1 to 25 of 94 Service Desk Engineer Jobs in England

2nd Line Service Desk Engineer - Perm - Keighley Salary : £37,000 - £43,000 Location: Keighley Job type: Fully on site Our client is urgently looking for a Service Desk Engineer to join their team in Keighley on a full time basis. The ideal candidate will … have excellent communication skills, strong technical skills and customer management skills. We want customers to feel that their level of service delivery is excellent, not just that their SLAs are being met. 2nd Line Service Desk Engineer Responsibilities: The purpose of the Service Desk Engineer is to provide outstanding IT support and incident resolution for our clients, ensuring prompt and effective handling of technical issues, maintaining critical system uptime, and delivering a seamless service desk experience. Customer satisfaction is key by creating strong client relationships, adhering to SLAs, and contributing more »

Technology Service Desk Engineer Epsom/Hybrid | Technology | Permanent | Part Time Competitive salary available, depending on experience 22.5 hours per week Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community … relentlessly getting to the bottom of how things work and solving problems at the core? Join Nuffield Health, where your expertise as a Technology Service Desk Engineer will play a vital role in transforming how technology services are delivered to our patients, members, and customers. We provide … you with the support and opportunities to build a rewarding career while making a positive impact on people's lives. As a Technology Service Desk Engineer reporting to the Service Desk Manager, you will be part of a dynamic team responsible for providing exceptional support more »

Service Desk Engineer 24/7 When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Sheffield (Hybrid … you. The role and what youll be getting up to on a day-to-day basis: Littlefish are recruiting for a 24/7 Service Desk Engineer to join the Service Desk Team. This role is home based position on a 4 on 4 off … out your first 6-week training in the office. ? What youll be getting up to on a day-to-day basis: Reporting into the Service Desk Team Leader, as a 24/7 Service Desk Engineer, you will provide effective technical support to Littlefishs contract more »

with your recruiter to learn more. Base pay range Direct message the job poster from Client Server Senior Recruitment Consultant at Client Server Lead Service Desk Engineer (SC Clearance) London/WFH to £65k Would you like to take ownership and build a Service Desk from scratch? You could be progressing your career in a senior, hands-on Lead Service Desk Engineer position at a scale-up technology company with a successful workforce management solution used within the government, defence and other public sector clients. As the Lead Service Desk Engineer you will establish the Service Desk function for the business ensuring smooth and efficient handling of IT support requests, customer queries, product enquiries, bug reports and feature improvements. You'll be responsible for the ticketing system, currently they use Jira but you can choose and more »

Job Description Lead Service Desk Engineer (SC Clearance) London/WFH to £65k Would you like to take ownership and build a Service Desk from scratch? You could be progressing your career in a senior, hands-on Lead Service Desk Engineer position … a scale-up technology company with a successful workforce management solution used within the government, defence, and other public sector clients. As the Lead Service Desk Engineer, you will establish the Service Desk function for the business ensuring smooth and efficient handling of IT support … fit and will be responsible for customer communications and for creating and executing your own support runbooks. You will have sole responsibility for the Service Desk but will be supported by DevOps and Software Engineers to ensure customer satisfaction. Location/WFH: You can work from home most more »

relentlessly getting to the bottom of how things work and solving problems at the core? Join Nuffield Health, where your expertise as a Technology Service Desk Engineer will play a vital role in transforming how technology services are delivered to our patients, members, and customers. We provide … you with the support and opportunities to build a rewarding career while making a positive impact on people's lives. As a Technology Service Desk Engineer reporting to the Service Desk Manager, you will be part of a dynamic team responsible for providing exceptional support … services to our organisation. This role isn't a standard Service Desk role just logging tickets, but about using your technical ability to push to automate and streamline the support we deliver to the charity. This is an exciting opportunity to contribute to the revolution of technology support more »

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Salary up to £25,000 with additional … hear from you. The role and what youll be getting up to on a day to day basis We are currently recruiting for a Service Desk Engineer to join our ever-growing Service Desk team on our exciting journey! Reporting to the Service Desk Team Leader, you will handle and resolve desktop, laptop, printer, application issues and basic network and server troubleshooting with administration. As a service Desk Engineer you will be required to communicate effectively with the client and manage technical queries in line with Littlefish standards and customer more »

Service Desk Engineer (Dutch Language) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order for your application to be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (Dutch Language Required) Work location: Remote Salary: Up to £28,500 Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism and … The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in Dutch to provide top-tier technical support to our more »

Service Desk Engineer (Dutch Language) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (Dutch Required) Work location: Nottingham (Hybrid) Salary: Up to £28,500 Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism and … The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in Dutch to provide top-tier technical support to our more »

Service Desk Engineer Location: Leeds, UK - 2 day travel to office SC Candidates As a Service Desk Engineer, you will be responsible for onsite service and support needs for our customers. You will be part of the Technical Service Desk and … issues, which will be raised via the Contact Centre, or directly by Relying Parties (RPs - Other Government Departments & Supporting 3rd Parties). The L1 Service Desk will additionally provide capability to investigate, diagnose and resolve alerts and incidents, appropriately escalating activities for onward support from the wider support … point of contact for customers and users who need IT support and solutions, you will have the skills and competencies to deliver high-quality service, resolve issues efficiently, and align with the business goals and strategies. Responsibilities Updating relevant support call documentation within the Service Desk management more »

industry by constantly evolving how we work and making the way millions of people pay easier, every day. We’re looking for a Global Service Desk Engineer to join our ever-evolving Digital Workspace Team to help us unleash the potential of every business. About the team … and Security teams keep us moving each day, no matter where we are in the world. We are seeking a highly skilled and experienced Service Desk Engineer to be part of our dynamic team. The successful candidate will be a part of our global service desk operations team ensuring exceptional support and service delivery to our WorldPayer’s. This role requires extensive experience with Face-To-Face customer interactions and Ticket Management within ServiceNow. What you’ll own Service Delivery: Ensuring timely and effective resolution of incidents and service requests. Customer engagement more »

Security support, solutions and services to local SMEs, nationwide. And this is where you come in. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge and delivering great results for our clients. The Role As a … 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. Working as part of a team of seven, you’ll swiftly handle incoming calls to the Service Desk … systems via the monitoring software Escalate matters in a timely manner if it becomes necessary About You To join us as a 2nd Line Service Desk Engineer, you will need: Previous experience in an IT helpdesk support role Knowledge and experience of various IT systems Experience in more »

Senior Service Desk Engineer The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services, and platforms. … You will work with the Lifecycle Coordinator(s) and Service Desk Manager to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and work to resolve issues on first contact, where … verbal communication is professional and meets our standards. Ensure appropriate adherence to performance targets including KPIs and SLAs. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation. Work with Team Managers, Team more »

Overview of the role We are recruiting for a 2nd Line Dedicated Engineer to join our Service Desk team! This is an additional role due to a successful start to the New Year adding some exciting names to our customer portfolio! A unique dedicated role as you … knowledge, in turn growing your confidence and skillset. All the training will be given for this role and with a strong network of 22 Service Desk Engineers supporting you this is a great opportunity if youre looking at taking the next step in your career! Benefits of working … house teams tailor our services to suit every clients unique requirements and drive business growth.? Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of more »

Overview of the role We are recruiting for a 2nd Line Dedicated Engineer to join our Service Desk team! This is an additional role due to a successful start to the New Year adding some exciting names to our customer portfolio! A unique dedicated role as you … knowledge, in turn growing your confidence and skillset. All the training will be given for this role and with a strong network of 22 Service Desk Engineers supporting you this is a great opportunity if youre looking at taking the next step in your career! Benefits of working … house teams tailor our services to suit every clients unique requirements and drive business growth.? Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of more »

Role: Service Desk Engineer Location: Cheshire Salary: £25,000- £28,000 Working Pattern: On-Site until fully trained then to a hybrid basis A role has become available for a Service Desk Engineer to join a prominent Financial Service Provider. In this position … smooth and efficient IT operations, enabling the business to continue providing essential services to its clients. Key Responsibilities Log and monitor incoming/outgoing service requests using a bespoke application Serve as the primary point of contact for end-users regarding IT service requests and issues Provide 1st … and 2nd line technical support, troubleshooting, and issue resolution Work with Business Support and IT App Support to ensure timely resolution of service requests Escalate issues to third-party providers related to network, applications, and services Assist users with system understanding and support business continuity/disaster recovery tests more »

Service Desk Engineer (Contract) - Leicester My client is a leading MSP based in Leicester, who are looking to expand their Service Desk team. They're looking for a Service Desk Engineer with experience in 1st and 2nd Line support. This will be … for a start on the 20th of January. The interviews will be held via MS Teams. If you're a 1st/2nd Line Engineer with experience working on a Service Desk, please click APPLY! In Technology Group Ltd is acting as an Employment Business in relation more »

Job Description: 3rd line service desk engineer (MSP) Location: Borehamwood Hours: Mon Fri - 8-5pm Duration: Permanent Salary: 40-48k DOE Role Description: This is a full-time on-site role located in Borehamwood for a 3rd Line Service Desk Engineer (MSP … . As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly … supportive team as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure, cloud, hardware, software, and networking systems for clients. Qualifications · A bachelor’s degree in computer science, Information Technology, or equivalent work experience · Knowledge of Windows Server Platforms, Virtualisation technologies, Backup more »

