Customer Service Jobs in England

176 to 200 of 2,914 Customer Service Jobs in England

Onboarding and Customer Service - Asset Finance

Chester, England, United Kingdom
The Curve Group
Onboarding and Customer Service - Asset Finance Chester - onsite Our client, a growing banking organisation based in Chester is looking for an experienced Onboarding and Customer Service professional to join their team. You will be responsible for supporting the sales team in the delivery of the business … You will be responsible for generating finance and security documentation and progressing your deals to pay out. First-class communications skills will deliver exceptional service to both the customers and broker networks. Key responsibilities: Attention to detail is a key requisite to ensure that data provided via the broker … personal identity checks, plus Fraud and PEP checks where appropriate. Undertake Business credit and verification checks. Alert to recognising potentially fraudulent activity or vulnerable customer requirements ensuring that you report and escalate as required following policy and regulatory procedures. Preparation of legal documentation which will include finance agreements and more »
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1st/2nd Line Support Engineer / Customer Service

Winchester, Hampshire, United Kingdom
Thomas Ren Associates
A 1st/2nd Line Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA’s Providing incident management & stakeholder … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required You do not need to have all … Passionate about IT with a constant desire to learn and advance knowledge. Able to work under pressure and an ability to multi task. Excellent customer service and communication skills as well as having a logical and methodical approach to troubleshooting. Good telephone manner, good analytical and problem-solving more »
Employment Type: Permanent
Salary: £70000 - £90000/annum
Posted:

London STARS, Brand Ambassador, Front of House

Central London, London, United Kingdom
Securitas Security Services
About the Role We have an amazing opportunity for an experienced customer focused, front of house brand ambassador to join our STARS team. Working for our high-profile client in London. STARS at Securitas combine first class customer service alongside vigilance and security to look after our … client sites, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Front of House, Concierge, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service. Shift Pattern - Monday … discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer's people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. We combine best more »
Employment Type: Permanent
Salary: Up to £12.72 per hour
Posted:

Senior MI Analyst

Enderby, England, United Kingdom
Next
within the Incident Business Systems Team, supporting Senior Management, your role involves creating and enhancing new reporting and analysis using various systems to reduce customer detriment and business impact through swift and accurate analysis. Additionally, you'll assist the Incident Manager in building and overseeing the reporting and data … infrastructure for the Next Customer Service Online Operations across our contact centres. What you’ll be doing: Take ownership of report implementation from understanding and clarifying requirements through to development and implementation. Support project with expertise and knowledge of reporting systems advising of best practices and optimum set … effectively with peers and others, sharing information to contribute to overall success. Results Focused - Engages with the team to achieve and exceed business objectives. Customer Service – Contribute to the delivery of great customer service to ensure the Next brand remains strong and customer recruitment and more »
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IT Service Desk Team Lead - MLC 2410

Harwell, England, United Kingdom
Medical Research Council
Research Centres? Working within the MLC Informatics Group at MRC Harwell, the successful candidate will play a crucial role in leading and supporting the service desk team, providing exceptional support to end users. In this post, you will be managing and leading a small in-house service desk … engineering team, fostering a positive and collaborative working environment. You will be mentoring team members and organising the day-to-day running of the service desk, ensuring that incidents and service requests are fulfilled optimally, whilst also providing direct hands-on assistance with ticket resolutions. You will have … wide range of skills and domains, in a collaborative and friendly environment. Main Duties/Key Responsibilities Management of a small local team of service desk analysts Ensure adherence to local service desk processes, procedures and policies Identify areas for continual improvement in processes, resource allocation and services more »
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Export Customer Service Coordinator

West Drayton, London, United Kingdom
First Choice Staff
Due to business growing our client is looking to recruit 2 x Export Customer Operations Agent Experience : Air or Road Exports and some Import knowledge advantage. Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt If have one import or export … freight forwarder for the transport of time-Critical, temperature sensitive biological & pharmaceutical shipments. To prepare and present quotes for Air & Road consignments. To provide Customer Service Excellence for both verbal and written communications. Complete assigned tasks within agreed timeframes. Complete bookings and sales according to both Customer & client timescales. To ensure data & security integrity of both Customer & client information is always controlled. Co-ordinate with other offices & Groups. Co-ordinate transport with both UK & Overseas approved strategic service partners. To provide guidance on appropriate paperwork for customs clearance. Prepare & co-ordinate all forms of more »
Employment Type: Permanent
Salary: £35,000
Posted:

Service & Aftersales Manager

Manchester, North West, United Kingdom
Detail 2 Recruitment Ltd
Service & Aftersales Manager (Engineering) - Trafford Park - Up to £40,000 About the Company Our client is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. Its products are used worldwide across a range of sectors including transport, construction … mining, materials handling and environmental services providers. Service & Aftersales Manager - The Rewards Competitive salary Monday Friday 08.30 16.45 33 Days holiday (including Bank Holidays) Pension Scheme Death in service Free parking Service & Aftersales Manager - Requirements Engineering qualification would be an advantage Knowledge of trucks, skips, cranes & hydraulics … advantage Computer skills like MS Office, ERP systems Analytical mindset, strong organizational and project management skills Excellent communication skills Attention to detail & problem solving Customer service and administration skills Ability to work using own initiative & team player Service & Aftersales Manager - Responsibilities Improve the quality of customer more »
Employment Type: Permanent
Salary: £30,000
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Senior FX Dealer

City of London, London, United Kingdom
Screen International Group
dealers to build strong relationships with key stakeholders at the Financial Director and Managing Director levels. In this role, you'll deliver top-notch customer service and partner with clients to meet their FX needs. Key Responsibilities: Relationship Building: Develop and maintain relationships with key stakeholders to present … direction of the FX proposition. Market Engagement: Use your extensive knowledge of FX markets and external providers to drive wallet share and FX turnover. Customer Service: Provide exceptional customer service and act as a partner to clients, addressing their FX needs. Pricing Negotiation: Negotiate FX pricing … to post-sales support. Requirements: Background or knowledge in Foreign Exchange sales (corporate or private brokerage). Portfolio Management: Proven experience in managing a customer portfolio with positive results. Sales Environment: Ability to thrive in a busy sales environment and meet tight deadlines. Technical Skills : Proficiency in internal MI more »
Employment Type: Permanent
Posted:

Customer service apprenticeship Level 2- ESO Logistics

Old Market Place, Market Street, Oldbury, England
ESO LOGISTICS LTD
using MS Office and bespoke software, data entry, taking enquiries and some general office administration duties. Role Inputting bookings into a system Dealing with customer on telephone and face to face Emailing suppliers and dealing with shipping customer services Working with customers to resolve any issues Answer and … find solutions to complaints Give advice to other service providers General administration, to include emails, market research and Word/Excel packages Data entry Training Level 2 Customer Service Practitioner Apprenticeship Standard award Functional Skills maths and English (if required) All training will be on the job … and support will be in place via Juniper Skills coaches A full-time position is available upon timely completion of apprenticeship Apprenticeship Standard Customer service practitioner (level 2) Training Provider JUNIPER TRAINING LIMITED Working Week Monday - Friday, 9.00am - 5.00pm 1 hour (unpaid) for lunch. Expected Duration 12 Months more »
Employment Type: Intermediate Apprenticeship
Salary: £11,648.00
Posted:

Customer Service Advisor-Crewe

Crewe, Cheshire, North West, United Kingdom
Hybrid / WFH Options
Assurant
Customer Service Advisor, Crewe Remote Working (After 8 weeks of On-Site Training) £23,982.40 Per Annum + Benefits Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm to inspire new ideas? Have you ever thought … about using these skills for customer service? If so, Assurant could be the perfect place for you to start your new career! Who are we? Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue … manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

IT Service Desk Analyst

Chorley, Lancashire, United Kingdom
ABS Commercial Solutions
Job Purpose : Provide 1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality … to an efficient and effective IT Service. Principal Accountabilities: To provide a high level of technical first level IT support in line with IT Service Management (ITSM) best practices for all services delivered by the IT Team ensuring customer focus is at the heart of service delivery. … To ensure that Incident and Service Request information is presented within the ITSM software application consistently to maintain effective internal technical and external customer communication and to avoid duplication of effort. To ensure that individual and team performance and quality targets are maintained. To maintain the IT Knowledgebase more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

Customer Service Advisor - Finnish Speaking

Watford, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
GHRC Ltd t/a Customer Talent Search
Finnish Speaking Customer Service Adviser Must be fluent/business fluent verbally and in writing in English and Finnish language Salary £27,000 pa + annual bonus and great corporate benefits Hybrid - 2 days per week in office in Watford greater London (3 days WFH) Working for a … large global brand offering real long term career prospects. Your role would be to service customers from Norway taking Inbound general customer service calls. You will act as the first point of contact for my client and use their CRM/IT system to log calls and more »
Employment Type: Permanent, Work From Home
Salary: £26,000
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Customer Support Specialist

Essex, England, United Kingdom
Digital Talent Group
We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Your Role: Provide first and second-line support for IT inquiries and technical issues. Troubleshoot, triage, and resolve complex … system problems. Collaborate with cross-functional teams to improve customer service and address systemic issues. We Need: 2+ years in customer service or technical support Strong technical skills, excellent communication, and a customer-first mindset. Experience with CRM and ticketing platforms. This is an organisation more »
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Service Support Coordinator

