Service Desk Team Leader Jobs in the South East

Service Desk Team Lead
England > South East

The median Service Desk Team Lead salary in the South East is £38,500 per year, according to job vacancies posted during the 6 months leading to 27 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
27 Jun 2024
Same period 2023 Same period 2022
Rank 370 369 495
Rank change year-on-year -1 +126 -86
Permanent jobs requiring a Service Desk Team Leader 26 9 20
As % of all permanent jobs advertised in the South East 0.14% 0.069% 0.090%
As % of the Job Titles category 0.15% 0.078% 0.094%
Number of salaries quoted 11 9 9
10th Percentile £32,500 - -
25th Percentile £34,375 £32,500 £30,000
Median annual salary (50th Percentile) £38,500 £37,500 £32,500
Median % change year-on-year +2.67% +15.38% -
75th Percentile £46,375 £40,000 £44,500
90th Percentile £52,500 £41,500 £47,500
England median annual salary £37,500 £42,500 £37,500
% change year-on-year -11.76% +13.33% +2.74%

All Permanent IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 17,287 11,601 21,322
% of permanent jobs with a recognized job title 94.31% 89.46% 95.56%
Number of salaries quoted 12,185 7,644 12,573
10th Percentile £27,750 £30,000 £30,000
25th Percentile £36,250 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Desk Team Leader
Job Vacancy Trend in the South East

Job postings that featured Service Desk Team Leader in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Desk Team Leader in the South East

Service Desk Team Leader
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Desk Team Leader in the South East.

Salary trend for Service Desk Team Leader in the South East

Service Desk Team Leader
Salary Histogram in the South East

Salary distribution for jobs citing Service Desk Team Leader in the South East over the 6 months to 27 June 2024.

Salary histogram for Service Desk Team Leader in the South East

Service Desk Team Leader
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the South East region over the 6 months to 27 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Kent -6 12 £40,000 -11.11%
Thames Valley +4 11 £48,750 +30.00% 1
Buckinghamshire -14 6 - - 1
Berkshire - 4 £37,500 -
Hampshire - 2 £35,000 - 2
Middlesex - 1 £32,000 -
Oxfordshire - 1 £60,000 -
Service Desk Team Leader
England

Service Desk Team Leader Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 27 June 2024, Service Desk Team Leader job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Service Desk Team Leader in the job title.

1 12 (46.15%) SLA
2 11 (42.31%) Windows
2 11 (42.31%) Microsoft
3 10 (38.46%) Coaching
4 9 (34.62%) ITIL
5 7 (26.92%) Cybersecurity
5 7 (26.92%) Social Skills
6 6 (23.08%) Problem-Solving
6 6 (23.08%) Customer Service
6 6 (23.08%) Performance Management
6 6 (23.08%) Legal
6 6 (23.08%) Citrix
7 5 (19.23%) Microsoft Office
7 5 (19.23%) GDPR
8 3 (11.54%) Microsoft 365
8 3 (11.54%) Service Delivery
8 3 (11.54%) Telecoms
9 2 (7.69%) Retail
9 2 (7.69%) SC Cleared
9 2 (7.69%) Security Cleared
9 2 (7.69%) PowerShell
9 2 (7.69%) Meraki
9 2 (7.69%) Service Management
9 2 (7.69%) SQL
9 2 (7.69%) Cisco
9 2 (7.69%) Inclusion and Diversity
10 1 (3.85%) Customer Experience
10 1 (3.85%) Public Sector
10 1 (3.85%) Microsoft Intune
10 1 (3.85%) Digital Economy

Service Desk Team Leader Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (19.23%) Microsoft Office
2 1 (3.85%) Microsoft Excel
Cloud Services
1 3 (11.54%) Microsoft 365
2 1 (3.85%) AWS
2 1 (3.85%) Azure
Communications & Networking
1 1 (3.85%) SMTP
General
1 7 (26.92%) Social Skills
2 6 (23.08%) Legal
3 3 (11.54%) Telecoms
4 2 (7.69%) Inclusion and Diversity
4 2 (7.69%) Retail
5 1 (3.85%) Aerospace
5 1 (3.85%) Analytical Skills
5 1 (3.85%) Digital Economy
5 1 (3.85%) Games
5 1 (3.85%) Public Sector
Miscellaneous
1 1 (3.85%) Data Centre
Operating Systems
1 11 (42.31%) Windows
2 1 (3.85%) Linux
2 1 (3.85%) Windows 10
Processes & Methodologies
1 10 (38.46%) Coaching
2 9 (34.62%) ITIL
3 7 (26.92%) Cybersecurity
4 6 (23.08%) Customer Service
4 6 (23.08%) Performance Management
4 6 (23.08%) Problem-Solving
5 3 (11.54%) Service Delivery
6 2 (7.69%) Service Management
7 1 (3.85%) Change Management
7 1 (3.85%) Customer Experience
7 1 (3.85%) Document Management
7 1 (3.85%) Escalation Management
7 1 (3.85%) Incident Management
7 1 (3.85%) ITSM
7 1 (3.85%) Line Management
7 1 (3.85%) Mentoring
7 1 (3.85%) People Management
7 1 (3.85%) Problem Management
Programming Languages
1 2 (7.69%) PowerShell
1 2 (7.69%) SQL
Qualifications
1 2 (7.69%) SC Cleared
1 2 (7.69%) Security Cleared
2 1 (3.85%) ITIL Certification
2 1 (3.85%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 12 (46.15%) SLA
2 5 (19.23%) GDPR
3 1 (3.85%) QA
System Software
1 1 (3.85%) Active Directory
1 1 (3.85%) Hyper-V
Systems Management
1 1 (3.85%) Ansible
1 1 (3.85%) Microsoft Intune
1 1 (3.85%) Terraform
Vendors
1 11 (42.31%) Microsoft
2 6 (23.08%) Citrix
3 2 (7.69%) Cisco
3 2 (7.69%) Meraki
4 1 (3.85%) McAfee