ITIL Jobs in Norfolk

ITIL (Information Technology Infrastructure Library)
East of England > Norfolk

The following table provides summary statistics for permanent job vacancies advertised in Norfolk with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 26 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 May 2024
Same period 2023 Same period 2022
Rank 22 33 27
Rank change year-on-year +11 -6 -5
Permanent jobs citing ITIL 61 10 7
As % of all permanent jobs advertised in Norfolk 7.74% 4.00% 3.55%
As % of the Processes & Methodologies category 9.28% 4.17% 3.93%
Number of salaries quoted 55 5 6
10th Percentile £26,500 - £33,984
25th Percentile £32,500 - £36,038
Median annual salary (50th Percentile) £45,000 £40,000 £37,500
Median % change year-on-year +12.50% +6.67% -0.92%
75th Percentile £52,500 - £62,188
90th Percentile £57,500 - £70,000
East of England median annual salary £37,500 £50,000 £50,000
% change year-on-year -25.00% - +16.96%

All Process and Methodology Skills
Norfolk

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Norfolk with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 657 240 178
As % of all permanent jobs advertised in Norfolk 83.38% 96.00% 90.36%
Number of salaries quoted 455 92 70
10th Percentile £25,000 £26,300 £22,950
25th Percentile £29,000 £34,240 £32,125
Median annual salary (50th Percentile) £40,000 £40,000 £41,089
Median % change year-on-year - -2.65% -3.32%
75th Percentile £52,500 £57,500 £52,250
90th Percentile £60,000 £67,500 £63,063
East of England median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -

ITIL
Job Vacancy Trend in Norfolk

Job postings citing ITIL as a proportion of all IT jobs advertised in Norfolk.

Job vacancy trend for ITIL in Norfolk

ITIL
Salary Trend in Norfolk

3-month moving average salary quoted in jobs citing ITIL in Norfolk.

Salary trend for ITIL in Norfolk

ITIL
Salary Histogram in Norfolk

Salary distribution for jobs citing ITIL in Norfolk over the 6 months to 26 May 2024.

Salary histogram for ITIL in Norfolk

ITIL
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Norfolk region over the 6 months to 26 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Norwich -6 24 £35,750 -10.63% 2
Diss - 23 £50,000 -
King's Lynn - 11 £45,000 - 4
Wymondham - 2 £45,000 -
ITIL
East of England

ITIL
Co-occurring Skills and Capabilities in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (52.46%) Microsoft Exchange
2 10 (16.39%) SharePoint
3 8 (13.11%) CMS
Applications
1 13 (21.31%) Microsoft Office
Business Applications
1 2 (3.28%) Dynamics CRM
Cloud Services
1 44 (72.13%) Microsoft 365
2 36 (59.02%) Azure
3 12 (19.67%) Entra ID
4 5 (8.20%) AWS
4 5 (8.20%) SaaS
5 2 (3.28%) Power Platform
6 1 (1.64%) Cloud Computing
6 1 (1.64%) OneDrive
Communications & Networking
1 20 (32.79%) VoIP
2 14 (22.95%) WAN
3 13 (21.31%) MPLS
3 13 (21.31%) SD-WAN
4 8 (13.11%) Firewall
5 5 (8.20%) NAS
5 5 (8.20%) SAN
6 1 (1.64%) DHCP
6 1 (1.64%) DNS
6 1 (1.64%) LAN
6 1 (1.64%) TCP/IP
6 1 (1.64%) VPN
6 1 (1.64%) Wireless
Database & Business Intelligence
1 9 (14.75%) SQL Server
2 8 (13.11%) MariaDB
2 8 (13.11%) MySQL
3 2 (3.28%) Data Warehouse
3 2 (3.28%) Power BI
Development Applications
1 7 (11.48%) JIRA
General
1 21 (34.43%) Social Skills
2 7 (11.48%) Billing
3 5 (8.20%) Automotive
4 3 (4.92%) Analytical Skills
5 2 (3.28%) Agriculture
5 2 (3.28%) Presentation Skills
6 1 (1.64%) Finance
6 1 (1.64%) Legal
6 1 (1.64%) Manufacturing
Job Titles
1 19 (31.15%) IT Support
2 15 (24.59%) Support Engineer
3 14 (22.95%) IT Engineer
3 14 (22.95%) IT Support Engineer
4 12 (19.67%) Senior
5 11 (18.03%) Infrastructure Engineer
6 10 (16.39%) Infrastructure Manager
6 10 (16.39%) Infrastructure Operations Manager
6 10 (16.39%) Operations Manager
7 9 (14.75%) 2nd Line Support
7 9 (14.75%) Analyst
8 8 (13.11%) 2nd Line Engineer
8 8 (13.11%) 2nd Line Support Engineer
8 8 (13.11%) 3rd Line Engineer
8 8 (13.11%) Infrastructure Analyst
8 8 (13.11%) IT Manager
9 7 (11.48%) 3rd Line Support Engineer
9 7 (11.48%) IT Project Manager
9 7 (11.48%) Senior IT Manager
9 7 (11.48%) Senior Project Manager
Miscellaneous
1 8 (13.11%) Operational Technology
2 2 (3.28%) Driving Licence
2 2 (3.28%) e-Learning
2 2 (3.28%) Housing Association
3 1 (1.64%) Product Ownership
Operating Systems
1 40 (65.57%) Windows
2 32 (52.46%) Windows Server
3 10 (16.39%) Windows Server 2016
4 8 (13.11%) Linux
5 5 (8.20%) Windows 10
5 5 (8.20%) Windows 2000
5 5 (8.20%) Windows NT
5 5 (8.20%) Windows Server 2003
5 5 (8.20%) Windows Server 2008
5 5 (8.20%) Windows Server 2012
5 5 (8.20%) Windows Server 2019
5 5 (8.20%) Windows XP
Processes & Methodologies
1 16 (26.23%) Project Delivery
2 15 (24.59%) Cybersecurity
3 14 (22.95%) Project Management
3 14 (22.95%) Service Design
4 13 (21.31%) Change Advisory Board
4 13 (21.31%) Configuration Management
4 13 (21.31%) Infrastructure Engineering
4 13 (21.31%) ITSM
4 13 (21.31%) Problem-Solving
5 9 (14.75%) Agile
5 9 (14.75%) Roadmaps
6 8 (13.11%) Customer Service
6 8 (13.11%) Mentoring
6 8 (13.11%) Patch Management
6 8 (13.11%) Project Planning
7 7 (11.48%) Kanban
7 7 (11.48%) Resource Allocation
7 7 (11.48%) Scrum
7 7 (11.48%) SDLC
7 7 (11.48%) Waterfall
Qualifications
1 12 (19.67%) CCNA
1 12 (19.67%) Cisco Certification
2 11 (18.03%) Microsoft Certification
3 10 (16.39%) MCSE
3 10 (16.39%) Network+ Certification
4 8 (13.11%) CompTIA Security+
5 5 (8.20%) A+ Certification
5 5 (8.20%) Degree
6 4 (6.56%) ITIL Certification
7 2 (3.28%) CCNP
7 2 (3.28%) MCP
Quality Assurance & Compliance
1 5 (8.20%) SLA
2 2 (3.28%) COBIT
2 2 (3.28%) Cyber Essentials
2 2 (3.28%) GDPR
2 2 (3.28%) ISO/IEC 20000
2 2 (3.28%) ISO/IEC 27001
2 2 (3.28%) PCI DSS
System Software
1 32 (52.46%) Hyper-V
2 18 (29.51%) Active Directory
3 9 (14.75%) VMware Infrastructure
4 3 (4.92%) Terminal Services
Systems Management
1 9 (14.75%) Microsoft Intune
2 5 (8.20%) SCCM
2 5 (8.20%) SCOM
2 5 (8.20%) WSUS
Vendors
1 45 (73.77%) Microsoft
2 14 (22.95%) VMware
3 13 (21.31%) Meraki
4 8 (13.11%) Sophos
4 8 (13.11%) WatchGuard