1 to 25 of 3,918 Customer Service Jobs in the UK

Job Title: Customer Service Admin Location: Billingshurst RH14 9SJ, on-site Salary: £27,000.00 p/annum Hours: Monday to Friday 8am to 5pm with 1 hour lunch Job Type: Permanent, Full Time Clarion Communication Systems is a rapidly growing Technology company based in West Sussex, owned by … such as processing sales orders and preparing invoices Arranging couriers, sending tracking numbers, dealing with courier mix-ups, sending invoices After sales ad hoc customer calls After sales service - responding to customer non-technical enquiries and complaints Maintaining supplies of stationery and equipment Ad hoc data entry … Handling customer service on ecommerce platforms (messages, calls, invoices, returns) Skills/Experience required: Excellent administration, organisation and time management skills Excellent communication and interpersonal skills within a team Strong IT skills and knowledge of Microsoft Office (Excel, Outlook) Proactive and confident in communicating with customers, suppliers, and More ❯

HeliosX. Where we're going: Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription … Come be a part of making our dream of easier and faster healthcare a reality! The Opportunity We are seeking a strategic and visionary Customer Service Director to lead HeliosX's global customer service function. This new leadership role is an opportunity to join an innovative … loss, dermatology and men's health solutions in a digital health setting going through a stage of hyper-growth. This role will own the Customer Service strategy to deliver industry-leading support to a customer base with diverse needs - from routine queries to complex clinical support. You More ❯

Are you ready to take the next step in your career? If you thrive in a fast-paced, customer-focused role and want a clear path to leadership, this opportunity is for you! We're looking for a Customer Service Executive to join a growing team where … hard work is recognised, development is a priority, and training is fully provided. This role is perfect for someone with a footing in client service experience—whether in hospitality, front desk, retail, or any customer-facing role—who is hungry for career progression. Join a supportive, energetic team … people and want a role where you can truly make an impact, we'd love to hear from you! The Role at a Glance: Customer Service Executive Onsite Dorking Head Office Based £24,000 Plus Benefits Including Company Trips, Vouchers, Team Building Days and More… Full Time - Permanent More ❯

Manage service department team members, including customer service interactions, reports, and repairs. Provides the highest level of customer service whilst developing lasting customer relationships. The Service Delivery Manager is responsible for managing the IT Service Desk team which provides front line Incident … and Request Management across all IT services. They are responsible for ensuring that all incidents and service requests are handled effectively across all channels within agreed Service Levels to deliver customer satisfaction. The Service Delivery Manager is responsible for developing and implementing the strategy, standards, and … procedures within the Service Desk. The post holder is responsible for the Service Desk tool and Knowledge Base. They are responsible for analysing usage of applications, incidents, and requests to identify problems and proactively reduce call volumes. Is expected to work effectively within a team, working most closely More ❯

Manage service department team members, including customer service interactions, reports, and repairs. Provides the highest level of customer service whilst developing lasting customer relationships. The Service Delivery Manager is responsible for managing the IT Service Desk team which provides front line Incident … and Request Management across all IT services. They are responsible for ensuring that all incidents and service requests are handled effectively across all channels within agreed Service Levels to deliver customer satisfaction. The Service Delivery Manager is responsible for developing and implementing the strategy, standards, and … procedures within the Service Desk. The post holder is responsible for the Service Desk tool and Knowledge Base. They are responsible for analysing usage of applications, incidents, and requests to identify problems and proactively reduce call volumes. Is expected to work effectively within a team, working most closely More ❯

a $9 billion leader that can provide you with stability and exciting challenges, wed love to hear from you. The Role at a Glance: Customer Service/Sales Support Exec Caerphilly Office Based 3 Days Per Week/Hybrid Working Competitive Market Salary Plus Excellent Company Benefits Including … chemicals & ingredients used in everyday products Culture: Work with real purpose. Grow how you want to. Be who you are Your skills/background: Customer Service, Client Relations, Internal and External Communication, IT Literate, Microsoft Office, CRM Software. As a Customer Service/Sales Support Exec … you will be the first point of contact for our customers and a vital part of our fantastic Customer Service team. As the face of our business, you play a key role in building loyalty and trust. What your day might look like: + Working closely with your More ❯