Rotherham, England, United Kingdom
Hybrid / WFH Options
Martek Marine Ltd
Service Support Coordinator Full-Time, Permanent Rotherham, Hybrid About the Company Martek Marine focuses on disrupting, innovating and revolutionising ship safety, performance and crew welfare. It has supplied over 30,000 shipsets worldwide since 1999. We are internationally renowned for our exceptional customer experience and we continue to … fast-paced environment? Do you want to be part of a great team and culture? We have a brand new exciting opportunity for a Service Support Coordinator to join the Martek Marine team on a full-time, permanent basis. You will be responsible for the coordination & execution of all … field and remote service works globally, working collaboratively across the Aftersales department to deliver high levels of customer service and supporting with all aspects of sales administration. You will have a very important role to coordinate engineers' worldwide travel to board vessels so they can complete annual more »
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German Speaking Customer Support Advisor

Feltham, London, United Kingdom
Hybrid / WFH Options
French Selection UK
FRENCH SELECTION (FS) German Speaking Customer Support Advisor Location: Feltham Hybrid working with an early Friday finish Salary: up to £29,500 depending on experience plus great benefits Ref: 4191TG1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference … distance from London. A company who develop, manufacture and sell IT products on a global scale and who pride themselves on not only being customer focused but who value their employees. Main duties: To assist and support customers with technical questions and problems while providing outstanding customer service … from customers within a dedicated time frame - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The candidate: - Fluent in German (written & spoken) essential more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Portuguese Speaking Customer Service Advisor

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
People Solutions
PORTUGUESE SPEAKING CUSTOMER SERVICE ADVISOR MONDAY - FRIDAY : £13.00 PER HOUR People Solutions are looking for a Portuguese speaking Customer Service Advisor for our Client based in Birmingham. The requirement to speak to Portuguese is necessary for this role as you will be speaking to Brazilian Nationals more »
Employment Type: Temporary, Work From Home
Salary: £13 per hour
Posted:

Customer Service Team Supervisor

Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Randstad Technologies Recruitment
Exciting Career Opportunity: Customer Service Supervisor position in Newcastle upon Tyne!" Are you a Customer Service Supervisor who is a team player with a genuine interest in helping others and a keen eye for detail and high levels of accuracy, solid administration, and IT skills with more »
Employment Type: Contract
Rate: £17 - £20/hour
Posted:

Customer Solutions Specialist

Manchester, North West, United Kingdom
RAC Motoring Services
About The Role RAC have exciting opportunities for Customer Solution Specialists to join our team in Manchester (The Vic - Salford) on a permanent basis working within our friendly and welcoming CSC Contractor Team! Salary is £20,933.39 Monday-Sunday, between 06:00-23:30 (Full Time 35 hours) What … our flexible benefits offering. Family leave support including paid time off, flexibility and resources to help balance work and family commitments. Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household. Car salary sacrifice … scheme - after 12 months of employment, where you'll enjoy significant tax savings, including electric vehicle options. FREE RAC Ultimate Complete Breakdown Service from Day One. Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and much, much more »
Employment Type: Permanent
Salary: £20,000
Posted:

Customer Service Engineer

Warrington, England, United Kingdom
Hybrid / WFH Options
Artemis Chase - Space Talent
Join Europe's IT Leader as a Customer Service Engineer! Company: Artemis Chase, the IT recruitment specialists, proudly present this opportunity on behalf of Europe's largest privately-owned IT company. Location: Warrington, onsite Contract Type: Permanent, full-time Salary Package: Competitive base salary, company vehicle, extensive benefits … core hours tailored to role requirements Career development and lifelong learning opportunities Join Europe's largest privately-owned IT company Role Purpose: As a Customer Service Engineer, you'll configure applications and hardware on IT devices (desktops, laptops, servers, mobile phones, etc.) at a customer site. This … is a fantastic opportunity to be part of a supportive team with clear career growth pathways. Key Responsibilities: Efficiently manage and resolve customer calls, keeping customers informed and escalating when necessary. Assist 3rd party IT companies both on and off-site as needed. Configure applications and hardware on new more »
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Junior Help Desk Analyst

South West London, London, United Kingdom
Marshall Resource Partners Ltd
learn as much as possible about the way the company works/their processes/technical environment. You will have excellent communication skills, exemplary customer service. Personality is key, someone that is outgoing, has the personal touch, friendly, someone thats going to make the users remember them. They are … looking for someone that has 1-2 years within a corporate environment where customer service has been key it doesnt have to be within a technical capacity as they will teach you everything you need to know, its all about the right person fit do you think this … role to give you an idea of what you would be doing on a daily basis ?? ROLE SUMMARY This positions primary role is to service the IT support needs of our user base in a demanding results-oriented environment. This role is expected to deal with the majority of more »
Employment Type: Contract
Rate: £25,000
Posted:

