101 to 125 of 367 Customer Service Jobs in the North West

Field Service Engineer, Medical X-Ray & CT Systems Overall Earnings £50K+ (including bonus) Basic Salary £40,000 - £45,000 10% Bonus Company Car or Car Allowance Pension Private Medical Cover Life Assurance 25 Days Holiday Full and Comprehensive Manufacturer Product Training **An excellent opportunity for an X-Ray field … service engineer from any sector to join a leading manufacturer of medical imaging systems and training on medical X-Ray, CT and MRI systems** The Role - Field Service Engineer, Medical X-Ray & CT Systems You will be responsible for the service, breakdown repair and maintenance of their … range of highly advanced X-ray, CT and MRI systems located at hospitals and healthcare centres throughout your local region. Your Background - Field Service Engineer, Medical X-Ray & CT Systems To apply you should be able to demonstrate the following: Experience in maintaining, installing and repairing X-ray equipment more »

36.25 Hours + Benefits + 30 Days Holidays + BH Full Time We currently have an opportunity for an Income officer to join our Customer and Communities Team, to provide a joined-up customer focused income service to all tenants, whilst supporting tenant sustainment. You will be … required to maximise income collection, ensuring performance indicators and service standards are met and maintained. Who are we looking for? Excellent customer focus and experience of providing a customer facing service to customers in an arrears recovery or similar role. Ability to translate customer needs … into service delivery and to gather, interpret and relay information from them. Negotiation and advisory skills to assist tenants to seek resolutions to their financial difficulties. Be performance focused and comply with company targets and deadlines. Microsoft Office skills, with the ability to produce documents to a professional and more »

Service Desk Analyst - South Manchester Keywords: 1st Line Support, 2nd line support, helpdesk support, service desk, ITIL, IT Support, IT Technician, Support Engineer, hybrid. A brand-new opportunity to join a major UK brand based at their head office in Manchester. We're seeking a 1st Line/… 2nd Line IT Service Desk Agent to support their innovative operations. Whether you're a newcomer to IT or a seasoned pro seeking new challenges, this role offers an exciting opportunity. My client really values learning and development, and as such you will be given loads of training and … learning and development opportunities so that you have the best possible chance of career progression. Key Responsibilities: Provide exceptional customer service to ensure satisfaction and exceed expectations. Handle incidents in accordance with SLAs and KPIs. Collaborate effectively within the team. Requirements: Demonstrable experience in a fast-paced environment more »

a challenging but equally rewarding NHS ITenvironment. You'll undertake a Digital Support Technician apprenticeship whilst gaining real-world experience and skills in our Service Deskteam and 2nd line support teams.As a member of our team you will be expected to have good communication skills, excellent IT skills, great … skills in providing quality first and second line IT support supporting users withinan acute healthcare community, with particular emphasis in developing high standards of customer care and satisfaction. You will perform a jointrole which will allow them to develop their skills within a busy IT Service Desk, whilst … day resolution of incidents reported by Trust staff and the local healtheconomy. This training post will also enable you to support the Technology services Service Desk and IT Operations team and also assist the ITdepartment in providing a first-class IT service to the organisation. About us The more »

retail stores and luxury leisure and hospitality conference centres. Responsibilities · Day-to-day delivery of full installation of AV, lighting, and automation technologies · Attending customer premises to establish reported fault and a prompt restore service · Ensuring accurate completion and return of AV asset documents upon installation sign off … and Field Service records and paperwork for customer service visits · Proactively building close working relationships with your team and customers enabling best service · Identify potential improvements and feed back to customer and sales · Timely and accurate reporting and feedback of installation and service work more »

research team at Mersey Care NHS Foundation Trust. Mersey Care is at the forefront of clinical trials for mental health, putting our staff and service users at the leading edge of new mental health research. Based within the Medicines Management team, you will join a dynamic, forward-thinking and … create the Mental Health Research for Innovation Centre (M-RIC), aiming to improve mental health treatments (and access to them) for all patients and service users. The pharmacy clinical trials service plays an integral role through the development and delivery of Clinical Trials of Investigational Medicinal Products (CTIMPs … June 2024 Main duties of the job The post holder will be responsible for delivering a comprehensive clinical pharmacy and research and clinical trials service, providing specialist information and advice to all members of the multi-disciplinary team, to maximise patient pharmaceutical care and to improve mental health care more »

processes while establishing a structured team to deliver timely and effective assistance to their clients. You will be a key player in shaping the customer support experience & ensuring high quality customer satisfaction. You will cover the following key areas: Process Design and Implementation: Develop and document comprehensive support … processes and procedures to ensure consistent and efficient handling of customer inquiries and issues. Define service level agreements (SLAs), response times, and escalation paths to meet customer expectations. Utilise Atlassian tools such as Jira and Confluence to create and manage support documentation, knowledge bases and workflows. Team … What skills will you have? Bachelor's degree in information technology, Computer Science, or a related field. Proven experience in a help desk or customer support role, with demonstrated leadership experience. Strong knowledge of help desk processes, ticketing systems, and customer service best practices. Experience with Atlassian more »

ambient, contract packaging solutions and fresh and baked goods Company Overview Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture … by your line manager. Qualifications As a First Line Manager you will possess the following skill, experiences and qualifications: Passion for delivering an exceptional customer service experience. Attention to detail/accuracy. Good geographical knowledge. Proficient in computer literacy including Microsoft Excel, PowerPoint and Outlook. SAP experience. Excellent … employer. Life Assurance - x2 your annual salary. Wellness Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year. Eye Care Vouchers We can provide you with substantial savings with free eye tests more »

