 12 June 2024.

Salary histogram for ITSM in Manchester

ITSM
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Manchester region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stockport - 4 £60,000 - 1
Sale - 2 £23,500 -
Salford - 2 £50,000 - 1
ITSM
North West

ITSM
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.47%) SAS
1 2 (2.47%) SharePoint
Applications
1 3 (3.70%) Microsoft Office
Business Applications
1 4 (4.94%) Remedy ITSM
Cloud Services
1 8 (9.88%) Microsoft 365
2 4 (4.94%) Amazon CloudWatch
2 4 (4.94%) Amazon GuardDuty
2 4 (4.94%) AWS
2 4 (4.94%) AWS CloudTrail
2 4 (4.94%) Azure
3 1 (1.23%) Azure DevOps
3 1 (1.23%) Dynamics 365
3 1 (1.23%) Entra ID
Communications & Networking
1 9 (11.11%) Firewall
2 5 (6.17%) Network Security
3 3 (3.70%) BGP
3 3 (3.70%) Cisco ASA
3 3 (3.70%) Cisco Firepower
3 3 (3.70%) Cisco ISE
3 3 (3.70%) EIGRP
3 3 (3.70%) HSRP
3 3 (3.70%) IPsec
3 3 (3.70%) NetScaler
3 3 (3.70%) OSPF
4 2 (2.47%) LAN
4 2 (2.47%) SD-WAN
4 2 (2.47%) VLAN
4 2 (2.47%) WAN
4 2 (2.47%) Wireless
Database & Business Intelligence
1 2 (2.47%) Data Hub
1 2 (2.47%) Relational Database
Development Applications
1 3 (3.70%) JIRA
General
1 23 (28.40%) Social Skills
2 13 (16.05%) Public Sector
3 10 (12.35%) Legal
4 7 (8.64%) Finance
5 5 (6.17%) Analytical Skills
6 4 (4.94%) Influencing Skills
6 4 (4.94%) Presentation Skills
7 3 (3.70%) Law
8 1 (1.23%) Banking
8 1 (1.23%) Manufacturing
Job Titles
1 16 (19.75%) Head of Design
2 13 (16.05%) Architect
3 10 (12.35%) Developer
3 10 (12.35%) ServiceNow Architect
3 10 (12.35%) ServiceNow Developer
4 9 (11.11%) Service Architect
5 8 (9.88%) Analyst
5 8 (9.88%) Senior
5 8 (9.88%) Service Manager
6 7 (8.64%) IT Manager
7 5 (6.17%) IT Services Manager
7 5 (6.17%) Network Engineer
8 4 (4.94%) Cloud Engineer
8 4 (4.94%) Head of IT
8 4 (4.94%) IT Support
8 4 (4.94%) Senior IT Manager
8 4 (4.94%) Senior Manager
8 4 (4.94%) Senior Service Manager
9 3 (3.70%) Product Owner
9 3 (3.70%) Senior Product Owner
Libraries, Frameworks & Software Standards
1 5 (6.17%) Web Services
2 4 (4.94%) CSS
2 4 (4.94%) HTML
3 3 (3.70%) Ajax
3 3 (3.70%) AngularJS
3 3 (3.70%) XML
4 2 (2.47%) Twitter Bootstrap
5 1 (1.23%) LDAP
5 1 (1.23%) React
5 1 (1.23%) REST
5 1 (1.23%) RESTful
5 1 (1.23%) SOAP
Miscellaneous
1 5 (6.17%) Management Information System
2 4 (4.94%) CMDB
2 4 (4.94%) Product Ownership
3 2 (2.47%) Legacy Systems
4 1 (1.23%) Enterprise Software
4 1 (1.23%) iPad
4 1 (1.23%) Onboarding
4 1 (1.23%) PMI
4 1 (1.23%) Reinsurance
Operating Systems
1 9 (11.11%) Windows
2 4 (4.94%) Linux
2 4 (4.94%) Windows Server
3 2 (2.47%) Windows 10
4 1 (1.23%) Android
4 1 (1.23%) Apple iOS
Processes & Methodologies
1 55 (67.90%) Service Management
2 44 (54.32%) ITIL
3 26 (32.10%) Service Delivery
4 23 (28.40%) Change Management
5 22 (27.16%) Service Design
6 19 (23.46%) Continuous Improvement
7 12 (14.81%) Problem-Solving
8 11 (13.58%) Stakeholder Management
9 8 (9.88%) Actionable Insight
9 8 (9.88%) Coaching
9 8 (9.88%) Mentoring
9 8 (9.88%) Problem Management
9 8 (9.88%) Project Management
10 7 (8.64%) Cybersecurity
11 6 (7.41%) Agile
11 6 (7.41%) Customer Service
11 6 (7.41%) Stakeholder Engagement
12 5 (6.17%) Asset Management
12 5 (6.17%) Disaster Recovery
12 5 (6.17%) Information Security
Programming Languages
1 6 (7.41%) JavaScript
1 6 (7.41%) PowerShell
2 4 (4.94%) Bash
2 4 (4.94%) Python
3 3 (3.70%) Java
4 1 (1.23%) SQL
Qualifications
1 12 (14.81%) Security Cleared
2 8 (9.88%) SC Cleared
3 6 (7.41%) Degree
4 4 (4.94%) AWS Certification
5 2 (2.47%) ITIL Certification
6 1 (1.23%) PMI Certification
Quality Assurance & Compliance
1 7 (8.64%) SLA
2 6 (7.41%) QA
3 4 (4.94%) ISO/IEC 27001
3 4 (4.94%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
4 3 (3.70%) COBIT
4 3 (3.70%) NCSC
4 3 (3.70%) NIST
5 1 (1.23%) Data Quality
System Software
1 5 (6.17%) Active Directory
Systems Management
1 3 (3.70%) OpenView
2 2 (2.47%) Microsoft Intune
Vendors
1 31 (38.27%) ServiceNow
2 8 (9.88%) Microsoft
3 6 (7.41%) Citrix
4 5 (6.17%) Cisco
5 4 (4.94%) BMC
5 4 (4.94%) Remedy
6 3 (3.70%) HP
6 3 (3.70%) Palo Alto
6 3 (3.70%) SolarWinds
6 3 (3.70%) Splunk
7 1 (1.23%) Salesforce
7 1 (1.23%) SAP