IT Support Engineer Jobs in the UK excluding London

IT Support Engineer
UK > UK excluding London

The median IT Support Engineer salary in the UK excluding London is £30,000 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 191 325 421
Rank change year-on-year +134 +96 -108
Permanent jobs requiring an IT Support Engineer 1,041 561 546
As % of all permanent jobs advertised in the UK excluding London 1.45% 0.95% 0.75%
As % of the Job Titles category 1.53% 1.06% 0.79%
Number of salaries quoted 968 395 516
10th Percentile £22,709 £24,750 £22,000
25th Percentile £25,500 £26,250 £25,000
Median annual salary (50th Percentile) £30,000 £30,000 £30,000
Median % change year-on-year - - +7.14%
75th Percentile £35,000 £35,000 £35,000
90th Percentile £43,000 £38,750 £43,750
UK median annual salary £30,000 £32,500 £31,133
% change year-on-year -7.69% +4.39% +3.78%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 67,966 52,773 69,497
% of permanent jobs with a recognized job title 94.88% 89.23% 95.72%
Number of salaries quoted 47,979 30,132 42,817
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support Engineer in the UK excluding London.

Salary trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Engineer in the UK excluding London over the 6 months to 20 May 2024.

Salary histogram for IT Support Engineer in the UK excluding London

IT Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK excluding London region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +136 282 £30,000 - 40
North of England +72 207 £28,500 -5.00% 40
Midlands +71 183 £29,000 +5.45% 23
South West +14 145 £30,000 -6.25% 29
East of England +60 144 £29,500 -5.41% 13
West Midlands +72 108 £28,500 +3.64% 10
North West +33 100 £26,000 -22.96% 19
East Midlands +15 70 £30,000 +9.09% 13
Yorkshire +59 68 £30,000 +9.09% 17
North East +30 39 £32,500 -3.34% 4
Wales +45 38 £27,500 -12.00% 2
Scotland -53 38 £27,500 - 5
Northern Ireland +30 4 £30,000 -11.11%
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 20 May 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Engineer in the job title.

1 648 (62.25%) Windows
2 616 (59.17%) Microsoft 365
3 555 (53.31%) Microsoft
4 482 (46.30%) Active Directory
5 380 (36.50%) Azure
6 354 (34.01%) Social Skills
7 316 (30.36%) Windows Server
8 259 (24.88%) Firewall
9 240 (23.05%) Customer Service
10 196 (18.83%) Microsoft Exchange
11 191 (18.35%) Problem-Solving
12 189 (18.16%) Windows 10
12 189 (18.16%) VMware
13 173 (16.62%) Microsoft Office
14 157 (15.08%) Hyper-V
15 151 (14.51%) ITIL
16 149 (14.31%) SharePoint
17 137 (13.16%) Entra ID
18 132 (12.68%) VMware Infrastructure
19 120 (11.53%) Microsoft Intune
20 112 (10.76%) Driving Licence
21 100 (9.61%) SQL
22 97 (9.32%) DNS
23 92 (8.84%) SQL Server
24 85 (8.17%) Linux
25 82 (7.88%) Microsoft Certification
26 81 (7.78%) Wi-Fi
27 80 (7.68%) VoIP
28 79 (7.59%) Citrix
29 78 (7.49%) DHCP

