ITSM Analyst Jobs with Work from Home Options

IT Service Management Analyst
UK > Work from Home

The median IT Service Management Analyst salary for remote or hybrid work is £30,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 598 628 890
Rank change year-on-year +30 +262 -
Permanent jobs requiring an ITSM Analyst 4 5 11
As % of all permanent jobs with a WFH option 0.011% 0.013% 0.015%
As % of the Job Titles category 0.012% 0.014% 0.015%
Number of salaries quoted 3 4 11
10th Percentile - - -
25th Percentile - £40,000 -
Median annual salary (50th Percentile) £30,000 £41,250 £28,000
Median % change year-on-year -27.27% +47.32% -
75th Percentile - £46,063 £29,000
90th Percentile - £50,225 £30,000
UK median annual salary £30,000 £41,250 £28,000
% change year-on-year -27.27% +47.32% -34.12%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 34,224 35,954 73,616
% of permanent jobs with a recognized job title 96.28% 95.93% 97.29%
Number of salaries quoted 25,903 26,270 42,683
10th Percentile £33,250 £36,875 £36,250
25th Percentile £42,500 £47,447 £45,500
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

ITSM Analyst
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured ITSM Analyst in the job title as a proportion of all IT jobs advertised.

ITSM Analyst trend for jobs with a WFH option

ITSM Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing ITSM Analyst.

ITSM Analyst salary trend for jobs with a WFH option

ITSM Analyst Skill Set
Top 17 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 12 June 2024, ITSM Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring ITSM Analyst in the job title.

1 4 (100.00%) Microsoft Office
1 4 (100.00%) ITIL
1 4 (100.00%) Microsoft
1 4 (100.00%) Configuration Management
1 4 (100.00%) Service Management
1 4 (100.00%) Service Delivery
1 4 (100.00%) Change Management
1 4 (100.00%) ITSM
1 4 (100.00%) Asset Management
1 4 (100.00%) Problem Management
1 4 (100.00%) Capacity Planning
1 4 (100.00%) Continuous Improvement
1 4 (100.00%) Process Improvement
1 4 (100.00%) Analytics
1 4 (100.00%) Cybersecurity
1 4 (100.00%) Problem-Solving
1 4 (100.00%) Social Skills

ITSM Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (100.00%) Microsoft Office
General
1 4 (100.00%) Social Skills
Processes & Methodologies
1 4 (100.00%) Analytics
1 4 (100.00%) Asset Management
1 4 (100.00%) Capacity Planning
1 4 (100.00%) Change Management
1 4 (100.00%) Configuration Management
1 4 (100.00%) Continuous Improvement
1 4 (100.00%) Cybersecurity
1 4 (100.00%) ITIL
1 4 (100.00%) ITSM
1 4 (100.00%) Problem Management
1 4 (100.00%) Problem-Solving
1 4 (100.00%) Process Improvement
1 4 (100.00%) Service Delivery
1 4 (100.00%) Service Management
Vendors
1 4 (100.00%) Microsoft