SLA Jobs in the South East

Service Level Agreement (SLA)
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 91 105 143
Rank change year-on-year +14 +38 -26
Permanent jobs citing SLA 480 441 500
As % of all permanent jobs advertised in the South East 2.84% 3.08% 2.48%
As % of the Quality Assurance & Compliance category 19.66% 17.15% 15.85%
Number of salaries quoted 391 338 359
10th Percentile £23,500 £25,500 £24,784
25th Percentile £24,500 £29,031 £26,000
Median annual salary (50th Percentile) £30,500 £39,475 £32,500
Median % change year-on-year -22.74% +21.46% -23.53%
75th Percentile £45,000 £46,875 £47,500
90th Percentile £54,988 £62,500 £57,600
England median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -6.25%

All Quality Assurance and Compliance Skills
South East

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 2,441 2,571 3,155
As % of all permanent jobs advertised in the South East 14.46% 17.93% 15.64%
Number of salaries quoted 1,604 1,238 1,900
10th Percentile £24,500 £30,000 £28,725
25th Percentile £32,500 £41,000 £37,500
Median annual salary (50th Percentile) £45,625 £51,000 £52,500
Median % change year-on-year -10.54% -2.86% +5.00%
75th Percentile £61,750 £67,500 £67,500
90th Percentile £75,000 £81,250 £78,750
England median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% -

SLA
Job Vacancy Trend in the South East

Job postings citing SLA as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for SLA in the South East

SLA
Salary Trend in the South East

3-month moving average salary quoted in jobs citing SLA in the South East.

Salary trend for SLA in the South East

SLA
Salary Histogram in the South East

Salary distribution for jobs citing SLA in the South East over the 6 months to 20 May 2024.

Salary histogram for SLA in the South East

SLA
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South East region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -9 197 £33,500 -15.14% 37
Surrey +63 150 £25,000 -31.51% 27
Berkshire -9 115 £35,250 -14.02% 21
Hampshire -11 88 £45,000 +21.62% 18
Buckinghamshire -33 51 £32,500 -13.33% 5
Oxfordshire +29 31 £42,500 +66.67% 11
Kent -5 31 £26,500 -43.01% 10
Middlesex -12 6 £35,000 -41.54%
East Sussex +12 5 £33,250 -30.00% 3
West Sussex +21 3 £38,250 +66.30% 3
SLA
England

