Customer Service Jobs in the North West

76 to 100 of 371 Customer Service Jobs in the North West

Employment Specialist

Liverpool, United Kingdom
Mersey Care NHS Foundation Trust
opportunity has arisen for Band 5 Employment Specialists for the Individual Placement and Support (IPS) Services in Liverpool, Wirral, and and Halton. The IPS service supports Mersey Care service users with severe and enduring mental health conditions who are under Community Mental Health and/or Early Intervention … IPS) working under the direction of the IPS Employment Services Manager to deliver IPS as part of the holistic recovery plan for mental health service users. The post holder will work directly with employers to secure employment opportunities for people who have experienced mental health problems, and subsequently provide … who have experienced mental health problems to gain and retain paid employment. Additionally, the post holder will work directly with all relevant stakeholders: the service user, Employment Specialist colleagues, community staff, Consultant Psychiatrists and employers - the aim is to enable the majority of the service users on the more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted:

Administrator - APHA

Carlisle, Cumbria, North West, United Kingdom
Hybrid / WFH Options
Brook Street UK
UK's leading recruitment agencies - matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today. Recruitment … animal and plant health for the benefit of people, the environment and the economy. The Centre for International Trade is part of APHA's Customer Service Centre Network across the UK and is responsible for a wide variety of work areas to allow the import and export of … to have good IT and organisation skills and the flexibility to turn your hand to different tasks as the situation demands. The position is customer facing and will suit those who have an ability to communicate well to a diverse group of customers. You will be engaging with a more »
Employment Type: Temporary, Work From Home
Salary: Up to £12.33 per hour
Posted:

Help Desk 2nd Line Engineer

Wigan, Greater Manchester, United Kingdom
In Technology Group
the existing team of Engineers and will provide support to users of the company's software applications. This role requires strong technical skills, excellent customer service skills and a comprehensive understanding of the company's software products. The successful candidate will be responsible for providing advice and assistance … hardware, such as laptops, desktop, PCs and printers In-depth knowledge of software applications and IT systems Experience of using remotely control tools Excellent customer service and communication skills Ability to troubleshoot and problem solve Willing to learn, self-motivated, highly organised Desirable Technologies (Not essential): SQL and more »
Employment Type: Permanent
Salary: £23000 - £25000/annum Great benefits included
Posted:

Internal Sales and Support

Manchester, North West, United Kingdom
Oscar Associates (UK) Limited
team specialising in Apple-centric technical solutions for HE (Higher Education) customers across the UK. Handling and qualifying inbound calls and queries, with excellent customer service levels. Helping customers speak to the right department and people within the business. Delivery excellent customer service in a friendly … ETA, order tracking, warranty returns etc. Proactively working with data from our internal systems and partner portals to help deliver a high level of customer satisfaction, for example producing reports and liaising with our distributors to expedite outstanding orders etc. Benefits Access to internal and inter-agency training programmes more »
Employment Type: Permanent
Posted:

IT Help Desk Support

Manchester, United Kingdom
Hybrid / WFH Options
Air Liquide UK Ltd
an open, collaborative and respectful environment. How will you CONTRIBUTE and GROW? Are you solution oriented with a passion for IT and delivering exceptional customer service? Do you want to be a part of a small business technology team in a multinational company? The Primary Applications Business Partner … MATCH? Ability to explain complex ideas to those with limited IT and systems knowledge Verbal and written communication skills Listening ability and patience Extraordinary customer service and relationship management experience Troubleshooting, analysing and solving problems Demonstrates responsibility and accountability to achieve objectives Shares information readily with colleagues and more »
Employment Type: Contract
Posted:

Student Recruitment and Education Consultant

Manchester Area, United Kingdom
UAPP
universities, and the ability to build a strong community presence. This role requires staying updated on industry trends, effective marketing, lead generation, and exceptional customer service to ensure successful student conversions. Stay updated on UK university programs, entry criteria, and industry trends to offer accurate advice. Develop and … enhance brand visibility and attract potential students. Provide personalized guidance to students on university options, courses, and admission requirements. Provide a high level of customer service to prospective and current students, establishing strong relationships. Guide students through the entire admissions process, from application submission to enrolment. Implement strategies … the UK universities, courses and admission criteria Excellent communication and interpersonal skills Proven ability to generate leads independently and to execute effective marketing strategies Customer-focused mindset with the ability to build strong relationships BENEFITS Apart from competitive pay and growth opportunity, UAPP provides the following benefits to its more »
Posted:

Smart Meter Dual Fuel Engineer

North West London, London, United Kingdom
Morrison Data Services
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
Employment Type: Permanent
Salary: £35,000
Posted:

