ITSM Jobs in Staffordshire

IT Service Management (ITSM)
West Midlands > Staffordshire

The table below provides summary statistics for permanent job vacancies advertised in Staffordshire requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 14 November 2024, comparing them to the same period in the previous two years.

6 months to
14 Nov 2024
Same period 2023 Same period 2022
Rank 68 40 65
Rank change year-on-year -28 +25 -9
Permanent jobs citing ITSM 9 13 21
As % of all permanent jobs advertised in Staffordshire 1.20% 3.35% 3.10%
As % of the Processes & Methodologies category 1.41% 3.65% 3.25%
Number of salaries quoted 5 4 1
10th Percentile - £40,500 -
25th Percentile £22,750 £45,000 £51,750
Median annual salary (50th Percentile) £30,000 £57,500 £54,500
Median % change year-on-year -47.83% +5.50% +172.50%
75th Percentile £52,500 £68,125 £57,250
90th Percentile - £69,250 -
West Midlands median annual salary £52,000 £48,750 £50,000
% change year-on-year +6.67% -2.50% +11.11%

All Process and Methodology Skills
Staffordshire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Staffordshire.

Permanent vacancies with a requirement for process or methodology skills 640 356 647
As % of all permanent jobs advertised in Staffordshire 85.45% 91.75% 95.57%
Number of salaries quoted 388 306 394
10th Percentile £28,119 £25,765 £23,038
25th Percentile £32,500 £29,125 £31,063
Median annual salary (50th Percentile) £45,000 £40,500 £45,000
Median % change year-on-year +11.11% -10.00% +5.88%
75th Percentile £57,674 £53,750 £57,500
90th Percentile £66,967 £65,000 £65,000
West Midlands median annual salary £55,000 £50,000 £50,050
% change year-on-year +10.00% -0.10% +0.10%

ITSM
Job Vacancy Trend in Staffordshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Staffordshire.

Job vacancy trend for ITSM in Staffordshire

ITSM
Salary Trend in Staffordshire

3-month moving average salary quoted in jobs citing ITSM in Staffordshire.

Salary trend for ITSM in Staffordshire

ITSM
Salary Histogram in Staffordshire

Salary distribution for jobs citing ITSM in Staffordshire over the 6 months to 14 November 2024.

Salary histogram for ITSM in Staffordshire

ITSM
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Staffordshire region over the 6 months to 14 November 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stoke-on-Trent -16 5 £50,000 -4.76% 4
Burton-upon-Trent 0 2 £23,500 -53.00%
Cannock - 1 - - 1
ITSM
West Midlands

ITSM
Co-occurring Skills and Capabilities in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) Microsoft Exchange
2 1 (11.11%) SharePoint
Business Applications
1 4 (44.44%) Remedy ITSM
Cloud Services
1 3 (33.33%) Microsoft 365
2 2 (22.22%) Dynamics 365
3 1 (11.11%) OneDrive
Communications & Networking
1 1 (11.11%) Remote Desktop
Development Applications
1 2 (22.22%) JIRA
General
1 6 (66.67%) Social Skills
2 3 (33.33%) Analytical Skills
3 2 (22.22%) Retail
4 1 (11.11%) Finance
Job Titles
1 3 (33.33%) IT Manager
1 3 (33.33%) IT Support
1 3 (33.33%) Service Manager
2 2 (22.22%) 1st Line Support
2 2 (22.22%) 1st Line Support Analyst
2 2 (22.22%) Analyst
2 2 (22.22%) IT Analyst
2 2 (22.22%) IT Services Manager
2 2 (22.22%) IT Support Analyst
2 2 (22.22%) ITIL Manager
2 2 (22.22%) ITIL Service Manager
2 2 (22.22%) Service Desk Manager
2 2 (22.22%) Service Transition Manager
2 2 (22.22%) Support Analyst
2 2 (22.22%) Transition Manager
3 1 (11.11%) IT Support Technician
3 1 (11.11%) Senior Manager
3 1 (11.11%) Senior Support Manager
3 1 (11.11%) Support Manager
3 1 (11.11%) Support Technician
Miscellaneous
1 1 (11.11%) Self-Motivation
Operating Systems
1 3 (33.33%) Windows
2 1 (11.11%) Windows 10
Processes & Methodologies
1 6 (66.67%) ITIL
2 5 (55.56%) Service Management
3 3 (33.33%) Problem-Solving
4 2 (22.22%) Incident Management
4 2 (22.22%) Mobile Device Management
5 1 (11.11%) Asset Management
5 1 (11.11%) Business Continuity
5 1 (11.11%) Data Analysis
5 1 (11.11%) Disaster Recovery
5 1 (11.11%) IT Asset Management
5 1 (11.11%) Performance Management
5 1 (11.11%) Performance Monitoring
5 1 (11.11%) Process Improvement
5 1 (11.11%) Project Management
5 1 (11.11%) Risk Management
5 1 (11.11%) Service Delivery
5 1 (11.11%) Software Licensing
5 1 (11.11%) Strategic Planning
5 1 (11.11%) Supplier Management
5 1 (11.11%) User Experience
Qualifications
1 4 (44.44%) SC Cleared
1 4 (44.44%) Security Cleared
2 3 (33.33%) ITIL Certification
3 2 (22.22%) DV Cleared
Quality Assurance & Compliance
1 3 (33.33%) SLA
2 1 (11.11%) GDPR
2 1 (11.11%) ISO/IEC 19770
2 1 (11.11%) QA
System Software
1 3 (33.33%) Active Directory
Systems Management
1 2 (22.22%) Microsoft Intune
1 2 (22.22%) SCCM
Vendors
1 5 (55.56%) ServiceNow
2 4 (44.44%) Remedy
3 1 (11.11%) Microsoft
3 1 (11.11%) Snow