Digital Customer Experience Jobs in the North West

Digital Customer Experience (Digital CX)
England > North West

The table below provides summary statistics for permanent job vacancies advertised in the North West requiring Digital Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Digital Customer Experience over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 293 - 338
Rank change year-on-year - - -79
Permanent jobs citing Digital Customer Experience 20 0 5
As % of all permanent jobs advertised in the North West 0.18% - 0.050%
As % of the Processes & Methodologies category 0.22% - 0.053%
Number of salaries quoted 1 0 5
10th Percentile - - £34,500
25th Percentile - - £41,250
Median annual salary (50th Percentile) £70,000 - £43,500
Median % change year-on-year - - -48.82%
75th Percentile - - £62,000
90th Percentile - - £84,050
England median annual salary £49,250 £69,750 £57,500
% change year-on-year -29.39% +21.30% -23.33%

All Process and Methodology Skills
North West

Digital Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North West.

Permanent vacancies with a requirement for process or methodology skills 9,085 6,941 9,476
As % of all permanent jobs advertised in the North West 79.65% 95.62% 95.49%
Number of salaries quoted 6,603 3,839 5,331
10th Percentile £27,750 £31,250 £29,750
25th Percentile £37,500 £41,250 £38,947
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +7.79%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £80,000 £82,500 £81,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Digital Customer Experience
Job Vacancy Trend in the North West

Job postings citing Digital Customer Experience as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Digital Customer Experience in the North West

Digital Customer Experience
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Digital Customer Experience in the North West.

Salary trend for Digital Customer Experience in the North West

Digital Customer Experience
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Digital Customer Experience within the North West region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester - 10 - - 1
Merseyside - 9 - -
Cheshire - 1 £70,000 -
Digital Customer Experience
England

Digital Customer Experience
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) Confluence
Applications
1 8 (40.00%) Sketch
2 1 (5.00%) Chatbot
Cloud Services
1 9 (45.00%) Figma
1 9 (45.00%) Miro
2 8 (40.00%) Heroku
3 1 (5.00%) Google Analytics
3 1 (5.00%) Pendo
3 1 (5.00%) Power Platform
3 1 (5.00%) SurveyMonkey
Database & Business Intelligence
1 1 (5.00%) Power BI
Development Applications
1 1 (5.00%) JIRA
General
1 1 (5.00%) Law
1 1 (5.00%) Retail
Job Titles
1 16 (80.00%) Senior
2 12 (60.00%) Designer
3 8 (40.00%) Senior Designer
3 8 (40.00%) Senior UI Designer
3 8 (40.00%) Senior UI/UX Designer
3 8 (40.00%) Senior UX Designer
3 8 (40.00%) UI Designer
3 8 (40.00%) UI/UX Designer
3 8 (40.00%) UX Designer
4 6 (30.00%) Senior User Researcher
4 6 (30.00%) User Researcher
5 4 (20.00%) Service Designer
6 1 (5.00%) .NET Software Engineer
6 1 (5.00%) Full Stack Engineer
6 1 (5.00%) Full Stack Software Engineer
6 1 (5.00%) Senior .NET Software Engineer
6 1 (5.00%) Senior Full Stack Engineer
6 1 (5.00%) Senior Software Engineer
6 1 (5.00%) Senior User Experience Researcher
6 1 (5.00%) Software Engineer
Libraries, Frameworks & Software Standards
1 8 (40.00%) HTML
2 1 (5.00%) .NET
Miscellaneous
1 6 (30.00%) Product Ownership
2 1 (5.00%) Mobile App
Processes & Methodologies
1 20 (100.00%) Customer Experience
2 19 (95.00%) Actionable Insight
2 19 (95.00%) Workshop Facilitation
3 18 (90.00%) User-Centered Design (UCD)
4 12 (60.00%) Prototyping
5 11 (55.00%) User Research
6 9 (45.00%) User Experience
7 8 (40.00%) Agile
7 8 (40.00%) Coaching
7 8 (40.00%) Design Patterns
7 8 (40.00%) High-Fidelity Prototypes
7 8 (40.00%) Low-Fidelity Prototypes
7 8 (40.00%) Problem-Solving
7 8 (40.00%) Sprint Review
7 8 (40.00%) Stakeholder Management
7 8 (40.00%) UX Design
8 6 (30.00%) Backlog Prioritisation
8 6 (30.00%) Empathy Maps
8 6 (30.00%) Qualitative Research
8 6 (30.00%) Quantitative Research
Qualifications
1 18 (90.00%) SC Cleared
1 18 (90.00%) Security Cleared
Quality Assurance & Compliance
1 18 (90.00%) Accessibility
2 8 (40.00%) WCAG
Vendors
1 1 (5.00%) Hotjar