Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
DGH Recruitment
ServiceNow Technical Specialist - Remote - £75-90k My global financial/professional services firm is looking for an experienced ServiceNow Technical Specialist to join their specialised department delivering the ServiceNow products and platform Duties: - Provide technical support ensuring optimal performance across the SN platform - Provide advice and guidance across platform … to ensure alignment and best fit - Work closely with SN Developers & Architects as well as Stakeholders and wider IT teams - Create, maintain and manage ServiceNow SaaS Platform HLDs and tech documentation - Take ownership of incidents, assessing and validating technical change Required Skills & Experience: - A minimum of 3 years experience with … CSM (essential) - 3 years+ with ITSM Pro, ITOM and other modules (SPM, HR, SecOps, etc) - ITIL v4 Foundation or higher certification - ServiceNow Certified Application Developer certification - One or more ServiceNow Implementation Specialist certifications ServiceNow Technical Specialist - Remote - £75-90k More ❯
Horwich, Greater Manchester, UK Hybrid / WFH Options
ExamWorks UK Careers
Familiarity with APIs, integrations, or middleware support. • Solid understanding of ITIL framework and incident management best practices. • Hands-on experience with ticketing systems (e.g., ServiceNow) and advanced administration of Microsoft 365 products. • Knowledge of networking basics, data security compliance (e.g., GDPR, ISO 27001), and the ability to produce process flows … Analyst role. Desirable Knowledge & Experience: • Familiarity with .NET programming for basic troubleshooting and agile-based teamwork. • Experience with telephony systems (e.g., 8x8), Microsoft DevOps, ServiceNow configuration, and CMDB. • Awareness of matrix management structures. Personal Qualities & Skills: • Strong problem-solving skills, attention to detail, and the ability to work under pressure. … Driven to promote continual improvement and manage multiple tasks simultaneously. Desirable Qualifications & Skills: • ITIL v3/v4 Foundation certification, Microsoft Certified Azure Fundamentals, and ServiceNow Administrator Certification. • A 2:1 Degree (or equivalent) in a Computer Science-related subject is preferred. Upon offer you will be subject to a DBS More ❯
Knutsford, Cheshire, North West, United Kingdom Hybrid / WFH Options
Eteam Workforce Limited
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. Role Title: ServiceNow BA Location: Hybrid - Knutsford 2-3 days from office Duration: 3 months Description ITOM experience is mandatory Overall purpose of role Business Analyst responsible for capturing & defining business requirements … and ensuring delivery of those requirements within the IT Service Management function with a focus on the ServiceNow ITOM platform. Key Accountabilities Understand the current as is processes Requirement specification for enhancement requests for existing ITSM/ITOM tools and processes Leading various ITSM customer working and focus groups to … Framework and internal Barclays Policies and Policy Standards. Person Specification Essential Skills/Basic Qualifications: Should have a deep and broad understanding of how ServiceNow delivers ITSM/ITOM to the organisation and able to align business requirements to the specific way these are implemented within that platform Exposure to More ❯
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Hays Technology
approach to work Able to use initiative and make recommendations Experience or willingness to partake in project work and migrations Understanding of Flexera or ServiceNow is desirable Benefits and rewards: Salary of £(phone number removed) Hybrid working 2/3 days office and the rest at home 25 days holiday More ❯
ServiceNow Business Analyst - ITOM Location: Cheshire - Hybrid working - 2/3 days a week onsite Contract Type: 6 Month Contract - Inside IR35 We are looking for a skilled and motivated ServiceNow Business Analyst (ITOM) to join a growing technology team. You'll play a pivotal role in understanding, enhancing, and … supporting IT Operations Management (ITOM) processes through the ServiceNow platform. Key Responsibilities Analyse and document current "as-is" ITOM processes and identify enhancement opportunities Gather and define requirements for improvements to existing ITOM tools and workflows Facilitate customer working groups and focus sessions to capture business needs Engage directly with … engagement Take ownership across the full project lifecycle, driving continuous improvement Promote Agile best practices, including SCRUM methodologies Essential Skills & Experience Deep understanding of ServiceNow ITOM functionality and how it supports enterprise IT operations Hands-on experience with key ServiceNow modules: Change, Incident, Problem, Knowledge, CMDB, Service Catalogue Strong business More ❯
Job Title: ServiceNow HR Pro Implementation Specialist | 6 Months | Remote (UK-based) **You must be a UK resident, currently living in the UK, and eligible to work on government projects** Looking for your next contract role in ServiceNow HR Pro? We're on the lookout for a ServiceNow HR Pro … project on a 6-month contract, starting at the end of March. What You'll Be Doing: Leading the end-to-end implementation of ServiceNow HR Pro... we need a strong ServiceNow HRSD technician Working closely with a multitude of stakeholders gathering requirements and translating them into workable solutions. Configuring … ServiceNow HRSD modules. Post go-live support Internal training and knowledge sharing within HRSD What We're Looking For: Strong hands-on experience implementing ServiceNow HRSD (HR Pro). A strong understanding of HR Service Delivery workflows and best practices. Experience in configuring and customising ServiceNow HR modules. Excellent stakeholder More ❯