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 196 (18.83%) Microsoft Exchange
2 149 (14.31%) SharePoint
3 12 (1.15%) Exchange Server 2013
4 10 (0.96%) Confluence
5 9 (0.86%) Exchange Server 2010
6 7 (0.67%) Exchange Server 2007
7 6 (0.58%) Exchange Server 2000
8 5 (0.48%) IIS
9 3 (0.29%) Jupyter
9 3 (0.29%) WordPress
10 2 (0.19%) Blackberry Enterprise Server
10 2 (0.19%) Exchange Server 2003
10 2 (0.19%) Skype for Business
11 1 (0.096%) Apache
11 1 (0.096%) Site Server
11 1 (0.096%) Tomcat
Applications
1 173 (16.62%) Microsoft Office
2 42 (4.03%) Microsoft Excel
3 6 (0.58%) Spreadsheet
4 4 (0.38%) Microsoft Project
5 1 (0.096%) Microsoft PowerPoint
Business Applications
1 5 (0.48%) Sage X3
2 2 (0.19%) Oracle Receivables
3 1 (0.096%) Dynamics AX
3 1 (0.096%) Dynamics CRM
Cloud Services
1 616 (59.17%) Microsoft 365
2 380 (36.50%) Azure
3 137 (13.16%) Entra ID
4 44 (4.23%) AWS
5 40 (3.84%) OneDrive
6 20 (1.92%) Google Workspace
7 15 (1.44%) Mimecast
8 6 (0.58%) Cloud Computing
9 5 (0.48%) iTunes
9 5 (0.48%) Serverless
10 4 (0.38%) IaaS
10 4 (0.38%) Power Platform
11 3 (0.29%) PaaS
11 3 (0.29%) SaaS
11 3 (0.29%) WhatsApp
12 2 (0.19%) Amazon EC2
12 2 (0.19%) Amazon S3
12 2 (0.19%) Dynamics 365
12 2 (0.19%) OpenDNS
12 2 (0.19%) Power Automate
Communications & Networking
1 259 (24.88%) Firewall
2 97 (9.32%) DNS
3 81 (7.78%) Wi-Fi
4 80 (7.68%) VoIP
5 78 (7.49%) DHCP
5 78 (7.49%) VPN
6 76 (7.30%) Wireless
7 60 (5.76%) TCP/IP
8 58 (5.57%) SAN
9 48 (4.61%) VLAN
10 47 (4.51%) WAN
11 40 (3.84%) LAN
12 31 (2.98%) Internet
13 26 (2.50%) Remote Desktop
14 18 (1.73%) NAS
15 15 (1.44%) Network Security
16 14 (1.34%) Unified Communications
17 12 (1.15%) SSL
18 11 (1.06%) Broadband
18 11 (1.06%) PBX
Database & Business Intelligence
1 92 (8.84%) SQL Server
2 35 (3.36%) Amazon RDS
3 17 (1.63%) MySQL
4 8 (0.77%) MariaDB
5 4 (0.38%) DB2
6 3 (0.29%) Metabase
7 2 (0.19%) Crystal Reports
7 2 (0.19%) Oracle Reports
7 2 (0.19%) Power BI
Development Applications
1 22 (2.11%) JIRA
2 3 (0.29%) Visual Studio Code
3 2 (0.19%) Visual Studio
4 1 (0.096%) Jenkins
General
1 354 (34.01%) Social Skills
2 61 (5.86%) Organisational Skills
3 54 (5.19%) Telecoms
4 42 (4.03%) Finance
5 41 (3.94%) Law
6 33 (3.17%) Analytical Skills
7 30 (2.88%) Inclusion and Diversity
8 29 (2.79%) Manufacturing
9 25 (2.40%) Retail
10 19 (1.83%) Documentation Skills
10 19 (1.83%) Legal
11 15 (1.44%) Games
12 13 (1.25%) Marketing
13 11 (1.06%) Back Office
14 8 (0.77%) Advertising
15 7 (0.67%) Public Sector
16 4 (0.38%) Banking
17 2 (0.19%) French Language
17 2 (0.19%) Military
17 2 (0.19%) Publishing
Libraries, Frameworks & Software Standards
1 5 (0.48%) Kafka
2 4 (0.38%) Cocoa
3 3 (0.29%) LAMP
4 2 (0.19%) .NET
4 2 (0.19%) CSS
4 2 (0.19%) HTML
4 2 (0.19%) V-Ray
5 1 (0.096%) EDI
5 1 (0.096%) LDAP
5 1 (0.096%) RESTEasy
Miscellaneous
1 112 (10.76%) Driving Licence
2 37 (3.55%) Replication
2 37 (3.55%) Self-Motivation
3 26 (2.50%) Enterprise Storage
4 22 (2.11%) Fat Client
4 22 (2.11%) Thin Client
5 21 (2.02%) Management Information System
6 16 (1.54%) Data Centre
7 14 (1.34%) CCTV
8 13 (1.25%) iPad
8 13 (1.25%) Onboarding
9 10 (0.96%) EPoS
9 10 (0.96%) Social Media
10 8 (0.77%) Client/Server
11 7 (0.67%) iPhone
12 6 (0.58%) Public Cloud
13 5 (0.48%) Hybrid Cloud
13 5 (0.48%) Life Science
14 3 (0.29%) Video Conferencing
14 3 (0.29%) Wiki
Operating Systems
1 648 (62.25%) Windows
2 316 (30.36%) Windows Server
