Service Analyst Jobs in Merseyside

Service Analyst
North West > Merseyside

The median Service Analyst salary in Merseyside is £24,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 68 89 75
Rank change year-on-year +21 -14 -25
Permanent jobs requiring a Service Analyst 28 13 34
As % of all permanent jobs advertised in Merseyside 1.90% 1.33% 2.90%
As % of the Job Titles category 2.00% 1.59% 3.05%
Number of salaries quoted 23 11 28
10th Percentile £21,250 £21,250 £21,175
25th Percentile £22,375 £22,750 £21,438
Median annual salary (50th Percentile) £24,000 £25,000 £23,750
Median % change year-on-year -4.00% +5.26% +5.56%
75th Percentile £25,000 £40,000 £25,250
90th Percentile £29,025 - £28,750
North West median annual salary £24,750 £25,566 £24,250
% change year-on-year -3.19% +5.42% +3.19%

All Permanent IT Job Vacancies
Merseyside

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Merseyside. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Merseyside with a recognized job title 1,399 816 1,113
% of permanent jobs with a recognized job title 95.11% 83.18% 94.88%
Number of salaries quoted 1,005 402 690
10th Percentile £25,750 £26,775 £25,000
25th Percentile £35,000 £36,250 £34,625
Median annual salary (50th Percentile) £45,000 £45,000 £47,500
Median % change year-on-year - -5.26% +10.47%
75th Percentile £60,000 £60,000 £63,519
90th Percentile £78,750 £70,000 £75,000
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

Service Analyst
Job Vacancy Trend in Merseyside

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for Service Analyst in Merseyside

Service Analyst
Salary Trend in Merseyside

3-month moving average salary quoted in jobs citing Service Analyst in Merseyside.

Salary trend for Service Analyst in Merseyside

Service Analyst
Salary Histogram in Merseyside

Salary distribution for jobs citing Service Analyst in Merseyside over the 6 months to 12 June 2024.

Salary histogram for Service Analyst in Merseyside

Service Analyst
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Merseyside region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Liverpool +16 23 £23,250 -22.50% 2
Birkenhead 0 3 £29,281 +19.51%
Bootle - 2 - -
Service Analyst
North West

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Merseyside

For the 6 months to 12 June 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Merseyside region featuring Service Analyst in the job title.

1 12 (42.86%) Microsoft
2 10 (35.71%) ITIL
3 9 (32.14%) Social Skills
4 7 (25.00%) Microsoft 365
4 7 (25.00%) Law
5 6 (21.43%) Customer Service
6 5 (17.86%) ServiceNow
6 5 (17.86%) DevOps
6 5 (17.86%) Active Directory
6 5 (17.86%) Service Management
6 5 (17.86%) SLA
6 5 (17.86%) Finance
6 5 (17.86%) Incident Management
7 4 (14.29%) Logistics
7 4 (14.29%) Line Management
8 3 (10.71%) Azure
8 3 (10.71%) Legal
9 2 (7.14%) Microsoft Office
9 2 (7.14%) Windows
9 2 (7.14%) Microsoft Exchange
9 2 (7.14%) Physics
9 2 (7.14%) Ergonomics
9 2 (7.14%) Human Factors
9 2 (7.14%) Data Centre
9 2 (7.14%) iManage
9 2 (7.14%) Problem-Solving
10 1 (3.57%) Public Sector
10 1 (3.57%) Customer Experience
10 1 (3.57%) Windows 10
10 1 (3.57%) Continuous Improvement

Service Analyst Skill Set
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.14%) Microsoft Exchange
Applications
1 2 (7.14%) Microsoft Office
Cloud Services
1 7 (25.00%) Microsoft 365
2 3 (10.71%) Azure
General
1 9 (32.14%) Social Skills
2 7 (25.00%) Law
3 5 (17.86%) Finance
4 3 (10.71%) Legal
5 1 (3.57%) Analytical Skills
5 1 (3.57%) Banking
5 1 (3.57%) Public Sector
Miscellaneous
1 2 (7.14%) Data Centre
2 1 (3.57%) e-Learning
2 1 (3.57%) NHS
Operating Systems
1 2 (7.14%) Windows
2 1 (3.57%) Windows 10
2 1 (3.57%) Windows Server
Processes & Methodologies
1 10 (35.71%) ITIL
2 6 (21.43%) Customer Service
3 5 (17.86%) DevOps
3 5 (17.86%) Incident Management
3 5 (17.86%) Service Management
4 4 (14.29%) Line Management
4 4 (14.29%) Logistics
5 2 (7.14%) Ergonomics
5 2 (7.14%) Human Factors
5 2 (7.14%) Physics
5 2 (7.14%) Problem-Solving
6 1 (3.57%) Agile
6 1 (3.57%) Coaching
6 1 (3.57%) Continuous Improvement
6 1 (3.57%) Customer Experience
6 1 (3.57%) Document Management
6 1 (3.57%) ITSM
6 1 (3.57%) Mentoring
6 1 (3.57%) Service Delivery
6 1 (3.57%) User Experience
Qualifications
1 1 (3.57%) Degree
Quality Assurance & Compliance
1 5 (17.86%) SLA
System Software
1 5 (17.86%) Active Directory
2 1 (3.57%) VMware Infrastructure
Vendors
1 12 (42.86%) Microsoft
2 5 (17.86%) ServiceNow
3 2 (7.14%) iManage
4 1 (3.57%) VMware