SLA Contracts in the South East

Service Level Agreement (SLA)
England > South East

The table below provides summary statistics for contract job vacancies advertised in the South East requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 77 61 76
Rank change year-on-year -16 +15 +23
Contract jobs citing SLA 137 188 240
As % of all contract jobs advertised in the South East 2.38% 3.32% 3.13%
As % of the Quality Assurance & Compliance category 18.34% 22.73% 20.15%
Number of daily rates quoted 57 111 140
10th Percentile £165 £140 £138
25th Percentile £231 £170 £165
Median daily rate (50th Percentile) £295 £253 £293
Median % change year-on-year +16.83% -13.68% -29.09%
75th Percentile £450 £450 £488
90th Percentile £525 £515 £575
England median daily rate £340 £298 £325
% change year-on-year +14.29% -8.46% -13.33%
Number of hourly rates quoted 9 9 23
10th Percentile £11.80 £14.00 £10.77
25th Percentile £12.82 £15.21 £13.16
Median hourly rate £18.00 £16.84 £16.50
Median % change year-on-year +6.89% +2.06% +17.86%
75th Percentile £30.00 £19.50 £16.75
90th Percentile £36.60 £20.70 £19.35
England median hourly rate £14.60 £18.36 £16.50
% change year-on-year -20.49% +11.29% +21.75%

All Quality Assurance and Compliance Skills
South East

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in the South East.

Contract vacancies with a requirement for quality assurance or compliance skills 747 827 1,191
As % of all contract IT jobs advertised in the South East 12.98% 14.60% 15.55%
Number of daily rates quoted 388 518 781
10th Percentile £256 £200 £230
25th Percentile £363 £363 £374
Median daily rate (50th Percentile) £475 £495 £475
Median % change year-on-year -4.04% +4.21% +5.56%
75th Percentile £575 £588 £588
90th Percentile £650 £700 £650
England median daily rate £525 £525 £525
% change year-on-year - - +10.53%
Number of hourly rates quoted 69 44 52
10th Percentile £10.82 £15.21 £12.31
25th Percentile £17.13 £18.50 £16.25
Median hourly rate £27.50 £46.25 £21.00
Median % change year-on-year -40.54% +120.24% -17.65%
75th Percentile £60.00 £53.30 £32.81
90th Percentile £70.00 £67.50 £48.75
England median hourly rate £24.18 £42.50 £27.50
% change year-on-year -43.11% +54.55% +33.92%

SLA
Job Vacancy Trend in the South East

Job postings citing SLA as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for SLA in the South East

SLA
Contractor Daily Rate Trend in the South East

3-month moving average daily rate quoted in jobs citing SLA in the South East.

Daily rate trend for SLA in the South East

SLA
Daily Rate Histogram in the South East

Daily rate distribution for jobs citing SLA in the South East over the 6 months to 12 June 2024.

Daily rate histogram for SLA in the South East

SLA
Contractor Hourly Rate Trend in the South East

3-month moving average hourly rates quoted in jobs citing SLA in the South East.

Hourly rate trend for SLA in the South East

SLA
Hourly Rate Histogram in the South East

Hourly rate distribution of jobs citing SLA in the South East over the 6 months to 12 June 2024.

Hourly rate histogram for SLA in the South East

SLA
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South East region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +6 75 £285 -33.72% 27
Berkshire -6 57 £285 -32.94% 12
Hampshire -22 36 £475 +72.73% 15
Surrey -5 15 £400 +131.88% 16
Buckinghamshire +12 12 £225 -50.00% 8
West Sussex +4 8 £500 +3.09% 1
Oxfordshire - 6 £150 - 7
Kent +8 1 - - 9
SLA
England

