Service Management Contracts in the South East

Service Management
England > South East

The table below provides summary statistics for contract job vacancies advertised in the South East requiring Service Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Management over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 68 51 70
Rank change year-on-year -17 +19 +36
Contract jobs citing Service Management 157 237 262
As % of all contract jobs advertised in the South East 2.73% 4.19% 3.42%
As % of the Processes & Methodologies category 3.30% 4.70% 3.81%
Number of daily rates quoted 119 182 177
10th Percentile £277 £257 £173
25th Percentile £464 £361 £337
Median daily rate (50th Percentile) £600 £485 £525
Median % change year-on-year +23.71% -7.62% +11.70%
75th Percentile £638 £638 £650
90th Percentile £696 £748 £685
England median daily rate £525 £520 £525
% change year-on-year +0.96% -0.95% +10.53%
Number of hourly rates quoted 2 1 8
10th Percentile - - -
25th Percentile £26.25 £53.50 £17.42
Median hourly rate £27.50 £55.00 £20.00
Median % change year-on-year -50.00% +175.00% -49.37%
75th Percentile £28.75 £56.50 -
90th Percentile - - £21.13
England median hourly rate £17.72 £35.13 £20.00
% change year-on-year -49.55% +75.63% -9.09%

All Process and Methodology Skills
South East

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the South East.

Contract vacancies with a requirement for process or methodology skills 4,758 5,043 6,873
As % of all contract IT jobs advertised in the South East 82.70% 89.05% 89.76%
Number of daily rates quoted 2,760 3,463 4,677
10th Percentile £260 £250 £246
25th Percentile £400 £400 £400
Median daily rate (50th Percentile) £501 £505 £500
Median % change year-on-year -0.79% +1.00% +8.11%
75th Percentile £625 £619 £600
90th Percentile £700 £700 £675
England median daily rate £525 £550 £550
% change year-on-year -4.55% - +10.00%
Number of hourly rates quoted 468 218 275
10th Percentile £13.00 £16.25 £12.31
25th Percentile £18.32 £25.95 £15.50
Median hourly rate £49.50 £52.50 £22.50
Median % change year-on-year -5.71% +133.33% -10.00%
75th Percentile £65.00 £66.16 £48.67
90th Percentile £76.90 £75.00 £64.90
England median hourly rate £37.50 £36.00 £25.68
% change year-on-year +4.17% +40.19% +14.13%

Service Management
Job Vacancy Trend in the South East

Job postings citing Service Management as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Management in the South East

Service Management
Contractor Daily Rate Trend in the South East

3-month moving average daily rate quoted in jobs citing Service Management in the South East.

Daily rate trend for Service Management in the South East

Service Management
Daily Rate Histogram in the South East

Daily rate distribution for jobs citing Service Management in the South East over the 6 months to 12 June 2024.

Daily rate histogram for Service Management in the South East

Service Management
Contractor Hourly Rate Trend in the South East

3-month moving average hourly rates quoted in jobs citing Service Management in the South East.

Hourly rate trend for Service Management in the South East

Service Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South East region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -24 70 £575 +4.55% 24
Hampshire -11 60 £625 +38.89% 7
Berkshire +2 54 £600 -4.00% 12
Buckinghamshire -14 15 £322 -35.50% 5
West Sussex +1 8 £400 +14.29% 1
Surrey +9 6 £525 +50.00% 13
East Sussex +3 5 £800 +68.42% 4
Kent +9 3 £598 +387.76% 4
M4 Corridor - 3 £540 -
Middlesex - 2 £180 - 1
Oxfordshire -3 1 - - 8
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (14.01%) Microsoft Exchange
2 3 (1.91%) CMS
3 2 (1.27%) SharePoint
3 2 (1.27%) Skype for Business
4 1 (0.64%) Confluence
Applications
1 10 (6.37%) Microsoft Excel
2 4 (2.55%) Microsoft PowerPoint
3 2 (1.27%) Microsoft Office
4 1 (0.64%) Chatbot
Business Applications
1 3 (1.91%) Remedy AR System
2 2 (1.27%) Remedy ITSM
3 1 (0.64%) Relativity
3 1 (0.64%) Veritas eDiscovery
Cloud Services
1 30 (19.11%) Azure
2 24 (15.29%) Microsoft 365
3 22 (14.01%) Azure Monitor
3 22 (14.01%) Entra ID
4 21 (13.38%) Azure Storage
5 5 (3.18%) SaaS
6 4 (2.55%) Power Platform
7 3 (1.91%) OCI
8 2 (1.27%) Azure DevOps
8 2 (1.27%) PowerApps
9 1 (0.64%) Azure API Management
9 1 (0.64%) Azure Data Factory
9 1 (0.64%) Azure Key Vault
9 1 (0.64%) Azure Logic Apps
9 1 (0.64%) Azure Sentinel
9 1 (0.64%) Azure Service Bus
9 1 (0.64%) PaaS
9 1 (0.64%) Power Automate
9 1 (0.64%) Salesforce Sales Cloud
9 1 (0.64%) Salesforce Service Cloud
Communications & Networking
1 29 (18.47%) Firewall
2 23 (14.65%) DNS
3 22 (14.01%) DHCP
4 6 (3.82%) LAN
4 6 (3.82%) WAN
5 5 (3.18%) Cisco ASA
5 5 (3.18%) Cisco ISE
5 5 (3.18%) Network Security
5 5 (3.18%) VPN
5 5 (3.18%) Wireless
6 2 (1.27%) Radio Access Network
6 2 (1.27%) Skype
7 1 (0.64%) SAN
7 1 (0.64%) Unified Communications
7 1 (0.64%) VSAN
Database & Business Intelligence
1 4 (2.55%) Power BI
2 3 (1.91%) Oracle Reports
3 2 (1.27%) SQL Server
4 1 (0.64%) Big Data
4 1 (0.64%) Tableau
4 1 (0.64%) Tableau Server
Development Applications
1 7 (4.46%) Robot Framework
1 7 (4.46%) Sonatype Nexus
2 3 (1.91%) JIRA
3 1 (0.64%) Git
3 1 (0.64%) GitLab
3 1 (0.64%) Visual Studio
General
1 65 (41.40%) Social Skills
2 15 (9.55%) Legal
3 12 (7.64%) Finance
4 10 (6.37%) Public Sector
5 7 (4.46%) Analytical Skills
5 7 (4.46%) Retail
6 4 (2.55%) Organisational Skills
7 3 (1.91%) Military
7 3 (1.91%) Presentation Skills
8 2 (1.27%) Aerospace
8 2 (1.27%) Influencing Skills
8 2 (1.27%) Law
8 2 (1.27%) Telecoms
9 1 (0.64%) Automotive
9 1 (0.64%) German Language
9 1 (0.64%) Manufacturing
Job Titles
1 45 (28.66%) Architect
2 31 (19.75%) Analyst
3 30 (19.11%) Service Architect
4 21 (13.38%) Active Directory Support
5 15 (9.55%) Build Engineer
5 15 (9.55%) Windows Build Engineer
5 15 (9.55%) Windows Engineer
6 14 (8.92%) Active Directory Specialist
6 14 (8.92%) Azure Specialist
6 14 (8.92%) Support Specialist
7 13 (8.28%) Service Analyst
8 11 (7.01%) Service Manager
9 9 (5.73%) Support Engineer
10 8 (5.10%) Azure Engineer
11 7 (4.46%) Active Directory Engineer
11 7 (4.46%) Active Directory Support Engineer
11 7 (4.46%) IT Analyst
11 7 (4.46%) Lead
11 7 (4.46%) Security Architect
11 7 (4.46%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 22 (14.01%) ARM Templates
2 2 (1.27%) Web Services
3 1 (0.64%) Lightning Web Components
3 1 (0.64%) Middleware
3 1 (0.64%) Visualforce
3 1 (0.64%) YAML
Miscellaneous
1 29 (18.47%) PKI
2 21 (13.38%) Self-Motivation
3 13 (8.28%) Management Information System
4 7 (4.46%) CMDB
5 3 (1.91%) Linux Command Line
6 1 (0.64%) Cloud Native
6 1 (0.64%) Enterprise Software
6 1 (0.64%) Video Conferencing
Operating Systems
1 52 (33.12%) Windows
2 44 (28.03%) Windows Server
3 43 (27.39%) Windows Server 2019
4 36 (22.93%) Windows Server 2016
5 29 (18.47%) Linux
6 16 (10.19%) Windows 10
6 16 (10.19%) Windows Server 2012
7 15 (9.55%) Windows NT
8 6 (3.82%) Unix
9 1 (0.64%) Apple iOS
9 1 (0.64%) Red Hat Enterprise Linux
9 1 (0.64%) Solaris
9 1 (0.64%) Windows Server 2008
Processes & Methodologies
1 91 (57.96%) ITIL
2 43 (27.39%) Release Management
3 39 (24.84%) Agile
4 30 (19.11%) ITSM
5 28 (17.83%) Analytics
6 23 (14.65%) Customer Service
6 23 (14.65%) DevOps
6 23 (14.65%) Identity Management
7 22 (14.01%) Infrastructure as Code
7 22 (14.01%) Log Analytics
8 21 (13.38%) CI/CD
8 21 (13.38%) Multi-Factor Authentication
8 21 (13.38%) Privileged Identity Management
8 21 (13.38%) RBAC
9 19 (12.10%) Configuration Management
10 16 (10.19%) Deployment Automation
10 16 (10.19%) Project Management
10 16 (10.19%) Service Design
11 15 (9.55%) Continuous Improvement
11 15 (9.55%) Stakeholder Management
Programming Languages
1 30 (19.11%) PowerShell
2 22 (14.01%) Bicep
3 21 (13.38%) C#
3 21 (13.38%) VB
3 21 (13.38%) VBScript
4 7 (4.46%) Python
5 4 (2.55%) SQL
6 1 (0.64%) Apex Code
6 1 (0.64%) PL/SQL
Qualifications
1 101 (64.33%) Security Cleared
2 73 (46.50%) DV Cleared
3 41 (26.11%) SC Cleared
4 30 (19.11%) Degree
5 22 (14.01%) ITIL Foundation Certificate
6 5 (3.18%) BPSS Clearance
6 5 (3.18%) CCNP
6 5 (3.18%) Cisco Certification
6 5 (3.18%) Computer Science Degree
6 5 (3.18%) ITIL Certification
7 4 (2.55%) CCSA
7 4 (2.55%) JNCIA
8 2 (1.27%) NVQ Level 3
9 1 (0.64%) CCNA
9 1 (0.64%) DBS Check
9 1 (0.64%) HNC
Quality Assurance & Compliance
1 16 (10.19%) QA
2 12 (7.64%) ISO/IEC 20000
2 12 (7.64%) SLA
3 7 (4.46%) RMADS
4 3 (1.91%) ISO 9001
4 3 (1.91%) ISO/IEC 27001
5 2 (1.27%) COBIT
5 2 (1.27%) GxP
5 2 (1.27%) Sarbanes-Oxley
System Software
1 53 (33.76%) Active Directory
2 22 (14.01%) Virtual Desktop
3 21 (13.38%) Virtual Machines
4 15 (9.55%) Firmware
5 8 (5.10%) VMware Infrastructure
6 1 (0.64%) Hyper-V
6 1 (0.64%) NFS
6 1 (0.64%) VMware ESXi
Systems Management
1 38 (24.20%) SCCM
2 37 (23.57%) WSUS
3 22 (14.01%) Kubernetes
3 22 (14.01%) Microsoft Intune
4 21 (13.38%) Active Directory Federation Services
4 21 (13.38%) SCOM
5 15 (9.55%) Sysprep
6 8 (5.10%) Terraform
7 7 (4.46%) Ansible
8 4 (2.55%) IBM BigFix
8 4 (2.55%) Tivoli
9 1 (0.64%) SmoothWall
9 1 (0.64%) vCenter Server
9 1 (0.64%) ZABBIX
Vendors
1 55 (35.03%) Microsoft
2 28 (17.83%) ServiceNow
3 10 (6.37%) Remedy
4 8 (5.10%) Oracle
4 8 (5.10%) VMware
5 5 (3.18%) Blue Coat
5 5 (3.18%) CheckPoint
5 5 (3.18%) Cisco
5 5 (3.18%) Juniper
5 5 (3.18%) Palo Alto
6 2 (1.27%) Salesforce
6 2 (1.27%) SolarWinds
7 1 (0.64%) Apple
7 1 (0.64%) BMC
7 1 (0.64%) Cloudera
7 1 (0.64%) Databricks
7 1 (0.64%) OneTrust
7 1 (0.64%) SAP
7 1 (0.64%) Splunk
7 1 (0.64%) Veeam