Apprentice Administrator

Eve Hill Medical Practice is looking for a full time Monday to Friday Apprentice Administrator to assist the management and clinical team.

Role

  • Following set protocols and processes when reviewing clinical letters and electronic patient requests
  • Assist in answering telephone enquiries from patients and other professionals
  • Communicate with patients using SMS messaging, website messaging system, emails, letters and phone calls, therefore, strong IT and English skills are essential
  • Any other administrative duties as required

Training

Business Administration NVQ Level 3. The postholder will be trained in a wide variety of administration duties which will give you a firm foundation towards a career in the NHS. Training will be undertaken with an assesor on site. 

Qualified NHS Administrator/Patient Services Advisor

Apprenticeship Standard
Business administrator (level 3)
Training Provider
DUDLEY COLLEGE OF TECHNOLOGY
Working Week
Shift Pattern - Early shift 8am-4pm OR Late shift 10.30am-6.30pm Monday to Friday. To include 2/3 late shifts
Expected Duration
12 Months
Positions Available
1
Closing Date
Wednesday, 3rd July 2024
Start Date
Monday, 22nd July 2024

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Initiative
  • Non judgemental
  • Reliable

Qualifications

  • English GCSE or equivalent, grade C/4 (Essential)
  • Maths GCSE or equivalent, grade C/4 (Essential)
  • Business Admin/Customer Service/Health and Social NVQ or SVQ Level 2 or equivalent, grade PASS (Desired)

About the Employer

Eve Hill Medical Practice
Eve Hill Medical Practice is a busy GP surgery based in Dudley; we have 5 GPs, 3 GP registrars, a Nursing Team and Administration Team who provide primary medical services to approximately 8,600 patients. We achieved an outstanding rating by the Care Quality Commission (CQC) in March 2016. We operate a fully computerised system. The practice has a strong focus on training and development; we provide teaching for undergraduate medical students and trainee GPs. The practice also has a strong interest in research.
Company
Eve Hill Medical Practice
Location
29-53 HIMLEY ROAD, DUDLEY, England
Employment Type
Advanced Apprenticeship
Salary
£13,687.54
Posted
Company
Eve Hill Medical Practice
Location
29-53 HIMLEY ROAD, DUDLEY, England
Employment Type
Advanced Apprenticeship
Salary
£13,687.54
Posted