SLA
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.19%) SharePoint
2 2 (1.46%) Microsoft Exchange
2 2 (1.46%) OpenStack
3 1 (0.73%) JBoss
3 1 (0.73%) Red Hat Fuse
Applications
1 13 (9.49%) Microsoft Office
2 3 (2.19%) Adobe Creative Suite
2 3 (2.19%) Microsoft Excel
3 2 (1.46%) MS Visio
Business Applications
1 2 (1.46%) Remedy ITSM
Cloud Services
1 18 (13.14%) Microsoft 365
2 6 (4.38%) Power Platform
3 5 (3.65%) Azure
4 4 (2.92%) Entra ID
5 3 (2.19%) WhatsApp
6 2 (1.46%) AWS
7 1 (0.73%) Amazon ECS
7 1 (0.73%) Amazon EKS
7 1 (0.73%) Serverless
Communications & Networking
1 22 (16.06%) LAN
2 12 (8.76%) SAN
3 10 (7.30%) VPN
3 10 (7.30%) Wireless
4 7 (5.11%) TCP/IP
4 7 (5.11%) WAN
4 7 (5.11%) Wi-Fi
5 5 (3.65%) DNS
5 5 (3.65%) Radio Access Network
6 4 (2.92%) Cisco ASA
6 4 (2.92%) Cisco ISE
6 4 (2.92%) DHCP
6 4 (2.92%) Firewall
6 4 (2.92%) Network Security
6 4 (2.92%) Remote Desktop
7 2 (1.46%) Fibre Channel
7 2 (1.46%) iSCSI
7 2 (1.46%) NAS
7 2 (1.46%) VLAN
7 2 (1.46%) XCAP
Database & Business Intelligence
1 6 (4.38%) Power BI
2 2 (1.46%) GIS
2 2 (1.46%) Tableau
3 1 (0.73%) PostgreSQL
3 1 (0.73%) Relational Database
Development Applications
1 1 (0.73%) Git
1 1 (0.73%) Jenkins
1 1 (0.73%) JUnit
1 1 (0.73%) Yeoman
General
1 59 (43.07%) Social Skills
2 17 (12.41%) Finance
3 13 (9.49%) Retail
4 9 (6.57%) Marketing
5 8 (5.84%) Analytical Skills
6 7 (5.11%) Legal
6 7 (5.11%) Public Sector
6 7 (5.11%) Telecoms
7 4 (2.92%) Manufacturing
8 3 (2.19%) Electronics
8 3 (2.19%) Front Office
8 3 (2.19%) Organisational Skills
8 3 (2.19%) Presentation Skills
9 2 (1.46%) Aerospace
9 2 (1.46%) Inclusion and Diversity
9 2 (1.46%) Law
10 1 (0.73%) Automotive
10 1 (0.73%) Influencing Skills
10 1 (0.73%) Police
Job Titles
1 24 (17.52%) Analyst
2 23 (16.79%) 1st Line Support
3 16 (11.68%) IT Support
3 16 (11.68%) Service Analyst
4 11 (8.03%) Architect
4 11 (8.03%) Network Architect
4 11 (8.03%) Operations Technician
5 10 (7.30%) Network Engineer
5 10 (7.30%) Service Desk Analyst
6 8 (5.84%) Data Centre Engineer
7 7 (5.11%) IT Technician
7 7 (5.11%) Support Engineer
8 5 (3.65%) Break Fix Engineer
8 5 (3.65%) Data Centre Operations Engineer
8 5 (3.65%) Infrastructure Engineer
8 5 (3.65%) Lead
8 5 (3.65%) Service Management Analyst
9 4 (2.92%) SC Cleared Network Engineer
9 4 (2.92%) Support Analyst
10 3 (2.19%) Support Technician
Libraries, Frameworks & Software Standards
1 3 (2.19%) .NET
2 2 (1.46%) Node.js
3 1 (0.73%) AngularJS
3 1 (0.73%) Apache Camel
3 1 (0.73%) Elastic Stack
3 1 (0.73%) REST
3 1 (0.73%) RESTful
3 1 (0.73%) SOAP
3 1 (0.73%) Spring
3 1 (0.73%) Spring Boot
3 1 (0.73%) Web Services
Miscellaneous
1 11 (8.03%) Data Centre
1 11 (8.03%) Distributed Systems
