1 to 19 of 19 ConnectWise Jobs in England

of IT security principles, including Firewalls, Antivirus, and Multi-Factor Authentication (MFA). Experience with a range of IT Tools is an advantage, including: ConnectWise Manage & Automate/Control And/OR Halo Datto DUO IT Glue Meraki Mimecast Site24x7 Sophos Ubiquiti/Uni-Fi Key Requirements/Skills & Experience more »

and Citrix Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets System documentation maintenance and review in ConnectWise and IT Glue Configuration of standard email clients including Outlook Installation, configuration, troubleshooting and customization of Microsoft Office Suite applications per customer's preferences Understanding more »

to resolve customer issues efficiently and accurately. Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) in a timely manner in alignment with SLAs. Provide a knowledgeable point of technical escalation for the 2nd line more »

Candidate must pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal more »

Candidate must pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal more »

Candidate must pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal more »

Candidate must pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal more »

before implementation Utilising PowerShell for various tasks Hardware testing (HDDs, SSDs, RAM chips, motherboards, screens) Software testing before mass rollout Updating systems such as ConnectWise, Microsoft 365/Azure Installing PCs, laptops, thin clients, servers, copiers, and networks Full training and support will be provided by your workplace mentor and more »

the Job: Offer 1st line support by dealing with technical issues, managing and resetting passwords, installing and deploying software, Managing hardware and devices Utilise ConnectWise ticketing system Communicate with customers via phone, email, remote access, and ticketing system Involved in server and data backups Configure hardware and software using SCCM more »

a 50-mile radius of the Milton keynes office, this includes London) Logging and maintaining support issues detail throughout a service ticket lifecycle (using ConnectWise Manage) Responding appropriately to more complex problems through escalation. Prioritisation and management of workload to ensure client SLAs are met. Owning, managing, and resolving incidents … clean UK driving licence (a company vehicle will be provided) Essential Technical Knowledge Office 365 Azure Active Directory Windows 10 PC & Server hardware Intune ConnectWise or similar ticketing system Desirable Technical Knowledge VMware Firewall configuration Networking (Switch management, Wi-Fi Access point management, router configuration) Windows Server SharePoint Desirable Qualifications more »

within an MSP/Managed Service Provider. - An IT Support background which will include knowledge of Office 365, Azure and Exchange. - Knowledge of Autotask, Connectwise or Halo would be desirable. - You will be process driven whilst retaining a creative outlook towards solving client issues. - It would be desirable to be more »

Troubleshoot system and network problems, diagnosing and resolving hardware or software faults using tools like RMM, DETA, TaskManager, and TeamViewer. Record support requests on Connectwise, ensuring detailed and accurate documentation. Replace hardware components and re-install software as needed to resolve issues. Follow written instructions to repair faults or set more »

commercial setting A minimum of 3 GCSEs grade C or above (or equivalent) - including Mathematics and English Full UK driving licence Experience with Hubspot, Connectwise and Microsoft 365 (training will be provided) Understanding of financial reports - P&L, sales pipelines, budgets Experience in sales in the context of IT & Technology more »

Willingness to participate in on-call rotation and occasional after-hours work Strong experience with automation and configuration management tools (e.g. Ansible, Chef, Puppet, ConnectWise) a plus In addition to our competitive salary and award winning culture, we offer an excellent benefit package. We even offer our employees a day more »

As one of Kents top-tier Managed Service Providers, we are seeking a Helpdesk Engineer to join our busy team in Rochester, Kent, providing 1st/2nd line support to over 2000 users across Kent and the Southeast. The role more »

As one of Kents top-tier Managed Service Providers, we are seeking a Senior Helpdesk Engineer to join our busy team in Rochester, Kent, providing 2nd/3rd line support to over 2000 users across Kent and the Southeast. The more »

Senior Helpdesk Engineer (L2/L3) Kent Hybrid - £35k + excellent benefits & career development Overview: An exciting opportunity has arisen for large MSP based in Kent for a Senior Helpdesk Engineer (L2/L3). You will be responsible for more »

Senior Helpdesk Engineer (L2/L3) – Kent – Hybrid - £35k + excellent benefits & career development Overview: An exciting opportunity has arisen for large MSP based in Kent for a Senior Helpdesk Engineer (L2/L3). You will be responsible for more »

Job Title : Desktop Support Engineer Location: London Salary: £35,000 - £45,000 per annum Job type: Full Time, Permanent role. Bedroq provide critical technology solutions built on solid foundations. We help organisations that rely on technology for critical operations, achieve more »