Job summary Responsible for the delivery of an efficient, responsive, effective and customer focused support service for the PACS system and its associated peripherals. The Senior IT PACS Technician will have responsibility for ensuring that IT technical support is provided to appropriate levels of customer service in line with corporate Service Level Agreements. Senior IT technicians must work closely with the PACS Managers and other IT Managers to ensure a high performing, structured and co-ordinated approach to the provision and delivery of PACS support. Provide on-going expertise to IT Support and PACS … problems and requests. Accurately log Informatics-related calls for incidents, problems and requests received by telephone, electronically or in person using the Trust's Service Desk Take ownership of and manage the resolution of incidents, problems and requests in an efficient and professional manner, whilst conforming to Trust and more »

Junior Service Engineer, Medical X-Ray Systems Basic Salary Up To £25,000 (dependent on experience) 10% Bonus Pension Private Healthcare Life Assurance 25 Days Holiday Full and Comprehensive Manufacturer Product Training **An excellent opportunity for a service engineer to join a leading manufacturer of medical imaging equipment … and gain training on medical X-Ray, CT and MRI systems** The Role - Junior Service Engineer, Medical X-Ray Systems You will be responsible for: Providing customers with technical assistance via phone and email on faults with medical imaging systems Performing remote trouble shooting and determining the most effective … resolution for issues Guiding customers through the problem solving process Escalating unresolved issues to field service engineers Your Background - Junior Service Engineer, Medical X-Ray Systems To apply you should be able to demonstrate the following: Qualification in electronics or another relevant technical discipline Impeccable customer service more »

team of A&E Receptionists and Same Day Emergency Care Clerks within the Emergency Department. You and your team will provide a comprehensive administrative service for the A&E Department and within the Same Day Emergency Care units. This will include ensuring safe staffing levels, compliance with Trust key … for ensuring efficient, effective and high-quality administration functions within the service. You will undertake support and training of Receptionists and Clerks within the service in order to ensure that systems are efficient and effective and data quality is maintained. A flexible approach is essential, as is your ability … your initiative and adapting well to change. Interview date: 19th June Main duties of the job To be the first point of contact for service users/relatives making an initial enquiry into A&E regarding attendance. You will be the designated person responsible for the A&E/ more »

enhance personal development. Person Specification A successful candidate will ideally have the following skills: Excellent communications (strong written and verbal communication skills). Excellent customer service (willing to go the extra mile). Have interest in learning about current/new/future technologies to help the Company … the team. Have a flair for problem solving. Be able to manage/prioritise their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary. Good time management. Full UK driving licence. Ability to work under pressure. Support Engineer … experienced IT engineers to join their Support Team, providing support both remotely and at customers’ premises. Main duties will include: To troubleshoot and resolve customer issues and questions, whilst maintaining an accurate task record in our helpdesk system Proactively help resolve support tickets as required To participate in infrastructure more »

Field Service Engineer Permanent Employment Opportunity Do you currently work in a technical, engineering or service environment? Are you looking to move into a Field Service Technician position? First Call Talent Solutions are currently looking to recruit a Field Service Engineer for our clients nationally recognised … initiative. Excellent communication skills both written and verbally. Ability to prioritise own workload and work to company schedules and deadlines. Provide excellent levels of customer service at all times. Hours or work are Monday to Friday, times depending on job list & locations. Starting salary from £28kpa to £33kpa more »

Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Runcorn Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Runcorn and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle + … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »

Salary: £27.5k per year Reference: SSDE1 Senior Service Desk Engineer – £27,500 – Newton Le Willows, Warrington The Role Do you have at least 3 Years of Managed Helpdesk experience? Do you have a knack for solving technical issues and a background in IT support? If so, IDT Support Solutions … is looking for a Senior Service Desk Engineer to join the team! Our goal is to always provide exceptional level of service. We aim for lasting partnerships with our clients. In this role, you will provide technical support to our customers, colleagues, and internal stakeholders through various communication channels … This position is primarily office-based, with the flexibility to work from home upon request. You will play a critical role in shaping our service offering and maintaining our reputation for excellent customer service. Key Responsibilities: Provide 1st/2nd line support for Microsoft’s core cloud business more »

stage of its development. At MSite, you can expect more. About the role: As a Sales Administrator it is your responsibility to support the customer journey, actively supporting Account Managers by reducing their administration overhead. You must ensure clear communication between key external and internal contacts. The role requires … new customer qualification, ensuring key information is captured, that any follow-up information sourced, with the correct processing undertaken – either passing the opportunity to Sales or providing direct quotations. Key responsibilities also extend to supporting the Account Managers with Pipeline Management, Forecasting, quotations, processing purchase orders, project handovers and … general customer management ensuring that responses are provided in a timely manner. The Sales Administrator should seek to proactively manage processes ensuring that best practices are followed and strive to provide customer excellence at all times and at every touch point. Key responsibilities as our Sales Administrator: Providing more »

