51 to 75 of 100 SLA Jobs in London

the businesses operations team, ensuring goals and objectives are met, along with a focus on nurturing a collaborative and continuously improving culture. Working to SLA’s and overseeing the delivery to the businesses clients Driving Continuous Improvement in all areas of the business Being the POC for customers and always more »

large building consisting of 1000 staff members, you will interact with various Business Units, liaise and manage contractor works and respond to job request (SLA’s) via the helpdesk along with daily building/safety inspections. The day-to-day Complete site training and keep up to date with the more »

processes are designed to maintain the Azure IaaS estate in accordance with those recommendations Prioritising and managing workload effectively. Delivering projects and service to SLA Providing guidance, motivation and direction to team members ensuring work is produced to a good and consistent standard Establishing and maintaining excellent working relationships with more »

onboarding process and ensuring the day 1 induction is completed in line with business expectations. Other Duties Discussing/reviewing/answering complaints within SLA Attendance at Stakeholder Engagement Meetings as and when required Review data and implementing changes where necessary to improve claimant journey/experience Completing, checking, and more »

identifying, diagnosing, managing, and resolving incidents, minimising the impact of any network outage and customer downtime. You will be expected to ensure that customer SLA’s are achieved for all services using Network Monitoring and end-to-end Incident Management processes. Your day-to-day responsibilities will include: Network Monitoring more »

review and sign off• Take on case work on an as needed basis• Identify opportunities to use technology to streamline immigration processes• Implement the SLA framework ensuring timely and accurate escalations in line with service level commitments• Employ strong risk management controls in line with legislation and compliance requirements• Adapt more »

This willincludeobtaining medical information, financial information, and any other information relevant to theassessment of the risk on each claim; adhering to the relevant Service Level Agreement Drafting and issuing claims decision letters and other claims related correspondence. This may includecommunications to Senior members of staff. Liaise with the strategic underwriters more »

You will lead on the supplier relationship management across Digital and Data Services. Develop strategic relationship with key vendors and ensuring delivery meats agreed SLA, milestone, and road map. You will maintain DDS contract register and review all IT contracts and analyse spend across the Council. Influencing stakeholders and suppliers more »

team. • Build and maintain relationships with the third party suppliers that are utilised by Federated Hermes, to include input to the Service Level Agreements (SLA’s). • Provide support for the Fund Administration team for queries • Produce monthly investor and transaction analysis for senior management • Participate in continuous improvement initiatives more »

staff, customer or technical failures to the management team, and responsible for gathering information required to complete the associated fault forms, within an agreed SLA time period, along with ideas to avoid a repeat occurrence - Keeps Technical Event Lead and Team Lead well informed of the status of event support more »

execute network and infrastructure projects! The role… You will lead and manage a team of Networking and Infrastructure engineers, ensuring a consistent delivery of SLA’s, setting performance goals whilst coaching and motivating the team. You will develop and mange the budget for the network and infrastructure team. You will more »

ensure technical changes are delivered according to the project plan and are considering the necessary change management process and relevant KPI/’s/SLA’s with the supplier. Key projects you shall work on: Supporting the migration of a data centre to Microsoft Azure Networking and telephony consolidation Developing more »

that are underway at Enterprise and International level and assess its impact on the existing data defects Ensure data defects are handled with the SLA Responsible for managing data quality metrics Prepare and present materials on data defects in relevant data councils Propose proactive & reactive controls to help strengthen the more »

data management requirements, implement a reference data solution, oversee data quality, lineage and detect anomalies in real-time using the available tools while tracking SLA's/KPI's to monitor the effectiveness of implemented solutions in improving data management practices. THE CANDIDATE: The successful candidate will have an in more »

experience working in an IBA role. Previous management experience with the ability to lead, develop & people effectively. Ability to multi task and meet processing SLA's/project deadlines. Excellent communication, organisation and delegation skills. Please note you will be required to work in their London office 2/ more »

documentation and contract database management Cost lifecycle management Sourcing options and vendor strategy Contractual negotiations Vendor on-boarding and relationship management Vendor performance assessments SLA enforcement Working with other local functions and US-based personnel, advise and execute on the following value-adds: Strategic partnerships APIs and quoting automation Develop more »

Communicate any lessons learnt from project implementations. Ensure all service partners and specialist sub contactors adhere to strict service guidelines and maintain the Service Level Agreement metrics. Requirements: Excellent knowledge of the operation and maintenance of Mechanical & Electrical services and plant. Experience of senior technical roles managing critical environments and more »

knowledgeable of emerging technologies and industry trends to evaluate their potential impact on the firm to enhance efficiency, security and productivity Ability to ensure SLA’s are met/exceeded For further information, please apply. Due to the high volume of applications, we are not able to respond to all more »

compliance related matters Oversee contract management and ensure value is being delivered by all suppliers Ensure compliance with the Property Management Agreement, KPIs and SLA's, industry best practices and statutory obligations. Develop and maintain good relations with Estate stakeholders. Work with the wider Estate Management team to facilitate & support more »

customer needs and ensuring that they are met. Handles customer-relations problems promptly and appropriately. To ensure all calls are resolved within the agreed SLA, ensuring calls are escalated when required and customers are updated, until the call is resolved and closed. The ability to communicate at all levels both more »

company to design, build, and deploy new software products to aid in drug discovery. Monitoring and maintaining deployed software in line with our Service Level Agreement Being the technical leader on architecting native applications in AWS Skills Comfortable in a senior or leadership position in teams Generalist with a background more »

new campaigns and innovative technology/services. Have a clear understanding of support, delivery, and managed service options. Run monthly sales reports and ensure SLA's are met. You will need: Minimum 4 years of IT sales experience in reseller or distributor role. Knowledge of selling IT security solutions and more »

delivery speed for a marketing channel. • Performance Measurement: • CRM Enablement: Enabling operational delivery of CRM campaigns within a global organization in compliance with agency SLA targets. Qualities we’re looking for: • Experience working in a role in digital marketing, ideally in a company operating at a global scale and working more »

updates are able to perform their obligations Review Corporate Actions on a daily basis Communicate Mandatory Corporate Actions to the Front Office as per SLA Ensure all Voluntary Corporate Actions are responded to Undertake operational and TPA oversight activities when required to assist in the smooth day-to-day running more »

to deliver best in class solutions to Bentley’s users and partners. They will have end-to-end product delivery ownership, including service uptime (SLA), and ability to make data and telemetry-based decisions. The ideal candidate is a strong promoter of agile methods, cloud development with multi-tenant microservices. more »