SLA
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (10.00%) Microsoft Exchange
2 36 (7.50%) WebLogic
3 18 (3.75%) SharePoint
4 14 (2.92%) Oracle Service Bus
5 2 (0.42%) Exchange Server 2013
5 2 (0.42%) IIS
Applications
1 118 (24.58%) Microsoft Office
2 34 (7.08%) Microsoft Excel
3 14 (2.92%) MS Visio
4 5 (1.04%) Microsoft PowerPoint
4 5 (1.04%) Spreadsheet
5 1 (0.21%) Adobe Creative Suite
Business Applications
1 14 (2.92%) Remedy ITSM
2 2 (0.42%) assyst
3 1 (0.21%) Unit4 Business World
Cloud Services
1 128 (26.67%) Microsoft 365
2 59 (12.29%) Azure
3 20 (4.17%) Mimecast
4 19 (3.96%) SaaS
5 18 (3.75%) AWS
6 15 (3.13%) Entra ID
7 7 (1.46%) Power Platform
8 4 (0.83%) Azure DevOps
8 4 (0.83%) Azure Storage
8 4 (0.83%) Dynamics 365
8 4 (0.83%) Google Workspace
9 3 (0.63%) Taleo
10 2 (0.42%) OneDrive
11 1 (0.21%) OpenDNS
Communications & Networking
1 43 (8.96%) Firewall
2 29 (6.04%) DNS
3 28 (5.83%) DHCP
4 21 (4.38%) Internet
4 21 (4.38%) VPN
5 19 (3.96%) VoIP
6 17 (3.54%) Wi-Fi
7 16 (3.33%) TCP/IP
8 10 (2.08%) FTP
8 10 (2.08%) LAN
8 10 (2.08%) Wireless
9 7 (1.46%) Intranet
9 7 (1.46%) LTE
9 7 (1.46%) Unified Communications
9 7 (1.46%) VLAN
10 6 (1.25%) 3G
10 6 (1.25%) 4G
10 6 (1.25%) VSAT
11 5 (1.04%) MPLS
11 5 (1.04%) SNMP
Database & Business Intelligence
1 22 (4.58%) Elasticsearch
2 18 (3.75%) Oracle Database
3 14 (2.92%) Oracle Database 10g
3 14 (2.92%) Oracle Database 11g
3 14 (2.92%) VLDB
4 8 (1.67%) DB2
4 8 (1.67%) MySQL
5 4 (0.83%) SQL Server
6 2 (0.42%) GIS
6 2 (0.42%) SQL Server Integration Services
7 1 (0.21%) DTS
7 1 (0.21%) SAP HANA
Development Applications
1 8 (1.67%) JIRA
2 1 (0.21%) MSI
General
1 287 (59.79%) Social Skills
2 89 (18.54%) Billing
3 77 (16.04%) Finance
4 62 (12.92%) Analytical Skills
5 31 (6.46%) Telecoms
6 27 (5.63%) Organisational Skills
7 25 (5.21%) Police
8 22 (4.58%) Presentation Skills
9 20 (4.17%) Documentation Skills
9 20 (4.17%) Legal
10 19 (3.96%) Public Sector
11 14 (2.92%) Inclusion and Diversity
12 11 (2.29%) Back Office
12 11 (2.29%) Law
13 9 (1.88%) Digital Economy
14 6 (1.25%) Military
15 5 (1.04%) Banking
16 4 (0.83%) Advertising
16 4 (0.83%) Games
16 4 (0.83%) Retail
Job Titles
1 97 (20.21%) Analyst
2 69 (14.38%) Support Analyst
3 55 (11.46%) Support Engineer
4 47 (9.79%) Service Manager
5 42 (8.75%) Applications Support
6 40 (8.33%) IT Support
7 37 (7.71%) Applications Support Analyst
8 34 (7.08%) Lead
8 34 (7.08%) Senior
9 33 (6.88%) 1st Line Support
10 32 (6.67%) Delivery Manager
10 32 (6.67%) Service Delivery Manager
11 25 (5.21%) Infrastructure Engineer
12 23 (4.79%) 1st Line Support Analyst
12 23 (4.79%) Technical Engineer
13 22 (4.58%) 2nd Line Support
13 22 (4.58%) Senior Analyst
13 22 (4.58%) Senior Applications Support
13 22 (4.58%) Senior Applications Support Analyst
13 22 (4.58%) Senior Support Analyst
Libraries, Frameworks & Software Standards
1 22 (4.58%) J2EE
1 22 (4.58%) Java EE
1 22 (4.58%) Spring
2 5 (1.04%) NETCONF
3 4 (0.83%) 802.1X
4 2 (0.42%) .NET
4 2 (0.42%) CSS
4 2 (0.42%) HTML
5 1 (0.21%) Middleware
Miscellaneous
1 105 (21.88%) Self-Motivation
2 90 (18.75%) Digital Signage
2 90 (18.75%) Video Conferencing
3 89 (18.54%) Video\Live Streaming
4 28 (5.83%) Driving Licence
5 14 (2.92%) Onboarding
6 11 (2.29%) Clustering
6 11 (2.29%) Data Centre
7 10 (2.08%) BYOD
7 10 (2.08%) PKI
8 7 (1.46%) Management Information System
9 6 (1.25%) Foreign Exchange (FX)
10 5 (1.04%) Cyber Threat
11 4 (0.83%) EPoS
12 3 (0.63%) NHS