ServiceNow Architect | Move into Architecture | £70k + bonus Fancy stepping up from being a ServiceNow Developer into an Architect role? This is a cracking opportunity to do just that! If you've got solid development experience and want to shape the bigger picture. You will be designing solutions, defining strategy … and making an impact on projects from day one. What you'll be doing Defining and designing ServiceNow architectures that align with business needs. Getting involved in ServiceNow modules like ITSM, ITOM, ITBM, Discovery, and more . Advising clients on best practices , automation, and integration strategies. Supporting project teams... getting … in mentoring developers, consultants, and project managers. Hands-on development when needed, including scripting, work flows, and security rules. What we're looking for ServiceNow development experience (ITSM, ITOM, ITBM, etc.). A Certified System Administrator or Implementation Specialist (or willing to get certified). Some experience with architectural decision More ❯
depth knowledge of ITSM frameworks like ITIL, including hands-on experience in Service Request, Incident, and Change Management processes. Proficiency in ITSM platforms (e.g., ServiceNow, Jira Service Management) and automation technologies, with expertise in implementing workflows for routine requests, particularly Joiners-Movers-Leavers (JML) processes. Strong ability to identify, analyse … accurate documentation and knowledge management practices. Solid understanding of IT infrastructure, network operations, and fulfilment integration, with hands-on experience using ITSM tools like ServiceNow and BMC Helix to optimise catalogues, portals, and automated workflows. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Pontoon
for Apple devices. * Knowledge of ITIL or other IT service management frameworks. * Experience supporting colleagues in diverse environments, including home setups. * Previous use of ServiceNow for incident management. * Familiarity with Smart Phone technology, particularly iPhone and related applications. What You'll Do: * Provide advanced 1st line support for macOS, applications … Train and mentor junior IT staff on macOS support and best practises. * Act as a point of technical expertise within our IT services. * Utilise ServiceNow to analyse the impact of the Mac Support service and manage critical issues. * What's in It for You? Join a technical role that allows More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Pontoon
for Apple devices. * Knowledge of ITIL or other IT service management frameworks. * Experience supporting colleagues in diverse environments, including home setups. * Previous use of ServiceNow for incident management. * Familiarity with Smart Phone technology, particularly iPhone and related applications. What You'll Do: * Provide advanced 1st line support for macOS, applications … Train and mentor junior IT staff on macOS support and best practises. * Act as a point of technical expertise within our IT services. * Utilise ServiceNow to analyse the impact of the Mac Support service and manage critical issues. * What's in It for You? Join a technical role that allows More ❯
Desktop Support Engineer 3 months - extensions for 9 months Leeds - onsite x5 days initially then x3 days onsite and x2 remote Inside ir35 - £235 per day Role The Desktop Support Analyst plays a vital role in providing second-line technical More ❯
international company yet with local presence Build a safer digital society together with us Working as aServiceNow Lead Architect We are looking for a ServiceNow Lead Architect who embodies a challenger mentality, ready to own and drive platform innovation while shaping strategic outcomes for our ServiceNow ecosystem. This individual thrives … limit . We encourage bold ideas, foster collaboration, and reward those who take ownership and deliver meaningful impact. If you are a confident & expert ServiceNow developer or architect looking to step into a broader role with increased influence and responsibility in the ServiceNow ecosystem, this is the perfect opportunity for … you. This position offers a chance to expand your impact by combining technical leadership with strategic decision-making and platform ownership. Responsibilities: Platform Optimization ServiceNow Practices & Platform Management Code & Configuration Reviews Strategic Alignment & Leadership Value-Driven Delivery Collaboration & Innovation Virtual Product Ownership What we expect of you Hands-On Expertise More ❯
Penwortham, Lancashire, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
maintain incident management processes so that they follow best practice and ensure that these are adhered to across the estate. Set up and amend ServiceNow dashboards and reports. Provide analysis, trend charts and pivot tables in Microsoft Excel. Knowledge: A good understanding of the SIAM model is essential ServiceNow knowledge More ❯
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
maintain incident management processes so that they follow best practice and ensure that these are adhered to across the estate. Set up and amend ServiceNow dashboards and reports. Provide analysis, trend charts and pivot tables in Microsoft Excel. Knowledge: A good understanding of the SIAM model is essential ServiceNow knowledge More ❯
for our valued customers. Your role will include: Handling incoming queries and issues with professionalism and efficiency. Utilising service management systems (like Axios Assyst, ServiceNow, or Zendesk) to manage and resolve tickets. Developing and nurturing strong relationships with customers. Ensuring compliance with ITIL framework practises in your daily operations. Collaborating … should possess the following skills and experience: Proven experience in a client-facing IT environment. Familiarity with service management systems such as Axios Assyst, ServiceNow, or Zendesk. Awareness of ITIL framework principles. Excellent verbal and written communication skills. Strong interpersonal skills that enable you to build rapport with customers. A More ❯
IS Problem and Knowledge Lead - Hybrid (Manchester) Harvey Nash is currently recruiting for an exciting permanent role with a client of ours, a leading public sector organisation who are currently undergoing lots of change and transformation. It is a really More ❯
