Customer Service Jobs in the South East

101 to 125 of 789 Customer Service Jobs in the South East

Service Desk Operator Apprentice

100 Berkshire Place, Wharfedale Road, Winnersh, Wokingham, England
FISCO (UK) LTD
are looking to offer excellent training and support to an apprentice who would like to be part of a small team providing a Facilities Service Desk for all FISco clients, across their UK estates. This involves direct telephone and email contact with the customers and suppliers, who will be … located in a number of sites throughout the country. Role Assist the Service Desk Manager with reactive requests, quotes and scheduled tasks To take calls and emails from customers, the staff occupying the buildings, being both helpful and polite Utilise the CIMS (Computer Information Management System) software application and … and monitor and manage them for event closure details Update supplier contact details for each event as appropriate Assist upkeep of supplier compliance/service records/certificates and allocation to CIMS Ensure building and contact information in CIMS is kept up to date and relevant Other ad-hoc more »
Employment Type: Intermediate Apprenticeship
Salary: £15,000.00
Posted:

Software Support

Reading, Berkshire, South East, United Kingdom
The Source
days out of 5, please apply for this software support consultant role within a dynamic, fast growing software business. You may have provided customer support on any business solution, such as CRM or HR or Finance Software. Its a plus if you have supported e-learning solutions bt not … provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … previous software support experience - of a business application like CRM or HR or Finance, not solely Microsoft applications and desktop motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »
Employment Type: Permanent
Salary: £28,000
Posted:

Development Sales Manager / Sales Executive (Property)

Hemel Hempstead, Hertfordshire, South East, United Kingdom
Thrive Homes
and meter readings whilst void. Complete daily checks of the show units to ensure they are presented to the required Thrive standard. Ensure exceptional customer service is provided throughout the customer journey, providing regular communication to the customer. Effectively manage and respond to all leads in line … to them and liaise with customers, mortgage advisors and conveyancing solicitors to meet sales targets. Ensure all customers are aware of any management companies, service and estate charges connected with the purchase. Report on a weekly basis on the level of sales activity and monitor effectiveness of marketing campaigns … obtained proper financial qualification and that it has been verified. Ensure that all prospective purchasers are dealt with in accordance with the level of customer service required by the company, consumer code and relevant authorities and agencies. Conduct activity in accordance with requirements of the Property Misdescription Act. more »
Employment Type: Contract
Rate: £32,000
Posted:

Service Desk Analyst

havant, south east england, United Kingdom
HCLTech
Type: This is Fixed term contractual role Provide hardware/software/network problem diagnosis/resolution via telephone/email/chat for customer’s end users Route problems to internal 2nd and 3rd level IT support staff. Coordinate and manage relationships with vendors and support staff that … word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) Troubleshoot client software and basic network connectivity problems. Identify, evaluate and prioritize customer problems and complaints. May train users and operators on a limited basis and/or may write training procedures. Participate in on-going training … development Routine maintenance updates with other IT staff and business units Provide all required documentation including standards, configurations and diagrams Provide knowledge transfer of Service Desk operations Technical Requirements Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem solving skills more »
Posted:

Field Service Engineer

Reading, Berkshire, South East, United Kingdom
Chubb Fire & Security Limited
Vouchers Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Chubb Community Care now has an opportunity for an Service Engineer to join our team based covering West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire.Key to this role isto provide first line service …/maintenance support to all the company & third party products in use, when called upon to do so Job Description To provide first line service/maintenance support to all company & third party products in use, when called upon to do so. To provide small works engineering functions from … initial survey, through installation to commissioning and customer handover To participate in an out of hours callout rota (typically 1 week in 3) To achieve minimum KPI targets for Response and First time fix on all Corrective and Preventative Maintenance visits. Responsibilities: Carry out Corrective and Preventative Maintenance on more »
Employment Type: Permanent
Posted:

Internal Sales Administrator

Hoddesdon, Hertfordshire, South East, United Kingdom
SC4 Recruitment Limited
Hoddesdon is Office-based with free onsite parking. Do you have B2B customer service experience processing orders? Are you comfortable using Excel? Do you want a role that offers clear progression in a fast-growing, dynamic business? Due to the nature of this role, you will ideally come … from a sales administrative, B2B customer service or account manager role. If this is you, you could be who we are looking for to join a friendly and vibrant team where you'll play a pivotal role in driving our success! Internal Sales Administrator Responsibilities: Be the first … point of contact for customers by email, website and telephone. Managed a customer order inbox, ensuring customer orders were processed and customers were kept up to date with their stock and order queries. Maintain accurate sales records, reports, and databases to track progress and identify opportunities using CRM more »
Employment Type: Permanent
Salary: £28,000
Posted:

2nd Line Support Technician

Redhill, Surrey, United Kingdom
Lloyd Recruitment - Reigate
heights. Joining the fast-paced world of an MSP, your role will include a variety of technical tasks, as well as delivering high level customer service directly to clients and through IT channels. Are you ready for the next step? The Role: Uphold excellent customer service standards, taking ownership of support queries and fostering strong customer relationships. Act as a 2nd point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Collaborate on projects and assist with new customer onboarding as needed. What You'll Bring more »
Employment Type: Permanent
Salary: £35000 - £45000/annum
Posted:

Client Services Coordinator

Basingstoke, Hampshire, South East, United Kingdom
MaxAd
+ Full Training + Great Benefits Warm. Inquisitive. Dynamic. These are the qualities that align with our client's story of customer and employee focussed growth over the last 59 years. In order to build on this proud history, an exciting new opportunity is now available for a passionate … and technology together to create change for the better since 1965, transforming the ways that people and technology connect and create value. With client service excellence forming the backbone of the organisation, a delivery focussed Client Services Coordinator is now required to join an award-winning front-line team … or account management to name just a few. Working closely with the rest of the client fulfilment team you will take ownership of all customer and project orders, maintaining a high level of communication throughout, both externally with customers and internally across departments. Key Responsibilities Support and provision of more »
Employment Type: Permanent
Salary: £28,000
Posted:

Technical Support Engineer

Reading, Berkshire, South East, United Kingdom
Prospero Integrated
Support Engineer (TSE) will be the secondary contact point for Aura customers contacting our Helpdesk. The TSE will work with the helpdesk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This … position requires excellent customer service, organizational, time management, problem solving and interpersonal skills. Key Skills, Experience and Knowledge Communicate and interact with internal employees, clients and colleagues in a professional and timely manner Self-starter capable of working independently and meeting deadlines Excellent verbal and written communication and more »
Employment Type: Permanent
Salary: £40,000
Posted:

Advanced Pharmacy Support Worker

Winchester, United Kingdom
Hampshire Hospitals NHS Foundation Trust
management of the trust wide temperature monitoring system. This is a vital role which provides extensive procurement support and oversees the full temperature monitoring service at our 3 sites. This position is vital to maintain the care of our patients and has close working relationships with the trust's … sites. You must be willing to work hard, be able to manage your own work load as well as meeting the needs of our service users. Working patterns: Full time. Main duties of the job Supervising junior staff Supporting with training others Participating in reviewing SOPs Investigating incident reports … role can be found on the Job Description and Person Specification document attached. Person Specification Familiar with Pharmacy IT systems Essential Computer literate Desirable Customer service experience Purchasing experience Essential Significant experience in the last 3 years. Extensive customer service experience Essential In the last more »
Employment Type: Permanent
Salary: £25147.00 - £27596.00 a year
Posted:

IT Support Specialist

london, south east england, United Kingdom
Avenue Code
an experienced IT Support Specialist to help scale and optimize our business processes, work with users globally to improve productivity, and provide in-person service at our offices by resolving all technical issues. You will be a key member of the IT Support team and ensure the best possible … user experience is being provided in every single interaction. You will provide exceptional customer service in your interactions through tickets, email, and Slack pings. You will be able to multitask and troubleshoot multiple user issues simultaneously and own ongoing small to medium-project work. The expectation for this … position is that you will apply deep troubleshooting skills and analysis, setting the bar for providing capabilities to facilitate exceptional customer interactions through tickets, systems, AV, and other mediums of engagement. Outcomes: ● You will support our core platforms - user support, ticketing, procurement, and provisioning. ● You will take ownership of more »
Posted:

Account Manager

Redhill, Surrey, South East, United Kingdom
nTrust Systems
This Account Manager role is a fantastic opportunity to join a thriving IT Managed Service Provider in Surrey with significant growth plans. We take great pride in supporting our teams continued development - Join us on our exciting journey and thrive alongside a team that shares your ambition and thirst … per year + 12 monthly bonus location: Redhill, Surrey Schedule: Full time (Monday to Friday), Permanent nTrust is a UK-based IT Managed Service Provider with a commitment to becoming the #1 IT MSP for SMEs in the UK, keeping our clients at the forefront of modern technology whilst … delivering exceptional customer service. Our wide selection of services includes IT support, cybersecurity, cloud solutions, and more, all geared towards helping clients achieve their goals and grow their businesses. Our team is at a record high of 17 dedicated and passionate professionals and were not stopping there! You could more »
Employment Type: Permanent
Salary: £40,000
Posted:

Publishing Associate XML | Systems Data Analyst

london, south east england, United Kingdom
IFRS Foundation
standards consolidation, and publishing best-practice. Suggest and implement improvements to the current use of Production-related systems, oXygen and AEM. Business analysis and customer value creation content, its structure and how it interacts with IFRS Foundation technology/products. problems and formulate solutions leading to content and output … improvements. improve operational efficiency and enhance customer value of existing products. the creation of relevant documentation to aid current and future team members. to the development of new digital products, influencing and executing content and operations strategy and improving the customer value offered by the Foundation. for and … oversee the implementation of any new technology and systems connected to or interacting with content management operations. Customer service Support Technical Staff in all aspects of their work of developing Standards. Support the IFRS Foundation’s operational staff in all aspects of their work of disseminating Standards globally more »
Posted:

Fire and Security Service Engineer

london, south east england, United Kingdom
Hybrid / WFH Options
Complete Security Recruitment
Fire & Security Role: Are you a Fire and Security Service Engineer with excellent technical knowledge of security systems? Paying up to £38 What can you expect as an employee: Paid door to door travel for Engineers. Wellness & Employee Assistance Programme (EAP) Perkbox access to a huge range of free … Work Life Balance Access To Mental Health Care Support Salary Sacrifice Pension Scheme Childcare Voucher Scheme Max 3 Year Old Company Vehicle Death in service The ideal candidate would have: Must have a high level of experience of our industry Excellent technical knowledge of security systems Have a systematic … jobs and full use of PDA device. Have a polite but assertive telephone manor Good knowledge of London and the home counties postcodes Good customer service skills ability to motivate staff & colleagues and lead by example The ability to think laterally and "out of the box" Prompt and more »
Posted:

2nd Line IT Technician

Ringwood, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Trusted Technology Ltd
pizza and a posh coffee machine! 2nd Line Technician - The Role We are looking for a 2nd Line Technician to help us deliver outstanding service to our customers, you will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. … To succeed in this role, you'll need a good knowledge of IT troubleshooting and problem solving as well as experience within an IT customer service environment. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Technical Specialist

High Wycombe, Buckinghamshire, South East, United Kingdom
Bluegate Consulting Ltd
possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »
Employment Type: Permanent
Salary: £50,000
Posted:

L2/L3 Technical Specialist

High Wycombe, Buckinghamshire, South East, United Kingdom
Bluegate Consulting Ltd
possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »
Employment Type: Permanent
Salary: £50,000
Posted:

Billing Executive

West Sussex, England, United Kingdom
Gamma
A bit about us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on … solving techniques to day-to-day operations. Work with our customers on the phone and over email to build strong relationships and deliver excellent customer service What you’ll need A passion for technology and great customer service Excellent telephone manner and written communication skills Great more »
Posted:

Projects Engineer - MSP

Borehamwood, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Enable Technology
is to partner with our clients and tailor their IT strategy. Driven by our vision to become one of the UK's premier Managed Service Providers (MSPs), we're dedicated to expanding our product offerings and client base. However, our ultimate priority remains delivering top-tier technological solutions that … dedicated to providing our team members with ample opportunities to develop skills in new areas and advance their careers. Whether you're an experienced Service Desk Engineer or just starting out, we're committed to helping you reach your full potential. At Enable, our small team environment enables us … technical users You enjoy working as both a part of a team and leveraging the expertise of others to solve problems You have exceptional customer service skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WITH Proficiency in Microsoft Office 365 services and email more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Customer Success Representative - German speaking

Dover, Kent, South East, United Kingdom
French Selection UK
FRENCH SELECTION UK Customer Success Representative (German speaking) Salary: around £25,000 pa Location: Dover, Kent At commutable distance: Folkestone, Ashford, Canterbury, Maidstone, Deal, Aylesham, Hythe, Rye, Kent Ref: 5421G *Full time & permanent position* VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search … faster & more efficiently by our team of consultants. The Company: One of the UK's leaders in their field, our client is a vital service provider to international transport companies operating both in the UK and in Europe Main duties: You will be the main point of contact for … clients. You will support them as well as advising them on services available in order to maximise trading operations The Role: Act as a customer service advisor for clients based both in Europe and in the UK Promote the company's services and increase sales opportunities Regularly touch more »
Employment Type: Permanent
Salary: £24,000
Posted:

