1st Line Support Jobs in Suffolk

First Line Support
East of England > Suffolk

The median First Line Support salary in Suffolk is £24,000 per year, according to job vacancies posted during the 6 months leading to 14 November 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 Nov 2024
Same period 2023 Same period 2022
Rank 35 24 52
Rank change year-on-year -11 +28 -
Permanent jobs requiring a 1st Line Support 8 6 1
As % of all permanent jobs advertised in Suffolk 2.22% 4.20% 0.29%
As % of the Job Titles category 2.40% 4.32% 0.31%
Number of salaries quoted 3 6 1
10th Percentile - - -
25th Percentile - £21,250 £22,250
Median annual salary (50th Percentile) £24,000 £23,750 £22,500
Median % change year-on-year +1.05% +5.56% -
75th Percentile - £25,000 £22,750
90th Percentile - - -
East of England median annual salary £26,000 £23,500 £23,500
% change year-on-year +10.64% - +11.90%

All Permanent IT Job Vacancies
Suffolk

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Suffolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Suffolk with a recognized job title 334 139 319
% of permanent jobs with a recognized job title 92.52% 97.20% 91.67%
Number of salaries quoted 135 95 111
10th Percentile £28,000 £24,850 £26,250
25th Percentile £30,000 £30,250 £33,250
Median annual salary (50th Percentile) £40,000 £50,000 £52,500
Median % change year-on-year -20.00% -4.76% +23.53%
75th Percentile £65,000 £62,500 £67,500
90th Percentile £77,300 £84,500 £72,000
East of England median annual salary £52,795 £52,500 £52,500
% change year-on-year +0.56% - +10.53%

1st Line Support
Job Vacancy Trend in Suffolk

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Suffolk.

Job vacancy trend for 1st Line Support in Suffolk

1st Line Support
Salary Trend in Suffolk

3-month moving average salary quoted in jobs citing 1st Line Support in Suffolk.

Salary trend for 1st Line Support in Suffolk

1st Line Support
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Suffolk region over the 6 months to 14 November 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Ipswich - 8 £24,000 -
1st Line Support
East of England

1st Line Support Skill Set
Top 12 Co-occurring Skills and Capabilities in Suffolk

For the 6 months to 14 November 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Suffolk region featuring 1st Line Support in the job title.

1 5 (62.50%) Social Skills
1 5 (62.50%) Health Technology
1 5 (62.50%) NHS
2 3 (37.50%) LAN
2 3 (37.50%) WAN
2 3 (37.50%) Microsoft
2 3 (37.50%) Driving Licence
3 2 (25.00%) Problem-Solving
3 2 (25.00%) Tech for Good
3 2 (25.00%) Customer Experience
3 2 (25.00%) CRM
3 2 (25.00%) Degree

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 3 (37.50%) LAN
1 3 (37.50%) WAN
General
1 5 (62.50%) Health Technology
1 5 (62.50%) Social Skills
2 2 (25.00%) Tech for Good
Miscellaneous
1 5 (62.50%) NHS
2 3 (37.50%) Driving Licence
Processes & Methodologies
1 2 (25.00%) CRM
1 2 (25.00%) Customer Experience
1 2 (25.00%) Problem-Solving
Qualifications
1 2 (25.00%) Degree
Vendors
1 3 (37.50%) Microsoft