and documentation. We are looking for indepth experience in Server Administration, Microsoft, Citirix, Azure Active Directory, Teams, Anti-Virus/Bitlocker encryption and ideally ITIL Foundation. This is a very fast paced company and a busy, professional service desk environment where you will be expected to have exceptional customer services more »
coach developers and administrators as required. Serve as a point of escalation on critical and complex incident troubleshooting. Core understanding of Agile Methodology and ITIL based processes. Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work more »
dawns with their cutting-edge technology. We are seeking an experienced Project Manager with a structured approach to work, proficient in Agile, Prince2, and ITIL methodologies. You will excel in task and team management, possess strong communication skills for both internal and external stakeholders, and demonstrate adept problem-solving abilities more »
managing procurement and vendor relationships. Proven leadership experience in a global/European Service Desk environment. Strong knowledge of ITIL4 framework and experience implementing ITIL processes. Positive attitude, excellent communication skills, and ability to work in a fast-paced environment. Work Conditions: Up to 40-hour onsite work week. Regular more »
managing procurement and vendor relationships. Proven leadership experience in a global/European Service Desk environment. Strong knowledge of ITIL4 framework and experience implementing ITIL processes. Positive attitude, excellent communication skills, and ability to work in a fast-paced environment. Work Conditions: Up to 40-hour onsite work week. Regular more »
and possess a driving license (licence and vehicle access preferred but not mandatory). Ideal but Not Required: Experience with server and networking hardware, ITIL methodologies, and dynamic routing protocols. Certifications like LAIT/CCNA/CCNP or experience with Linux/Windows administration are a bonus. Join Us: We more »
Experience supporting applications (Java, .NET, Apache, IIS); Desirable: Knowledge of Microsoft Windows Server. Experience with working within financial industry; Experience with working within an ITIL framework; Experience with working with market data, FIX protocol; CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible more »
solving and communication skills. Good client focus and appreciation of Customer Experience Able to multi-task efficiently and work under time pressure Familiarity with ITIL working practices. Respectful of the organisation culture and values Bachelor’s Degree or Equivalent industry experience a plus Experience in supporting IT projects and workstreams more »
solving and communication skills. Good client focus and appreciation of Customer Experience Able to multi-task efficiently and work under time pressure Familiarity with ITIL working practices. Respectful of the organisation culture and values Bachelor’s Degree or Equivalent industry experience a plus Experience in supporting IT projects and workstreams more »
1st/2nd Line issues for our client based in London. You must have experience with the following technologies: Experience of working within the ITIL framework Hands-on experience of working with Office 365 and ideally E3, E5, EMS/Azure IaaS Good troubleshooting experience of Microsoft Desktop Operating System more »
1st/2nd Line issues for our client based in London. You must have experience with the following technologies: Experience of working within the ITIL framework Hands-on experience of working with Office 365 and ideally E3, E5, EMS/Azure IaaS Good troubleshooting experience of Microsoft Desktop Operating System more »
leading service delivery, with that in mind you will need: Solid Experience in a Similar Position Experience in the Financial Industry – Preferably Buy-Side ITIL Qualified Active Directory Experience ServiceNow Experience Preferred Ready for you next assignment? Please get in touch. No up to date CV required. more »
leading service delivery, with that in mind you will need: Solid Experience in a Similar Position Experience in the Financial Industry – Preferably Buy-Side ITIL Qualified Active Directory Experience ServiceNow Experience Preferred Ready for you next assignment? Please get in touch. No up to date CV required. more »
are: -Experience supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic more »
experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic more »
also worth noting that additional will be training provided as required. The successful candidate will already have a broad appreciation of ITSM tools and ITIL fundamentals; with hands on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow specific accreditations are preferred including System Administration more »
also worth noting that additional will be training provided as required. The successful candidate will already have a broad appreciation of ITSM tools and ITIL fundamentals; with hands on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow specific accreditations are preferred including System Administration more »
quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. Two stage interview process Must possess or be eligible more »
team player but capable of self-working Exposure to large financial change management procedures and change management platforms. Strong client focus Nice to have. ITIL accreditation Cisco Certifications Arista Certifications more »
london, south east england, United Kingdom Hybrid / WFH Options
World Wide Technology
team player but capable of self-working Exposure to large financial change management procedures and change management platforms. Strong client focus Nice to have. ITIL accreditation Cisco Certifications Arista Certifications more »
Establish and review system policies and procedures, ensuring alignment with ISO 27001 and other security frameworks. Lead a team of engineers across offices, following ITIL principles to deliver best-in-class support. Manage the procurement and maintenance of technology assets. Required Skills: Strong working knowledge of Microsoft Azure and server more »
Establish and review system policies and procedures, ensuring alignment with ISO 27001 and other security frameworks. Lead a team of engineers across offices, following ITIL principles to deliver best-in-class support. Manage the procurement and maintenance of technology assets. Required Skills: Strong working knowledge of Microsoft Azure and server more »
Certification Industry standard IT qualifications e.g. Microsoft, Cisco/Networking etc Desirable Post graduate qualification in cyber security or related subject. Prince 2 Foundation ITIL Foundation Specific Skills Essential Advanced knowledge of security technologies including firewalls, anti-malware, IDS/IPS, web filtering, email filtering, SIEM, patch management, MDM, DLP more »
ideally with experience in activating indirect sales forces within the service management domain. You possess a deep understanding of enterprise service management best practices (ITIL, ITSM) and how they translate to real-world business value. You're an ESM expert, fluent in the technology's architecture and capabilities. You can more »
to timescales provided. Manage service integration and transition from CTB. Develop and conduct regression and NFR testing Follow the change and incident management process. ITIL preferred Act as Second, Third Line RTB escalation Provide regular updates regarding development progress. Mentor and support junior members of the team Maintain an awareness more »