Vice President of Customer Operations (Viator) United Kingdom, Portugal Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the … Viator. One app, 300,000+ travel experiences you'll remember. We're looking to bring on a highly collaborative and forward-thinking VP of Customer Operations. This isn't a call center management role - we're looking for someone who, yes, can run a complex, multi-lingual customer service operation at scale - but who's thinking ahead, planning for three, five, and ten years down the road, and will play a critical role in delivering a 10/10 experience to every customer, every time. They'll be central to driving our ongoing success (we More ❯

Vice President of Customer Operations (Viator) United Kingdom, Portugal Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the … Viator. One app, 300,000+ travel experiences you'll remember. We're looking to bring on a highly collaborative and forward-thinking VP of Customer Operations. This isn't a call center management role - we're looking for someone who, yes, can run a complex, multi-lingual customer service operation at scale - but who's thinking ahead, planning for three, five, and ten years down the road, and will play a critical role in delivering a 10/10 experience to every customer, every time. They'll be central to driving our ongoing success (we More ❯

Graduate Customer Service Advisor Rotherham - Hybrid £23,809.50 + Hybrid + Training + Monday-Friday Are you a recent Graduate or have some Customer Service experience looking to join an industry leading company that operates in over 130 countries, where you will receive specialist training on … range of products covers every aspect of the procurement process from start to finish? On offer is an exciting opportunity for a Graduate or Customer Service Advisorto join a global software company currently providing procurement solutions to over 800 clients, and 3 million users around the world as … they look to add to their team. In this role, the successful Customer Service Advisor will respond to inbound enquiries by telephone and email on the First Line Support help desk following through to ticket resolution and liaising with the relevant departments to allow for ticket resolution. The More ❯

our customers, your main objective is to ensure their success by understanding their business goals, addressing their challenges, and providing exceptional support throughout the customer journey. You will be responsible for implementing customer success strategies, monitoring key metrics, and proactively identifying opportunities for growth and engagement. In this … a trusted advisor, and ensuring a seamless transition and experience. The ultimate goal is to build strong, long-term partnerships that lead to high customer and donor retention, satisfaction, and growth. What we expect from you as a Head of Customer Success: Customer Success Strategy: Develop and … implement customer success strategies to ensure client satisfaction and retention. Tailor approaches to individual client needs and industry trends to enhance client relationships. Customer Onboarding: Review, improve and oversee the implementation of customer onboarding processes. Ensure a smooth transition and quick realization of value from the product More ❯

our customers, your main objective is to ensure their success by understanding their business goals, addressing their challenges, and providing exceptional support throughout the customer journey. You will be responsible for implementing customer success strategies, monitoring key metrics, and proactively identifying opportunities for growth and engagement. In this … a trusted advisor, and ensuring a seamless transition and experience. The ultimate goal is to build strong, long-term partnerships that lead to high customer and donor retention, satisfaction, and growth. Requirements What we expect from you as a Head of Customer Success: Customer Success Strategy: Develop … and implement customer success strategies to ensure client satisfaction and retention. Tailor approaches to individual client needs and industry trends to enhance client relationships. Customer Onboarding: Review, improve and oversee the implementation of customer onboarding processes. Ensure a smooth transition and quick realization of value from the More ❯

Liverpool, London, Manchester, Milton Keynes, Newcastle upon Tyne, Norwich, Nottingham, Plymouth, Reading, South Coast - Southampton, Watford Capability: Consulting Experience Level: Manager Type: Full Time Service Line: Customer, Ops & Infr Contract type: Permanent Summary of Role Purpose: This role sits within our Connected Front Office capability, which brings together … expertise in Sales, Marketing, Service and Experience Design to transform the way businesses interact and engage with their customers. We help our clients connect with their customers on multiple levels and channels by embedding awareness of and benefit to the customer in every aspect of the business. In … team. You will be responsible for leading and delivering complex operating model and digital transformation projects for our clients, with a strong focus on customer experience, customer service and business outcomes. You will be a key leader in shaping and driving our Front Office transformation practice, leading More ❯

our customers, your main objective is to ensure their success by understanding their business goals, addressing their challenges, and providing exceptional support throughout the customer journey. You will be responsible for implementing customer success strategies, monitoring key metrics, and proactively identifying opportunities for growth and engagement. In this … a trusted advisor, and ensuring a seamless transition and experience. The ultimate goal is to build strong, long-term partnerships that lead to high customer and donor retention, satisfaction, and growth. What we expect from you as a Customer Success Manager: Customer Success Strategy: Develop and implement … customer success strategies to ensure client satisfaction and retention. Tailor approaches to individual client needs and industry trends to enhance client relationships. Customer Onboarding: Review, improve and oversee the implementation of customer onboarding processes. Ensure a smooth transition and quick realization of value from the product or More ❯