2 8 (5.84%) Management Information System
3 7 (5.11%) Digital Signage
4 6 (4.38%) CMDB
5 4 (2.92%) Video Conferencing
6 3 (2.19%) Driving Licence
6 3 (2.19%) Self-Motivation
7 1 (0.73%) Data Protection Act
7 1 (0.73%) iPhone
7 1 (0.73%) Smartcard
7 1 (0.73%) Smartphone
Operating Systems
1 31 (22.63%) Windows
2 18 (13.14%) Windows 10
3 15 (10.95%) Unix
4 10 (7.30%) Windows 7
5 9 (6.57%) Apple iOS
6 8 (5.84%) Linux
7 3 (2.19%) Mac OS
7 3 (2.19%) Ubuntu
8 2 (1.46%) Windows Server
9 1 (0.73%) Android
9 1 (0.73%) Windows Server 2016
9 1 (0.73%) Windows Server 2019
Processes & Methodologies
1 39 (28.47%) Problem-Solving
2 38 (27.74%) Service Delivery
3 24 (17.52%) Continuous Improvement
3 24 (17.52%) ITIL
4 21 (15.33%) Customer Service
4 21 (15.33%) Incident Management
5 19 (13.87%) Customer Requirements
6 14 (10.22%) Agile
6 14 (10.22%) Preventative Maintenance
7 12 (8.76%) Service Management
8 10 (7.30%) Stakeholder Management
9 9 (6.57%) Project Delivery
9 9 (6.57%) Roadmaps
10 8 (5.84%) Business Intelligence
10 8 (5.84%) Coaching
10 8 (5.84%) Computer Science
10 8 (5.84%) CRM
10 8 (5.84%) Customer Experience
11 7 (5.11%) ITSM
11 7 (5.11%) Proactive Monitoring
Programming Languages
1 8 (5.84%) SQL
2 5 (3.65%) PowerShell
3 3 (2.19%) VB.NET
4 2 (1.46%) C++
5 1 (0.73%) Java
5 1 (0.73%) JavaScript
5 1 (0.73%) Python
Qualifications
1 51 (37.23%) Security Cleared
2 20 (14.60%) SC Cleared
3 15 (10.95%) Degree
4 8 (5.84%) Cisco Certification
4 8 (5.84%) DV Cleared
5 6 (4.38%) CCNP
6 5 (3.65%) Computer Science Degree
6 5 (3.65%) Microsoft Certification
7 4 (2.92%) BPSS Clearance
7 4 (2.92%) CCNA
7 4 (2.92%) CCSA
7 4 (2.92%) JNCIA
8 3 (2.19%) ITIL Certification
9 2 (1.46%) MCSE
9 2 (1.46%) Server+ Certification
9 2 (1.46%) VMware Certified Professional (VCP)
10 1 (0.73%) CPIM
Quality Assurance & Compliance
1 3 (2.19%) Accessibility
1 3 (2.19%) ISO 9001
1 3 (2.19%) ISO/IEC 20000
2 2 (1.46%) QA
System Software
1 21 (15.33%) Active Directory
2 8 (5.84%) VMware Infrastructure
3 6 (4.38%) Hyper-V
4 5 (3.65%) vSphere
5 4 (2.92%) Virtual Machines
6 2 (1.46%) Firmware
6 2 (1.46%) Virtual Desktop
7 1 (0.73%) BitLocker
7 1 (0.73%) Docker
Systems Management
1 8 (5.84%) SCCM
2 5 (3.65%) Microsoft Intune
3 3 (2.19%) AirWatch
3 3 (2.19%) WSUS
4 2 (1.46%) Kubernetes
5 1 (0.73%) Ansible
5 1 (0.73%) Terraform
Vendors
1 63 (45.99%) Microsoft
2 19 (13.87%) ServiceNow
3 13 (9.49%) HP
4 11 (8.03%) Cisco
5 8 (5.84%) VMware
6 7 (5.11%) Dell
6 7 (5.11%) Juniper
7 5 (3.65%) Palo Alto
8 4 (2.92%) Apple
8 4 (2.92%) Blue Coat
8 4 (2.92%) CheckPoint
8 4 (2.92%) Remedy
9 3 (2.19%) Adobe
9 3 (2.19%) BT
9 3 (2.19%) F5
9 3 (2.19%) Planview
9 3 (2.19%) SAP
10 2 (1.46%) BMC
10 2 (1.46%) Workday
11 1 (0.73%) Nokia