1 to 2 of 2 2nd Line Support Jobs in Bedfordshire

Business Systems Support (2nd Line) Bedford (Hybrid) £32,000 per annum Permanent Full time (37 hours per week) We are looking for Business System Support (2nd Line) to support bphas internal customers, assisting them with IT software problems … and IT plans that meet the business's short- and long-term objectives. What you will be doing: Respond to and provide IT support for bphas internal and occasionally external customers during office hours Maintain a high degree of customer Service for all support queries and … adhere to all service management processes (Incident, Change and Problem Management) Be a point of escalation for more complex support tickets from 1st Line Analysts Follow the Incident, change and problem Lifecycles for assigned IT tickets, where appropriate Perform regular software Maintenance when required on bpha more »

Business Systems Support (2nd Line) Bedford (Hybrid) £32,000 per annum Permanent Full time (37 hours per week) We are looking for Business System Support (2nd Line) to support bphas internal customers, assisting them with IT software problems more »