Help Desk Support Jobs in the West Midlands

Help Desk Support
England > West Midlands

As of 14 November 2024, there is not enough information available from job vacancies posted within the last 6 months to determine the median Help Desk Support salary in the West Midlands.

6 months to
14 Nov 2024
Same period 2023 Same period 2022
Rank 207 169 301
Rank change year-on-year -38 +132 -27
Permanent jobs requiring a Help Desk Support 4 10 7
As % of all permanent jobs advertised in the West Midlands 0.071% 0.29% 0.086%
As % of the Job Titles category 0.077% 0.31% 0.091%
Number of salaries quoted 0 10 7
10th Percentile - £21,225 £21,100
25th Percentile - £21,523 £22,125
Median annual salary (50th Percentile) - £28,250 £24,000
Median % change year-on-year - +17.71% +7.87%
75th Percentile - £33,750 £28,625
90th Percentile - £35,625 £30,000
England median annual salary £27,500 £25,000 £25,500
% change year-on-year +10.00% -1.96% -

All Permanent IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 5,213 3,269 7,687
% of permanent jobs with a recognized job title 93.16% 94.95% 94.02%
Number of salaries quoted 2,664 2,618 4,640
10th Percentile £30,000 £26,500 £29,255
25th Percentile £38,750 £35,000 £39,472
Median annual salary (50th Percentile) £52,398 £50,000 £50,000
Median % change year-on-year +4.80% - -
75th Percentile £66,250 £63,750 £66,250
90th Percentile £80,000 £76,250 £80,000
England median annual salary £57,500 £60,000 £60,000
% change year-on-year -4.17% - +4.35%

Help Desk Support
Job Vacancy Trend in the West Midlands

Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Help Desk Support in the West Midlands

Help Desk Support
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Help Desk Support in the West Midlands.

Salary trend for Help Desk Support in the West Midlands

Help Desk Support Skill Set
Top 19 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 14 November 2024, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring Help Desk Support in the job title.

1 4 (100.00%) ITIL
1 4 (100.00%) Microsoft
1 4 (100.00%) Active Directory
1 4 (100.00%) Microsoft Certification
1 4 (100.00%) Service Delivery
1 4 (100.00%) Firewall
1 4 (100.00%) Wireless
1 4 (100.00%) Legal
1 4 (100.00%) Advertising
1 4 (100.00%) Network+ Certification
1 4 (100.00%) VLAN
1 4 (100.00%) Azure
1 4 (100.00%) Microsoft 365
1 4 (100.00%) Microsoft Intune
1 4 (100.00%) Public Cloud
1 4 (100.00%) Data Centre
1 4 (100.00%) Problem-Solving
1 4 (100.00%) Social Skills
1 4 (100.00%) Azure Certification

Help Desk Support Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (100.00%) Azure
1 4 (100.00%) Microsoft 365
Communications & Networking
1 4 (100.00%) Firewall
1 4 (100.00%) VLAN
1 4 (100.00%) Wireless
General
1 4 (100.00%) Advertising
1 4 (100.00%) Legal
1 4 (100.00%) Social Skills
Miscellaneous
1 4 (100.00%) Data Centre
1 4 (100.00%) Public Cloud
Processes & Methodologies
1 4 (100.00%) ITIL
1 4 (100.00%) Problem-Solving
1 4 (100.00%) Service Delivery
Qualifications
1 4 (100.00%) Azure Certification
1 4 (100.00%) Microsoft Certification
1 4 (100.00%) Network+ Certification
System Software
1 4 (100.00%) Active Directory
Systems Management
1 4 (100.00%) Microsoft Intune
Vendors
1 4 (100.00%) Microsoft