12 3 (0.63%) Product Ownership
12 3 (0.63%) Wiki
13 2 (0.42%) FMCG
13 2 (0.42%) Low-Code
13 2 (0.42%) Virtual Team
Operating Systems
1 145 (30.21%) Windows
2 78 (16.25%) Windows Server
3 48 (10.00%) Windows 10
4 42 (8.75%) Linux
5 36 (7.50%) Unix
6 21 (4.38%) Windows Server 2016
7 18 (3.75%) Windows Server 2019
8 14 (2.92%) Solaris
9 12 (2.50%) Windows Server 2012
10 6 (1.25%) Ubuntu
11 4 (0.83%) Android
12 2 (0.42%) Red Hat Enterprise Linux
12 2 (0.42%) SUSE
12 2 (0.42%) Windows 8
13 1 (0.21%) AIX
13 1 (0.21%) Apple iOS
13 1 (0.21%) Windows XP
Processes & Methodologies
1 226 (47.08%) Customer Service
2 139 (28.96%) Problem-Solving
3 129 (26.88%) ITIL
4 97 (20.21%) Presales
5 93 (19.38%) Logistics
6 89 (18.54%) Preventative Maintenance
7 84 (17.50%) Service Delivery
8 74 (15.42%) Incident Management
9 57 (11.88%) Service Management
10 36 (7.50%) Actionable Insight
11 35 (7.29%) Infrastructure Engineering
12 31 (6.46%) ITSM
13 27 (5.63%) Continuous Improvement
14 26 (5.42%) Mentoring
15 25 (5.21%) Enterprise Architecture
15 25 (5.21%) Impact Assessments
16 23 (4.79%) Change Management
16 23 (4.79%) Coaching
16 23 (4.79%) Stakeholder Management
17 22 (4.58%) Enterprise Search
Programming Languages
1 26 (5.42%) PowerShell
2 25 (5.21%) SQL
3 22 (4.58%) Java
3 22 (4.58%) Shell Script
4 15 (3.13%) PL/SQL
5 10 (2.08%) ActionScript
5 10 (2.08%) VB
6 9 (1.88%) Bash
7 6 (1.25%) Python
8 4 (0.83%) JavaScript
9 2 (0.42%) C#
10 1 (0.21%) C
10 1 (0.21%) Embedded C
10 1 (0.21%) VBScript
Qualifications
1 84 (17.50%) Security Cleared
2 82 (17.08%) Degree
3 56 (11.67%) SC Cleared
4 24 (5.00%) A+ Certification
5 18 (3.75%) DV Cleared
5 18 (3.75%) Microsoft Certification
6 15 (3.13%) MCP
7 10 (2.08%) APMP
8 8 (1.67%) ITIL Foundation Certificate
9 7 (1.46%) Network+ Certification
10 6 (1.25%) GCSC
11 5 (1.04%) ITIL Certification
12 4 (0.83%) Azure Certification
13 3 (0.63%) CCNA
13 3 (0.63%) Cisco Certification
13 3 (0.63%) Computer Science Degree
14 2 (0.42%) CCENT
14 2 (0.42%) DBS Check
14 2 (0.42%) ISTQB
14 2 (0.42%) Server+ Certification
Quality Assurance & Compliance
1 31 (6.46%) GDPR
2 12 (2.50%) PMO
3 9 (1.88%) Accessibility
4 5 (1.04%) HIPAA
5 3 (0.63%) ISO/IEC 27001
6 2 (0.42%) COBIT
6 2 (0.42%) GRC
6 2 (0.42%) NIST
6 2 (0.42%) PCI DSS
7 1 (0.21%) Cyber Essentials
7 1 (0.21%) ISO 14001
7 1 (0.21%) ISO 9001
7 1 (0.21%) QA
System Software
1 135 (28.13%) Active Directory
2 30 (6.25%) VMware Infrastructure
3 17 (3.54%) Hyper-V
4 14 (2.92%) Oracle RAC
5 10 (2.08%) OpenSSH
5 10 (2.08%) VMware ESXi
5 10 (2.08%) vSphere
5 10 (2.08%) XenApp
6 9 (1.88%) Virtual Desktop
7 4 (0.83%) Firmware
8 3 (0.63%) Docker
9 1 (0.21%) Virtual Machines
Systems Management
1 30 (6.25%) SCCM
2 22 (4.58%) OpenSSO
2 22 (4.58%) Single Sign-On
3 17 (3.54%) Microsoft Intune
4 16 (3.33%) vCenter Server
5 15 (3.13%) Oracle RMAN
6 14 (2.92%) Data Guard
7 11 (2.29%) WSUS
8 10 (2.08%) IBM BigFix
8 10 (2.08%) PowerCLI
9 4 (0.83%) Active Directory Federation Services
10 3 (0.63%) Ansible
10 3 (0.63%) Nessus
10 3 (0.63%) Terraform
Vendors
1 177 (36.88%) Microsoft
2 40 (8.33%) Oracle
3 37 (7.71%) VMware
4 36 (7.50%) Remedy
5 29 (6.04%) Cisco
6 22 (4.58%) Citrix
7 19 (3.96%) Sophos
8 15 (3.13%) ServiceNow
8 15 (3.13%) Sun
8 15 (3.13%) WatchGuard
9 13 (2.71%) Apple
9 13 (2.71%) Meraki
10 12 (2.50%) ConnectWise
10 12 (2.50%) HP
11 11 (2.29%) Barracuda Networks
12 10 (2.08%) IBM
13 8 (1.67%) Ubiquiti
14 6 (1.25%) Google
15 5 (1.04%) Dell
15 5 (1.04%) Facebook