Job TitleService Desk Engineer SalaryUp to £35,000 Location Whiteley, Fareham SilverLining (A Focus Group Company) is a professional IT service provider based in Hampshire. Since 2007 we have been providing the very best in business IT, telecommunications, connectivity and security solutions across the UK and Europe. … for our customers. We provide everything from telephone systems to outsourced IT support and infrastructure. As a member of the Technical Operations team, the Service Desk Engineer will provide onsite and remote support to our clients who have critical response time requirements for their business technology systems. … periodic system review s Provide technical expertise and advice where required within the busines s Act as a point of technical escalation to junior Service Desk Engineer s Maintain documentation in-line with company processe s Communicate with customers as part of projects and service desk more »

Service Desk Engineer Location: Leeds/Halifax branches Salary: £25,000 - £30,000 + Benefits Job Type: Full-Time Hybrid working - 2 days in office after induction Are you a tech-savvy problem solver with a passion for IT support? Our client, a Managed Service Provider … is looking for a Service Desk Engineer to join their growing team! If you have experience with Microsoft products and packages amongst others and thrive in a fast-paced support environment, we want to hear from you. What You’ll Be Doing: Providing 1st, 2nd & 3rd line … software, and network issues . Managing Microsoft 365, Active Directory, and Windows environments . Logging, prioritizing, and escalating tickets as needed. Ensuring excellent customer service and technical support. What We’re Looking For: Experience with Microsoft products and packages (Office 365, Windows OS, Active Directory). Strong troubleshooting and more »

Are you an experienced Senior Service Desk Engineer looking to take the next step in your career with a dynamic and growing Managed Service Provider (MSP)? Do you have strong experience with Azure, the full Microsoft 365 suite, and troubleshooting complex IT issues? If so, we … want to hear from you. The Role: As a Senior Service Desk Engineer, you'll be the go-to expert for escalations from the 1st Line team, providing top-tier technical support to clients while also getting involved in small-scale projects. You'll work in a … such as migrations and system upgrades. Using ConnectWise (or similar PSA tools) to manage tickets and client interactions. Delivering a high level of customer service to a diverse client base. What We're Looking For: MSP experience – you thrive in a multi-client, fast-moving environment. Strong expertise in more »

Service Desk Engineer, Newcastle-upon-Tyne, Tyne and Wear Client: Parkdean Resorts Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom Job Category: Other EU Work Permit Required: Yes Job Views: 4 Posted: 06.03.2025 Expiry Date: 20.04.2025 Job Description: Job Description Parkdean Resorts are seeking a career … minded, professional and confident IT analyst to support our busy Service Desk supporting our desktop estate and associated services. The role reports directly to the Service Desk Manager and will be the first point of contact for our employees’ incidents and problems. So, why Parkdean Resorts … management of the Joiners, Movers, Leavers processes and configuring/building of devices. Support with the build of PCs, tablets, and mobiles. Support with desk/office setup as needed. Ensure that knowledge is shared across 1st and 2nd line. Some of the skills and experience we are looking more »

Our client is a market leading manufacturer within their respective field looking to appoint a Service Desk Engineer to work in a fast paced environment. You will be responsible for 1st and 2nd line IT support for circa 500 internal users providing both software and hardware support. … Our client offer a comprehensive training program and are known for their staff retention. Service Desk Engineer/IT Support/2nd Line Support/Manufacturing Key Responsibilities • Support Windows environments • Perform root cause analysis to prevent recurring technical issues. • Manage and update IT documentation, asset tracking … across the business. • Troubleshoot and resolve PCs, servers, printers, scanners, mobile devices, and network problems. • Maintain and support manufacturing-specific IT systems and applications. Service Desk Engineer/IT Support/2nd Line Support/Manufacturing Experience • Familiarity with manufacturing or industrial IT systems is highly desirable. more »

IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets is required for a multi-award winning Managed Service Provider based in the City of … candidate, you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum (depending on experience) + Benefits (see below) LOCATION: Hybrid working/3 Days per Week working … Please ensure you leave yourself enough time to complete the test. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or more »

Service Desk Analyst/IT Helpdesk Technical Support Engineer who has excellent remote troubleshooting skills with the ability to diagnose software and hardware faults, whilst supporting customers and Field Engineers remotely is required for a busy Help Desk with well-established and leading digital print solution … Experience) +Benefits LOCATION: Hertford, Hertfordshire – 100% Office Based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Analyst/IT Helpdesk Technical Support Engineer (known within the business as a Remote Customer Support Engineer) who has excellent … remote troubleshooting skills with the ability to diagnose software and hardware faults. Working as the Service Desk Analyst/IT Helpdesk Technical Support Engineer you will join the company’s Help Desk Team, assisting customers and Engineers remotely. As the Service Desk Analyst/ more »