26 to 41 of 41 Technical Support Jobs in the North of England

2nd Line Technical Support | £35,000 | Hull | On-site My client is looking for someone to join their support team to fulfil 2nd line support responsibilities. The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by … such as telephone or ticketing systems. Your responsibilities will include promptly addressing user concerns, resolving queries, and escalating complex issues to the 3rd Line support team as needed. In this capacity, the individual will play a key role in ensuring the smooth operation of IT systems. Key Responsibilities: Respond … to incoming requests and report issues via chatbot, telephone, or ticketing system. Efficiently escalate issues to the 3rd Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear more »

Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their award winning software. Would you like a role with a mixture of office and site based … work? Based out of their office In Lancashire,you will provide technical support and remote/on-site training for their products and services.This includes, but not limited to resolving technical issues and providing training as needed for their pharmacy customers. Could this be your next role … joining a Chorley based teamwith modern open plan offices and the opportunity to work from home every Friday. You'llprovide remote and site based support to a UK wide client base so a driving license is essential. Day to day duties will include: Resolvingcustomer incidents and training support more »

Role Overview: As a Commercial Administrator, you will be r esponsible for the provision of day to day support of technical contact from meter technicians (e.g. faulty/lost/damaged equipment, polling and configuration of meters, smart meter scheming issues, etc.) and for related back-office activity … e.g. remote updates to smart meters, managing task lists, etc.). Working on a variety of Administrative tasks as required to support the day to day operations and to provide excellent customer service, to both internal and external customers. Key Responsibilities: Act as a focal point for key internal …/external stakeholders, providing responses to their queries, directing/escalating these to the technical support team leader when needed. Ensure key tasks from management are completed against agreed timescales and escalate as appropriate. Assist in the integration of new processes and initiatives and deliver continual improvement. Maintain more »

Do you have experience in Technical Sales within the Compressed Air/Gas or Vacuums industry? If so this could be the perfect opportunity for you.... My client, based in Bradford is looking for someone to support the Sales team in specifying Capital equipment for projects. If successful … will put together data logging and leak survey reports. You will also be the product champion for Vacuum and Blowers. Main Duties 1. To support the sales team with technical specification of capital equipment. 2. To prepare technical commercial proposals for capital projects, including installation and commissioning. … 3. Product champion & technical support for vacuum/Blower applications. 4. To prepare energy audit reports as part of commercial proposals. 5. To increase business profitably within agreed targets. 6. To support with customer site visits as and when necessary. Competencies o Knowledge of compressed air/ more »

with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical Support Engineer to bolster their expanding IT team. Role Details: Hours: Monday - Friday, 8:00 AM - 4:30 PM, onsite. Salary … focused projects. Responsibilities: Provide comprehensive IT systems, software, and hardware maintenance and support. Undertake systems administration tasks to ensure seamless operations. Manage, maintain, and support software and hardware infrastructure. Analyze data and generate insightful company reports. Facilitate smooth client onboarding processes. Configure and operate the order processing system (Mintsoft more »

at Seta’s own workshop facilities in Washington where they gain hands on, practical experience for use in the workplace. Role You will learn technical skills in: Maths Health and Safety Quality control Timekeeping Work individually and part of a team Training Level 2 Diploma in Advanced Manufacturing Engineering … Foundation Competence) Level 3 Diploma in Advanced Manufacturing Engineering Level 3 NVQ in Technical Support The vacancy offers enhancement of skills and qualifications and once qualified, opportunities could arise for progression to higher education and employer promotion Apprenticeship Standard Engineering technician (level 3) Training Provider SUNDERLAND ENGINEERING TRAINING more »

and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. We are looking for an experienced and competent Technical Support Shift Manager to join our growing team with the Response Coordination Centre (RCC) at Dematic Software. The postholder will oversee daily operations … daily operations on your shift run smoothly whilst implementing efficient workflows. Training will be provided on the job and you will be given full support to grow and develop your career at Dematic Software. If you are a natural leader committed to high quality service and have experience in … SKILLS • A knowledge of ITIL processes, and ideally ITIL certified • While you will be educated and supported on the job, an inherent aptitude to technical problem solving • A willingness to visit customers’ sites to gain a deeper understanding of applications • A strong software engineering or computing background • Experience with more »

