First line IT Support Technician

First line IT Support Technician 
Permanent
Norwich (Hybrid)
to £28,000 (DOE) + Benefits 

A 1st line IT Support Technician wanted for a fantastic opportunity to join an established IT services business based in Norwich.

The right candidate will ideally have experience working within an MSP (Managed Service Provider) along with strong expertise in Windows Server and IT Networking. 

Hybrid working available, with 2 days/ week working from home. Immediate start, ideally September / October 2024.

Benefits: 25 days holiday (plus BHs) + pension + profit share + private health + gym + free parking + enhanced maternity/paternity + More!

Key skills, experience + tasks:

• Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments.
• Troubleshooting, diagnosis and IT problem resolution to 2nd line level.
• MSP (managed service provider) experience is essential. 
• Project based work including IT deployments, migrations and upgrades.
• Full UK Driving Licence and own transport highly preferred.
• Technical Environment: Windows Server, Office 365, MS Exchange, DNS/DCHP, routers, switches, VPN configuration, firewalls, SharePoint, Azure AD.