AV Electronics Field Service Engineer

Maidenhead, Berkshire, South East, United Kingdom
TRS Consulting
AV Electronics Field Service Engineer Basic Salary £36,000 to £38,000 On Target Earnings £43,000 Company Car £5,000 Bonus Lunch Allowance Overtime Healthcare Pension - Employer 10%/Employee 3% Full Product Training The Role - AV Electronics Field Service Engineer Following expansion, they seek to recruit … a technically motivated and customer focused Field Service Engineer, responsible for: The service and breakdown repair on a wide range of sophisticated medical systems, utilised within theatres, NHS departments and private healthcare environments Visiting customer sites and providing customers with valuable solutions for troubleshooting Liaising with … a whole host of external customer contacts, including clinicians from within the NHS and a range of private independent healthcare organisations and laboratories Your Background - AV Electronics Field Service Engineer To be considered for this exciting role you must be able to demonstrate: Strong background working in a more »
Employment Type: Permanent
Salary: £35,000
Posted:

German Speaking Customer Service Advisor

Dewsbury, West Yorkshire, Yorkshire, United Kingdom
French Selection UK
FRENCH SELECTION (FS) German Speaking Customer Service Advisor Location: Dewsbury Salary: up to £26,000 per annum Ref: 4199CG To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4199CG The company: A prestigious multi-award-winning manufacturing company … prides themselves in using sustainable technology in producing their products. Main duties: To be the main point of contact for customers and deliver excellent customer service. The role: - To be the first point of contact and go-to person for both customers and internal departments - To assist customers via … phone and email - To keep track of orders regularly ensuring customer requirements are met - To maintain an accurate and up-to-date external communication by constantly liaising with internal departments - To assist various teams whenever relevant ensuring an overall customer satisfaction - To build product knowledge and maximise efficiency more »
Employment Type: Permanent
Salary: £26,000
Posted:

2nd Line IT Support Engineer Bristol Up to £35,000

Bristol Area, South West, United Kingdom
Oscar Associates (UK) Limited
are currently working with an industry leading MSP near Bristol who are looking for the newest member of their award winning and ever growing service desk. Our client specialises in providing excellent customer service and provides efficient and highly knowledgeable IT support to its customers. Due to … support 1st line staff, helping to upskill and improve their technical knowledge and ability. Solve technical issues escalated by the 1st line, providing excellent customer service and working quickly and efficiently. If necessary you would escalate more complex issues to the 3rd line team. Maintain and support Microsoft … Project work, working hand in hand with the projects team What we are looking for: We are searching for someone with exemplary communication and customer service skills, who is comfortable in fast paced high pressure environments. You will also be willing to upskill and develop your own skills more »
Employment Type: Permanent
Salary: £28,000
Posted:

Internal Sales Co-ordinator/Customer Service

Lincolnshire, East Midlands, United Kingdom
Ongo Recruitment Ltd
Internal Sales Co-Ordinator/Customer Service Grimsby Permanent £k (DOE) With monthly bonus earnings of up to £250 per month Immediate Start Aim/Purpose of Job: Maintain existing accounts via the telephone with the aim of building positive relationships and provide all aspects of customer service. Main Duties & Tasks: Liaise with existing customers to maintain their business over the telephone Process sales orders, raise customer complaints and undertake administration tasks within the department Ensure that all sales opportunities are communicated to the business development team. Liaise with the product control department and transport … Development Team identify and justify shortfalls in spend with budgeted accounts. Form strong lines of communication with the Repro Dept. to ensure that optimum customer service is retained during the artwork approval process. Must be fully accountable for all stock products held for individual customers and that ranges more »
Employment Type: Permanent
Salary: £26,000
Posted:

Ford Vehicle Parts Advisor Apprentice - Rochdale

Manchester Road, Rochdale, England
THE OLDHAM MOTOR COMPANY LIMITED
to be fully trained in sourcing and supplying parts for light vehicles. Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service. Role Safe storage of parts Handling, storing, receiving stock, payments, procedures, identifying, sourcing and ordering parts Monitoring and solving customer problems/… enquiries and processing customer’s orders The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and a parts identification programme – ECAT A Parts Advisor Apprentice will support the dealership, improve sales and provide … excellent customer service Training Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course. An Apprentice’s training more »
Employment Type: Intermediate Apprenticeship
Salary: £13,312.00
Posted:
Customer Service
England
10th Percentile
£22,500
25th Percentile
£25,000
Median
£32,000
75th Percentile
£47,500
90th Percentile
£62,500