Role: Technical Sales Support Location: Liverpool Do you ever feel like your job is a bit stagnant, but youre trapped by your experience? If youre working in food manufacturing, in NPD (or even technical!), and youd like a move into the commercial side, then this could be … team means you get to work in a company where you can actually make a difference. The huge parent company means you get the support and the backing and the processes and stability of someone massive. Theyre not looking for sales experience; theyre looking for desire and heart and … products to define, and where necessary to improve, product performance characteristics. Work proactively with customers on the development of new products and/or technical solutions to meet customer needs and or/changing trends within the food, feed, and technical industries. Manage and maintain good relations with more »

Position: Technical Engineer Location: Leeds City Centre - Car park on site. Salary: Competitive Hours: Full-time - on site 5 days per week. About Us Join a fast growing IT Managed Service Provider headquartered in Leeds city centre, revolutionising the way MSP's operate, with a market leading response time … guarantee to every inbound ticket. Responsibilities General IT Support responsibilities Hardware onboarding and set up Software troubleshooting Troubleshooting tickets as they come in Working with M365 Experience Solid understanding of 1st/2nd line support Understanding of networks Any M365 certs are beneficial. Setting up hardware and troubleshooting more »

EUC | Service desk | Support Engineer | 1st Line | 2nd Line | first line | second line | Windows | Powershell | Are you wanting to take your next step in Tech and get modern technology exposure? Do you want to be surrounded by people who can facilitate your upskilling and appetite to learn? I'm … let's have a chat. Note : the role, does not offer sponsorship and requires you to be on site in Liverpool. EUC | Service desk | Support Engineer | 1st Line | 2nd Line | first line | second line | Windows | Powershell more »

Are you ready to support our customers like a pro? Thrive in a dynamic environment where innovation is key? Well, hold onto your hats because we've got an adventure waiting for you! We're shaking up the HR and Health & Safety software scene. Armed with our cutting-edge … making waves. Role This is an exciting, hands-on role where no two days will be the same. You will be responsible for: Answering support calls, web chat, emails and tickets, in a timely fashion Conducting online training to new and existing customers Providing demonstrations to existing and potential … a new software system and be able to articulate its benefits to customers via an online demonstration will be important. Training Level 3 Digital Support Technician Off the job training will take place at Oldham College one day a week Full-time position for the right candidate. Apprenticeship Standard more »

together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »

are in date and site passes are issued, take care of deliveries and cover the reception duties. In addition, the role includes general office support, covering for and Raising Purchase orders/invoices, supporting the document control system and Management systems, Sharepoint whilst, supporting Environmental data gathering and Data … audit administration paperwork and ensure compliance. Prepare and coordinate audit documentation as needed Ensure all documentation is in line with company and regulatory standards. Support Operational Maintenance and planning departments in the Maintenance management system (Q4) records and reports management. Support Environmental reports and data gathering for continued … site compliance. Budget management and costs savings initiatives to be demonstrated routinely. Technical Planning Assisting in the admin of driving projects within the Biofuels Technical Team, supporting the 3 Biofuels sites ensuring MoCs are update to date and maintain continued progression. Controlled drawing and documentation updating and archiving. more »

Full Time £15 PER hour Undertake duties within Highways Service to ensure the effective monitoring and operation of the Network Management Team, specifically: To support the Network Management Team in balancing priorities to manage, co–ordinate, and ensure safe and good quality road works across the District. Assess and … Respond to customer contacts using all forms of communication methods. Update appropriate public information/media systems in relation to works within the highway. Support the Network Management Team in ensuring that financial control and monitoring systems are populated accurately and in a timely manner. Responsible for providing data … to support the issuing of invoices for highway licences, highway permits, over occupation charges. To support the Network Management Team to deliver the duties under the TMA 2004 and NRASWA including the recovery of fines and charges associated with working on the districts highway network. Prepare data for more »

Hardware Technician to join their IT department. As the IT Business Analyst & Hardware Technician, your job purpose will be to provide Tier 1 IT Support to the business. You will manage the handling and communication between the Company user base and the Service Desk process from the initial point … for all IT-related requests to the Service Desk. Solve all IT requests that come into the Service Desk. Delegate requests to 2nd line support where there are knowledge gaps within processes or where you cannot solve a ticket. Liaise with external Suppliers on requests that are serviced externally. … Ensure that all requests are solved within SLA and bring failing requests to the attention of the IT Support Manager. Manage the allocation and movement of Company IT software and licenses within the Service Desk and associated spreadsheet registers. Skills/Experience: Knowledge of MS applications(O365 experience would more »

Job summary Your main job responsibilities will be to support EBME in day to day activities including Acceptance testing and Pre planned maintenance of medical devices. Locate and test devices allocated and liaise with stakeholders to access areas required . Main duties of the job The post holder will more »