ServiceNow HR Business Analyst Consultant | £70+ bonus | Remote (With some client travel) Are you a seasoned ServiceNow HR Consultant strong experience across the product suite? We're looking for someone to join our client's team - a household name with a strong reputation in the industry. In this position, you … experiences and streamline HR processes, all while providing strategic insights and hands-on solutions. Your job will involve gathering and understanding business requirements, configuring ServiceNow HR modules, and leading workshops to ensure everything runs smoothly. You'll be implementing bespoke HR solutions, utilising ServiceNow modules such as: HRSD, Employee Service … getting underneath their skin to fully understand their requirements. You'll utilise and share your knowledge and experience that you've gained throughout your ServiceNow journey to guide the implementation. This isn't just another job - it's a chance to work on a variety of projects that make a More ❯
ServiceNow HR Business Analyst Consultant | £70+ bonus | Hybrid - once every couple of months (With some client travel) Are you a seasoned ServiceNow HR Consultant strong experience across the product suite? We're looking for someone to join our client's team - a household name with a strong reputation in the … experiences and streamline HR processes, all while providing strategic insights and hands-on solutions. Your job will involve gathering and understanding business requirements, configuring ServiceNow HR modules, and leading workshops to ensure everything runs smoothly. You'll be implementing bespoke HR solutions, utilising ServiceNow modules such as: HRSD, Employee Service … getting underneath their skin to fully understand their requirements. You'll utilise and share your knowledge and experience that you've gained throughout your ServiceNow journey to guide the implementation. This isn't just another job - it's a chance to work on a variety of projects that make a More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Mott MacDonald
As a Team Lead, you will play a crucial role in guiding, monitoring, and leading a team responsible for the ongoing management of the ServiceNow platform. You are willing to learn new IT & business skills and experiences. Speedy and intelligent resolution of IT issues is the key to ensuring that … Mott MacDonald can deliver on its promises to its clients. Key Duties and Responsibilities: Day to day management of the ServiceNow platform and Services Being the key IT contact for the functional teams involved in delivering changes to Service Now Working with Internal teams and vendors to safely deliver improvements … and enhancements into the Mott MacDonald ServiceNow environment. Collaborating with other members of the ServiceNow team, the IT Operations centre and Product teams to gather and analyse requirements for new applications and enhancements to existing applications. Supporting operational teams in achieving relevant service level and operational level targets for incident More ❯
all our decisions. We are currently seeking an experienced Solution Architect to design and deliver integrated solutions spanning SAP (preferably S/4HANA) and ServiceNow platforms. You will have a deep level of expertise in at least one of the ecosystems, a strong understanding of enterprise integration patterns, and a … encourage you to apply and be part of this exciting journey. What you'll do Design and architecture of solutions that span SAP and ServiceNow platforms. Define integration strategies and patterns (e.g., APIs, middleware) to ensure seamless data and process flows. Collaborate with other solution architects, enterprise architects, business analysts … interface designs, data models, and high-level design specifications. Support project & product teams during implementation, testing, and deployment phases. Stay current with SAP and ServiceNow roadmaps and advise on leveraging new features or capabilities. What you'll need 7+ years of experience in solution architecture and/or technical design More ❯
products/applications, and network operations, with a clear understanding of how these components are consumed by Business Operations. Proficiency in ITSM tools (e.g., ServiceNow/BMC Helix) and data visualisation/reporting platforms (e.g., Power BI, Tableau) to support effective reporting and insights generation. Experience working with IT Service … Management (ITSM) platforms, including ServiceNow/BMC Helix, and with an excellent understanding of Service Level Management capabilities. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work More ❯
Warrington, Cheshire, United Kingdom Hybrid / WFH Options
Adecco
for our valued customers. Your role will include: Handling incoming queries and issues with professionalism and efficiency. Utilising service management systems (like Axios Assyst, ServiceNow, or Zendesk) to manage and resolve tickets. Developing and nurturing strong relationships with customers. Ensuring compliance with ITIL framework practises in your daily operations. Collaborating … should possess the following skills and experience: Proven experience in a client-facing IT environment. Familiarity with service management systems such as Axios Assyst, ServiceNow, or Zendesk. Awareness of ITIL framework principles. Excellent verbal and written communication skills. Strong interpersonal skills that enable you to build rapport with customers. A More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Evri
At Evri we understand that searching for your first job, your next job, or that big promotion is a huge milestone. Here at Evri we always think about what it's like to be in your position when making those More ❯
products/applications, and network operations, with a clear understanding of how these components are consumed by Business Operations. Proficiency in ITSM tools (e.g., ServiceNow/BMC Helix) and data visualisation/reporting platforms (e.g., Power BI, Tableau) to support effective reporting and insights generation. Experience working with IT Service … Management (ITSM) platforms, including ServiceNow/BMC Helix, and with an excellent understanding of Service Level Management capabilities. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work More ❯
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Elite Group
If you have a keen eye for detail, a passion for delivering excellent client service, first-class communication skills, and thrive in both independent and team settings, wed love to hear from you! Were looking at a Service Desk Analyst More ❯