Service Desk Analyst Jobs in North Yorkshire

Service Desk Analyst
Yorkshire > North Yorkshire

The median Service Desk Analyst salary in North Yorkshire is £24,500 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 48 98 76
Rank change year-on-year +50 -22 -12
Permanent jobs requiring a Service Desk Analyst 22 1 10
As % of all permanent jobs advertised in North Yorkshire 2.84% 0.10% 1.17%
As % of the Job Titles category 2.99% 0.11% 1.23%
Number of salaries quoted 19 1 10
10th Percentile £20,750 - -
25th Percentile £23,313 £21,250 £16,380
Median annual salary (50th Percentile) £24,500 £22,500 £18,940
Median % change year-on-year +8.89% +18.80% -23.25%
75th Percentile £25,250 £23,750 £23,938
90th Percentile £25,400 - £25,525
Yorkshire median annual salary £24,500 £23,350 £24,000
% change year-on-year +4.93% -2.71% -

All Permanent IT Job Vacancies
North Yorkshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in North Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in North Yorkshire with a recognized job title 737 894 810
% of permanent jobs with a recognized job title 95.22% 90.12% 94.96%
Number of salaries quoted 589 444 513
10th Percentile £25,500 £30,761 £28,189
25th Percentile £30,000 £36,733 £33,750
Median annual salary (50th Percentile) £42,500 £48,000 £47,500
Median % change year-on-year -11.46% +1.05% +11.76%
75th Percentile £57,500 £65,000 £58,000
90th Percentile £70,000 £73,375 £72,000
Yorkshire median annual salary £48,620 £52,500 £50,000
% change year-on-year -7.39% +5.00% +5.26%

Service Desk Analyst
Job Vacancy Trend in North Yorkshire

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in North Yorkshire.

Job vacancy trend for Service Desk Analyst in North Yorkshire

Service Desk Analyst
Salary Trend in North Yorkshire

3-month moving average salary quoted in jobs citing Service Desk Analyst in North Yorkshire.

Salary trend for Service Desk Analyst in North Yorkshire

Service Desk Analyst
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the North Yorkshire region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
York +17 16 £24,500 +8.89% 1
Harrogate - 2 - -
Middlesbrough - 2 £23,875 -
Northallerton - 1 £26,468 - 1
Service Desk Analyst
Yorkshire

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in North Yorkshire

For the 6 months to 12 June 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Yorkshire region featuring Service Desk Analyst in the job title.

1 16 (72.73%) Social Skills
2 15 (68.18%) Active Directory
2 15 (68.18%) Windows
3 13 (59.09%) Microsoft
4 12 (54.55%) Proactive Monitoring
4 12 (54.55%) ServiceNow
5 11 (50.00%) Incident Management
5 11 (50.00%) Microsoft Office
5 11 (50.00%) Data Centre
6 10 (45.45%) Analytical Skills
6 10 (45.45%) Mimecast
6 10 (45.45%) Microsoft PowerPoint
6 10 (45.45%) Microsoft Excel
6 10 (45.45%) SharePoint
6 10 (45.45%) Cisco
6 10 (45.45%) HP
6 10 (45.45%) Dell
6 10 (45.45%) NetApp
6 10 (45.45%) Management Information System
7 8 (36.36%) Customer Service
8 3 (13.64%) Problem-Solving
8 3 (13.64%) Driving Licence
8 3 (13.64%) VPN
9 2 (9.09%) SLA
9 2 (9.09%) ITIL
9 2 (9.09%) Time Management
9 2 (9.09%) Security Cleared
9 2 (9.09%) Active Listening
9 2 (9.09%) Self-Motivation
10 1 (4.55%) Collaborative Working

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (45.45%) SharePoint
Applications
1 11 (50.00%) Microsoft Office
2 10 (45.45%) Microsoft Excel
2 10 (45.45%) Microsoft PowerPoint
Cloud Services
1 10 (45.45%) Mimecast
2 1 (4.55%) Microsoft 365
Communications & Networking
1 3 (13.64%) VPN
2 1 (4.55%) Intranet
2 1 (4.55%) LAN
2 1 (4.55%) TCP/IP
2 1 (4.55%) WAN
2 1 (4.55%) Wireless
General
1 16 (72.73%) Social Skills
2 10 (45.45%) Analytical Skills
3 1 (4.55%) Finance
3 1 (4.55%) Law
3 1 (4.55%) Telecoms
Miscellaneous
1 11 (50.00%) Data Centre
2 10 (45.45%) Management Information System
3 3 (13.64%) Driving Licence
4 2 (9.09%) Self-Motivation
5 1 (4.55%) Life Science
Operating Systems
1 15 (68.18%) Windows
2 1 (4.55%) Windows Server
Processes & Methodologies
1 12 (54.55%) Proactive Monitoring
2 11 (50.00%) Incident Management
3 8 (36.36%) Customer Service
4 3 (13.64%) Problem-Solving
5 2 (9.09%) Active Listening
5 2 (9.09%) ITIL
5 2 (9.09%) Time Management
6 1 (4.55%) Agile
6 1 (4.55%) Asset Management
6 1 (4.55%) Collaborative Working
6 1 (4.55%) ITSM
6 1 (4.55%) Root Cause Analysis
6 1 (4.55%) Server Management
6 1 (4.55%) Service Management
6 1 (4.55%) Software Asset Management
Qualifications
1 2 (9.09%) Security Cleared
Quality Assurance & Compliance
1 2 (9.09%) SLA
2 1 (4.55%) ISO 9001
2 1 (4.55%) ISO/IEC 27001
System Software
1 15 (68.18%) Active Directory
Vendors
1 13 (59.09%) Microsoft
2 12 (54.55%) ServiceNow
3 10 (45.45%) Cisco
3 10 (45.45%) Dell
3 10 (45.45%) HP
3 10 (45.45%) NetApp