2nd Line Support Engineer Jobs in Reading

Second Line Support Engineer
Berkshire > Reading

The median Second Line Support Engineer salary in Reading is £28,500 per year, according to job vacancies posted during the 6 months leading to 15 November 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 Nov 2024
Same period 2023 Same period 2022
Rank 86 - 117
Rank change year-on-year - - +25
Permanent jobs requiring a 2nd Line Support Engineer 10 0 18
As % of all permanent jobs advertised in Reading 0.85% - 1.03%
As % of the Job Titles category 0.91% - 1.11%
Number of salaries quoted 9 0 18
10th Percentile £27,700 - £27,350
25th Percentile £27,750 - £27,500
Median annual salary (50th Percentile) £28,500 - £28,000
Median % change year-on-year - - +1.82%
75th Percentile £29,250 - £31,000
90th Percentile £32,400 - £31,650
Berkshire median annual salary £28,500 £30,000 £28,000
% change year-on-year -5.00% +7.14% +1.82%

All Permanent IT Job Vacancies
Reading

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Reading. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Reading with a recognized job title 1,098 1,219 1,622
% of permanent jobs with a recognized job title 93.77% 94.42% 92.63%
Number of salaries quoted 547 590 1,058
10th Percentile £32,650 £31,250 £30,000
25th Percentile £45,000 £38,000 £41,225
Median annual salary (50th Percentile) £59,125 £55,000 £59,000
Median % change year-on-year +7.50% -6.78% +7.27%
75th Percentile £75,000 £68,750 £73,750
90th Percentile £85,000 £83,750 £82,500
Berkshire median annual salary £60,000 £54,500 £57,500
% change year-on-year +10.09% -5.22% -

2nd Line Support Engineer
Job Vacancy Trend in Reading

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in Reading.

Job vacancy trend for 2nd Line Support Engineer in Reading

2nd Line Support Engineer
Salary Trend in Reading

3-month moving average salary quoted in jobs citing 2nd Line Support Engineer in Reading.

Salary trend for 2nd Line Support Engineer in Reading

2nd Line Support Engineer
Salary Histogram in Reading

Salary distribution for jobs citing 2nd Line Support Engineer in Reading over the 6 months to 15 November 2024.

Salary histogram for 2nd Line Support Engineer in Reading

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Reading

For the 6 months to 15 November 2024, 2nd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Reading region featuring 2nd Line Support Engineer in the job title.

1 10 (100.00%) Microsoft
2 9 (90.00%) Active Directory
3 8 (80.00%) SharePoint
3 8 (80.00%) Microsoft Exchange
3 8 (80.00%) Microsoft 365
4 7 (70.00%) Cloud Computing
4 7 (70.00%) OneDrive
4 7 (70.00%) Entra ID
4 7 (70.00%) Azure
5 1 (10.00%) Windows 10
5 1 (10.00%) Hyper-V
5 1 (10.00%) Windows 7
5 1 (10.00%) Windows
5 1 (10.00%) CRM
5 1 (10.00%) Windows 8
5 1 (10.00%) Windows Server 2012
5 1 (10.00%) Line Management
5 1 (10.00%) Windows Server
5 1 (10.00%) Windows Server 2016
5 1 (10.00%) Windows Server 2019
5 1 (10.00%) Remote Monitoring and Management
5 1 (10.00%) Customer Service
5 1 (10.00%) Server Migrations
5 1 (10.00%) VoIP
5 1 (10.00%) VPN
5 1 (10.00%) DNS
5 1 (10.00%) SLA
5 1 (10.00%) Configuration Management
5 1 (10.00%) Project Management
5 1 (10.00%) Firewall

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (80.00%) Microsoft Exchange
1 8 (80.00%) SharePoint
Cloud Services
1 8 (80.00%) Microsoft 365
2 7 (70.00%) Azure
2 7 (70.00%) Cloud Computing
2 7 (70.00%) Entra ID
2 7 (70.00%) OneDrive
Communications & Networking
1 1 (10.00%) DNS
1 1 (10.00%) Firewall
1 1 (10.00%) VLAN
1 1 (10.00%) VoIP
1 1 (10.00%) VPN
General
1 1 (10.00%) Law
1 1 (10.00%) Telecoms
Miscellaneous
1 1 (10.00%) CMDB
Operating Systems
1 1 (10.00%) Windows
1 1 (10.00%) Windows 10
1 1 (10.00%) Windows 7
1 1 (10.00%) Windows 8
1 1 (10.00%) Windows Server
1 1 (10.00%) Windows Server 2012
1 1 (10.00%) Windows Server 2016
1 1 (10.00%) Windows Server 2019
Processes & Methodologies
1 1 (10.00%) Configuration Management
1 1 (10.00%) CRM
1 1 (10.00%) Customer Service
1 1 (10.00%) Line Management
1 1 (10.00%) Migration
1 1 (10.00%) Project Management
1 1 (10.00%) Remote Monitoring and Management
1 1 (10.00%) Server Migrations
1 1 (10.00%) Time Management
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 9 (90.00%) Active Directory
2 1 (10.00%) Hyper-V
Vendors
1 10 (100.00%) Microsoft