Helpdesk Engineer

kent, south east england, United Kingdom
Hybrid / WFH Options
La Fosse
in) Remuneration: up to £170 per day (inside IR35 - 5 months rolling contract) Your role as an IT Support Engineer: Providing high level of customer service through on-site technology support as required. Ensuring that all tickets are logged and resolved in a timely and effective manner (according … as an IT Support Engineer: Must have knowledge of MDM, specifically Intune or autopilot Office 365 experience is essential. You'll be passionate about customer service and personable. Confident with support and eagerness to progress technical capabilities. You'll be keen to help with a customer first more »
Posted:

Field Service Engineer, Medical Ultrasound Systems

Watford, Hertfordshire, South East, United Kingdom
TRS Consulting
Field Service Engineer, Medical Ultrasound Systems Basic Salary Up To £53,000 Car Allowance Overtime Excellent Benefits **Excellent opportunities for experienced Ultrasound Medical Imaging Field Service Engineers to join a market leader in sophisticated medical imaging systems, offering first class opportunities for career development** The Role - Field Service Engineer, Medical Ultrasound Systems Following expansion, they seek to recruit a customer focused and technically motivated Field Service Engineer responsible for the service, repair and maintenance of their range of highly advanced ultrasound systems. Your Background - Field Service Engineer, Medical Ultrasound Systems To be considered … for this exciting role, you must be able to demonstrate: A background working in a field service or technical support role, gained within a medical imaging environment Extensive experience of repairing x-ray or ultrasound medical imaging systems Qualified to a minimum of ONC or HNC level or above more »
Employment Type: Permanent
Salary: £50,000
Posted:

Field Service Engineer

Reading, Berkshire, South East, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
We need an electrically biased Field Service Engineers to join an experienced team and become an expert in our sector. We've been in business for over 180 years and with no 'on call' shifts, you'll always know where you need to be and when whilst installing, servicing … to £50,000) BENEFITS: · Company van included - available for private use · Company credit card and fuel card · 23 days holiday rising to 28 with service · 6% company pension · Laptop and mobile phone · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we'll be relocating to … Leicester this year. You'll be based from home as a Field Service Engineer. Covering the South and East Anglia, you'd ideally live in any of the following locations: Milton Keynes, Leicester, Reading, Watford, Cambridge, Slough, Oxford, Aylesbury, High Wycombe, Luton, Northampton, Peterborough, Bedford, Crawley, Woking, Guilford, Andover more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Field Service Engineer

Watford, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
We need an electrically biased Field Service Engineers to join an experienced team and become an expert in our sector. We've been in business for over 180 years and with no 'on call' shifts, you'll always know where you need to be and when whilst installing, servicing … to £50,000) BENEFITS: · Company van included - available for private use · Company credit card and fuel card · 23 days holiday rising to 28 with service · 6% company pension · Laptop and mobile phone · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we'll be relocating to … Leicester this year. You'll be based from home as a Field Service Engineer. Covering the South and East Anglia, you'd ideally live in any of the following locations: Milton Keynes, Leicester, Reading, Watford, Cambridge, Slough, Oxford, Aylesbury, High Wycombe, Luton, Northampton, Peterborough, Bedford, Crawley, Woking, Guilford, Andover more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Field Service Engineer

Bedford, Bedfordshire, South East, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
We need an electrically biased Field Service Engineers to join an experienced team and become an expert in our sector. We've been in business for over 180 years and with no 'on call' shifts, you'll always know where you need to be and when whilst installing, servicing … to £50,000) BENEFITS: · Company van included - available for private use · Company credit card and fuel card · 23 days holiday rising to 28 with service · 6% company pension · Laptop and mobile phone · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we'll be relocating to … Leicester this year. You'll be based from home as a Field Service Engineer. Covering the South and East Anglia, you'd ideally live in any of the following locations: Milton Keynes, Leicester, Reading, Watford, Cambridge, Slough, Oxford, Aylesbury, High Wycombe, Luton, Northampton, Peterborough, Bedford, Crawley, Woking, Guilford, Andover more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:
Customer Service
the South East
10th Percentile
£22,750
25th Percentile
£24,500
Median
£30,000
75th Percentile
£40,000
90th Percentile
£57,500