IT Support Analyst Jobs in the UK excluding London

IT Support Analyst
UK > UK excluding London

The median IT Support Analyst salary in the UK excluding London is £30,000 per year according to job vacancies posted during the 6 months to 24 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 May 2024
Same period 2023 Same period 2022
Rank 440 479 510
Rank change year-on-year +39 +31 -16
Permanent jobs requiring an IT Support Analyst 361 278 388
As % of all permanent jobs advertised in the UK excluding London 0.50% 0.48% 0.53%
As % of the Job Titles category 0.52% 0.53% 0.56%
Number of salaries quoted 298 235 362
10th Percentile £23,500 £21,500 £20,775
25th Percentile £25,500 £23,375 £23,305
Median annual salary (50th Percentile) £30,000 £27,500 £26,000
Median % change year-on-year +9.09% +5.77% +4.00%
75th Percentile £35,000 £31,500 £30,000
90th Percentile £42,150 £36,000 £36,750
UK median annual salary £31,500 £30,000 £28,500
% change year-on-year +5.00% +5.26% -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 69,180 52,174 69,700
% of permanent jobs with a recognized job title 94.91% 89.17% 95.70%
Number of salaries quoted 48,891 29,777 42,619
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,173
Median % change year-on-year -6.54% +6.63% +5.63%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Analyst in the UK excluding London

IT Support Analyst
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support Analyst in the UK excluding London.

Salary trend for IT Support Analyst in the UK excluding London

IT Support Analyst
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Analyst in the UK excluding London over the 6 months to 24 May 2024.

Salary histogram for IT Support Analyst in the UK excluding London

IT Support Analyst
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the UK excluding London region over the 6 months to 24 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +67 104 £32,500 +14.04% 17
Midlands +26 82 £27,000 -1.82% 11
North of England +52 71 £28,000 +8.74% 9
West Midlands +34 45 £31,000 +9.50% 7
South West -25 43 £26,500 -7.83% 14
East of England +27 40 £28,500 +3.64% 1
Yorkshire +102 39 £29,750 +2.59% 2
East Midlands +10 37 £26,000 -5.45% 4
North West -13 29 £28,000 +12.00% 7
Scotland -74 21 £34,500 +26.61% 2
North East -6 3 - -
Wales +5 1 - -
IT Support Analyst
UK

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 24 May 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Analyst in the job title.

1 168 (46.54%) Microsoft
2 163 (45.15%) Windows
3 160 (44.32%) Active Directory
4 152 (42.11%) Microsoft 365
5 104 (28.81%) Social Skills
6 94 (26.04%) Customer Service
7 86 (23.82%) ITIL
8 80 (22.16%) Windows 10
9 76 (21.05%) Azure
10 73 (20.22%) Microsoft Office
11 72 (19.94%) Microsoft Exchange
12 71 (19.67%) Problem-Solving
13 64 (17.73%) Windows Server
14 44 (12.19%) SCCM
14 44 (12.19%) Service Delivery
15 40 (11.08%) Change Management
16 38 (10.53%) DNS
17 37 (10.25%) WAN
18 36 (9.97%) DHCP
18 36 (9.97%) LAN
18 36 (9.97%) Finance
19 34 (9.42%) Agile
20 32 (8.86%) VMware
20 32 (8.86%) Entra ID
21 30 (8.31%) Continuous Improvement
21 30 (8.31%) Degree
21 30 (8.31%) SLA
22 28 (7.76%) Cisco
22 28 (7.76%) SharePoint
22 28 (7.76%) Firewall