We are looking for a Customer Support Team Leader to work within our customer support team in Warrington to provide high quality administration support to customers. About the role The role will have a primary focus on one of our two key areas, Sales and After Sales. Key … responsibilities are to work with the team to meet customer expectations, maintaining high quality standards. On a day-to-day basis this is what you would be doing; Provide excellent customer service to internal and external stakeholders Manage communication in and out of the department responding to … customer and business expectations Meet the goals and objectives of the business by leading and developing the team Work with other team leaders to share workload where needed Provide monthly performance data from company systems as requested. What we are looking for? Excellent written and verbal communication skills Excellent more »

We are looking for a 2nd Line Service Support Analyst to work on a permanent basis near Ormskirk/Hybrid. The role is working for a global manufacturing company. Salary is c£28-30,000 per annum plus 25 days' holiday and bank holidays, pension, company bonus, flexible working … candidate should have excellent troubleshooting and problem solving skills in Microsoft Operating Systems (both client and server) and Office products, as well as excellent customer service skills. Network troubleshooting and server experience would also be advantageous, as would general hardware knowledge. An understanding of key IS areas including … be preferable but not essential. Applicants should possess a keen professional attitude; strong IT technical skills; good communication, team and interpersonal skills, and excellent customer facing skills. If the 2nd Line Service Support Analyst could be of interest, please call Rebecca at GPW Recruitment or press APPLY NOW more »

to contribute to the resolution of operational problems by working collaboratively with your peers. To be successful in this role, your problem solving and customer facing skills will be important as you will work with a wide variety of internal clients. About You: Y ou will have the following … of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills with prior experience in a similar customer service role. Experience with a ticketing system. A driving license more »

including pharmacy procurement, digital, clinical and quality teams. To deal with professional queries within the dispensary and provide advice to healthcare professionals, carers and service users. Our dispensary-focussed clinical pharmacist roles provide a great stepping stone for experienced community pharmacy dispensary-based Pharmacists considering transitioning into a hospital … that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation … include Medicines Information and providing professional and legal supervision to the dispensary services.4. To participate in the Trust-wide Out of Hours Medicines Advice Service and 7 day supply service.5. Completing with the support of technicians the process of medicines reconciliation following admission or transfer of service users more »

Trainee Service Technician - no experience required Preston, Lancashire About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence … vested interest in the company, where we can all contribute to and share in the companys success. We are looking for a dedicated Trainee Service Technician to join us at our Preston service centre and help provide high-quality products to customers across Lancashire. Through this role, you … Be a part of an employee-owned business, with the associated benefits of having a stake in the company The Role: As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and more »

for a Recruitment Coordinator. To carry out effective recruitment activities for early talent opportunities within the science and technology sector, while delivering an exceptional customer service experience to all our stakeholders. This role is based in Warrington. Remuneration Package • Salary approx. £26,000 per annum dependent on experience … days annual leave (FTE) • Optional Private Health Care package • Hybrid working • Employee Assistance Programme • Bonus Scheme • Aspire Values Award Scheme • Annual Values Awards • Long Service Awards • Annual Company Events • Gym Discount • Access to Training & Development Opportunities Key Accountabilities · Engage with and manage new talent relationships to ensure a ready … activities. · To meet the timelines as per the deliverables agreed. · Recruitment platforms and website channels to be regularly updated to meet the demand of customer requirements. · Candidate & customer satisfaction ratings to be achieved at 90% or above. · Timely completion of candidate records compliance in line with GDPR. Essential more »

in enhancing the support team's technical knowledge, communicating effectively with both customers and account managers, and demonstrating a passion for IT and exceptional customer service. This role entails providing senior-level IT infrastructure and systems engineering support, design, and implementation to clients of a Managed Services Provider and … networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Taking ownership of assigned incidents and managing them to resolution. Delivering exceptional customer service and demonstrating a willingness to exceed customer expectations. Utilizing a 'hands-on' problem-solving approach and effectively managing workloads. Required Skills more »

role for an Internal Sales Consultant at Genee. As an Internal Sales Consultant, you will be responsible for day-to-day sale activities, ensuring customer satisfaction, and providing excellent customer service. You will also engage in consulting with clients to understand their needs and provide suitable solutions. Chase … sales and marketing strategies Build up a client base with a preferred industry Qualifications Sales Consulting and Consultation skills Strong communication and interpersonal skills Customer satisfaction-oriented mindset Excellent customer service skills Ability to effectively communicate complex concepts Experience in solution selling Knowledge of CRM software and more »

Field Service Engineer (EPOS Systems/Electrical Point Of Sale) Location: Manchester area Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank holidays £29.88 per hour. … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »