Technical Support Jobs in the South East

Technical Support
England > South East

The median Technical Support salary in the South East is £34,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 173 271 368
Rank change year-on-year +98 +97 -102
Permanent jobs requiring a Technical Support 273 107 141
As % of all permanent jobs advertised in the South East 1.46% 0.81% 0.66%
As % of the Job Titles category 1.55% 0.90% 0.69%
Number of salaries quoted 239 51 96
10th Percentile £24,000 £22,750 £22,875
25th Percentile £29,000 £28,500 £27,375
Median annual salary (50th Percentile) £34,000 £40,000 £35,750
Median % change year-on-year -15.00% +11.89% +10.00%
75th Percentile £48,750 £48,000 £43,750
90th Percentile £50,000 £60,000 £53,125
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -

All Permanent IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 17,582 11,899 20,479
% of permanent jobs with a recognized job title 94.31% 89.64% 96.02%
Number of salaries quoted 12,383 7,812 12,372
10th Percentile £27,750 £30,000 £30,000
25th Percentile £36,250 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

Technical Support
Job Vacancy Trend in the South East

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Technical Support in the South East

Technical Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Technical Support in the South East.

Salary trend for Technical Support in the South East

Technical Support
Salary Histogram in the South East

Salary distribution for jobs citing Technical Support in the South East over the 6 months to 12 June 2024.

Salary histogram for Technical Support in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South East region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +65 124 £40,000 -5.88% 21
Buckinghamshire +13 44 £45,000 +17.65% 4
Oxfordshire +34 43 £47,500 +50.79% 10
Hampshire -25 38 £35,000 -13.58% 4
Berkshire +16 37 £40,000 -5.88% 7
Surrey 0 31 £33,250 +2.31% 5
Kent +3 30 £30,000 -35.48% 6
West Sussex - 28 £28,000 - 7
Sussex - 13 £30,000 - 2
East Sussex +15 5 £30,000 +25.00% 1
Middlesex - 4 £60,000 -
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 12 June 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Technical Support in the job title.

1 70 (25.64%) Customer Service
2 66 (24.18%) Social Skills
3 46 (16.85%) Windows
4 45 (16.48%) Problem-Solving
5 38 (13.92%) Microsoft
6 36 (13.19%) SQL
7 32 (11.72%) Manufacturing
8 31 (11.36%) Analytical Skills
9 30 (10.99%) Oracle
10 26 (9.52%) Linux
10 26 (9.52%) Azure
11 25 (9.16%) Microsoft 365
12 24 (8.79%) SharePoint
13 23 (8.42%) PL/SQL
14 22 (8.06%) Microsoft Office
14 22 (8.06%) Active Directory
15 21 (7.69%) TCP/IP
15 21 (7.69%) MySQL
15 21 (7.69%) Wireless
16 20 (7.33%) Firewall
16 20 (7.33%) Web Services
16 20 (7.33%) XML
16 20 (7.33%) Entra ID
17 18 (6.59%) Mentoring
18 16 (5.86%) SQL Server
19 15 (5.49%) VoIP
19 15 (5.49%) Business Intelligence
19 15 (5.49%) Windows Server
19 15 (5.49%) Relational Database
20 14 (5.13%) ERP

