Apprentice Customer Experience Quality Assurance (CXQA)

• Your role will focus on improving how Gamma’s products work, from when customers first find the product, to supporting after purchasing. To do this, you will perform tests in the building of the product, software or system, the product release, and engineering processes to make the customer’s experience as smooth as possible
• The purpose of this apprentice position is to develop your skills over time until you are able to move into an experienced Junior CXQA role. As an apprentice you will receive guidance and support from your manager and team to eventually become independent in your role

Key responsibilities: 

You will be taught everything you need to know, especially the technical knowledge, however, as an apprentice, you can expect to: 

• Check the experience of the customer is meeting specific requirements
• Perform tests in the product building, release, and engineering 
• Check the quality of processes for the customer from start-to-finish
• Work with Gamma’s suppliers to maintain the quality of products 

• Communication skills
• IT skills
• Organisation skills
• Problem solving skills
• Analytical skills
• Logical
• Initiative