Vehicle Technician/MOT Tester Duel Role

Preston, England, United Kingdom
Alecto Recruitment
team and carry out day to day duties such as: Responsibilities: Vehicle Maintenance MOT Testing Diagnostic Testing Repairs and Replacements Quality Control Vehicle Inspections Customer Service Documentation Safety Compliance Training and DevelopmentRequirements: Proven experience as a Vehicle Technician within the Automotive Industry. Relevant qualifications, NVQ Level 3 in … problem-solving skills. Familiarity with the latest automotive technology and tools. Excellent attention to detail and a commitment to quality work. Effective communication and customer service skills. Full UK driver's license.This is a great opportunity to join a company who offers great career progression and on-going more »
Posted:

Trainee Hire Controller

Chester Le Street, County Durham, North East, United Kingdom
Rise Technical Recruitment Limited
Controller Commutable from Durham, Sunderland, Newcastle upon Tyne, Consett £25,000 per annum + Excellent Training + Progression + Benefits Do you have strong customer service skills? Are you looking for a new role where you will get dedicated training and development within a leading UK company? On … be given all the training and support to develop in to a career in the hire industry. This role would suit an individual with customer service experience, who has the aptitude to learn and develop. Previous experience working within a similar industry such as plant, tool and machinery … hire would be beneficial but not essential. The Role: Dealing with customer enquiries via phone and email, working closely with the depot team to ensure the hire process from start to finish is smooth and efficient as possible Full training and development given Office based role, 8am to more »
Employment Type: Permanent
Salary: £24,000
Posted:

International Field Service Engineer, X-Ray Imaging Systems

Manchester, North West, United Kingdom
TRS Consulting
International Field Service Engineer, X-ray Imaging Systems ***Excellent opportunities for experienced service engineers (including ex-forces) from a range of electronics and electro-mechanical systems backgrounds to join a market leading supplier of x-ray imaging systems *** On Target Earnings of £58,000 to £62,000 Basic … Plus Bank Holidays Plus Birthday Plus Two Days Per Year For Charity Work ** This role will involve 70% international travel ** The Role - International Field Service Engineer, X-ray Imaging Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for … the service and breakdown repair of a wide range of sophisticated x-ray imaging systems. Your Background - International Field Service Engineer, X-ray Imaging Systems To succeed in this exciting role you must be able to demonstrate: A competent background in a service engineering capacity gained within more »
Employment Type: Permanent
Salary: £60,000
Posted:

Recruitment Resourcer

Chester, Cheshire, North West, United Kingdom
Recruit4Staff (Wrexham) Ltd
8am to 5.30pm). Every 2nd Friday off in addition to 19 days holiday + bank holidays rising every year after two years of service, and your birthday off on us! Bespoke training courses and personal development through our in-house training team. Not to mention….. healthcare & employee … a fast-paced, target-driven environment. What we are loo king for in a Recruitment Resourcer: A highly motivated individual with proven recruitment or customer service experience experience - ESSENTIAL. Valid driving license. Ability to multitask and problem-solve. An excellent communicator, both written and verbal. Strong PC skills … and the ability to record accurate data. Key skills or similar Job titles: Recruitment, Recruitment Consultant, Recruitment Assistant, Recruitment Administrator, Call Centre Operator, Customer Service Executive Commutable From: Chester, Deeside, Wirral, Wrexham, Rhyl, Flint, Crewe, Nantwich For further information about this and other positions, please apply now. This more »
Employment Type: Permanent
Salary: £24,000
Posted:

Internal Sales Executive Construction Products

Macclesfield, Cheshire, North West, United Kingdom
Mitchell Maguire
Industry Sector: Construction Products, Construction Accessories, Building Products, Building Materials, Soft Furnishings, Flooring Contractors, Housebuilders, Housing Developers, Housing, Housing Sector, Internal Sales, Sales Admin, Customer Service, Based: Stockport and surrounding areas Remuneration: up to £26,000 + 10% bonus Benefits: 25 Days + Birthday & Stats, Pension, PMI, 4x … as Wilmott Dixon Generate sales opportunities and follow through to convert the sale Being the main point of contact for any internal queries regarding customer accounts Calling potential leads provided by the data coordinator, targeting new projects from existing customers Ensuring the CRM system is up to date and … Construction Products, Construction Accessories, Building Products, Building Materials, Soft Furnishings, Flooring Contractors, House builders, Housebuilders, Housing Developers, Housing, Housing Sector, Internal Sales, Sales Admin, Customer Service more »
Employment Type: Permanent
Salary: £26,000
Posted:

Senior Claims handler Third Party and Credit Hire

Bolton, Greater Manchester, North West, United Kingdom
Merje
actioned as appropriate. Manage complaints at all levels with confidence with minimum assistance from Head of Claims/Director of Operations. Consistently provide outstanding customer service, ensuring the claims process is as stress-free as possible for the policy holder. Coach and mentor staff providing the relevant training … to settle claims as per company processes. Dip CII (or working towards) would be advantageous. Proven ability to mentor, coach and manage staff. Strong customer service and computer skills Minimum 5 GCSE passes at Grade C or above including English and Maths Team Leader Benefits: Generous holiday allowance more »
Employment Type: Permanent
Salary: £30,000
Posted:

Service Assurance Analyst

North West, United Kingdom
Jumar Solutions Ltd
Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... APCT1_UKTJ more »
Employment Type: Full Time
Posted:

C/S Team Leader

Warrington, Cheshire, North West, United Kingdom
Pertemps Warrington
Job Title: Customer Support Team Leader Location: Warrington (WA1 4PN) Salary: £30,947.00 per annum Shifts: Monday- Friday 08:00- 16:30 & 08:30- 17:00 Contract Type: Permanent We are currently recruiting for experienced Customer Support Team Leader for our who is the world's number one … manufacturer of materials handling equipment providing quality sales and service across the UK. Reporting to the Customer Support Manager, you will develop, lead, and motivate the Customer Support Team to deliver the highest levels of support for their customers and stakeholders, embracing the company concepts to enhance … the customer experience. As a Customer Support Team Leader, your duties will be: - " Provide excellent customer service to internal and external stakeholders. " Manage communication (inbound/outbound) of the responsible business area/s. " Oversee activities conducted by the Customer Support Team. " Work with team more »
Employment Type: Permanent
Salary: £30,000
Posted:

Customer Operations Specialist - Supply Chain

Liverpool, England, United Kingdom
Hybrid / WFH Options
John West Foods
We are currently hiring for a Customer Operation Specialist - Supply Chain . This role focuses on delivering top-tier customer service to the UK market, managing inbound and outbound communications, and overseeing order receipt processes. Collaborating closely with various departments, the aim is to meet customer … deliveries to retailers. This requires keen attention to detail and a proactive approach to optimizing operational efficiency. Overall, the role is instrumental in boosting customer satisfaction and driving success in the UK market. Your Responsibilities Overseeing and nurturing relationships with retailer supply chain teams through leading regular review meetings … aiding in order processing from inception to delivery and invoicing. Ensuring a service level of 98.5% by effectively communicating potential future out-of-stocks to customers and proposing mitigation options. Monitoring and evaluating customer order adjustments. Collaborating with commercial teams to develop joint forecasts incorporating supply chain insights more »
Posted:

Technical Sales Engineer

Bredbury, Greater Manchester, England
BluetownOnline Ltd
the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »
Employment Type: Permanent
Salary: £28,000 - £38,000
Posted:

Technical Sales Engineer

Stockport, Greater Manchester, North West, United Kingdom
Heat Trace
the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »
Employment Type: Permanent
Salary: £35,000
Posted:

Customer Support Administrator

Wigan, Greater Manchester, North West, United Kingdom
Ainscough Crane Hire Ltd
Customer Support Administrator Due to internal promotion, Ainscough Crane Hire are looking for aCustomerSupport Administrator to join their successful team at Head Office in Standish, Wigan. Benefits for a Customer Support Administrator Bi-Annual retention bonus 24 days annual leave plus an additional day at 2 years' service and 5 years' service and every 5 years after Holiday purchase, the option to buy an additional 5 days each year (via salary sacrifice) Group life assurance 3 x basic salary Pension 4% employer 5% employees Online access to payslips, book and view holidays and personal info Access … also derived from the workplace culture that allows our team to perform their duties with passion and pride. Job Purpose/Objectives of a Customer Support Administrator Effective administration across three functional areas within theCustomerSupport team; gaining efficiencies through bulk completion of standardised tasks. Liaising with depots and providing more »
Employment Type: Permanent
Posted:

Service Centre Manager

Wigan, England, United Kingdom
WeRecruit Auto Ltd
Service & MOT Centre Manager required in Wigan, Greater Manchester 45 per week, 5 days worked out of 6 with a fixed day off in the week plus Sunday (closed) Circa £32,000 - £35,000 Basic + bonus We have a great opportunity for a vibrant and enthusiastic Centre Manager … We're looking for someone with a proven sales record who can help drive the business to the next level. The autocentre gets great customer feedback and is performing well, we're looking for someone to continue focusing on customer service and take the Service Centre … to join an excellent business. Candidates must have Motor Trade experience and will preferably have Fast-Fit industry experience (although Main Dealer or Independent Service/MOT centre experience will also be considered with interest). Ideally you'll have worked as a Workshop Controller/Workshop Manager/ more »
Posted:

Scheduling Advisor

Warrington, Cheshire, North West, United Kingdom
Integral UK Ltd
your engineering and account counterparts, you will work together to drive work resolution and identify ways to improve the scheduling of work. Delivering excellent customer experience is at the heart of everything you do, and you will identify ways to improve this for your clients and see the results … reactive services within remit, detailed planning of work with Integral engineering and our supply chain To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve … agreed service levels and to keep customers informed of status and progress of resolution. Procurement of services from external supply partners, including purchase order creation and service delivery management To develop and maintain a good understanding of the core Maximo application, mobile and scheduling systems, the facilities management more »
Employment Type: Permanent
Salary: £24,000
Posted:

Helpdesk Advisor

Warrington, Cheshire, North West, United Kingdom
Integral UK Ltd
your engineering and account counterparts, you will work together to drive work resolution and identify ways to improve the scheduling of work. Delivering excellent customer experience is at the heart of everything you do, and you will identify ways to improve this for your clients and see the results … reactive services within remit, detailed planning of work with Integral engineering and our supply chain To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve … agreed service levels and to keep customers informed of status and progress of resolution. Procurement of services from external supply partners, including purchase order creation and service delivery management To develop and maintain a good understanding of the core Maximo application, mobile and scheduling systems, the facilities management more »
Employment Type: Permanent
Salary: £24,000
Posted:

Unified Comms Engineer

Bolton, Greater Manchester, North West, United Kingdom
In Technology Group Limited
flexible growth, incorporating the latest voice, data, and video technologies. By fostering real-time collaborative working environments, they empower businesses to enhance productivity and customer satisfaction. Leveraging their extensive installation experience and a highly trained team of engineers, they redefine the way businesses communicate, collaborate, and fulfil their communication … support for a wide range of IT, Unified Communications, and Collaboration solutions, both on-premises and in the Cloud. Your responsibilities will encompass troubleshooting, customer service, and collaboration with their engineering team. Comprehensive training will be provided on products, solutions, and technologies, enabling you to grow and develop … business is known for. Location: Bolton area Technical Support: Provide technical assistance to engineers and customers, analysing and troubleshooting problems remotely or on-site. Service Level Achievement: Meet customer requirements and SLA targets, monitoring and reporting progress against commitments. Escalation Case Management: Ensure rapid resolution of critical incidents more »
Employment Type: Permanent
Salary: £30,000
Posted:

ICT Senior Support Engineer

Preston, Lancashire, United Kingdom
VolkerWessels UK Ltd
Engineer to within out IT team in Preston. The role of an ICT 2 nd line Senior Support Engineer is to support the ICT Service Delivery Team Leader within site services, EUC and people management while performing daily duties as a 2nd line support engineer. This position will be … be able to work alone as well as work within a team. The ICT 2 nd line Senior Support Engineer will support The ICT Service Delivery Team Leader with customer and team escalations, people management within the Preston office, DPR's and PIP's and take ownership of … EUC support and assist the site services team with resource scheduling for technician site visits when the ICT Service delivery Team Lead is on leave or otherwise unavailable About you Typically, has to have at least three to five years' experience within a similar role Basic understanding and experience more »
Employment Type: Permanent
Posted:

Field Service Engineer, Medical X-Ray & CT Systems

Manchester, North West, United Kingdom
TRS Consulting
Field Service Engineer, Medical X-Ray & CT Systems Overall Earnings £50K+ (including bonus) Basic Salary £40,000 - £45,000 10% Bonus Company Car or Car Allowance Pension Private Medical Cover Life Assurance 25 Days Holiday Full and Comprehensive Manufacturer Product Training **An excellent opportunity for an X-Ray field … service engineer from any sector to join a leading manufacturer of medical imaging systems and training on medical X-Ray, CT and MRI systems** The Role - Field Service Engineer, Medical X-Ray & CT Systems You will be responsible for the service, breakdown repair and maintenance of their … range of highly advanced X-ray, CT and MRI systems located at hospitals and healthcare centres throughout your local region. Your Background - Field Service Engineer, Medical X-Ray & CT Systems To apply you should be able to demonstrate the following: Experience in maintaining, installing and repairing X-ray equipment more »
Employment Type: Permanent
Salary: £40,000
Posted:
Customer Service
the North West
10th Percentile
£22,750
25th Percentile
£24,200
Median
£30,500
75th Percentile
£47,250
90th Percentile
£63,500