Technical Support Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (8.79%) SharePoint
2 2 (0.73%) Microsoft Exchange
Applications
1 22 (8.06%) Microsoft Office
2 5 (1.83%) Microsoft Excel
3 2 (0.73%) AutoCAD
3 2 (0.73%) Revit
Business Applications
1 7 (2.56%) Oracle Receivables
2 1 (0.37%) Dynamics CRM
2 1 (0.37%) JDE EnterpriseOne
Cloud Services
1 26 (9.52%) Azure
2 25 (9.16%) Microsoft 365
3 20 (7.33%) Entra ID
4 4 (1.47%) SaaS
5 2 (0.73%) SuccessFactors
6 1 (0.37%) Google Workspace
Communications & Networking
1 21 (7.69%) TCP/IP
1 21 (7.69%) Wireless
2 20 (7.33%) Firewall
3 15 (5.49%) VoIP
4 13 (4.76%) SNMP
4 13 (4.76%) SSH
5 9 (3.30%) 3G
5 9 (3.30%) 4G
5 9 (3.30%) LTE
6 7 (2.56%) VSAT
7 5 (1.83%) Remote Desktop
8 4 (1.47%) GPRS
8 4 (1.47%) Wi-Fi
9 2 (0.73%) Modbus
9 2 (0.73%) xDSL
10 1 (0.37%) DHCP
10 1 (0.37%) DKIM
10 1 (0.37%) DMARC
10 1 (0.37%) Internet
10 1 (0.37%) VLAN
Database & Business Intelligence
1 21 (7.69%) MySQL
2 16 (5.86%) SQL Server
3 15 (5.49%) Relational Database
Development Applications
1 13 (4.76%) Eclipse
2 7 (2.56%) PowerBuilder
3 2 (0.73%) JIRA
General
1 66 (24.18%) Social Skills
2 32 (11.72%) Manufacturing
3 31 (11.36%) Analytical Skills
4 13 (4.76%) Electronics
5 11 (4.03%) Military
6 10 (3.66%) Retail
6 10 (3.66%) Telecoms
7 8 (2.93%) Finance
8 5 (1.83%) Organisational Skills
9 4 (1.47%) Marketing
10 2 (0.73%) Agriculture
10 2 (0.73%) Dutch Language
10 2 (0.73%) French Language
10 2 (0.73%) Games
10 2 (0.73%) German Language
10 2 (0.73%) Law
10 2 (0.73%) Legal
10 2 (0.73%) Public Sector
10 2 (0.73%) Swedish Language
11 1 (0.37%) Advertising
Libraries, Frameworks & Software Standards
1 20 (7.33%) Web Services
1 20 (7.33%) XML
2 13 (4.76%) Ajax
2 13 (4.76%) AngularJS
2 13 (4.76%) CSS
2 13 (4.76%) HTML
2 13 (4.76%) JDBC
2 13 (4.76%) ODBC
2 13 (4.76%) REST
2 13 (4.76%) SOAP
2 13 (4.76%) XHTML
3 10 (3.66%) .NET
4 3 (1.10%) React
5 1 (0.37%) LDAP
Miscellaneous
1 13 (4.76%) CMDB
2 11 (4.03%) Data Centre
3 8 (2.93%) Linux Command Line
4 7 (2.56%) Foreign Exchange (FX)
5 6 (2.20%) Self-Motivation
6 5 (1.83%) Low-Code
7 4 (1.47%) Driving Licence
7 4 (1.47%) IPTV
8 3 (1.10%) Replication
9 2 (0.73%) IoT
9 2 (0.73%) iPhone
9 2 (0.73%) NB-IoT
9 2 (0.73%) Onboarding
9 2 (0.73%) Renewable Energy
9 2 (0.73%) Video Conferencing
10 1 (0.37%) FMCG
10 1 (0.37%) Handset
Operating Systems
1 46 (16.85%) Windows
2 26 (9.52%) Linux
3 15 (5.49%) Windows Server
4 13 (4.76%) Unix
5 8 (2.93%) Windows Server 2012
6 4 (1.47%) Windows 10
7 2 (0.73%) Apple iOS
8 1 (0.37%) Android
Processes & Methodologies
1 70 (25.64%) Customer Service
2 45 (16.48%) Problem-Solving
3 18 (6.59%) Mentoring
4 15 (5.49%) Business Intelligence
5 14 (5.13%) ERP
6 13 (4.76%) Continuous Improvement
6 13 (4.76%) Data Extraction
6 13 (4.76%) Database Tuning
6 13 (4.76%) ITIL
6 13 (4.76%) ITSM
6 13 (4.76%) Network Management
6 13 (4.76%) OO
6 13 (4.76%) OOP
7 11 (4.03%) CRM
8 9 (3.30%) Commercial Awareness
9 8 (2.93%) Antivirus Management
9 8 (2.93%) Time Management
10 7 (2.56%) Accounts Receivable
10 7 (2.56%) Geotechnical Engineering
10 7 (2.56%) Product Requirements
Programming Languages
1 36 (13.19%) SQL
2 23 (8.42%) PL/SQL
3 13 (4.76%) Java
3 13 (4.76%) JavaScript
3 13 (4.76%) Perl
3 13 (4.76%) PowerShell
3 13 (4.76%) Python
4 7 (2.56%) C#
4 7 (2.56%) VB.NET
Qualifications
1 13 (4.76%) Degree
2 7 (2.56%) GCSC
3 5 (1.83%) Azure Certification
4 4 (1.47%) BPSS Clearance
4 4 (1.47%) SC Cleared
4 4 (1.47%) Security Cleared
5 1 (0.37%) HNC
Quality Assurance & Compliance
1 9 (3.30%) SLA
2 6 (2.20%) QA
3 2 (0.73%) Cyber Essentials
3 2 (0.73%) ISO 14001
3 2 (0.73%) ISO 9001
4 1 (0.37%) GDPR
System Software
1 22 (8.06%) Active Directory
2 10 (3.66%) VMware Infrastructure
3 8 (2.93%) Hyper-V
4 7 (2.56%) Firmware
5 5 (1.83%) Virtual Desktop
6 4 (1.47%) Microsoft Virtual Server
6 4 (1.47%) Virtual Servers
Systems Management
1 13 (4.76%) WMI
2 8 (2.93%) Microsoft Intune
3 1 (0.37%) PaperCut
Vendors
1 38 (13.92%) Microsoft
2 30 (10.99%) Oracle
3 13 (4.76%) Splunk
4 10 (3.66%) VMware
5 7 (2.56%) Cisco
5 7 (2.56%) HP
6 4 (1.47%) HubSpot
7 3 (1.10%) SAP
8 2 (0.73%) Apple
8 2 (0.73%) Atlassian
8 2 (0.73%) EMC
9 1 (0.37%) CheckPoint
9 1 (0.37%) Freshdesk
9 1 (0.37%) Google
9 1 (0.37%) JD Edwards
9 1 (0.37%) Palo Alto