Escalation Management Jobs in the North East

Escalation Management
England > North East

The table below provides summary statistics for permanent job vacancies advertised in the North East requiring Escalation Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Escalation Management over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 117 105 -
Rank change year-on-year -12 - -
Permanent jobs citing Escalation Management 7 2 0
As % of all permanent jobs advertised in the North East 0.32% 0.17% -
As % of the Processes & Methodologies category 0.39% 0.17% -
Number of salaries quoted 7 2 0
10th Percentile £32,000 £43,250 -
25th Percentile £32,500 £44,375 -
Median annual salary (50th Percentile) £35,000 £47,500 -
Median % change year-on-year -26.32% - -
75th Percentile £37,500 £49,375 -
90th Percentile £38,000 £49,750 -
England median annual salary £55,000 £50,000 £60,000
% change year-on-year +10.00% -16.67% -4.00%

All Process and Methodology Skills
North East

Escalation Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North East.

Permanent vacancies with a requirement for process or methodology skills 1,805 1,155 1,403
As % of all permanent jobs advertised in the North East 83.18% 97.06% 88.74%
Number of salaries quoted 1,419 583 980
10th Percentile £26,250 £30,500 £25,750
25th Percentile £35,500 £37,500 £33,250
Median annual salary (50th Percentile) £47,500 £50,000 £43,250
Median % change year-on-year -5.00% +15.61% -3.89%
75th Percentile £62,500 £61,250 £58,875
90th Percentile £75,000 £72,500 £81,375
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Escalation Management
Job Vacancy Trend in the North East

Job postings citing Escalation Management as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for Escalation Management in the North East

Escalation Management
Salary Trend in the North East

3-month moving average salary quoted in jobs citing Escalation Management in the North East.

Salary trend for Escalation Management in the North East

Escalation Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Escalation Management within the North East region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear - 7 £35,000 - 1
Escalation Management
England

Escalation Management
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 5 (71.43%) Azure
Communications & Networking
1 5 (71.43%) Network Security
General
1 7 (100.00%) Social Skills
2 2 (28.57%) Inclusion and Diversity
Job Titles
1 7 (100.00%) Lead
1 7 (100.00%) Team Leader
2 2 (28.57%) Service Desk Team Leader
3 1 (14.29%) Help Desk Team Lead
3 1 (14.29%) Help Desk Technician
3 1 (14.29%) IT Technician
3 1 (14.29%) Senior
3 1 (14.29%) Senior IT Technician
3 1 (14.29%) Senior Technician
3 1 (14.29%) Technical Leader
3 1 (14.29%) Technical Team Leader
Processes & Methodologies
1 7 (100.00%) ITIL
2 5 (71.43%) CRM
2 5 (71.43%) Customer Service
2 5 (71.43%) Incident Management
2 5 (71.43%) Problem-Solving
2 5 (71.43%) Project Management
3 3 (42.86%) Computer Science
4 2 (28.57%) Collaborative Working
4 2 (28.57%) ITSM
4 2 (28.57%) Service Management
Qualifications
1 3 (42.86%) Degree
Quality Assurance & Compliance
1 5 (71.43%) SLA
Vendors
1 5 (71.43%) Cisco
1 5 (71.43%) Microsoft