3 189 (18.16%) Windows 10
4 85 (8.17%) Linux
5 67 (6.44%) Windows Server 2016
6 56 (5.38%) Mac OS
7 55 (5.28%) Windows Server 2019
8 46 (4.42%) Windows Server 2012
9 40 (3.84%) Android
10 35 (3.36%) Apple iOS
11 28 (2.69%) Windows 7
12 16 (1.54%) Windows Server 2008
13 13 (1.25%) Windows 8
14 10 (0.96%) Mac OS X
15 7 (0.67%) Unix
16 6 (0.58%) CentOS
17 5 (0.48%) Windows Server 2003
18 4 (0.38%) Debian
19 3 (0.29%) Red Hat Enterprise Linux
20 2 (0.19%) Ubuntu
Processes & Methodologies
1 240 (23.05%) Customer Service
2 191 (18.35%) Problem-Solving
3 151 (14.51%) ITIL
4 75 (7.20%) Cybersecurity
5 73 (7.01%) Infrastructure Engineering
6 49 (4.71%) Project Delivery
7 47 (4.51%) Service Delivery
8 45 (4.32%) Incident Management
9 37 (3.55%) Agile
10 35 (3.36%) Change Management
10 35 (3.36%) Continuous Improvement
10 35 (3.36%) Project Planning
11 33 (3.17%) Remote Monitoring and Management
12 30 (2.88%) Time Management
13 29 (2.79%) Asset Management
14 28 (2.69%) Customer Experience
15 27 (2.59%) Disaster Recovery
15 27 (2.59%) Migration
16 22 (2.11%) B2B
16 22 (2.11%) Desktop Virtualisation
Programming Languages
1 100 (9.61%) SQL
2 44 (4.23%) PowerShell
3 7 (0.67%) PHP
4 6 (0.58%) Python
5 5 (0.48%) Bash
5 5 (0.48%) Java
5 5 (0.48%) VB
6 1 (0.096%) C++
6 1 (0.096%) Perl
Qualifications
1 82 (7.88%) Microsoft Certification
2 77 (7.40%) Degree
3 46 (4.42%) DBS Check
4 32 (3.07%) CCNA
4 32 (3.07%) Cisco Certification
5 30 (2.88%) Network+ Certification
6 23 (2.21%) Azure Certification
7 19 (1.83%) A+ Certification
8 17 (1.63%) MCSE
9 16 (1.54%) MCP
10 10 (0.96%) CompTIA Security+
10 10 (0.96%) Security Cleared
11 7 (0.67%) ITIL Certification
11 7 (0.67%) ITIL Foundation Certificate
11 7 (0.67%) MCSA
12 6 (0.58%) DV Cleared
13 5 (0.48%) SC Cleared
14 3 (0.29%) Computer Science Degree
15 2 (0.19%) CCNP
15 2 (0.19%) MCITP
Quality Assurance & Compliance
1 67 (6.44%) SLA
2 30 (2.88%) GDPR
3 14 (1.34%) Cyber Essentials
4 10 (0.96%) ISO/IEC 27001
5 2 (0.19%) NIST
6 1 (0.096%) Accessibility
6 1 (0.096%) PCI DSS
System Software
1 482 (46.30%) Active Directory
2 157 (15.08%) Hyper-V
3 132 (12.68%) VMware Infrastructure
4 29 (2.79%) VMware ESXi
5 20 (1.92%) Virtual Desktop
6 9 (0.86%) vSphere
7 8 (0.77%) Docker
7 8 (0.77%) Virtual Machines
8 5 (0.48%) Terminal Services
8 5 (0.48%) Virtual Servers
9 4 (0.38%) Citrix Hypervisor
10 3 (0.29%) Firmware
11 2 (0.19%) pfSense
11 2 (0.19%) VMware Workstation
12 1 (0.096%) NFS
12 1 (0.096%) Terminal Server
12 1 (0.096%) XenApp
Systems Management
1 120 (11.53%) Microsoft Intune
2 44 (4.23%) SCCM
3 13 (1.25%) Cisco CUCM
3 13 (1.25%) ServiceCenter
4 9 (0.86%) Jamf Pro
5 6 (0.58%) Kubernetes
5 6 (0.58%) Opsgenie
6 4 (0.38%) WSUS
7 3 (0.29%) Active Directory Federation Services
7 3 (0.29%) Backup Exec
7 3 (0.29%) FortiGate
7 3 (0.29%) NetCrunch
8 2 (0.19%) Grafana
8 2 (0.19%) Prometheus
8 2 (0.19%) vCenter Server
9 1 (0.096%) Autotask
9 1 (0.096%) Failover Clustering
9 1 (0.096%) Microsoft Clustering
9 1 (0.096%) ZABBIX
Vendors
1 555 (53.31%) Microsoft
2 189 (18.16%) VMware
3 79 (7.59%) Citrix
4 76 (7.30%) Veeam
5 75 (7.20%) Cisco
6 65 (6.24%) Apple
7 47 (4.51%) Sophos
8 36 (3.46%) HP
9 28 (2.69%) Draytek
10 27 (2.59%) Meraki
11 23 (2.21%) Barracuda Networks
12 22 (2.11%) ConnectWise
12 22 (2.11%) Google
13 19 (1.83%) Aruba
14 16 (1.54%) Palo Alto
15 15 (1.44%) Fortinet
16 12 (1.15%) WatchGuard
17 10 (0.96%) Dell
18 9 (0.86%) Mitel
19 8 (0.77%) Sage