Are you looking to start an Apprenticeship in Customer Service? Total IT Technology Solutions, in Bedford, are looking for an apprentice to join their team. Role Total IT is an award-winning technology services company based in Bedford. Total IT has been going since 2006 with an established … of the top 501 MSPs in the world. Committed to delivering high touch IT support, our aim is to provide the highest levels of service coupled with a great working environment. Join as a Customer Service apprentice where you will combine day-to-day sales administration and … customer service responsibilities. You will assist the customer service team with tasks including: Obtaining quotes Researching products Completing orders Researching leads for the sales team Scheduling appointments Training Level 2 Customer Service Practitioner. Upon successful completion of the apprenticeship, there may be an opportunity More ❯

the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About The Role MarketResearch.com is seeking a Customer Service Specialist to deliver exceptional customer service and boost transactional sales in alignment with corporate objectives. The successful candidate will play … a pivotal role in our company's growth and future achievements. A Customer Service Specialist should possess a blend of strategic thinking and analytical skills to identify and qualify potential sales opportunities effectively. You must excel in customer service, ensuring every interaction is top-notch, and … with various departments such as Publisher Relations, Marketing, and Accounting to ensure smooth subscription sales hand-offs. What You’ll Do: Provide real-time customer service via live-chat, phone and email. Respond to customer inquiries in a timely and professional manner, make appropriate product recommendations, and More ❯

The Role We are seeking a dedicated and customer-centric individual to join our team as a Customer Success Manager. The Customer Success Manager will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction and success with our Secure Defence Collaboration services. … This role requires strong communication skills, a deep understanding of customer service principles within the defence and national security sectors and the ability to drive continuous improvement in service delivery. Role Responsibilities Key responsibilities include, but are not limited to: Customer Relationship Management Serve as the … primary point of contact for assigned customers, building trusted advisor relationships and acting as an advocate for their needs within the organisation throughout the Service Lifecyle. Conduct regular check-ins with customers to understand their goals, challenges, and priorities. Proactively identify opportunities to add value and drive customer More ❯

We are looking for a Director level person to join Capgemini as our Service Growth Lead to lead the continued growth of our Service business, delivering exceptional customer-centric digital experiences and lead the growth of our design, development, and delivery of some of the largest, most … innovative, digital transformation projects in the UK. Be a part of a dynamic team that shapes the future of digital experiences. The Service Growth Lead will be responsible for leading and executing strategic initiatives to enhance and expand our customer service capabilities. This role requires a leader … with a strong background in Customer Experience (CX) transformation, digital strategy, and operational excellence. The ideal candidate will have a proven track record of driving growth, improving customer satisfaction, and delivering measurable business outcomes. Sitting within our Digital Customer Experience (DCX) business in the UK, this is More ❯

Customer Service Agent, Gateshead area £25,000 per annum, hybrid working Talent84 is pleased to support our long-term client, a leading software solutions provider, in their search for a Customer Service Agent. As a Customer Service Agent, you'll be part of a … supportive team, assisting customers with product and service inquiries via the helpdesk. Your main focus will be delivering excellent customer service by responding to queries and resolving issues efficiently and professionally. Youll work within helpdesk hours (Monday to Friday, 8am6pm, on a rotating 8-4 or … . Our client fosters a positive work environment and offers a hybrid working model (2 days in the office). Key Responsibilities Respond to customer enquiries promptly and professionally. Log and track issues, ensuring they are directed to the correct team for resolution. Keep customers updated on the status More ❯

Purpose: The clue’s in the name, this role is all about service. As a Customer Service Advisor you will be the first point of call for many of our customers, whether in store or through one of our online customer service channels. Impeccable communication skills … are essential, along with having the ability to effectively deal with customer queries in a cool, calm and collected manner. If ‘dedicated’, ‘diligent’ and ‘decisive’ describe you down to a T, then Customer Services may just be the perfect place for you. ROLE + RESPONSIBILITIES: Customer Focus … Replies to customer queries articulately, professionally and in a timely manner both in person and online. Aims to provide an outcome with first-time response or face to face solution. Provides consistent, accurate and helpful information to customers. Ensures customer follow-up is completed within department SLAs and More ❯