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 72 (19.94%) Microsoft Exchange
2 28 (7.76%) SharePoint
3 5 (1.39%) IIS
4 4 (1.11%) Exchange Server 2013
5 2 (0.55%) Skype for Business
Applications
1 73 (20.22%) Microsoft Office
2 2 (0.55%) Microsoft Excel
Business Applications
1 5 (1.39%) Dynamics CRM
1 5 (1.39%) Dynamics GP
2 2 (0.55%) Misys Midas
3 1 (0.28%) Epicor Tropos
Cloud Services
1 152 (42.11%) Microsoft 365
2 76 (21.05%) Azure
3 32 (8.86%) Entra ID
4 11 (3.05%) AWS
4 11 (3.05%) Dynamics 365
5 6 (1.66%) Power Platform
5 6 (1.66%) WhatsApp
6 5 (1.39%) Mimecast
6 5 (1.39%) OneDrive
7 3 (0.83%) Power Automate
8 1 (0.28%) Azure Stack
8 1 (0.28%) Google Workspace
8 1 (0.28%) PowerApps
Communications & Networking
1 38 (10.53%) DNS
2 37 (10.25%) WAN
3 36 (9.97%) DHCP
3 36 (9.97%) LAN
4 28 (7.76%) Firewall
5 25 (6.93%) VPN
6 22 (6.09%) VoIP
7 18 (4.99%) TCP/IP
8 17 (4.71%) Internet
9 12 (3.32%) VLAN
9 12 (3.32%) Wi-Fi
10 11 (3.05%) WLAN
11 7 (1.94%) Network Security
12 6 (1.66%) Broadband
12 6 (1.66%) Cisco IOS
13 5 (1.39%) Structured Cabling
14 4 (1.11%) Remote Desktop
15 3 (0.83%) SD-WAN
15 3 (0.83%) Softphone
16 2 (0.55%) Wireless
Database & Business Intelligence
1 10 (2.77%) SQL Server
2 5 (1.39%) Power BI
3 3 (0.83%) MySQL
4 1 (0.28%) Crystal Reports
4 1 (0.28%) Oracle Database
4 1 (0.28%) SQL Server Integration Services
4 1 (0.28%) SQL Server Reporting Services
Development Applications
1 4 (1.11%) JIRA
General
1 104 (28.81%) Social Skills
2 36 (9.97%) Finance
3 21 (5.82%) Analytical Skills
4 17 (4.71%) Legal
5 15 (4.16%) Manufacturing
6 14 (3.88%) Law
7 11 (3.05%) Inclusion and Diversity
7 11 (3.05%) Retail
8 8 (2.22%) Automotive
8 8 (2.22%) German Language
9 6 (1.66%) Pharmaceutical
9 6 (1.66%) Telecoms
10 5 (1.39%) Documentation Skills
11 4 (1.11%) Agriculture
11 4 (1.11%) Marketing
11 4 (1.11%) Organisational Skills
12 3 (0.83%) Multimedia
12 3 (0.83%) Public Sector
13 2 (0.55%) Banking
14 1 (0.28%) Advertising
Libraries, Frameworks & Software Standards
1 6 (1.66%) OLE
2 3 (0.83%) HTML
3 2 (0.55%) Software Packaging
4 1 (0.28%) .NET
Miscellaneous
1 20 (5.54%) Fat Client
1 20 (5.54%) Thin Client
2 18 (4.99%) Driving Licence
3 16 (4.43%) Self-Motivation
4 7 (1.94%) iPad
5 6 (1.66%) Onboarding
6 5 (1.39%) Smartphone
7 4 (1.11%) Educational Technology
7 4 (1.11%) Life Science
7 4 (1.11%) Management Information System
8 3 (0.83%) CCTV
8 3 (0.83%) e-Learning
8 3 (0.83%) Enterprise Software
8 3 (0.83%) EPoS
8 3 (0.83%) Media Streaming
8 3 (0.83%) Team-Oriented Environment
9 1 (0.28%) iPhone
9 1 (0.28%) NHS
9 1 (0.28%) Operational Technology
9 1 (0.28%) Virtual Team
Operating Systems
1 163 (45.15%) Windows
2 80 (22.16%) Windows 10
3 64 (17.73%) Windows Server
4 24 (6.65%) Apple iOS
4 24 (6.65%) Linux
5 22 (6.09%) Android
6 13 (3.60%) Windows Server 2019
7 9 (2.49%) Windows 7
8 6 (1.66%) Windows Server 2016
9 5 (1.39%) Mac OS
9 5 (1.39%) Windows Server 2012
10 4 (1.11%) Unix
11 2 (0.55%) Mac OS X
12 1 (0.28%) Windows Mobile
Processes & Methodologies
1 94 (26.04%) Customer Service
2 86 (23.82%) ITIL
3 71 (19.67%) Problem-Solving
4 44 (12.19%) Service Delivery
5 40 (11.08%) Change Management
6 34 (9.42%) Agile
7 30 (8.31%) Continuous Improvement
8 28 (7.76%) Incident Management
9 27 (7.48%) Service Management
10 24 (6.65%) Asset Management
11 23 (6.37%) ITSM
12 20 (5.54%) Project Planning
13 18 (4.99%) Problem Management
14 15 (4.16%) Cybersecurity
15 12 (3.32%) CRM
16 10 (2.77%) ERP
16 10 (2.77%) Process Improvement
17 9 (2.49%) Computer Science
17 9 (2.49%) Mobile Device Management
17 9 (2.49%) Vulnerability Management
Programming Languages
1 18 (4.99%) SQL
2 7 (1.94%) PowerShell
3 4 (1.11%) C#
3 4 (1.11%) Java
4 3 (0.83%) C
4 3 (0.83%) PHP
5 2 (0.55%) COBOL
Qualifications
1 30 (8.31%) Degree
2 14 (3.88%) Microsoft Certification
3 10 (2.77%) Computer Science Degree
4 7 (1.94%) A+ Certification
4 7 (1.94%) MCP
5 5 (1.39%) AWS Certification
6 4 (1.11%) MCSE
7 3 (0.83%) CCNA
7 3 (0.83%) Cisco Certification
7 3 (0.83%) MCITP
8 2 (0.55%) ITIL Certification
9 1 (0.28%) DBS Check
9 1 (0.28%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 30 (8.31%) SLA
2 5 (1.39%) Cyber Essentials
3 2 (0.55%) GDPR
3 2 (0.55%) PMO
4 1 (0.28%) Accessibility
4 1 (0.28%) ISO/IEC 27001
System Software
1 160 (44.32%) Active Directory
2 24 (6.65%) VMware Infrastructure
3 15 (4.16%) Virtual Desktop
4 9 (2.49%) Hyper-V
Systems Management
1 44 (12.19%) SCCM
2 14 (3.88%) Microsoft Intune
3 5 (1.39%) Systems Management Server (SMS)
4 4 (1.11%) WhatsUp Gold
5 3 (0.83%) FortiGate
6 2 (0.55%) Progress Chef
7 1 (0.28%) Jamf Pro
7 1 (0.28%) PaperCut
Vendors
1 168 (46.54%) Microsoft
2 32 (8.86%) VMware
3 28 (7.76%) Cisco
4 21 (5.82%) Citrix
5 14 (3.88%) Apple
6 8 (2.22%) Dell
7 7 (1.94%) Bloomberg
8 6 (1.66%) Meraki
8 6 (1.66%) ServiceNow
9 5 (1.39%) Adobe
9 5 (1.39%) Avaya
9 5 (1.39%) HP
9 5 (1.39%) Rapid7
9 5 (1.39%) Sage
10 4 (1.11%) Palo Alto
10 4 (1.11%) SAP
10 4 (1.11%) SolarWinds
10 4 (1.11%) Veeam
11 3 (0.83%) Canon
12 2 (0.55%) iManage