recruitment process. Please click here to learn more and safeguard yourself from potential frauds. Fluency in Mandarin and English is required As a Technical Customer Service Specialist, you'll help field customer e-mail, chat and phone contacts, interface with AWS Developer Support Reps, and represent AWS … as you interact directly with our Developer community to resolve support issues. You will work with exceptionally driven, customer-obsessed customer service associates and leadership. You will act as a Cloud Computing evangelist in the leading edge of this growing industry. Key job responsibilities: Handling Account and … Billing related issue via three channels: Call, Chat, Email. Providing prompt, efficient, detailed, customer-oriented service to AWS customers. Acting as single point of contact for customer to communicate with internal service teams and to ensure AWS as a whole delivers a consistent and high-quality More ❯

Head of Customer Service York | On-site Monday - Friday Our client is a growing and established engineering business looking for a Head of Customer Service to oversee all aspects of customer service operations. Key Responsibilities Business Growth & Strategy: Drive significant growth over the next … five years through optimised operations, strategic partnerships, and enhanced customer and supplier relationships. Operational Excellence: Ensure high-quality, on-time delivery of products and services while continuously improving efficiency and performance. Leadership & Culture: Foster a high-performing, accountable team with strong leadership, collaboration, and employee retention. Safety & Risk Management … safety-first culture, proactively identifying and resolving risks. Financial & Performance Oversight: Manage budgets, control costs, and analyse financial data to drive profitability and efficiency. Customer Service Leadership: Oversee daily operations, resolve escalations, implement process improvements, and enhance customer satisfaction. Cross-Functional Collaboration: Engage in senior leadership initiatives More ❯

An excellent opportunity has arisen to work for our established client in Monmouth as a Customer Service Advisor. The purpose of the Customer Service Advisor is to guide customers through their onboarding journey. Benefits: * Perk box * 29 days hols + bank holidays + winter shut down … length of service increase to hols * £500 support for upskilling * 3 days per year to 'give back' (charity work) * Pension As the Customer Service Advisor, you will be responsible for: * Maintaining customer records in Salesforce. * Answering queries relating to the technical use of the software. * Working … closely with the compliance teams to ensure customers have everything they need. * Solve customer queries. The successful Customer Service Advisor, will have the following related skills/experience: * Strong verbal and written communication skills. * Excellent IT skills. * Previous customer service experience. For more information, please More ❯

Role Details Job Title Service Desk Team Leader Division Operations - Customer Service Job Location Harrogate Role Our service and support teams provide an effective yet complex blend of both customer and technical support for a range of managed IT service products including Data Management … Network (Internet Access, VPN, HSCN), Hosted IP Telephony, Unified Comms, Data Centre Hosting, Virtualisation Services amongst others. Delivering a customer experience that successfully sets Redcentric apart from our competitors and drives brand loyalty is our collective goal and to make this happen we need to create an environment that … inspires colleagues to deliver their very best. Alongside the Customer Services Manager it is your responsibility to make this happen, which is what makes this such a rewarding role. It is all about getting the right people, about making sure they enjoy their work and about providing them with More ❯

Customer Service Technician Full training and development will be provided! Would suit someone who enjoys problem solving with a good eye for detail. Due to the nature of product, someone with an interest in technology would be ideal. Excellent bonus scheme available alongside a range of benefits, including … healthcare, 25 days holiday + banks, and an on site Gym. As Customer Service Technician, the primary function of this position is to support customers with product returns and assessing faults. The product is electronic and has a software element, so we need someone who enjoys more technical … products in general. The role would suit an inquisitive mindset and a positive mindset to help customer related issues. Salary: £12.21 per hour + bonus (c£3,200) + 25 days holiday + pension scheme + free gym + other benefits This Customer Service Technician job will More ❯

iRecruit4 are hiring for a busy Customer Service department in Swindon for a Customer Service Advisor specialising in our clients National Accounts. Benefits of the role: Permanent position. Monday to Friday After probation hybrid working is available 2 days per week. Discount package. Onsite gym. Profit … related bonus pay. Duties of the Customer Service Advisor: Working in a busy customer service team, engaging with customers on the phone, via email and webchat. Working with Third party customers and developing relationships with key clients for the business. Managing key account orders in a … with other departments to ensure timely order fulfilment and understand stock levels. Liaising with the Warehouse if there are any dispatch issues. Responding to customer enquires promptly. Proving key accounts accurate and valid information at all times. Undertaking weekly service calls where you will be asked to produce More ❯