Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and … collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content more »
South West London, London, United Kingdom Hybrid / WFH Options
Spitfire Network Services Limited
Established in 1988, Spitfire are a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony and IoT solutions to over 5,000 business customers, many … of whom are famous brand names. With emphasis on engineering skills and industry leading customerservice, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry leading … assimilate and keep up to date with industry technology Manage client relationships to grow and cross sell Spitfires products into new customers and existing customer base via telephone and customer facing meetings Have a competitive nature to challenge yourself, meet and exceed set sales targets and sales activities more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
Description Reporting to the CX (Customer Experience) Strategy and Planning Lead, this role will work collaboratively and constructively with teams across Motability Operations to develop and manage the 1-3 year roadmap of key CX activities, and analysis of their impact on achieving CX objectives and targets (using measurement … in evaluating and making decisions to deliver CX priorities, and aligning the company around the CX Strategy for Motability Operations Inputting into the overarching Customer Strategy, coordinating and aligning the CX roadmap with key teams and senior stakeholders Managing the view of all activities and milestones for portfolio of … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customerservice, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we more »
Employment Type: Permanent, Part Time, Work From Home
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Source Talent Limited
that cares for their employees? If so, this role could be perfect for you! This is an opportunity for an individual that possesses good customer care/service skills with the ability to interact at different levels. Your will be flexible and enthusiastic with a desire to look … Electronic Point of Sale (EPOS) and Site Management System to Petroleum Forecourts in the UK. Training will be provided where necessary. Individuals from a customerservice background or similar with some experience of scheduling will be considered. Hours and days of work are Monday to Friday … for this role is £23,000.00 rising to £25,000.00 after completion of the probation period. Job specification Coordination of the 20 strong Field Service Maintenance Engineering Team on a day-to-day basis. This team provide break/fix services to over 3,000 sites in England, Scotland more »
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Confidential
the data team when necessary. Develop and execute SQL queries to analyse and extract data for business requests, troubleshooting and reporting purposes Deliver exceptional customerservice to internal and external stakeholders. Maintain clear and professional communication throughout the support process. Document solutions and create knowledge base articles to … fast-paced environment and handle multiple priorities simultaneously and able to work independently as well as part of a team Desirable of using Jira Service Desk experience in data integration, ETL development, data transformations, and data management. of PowerBI in other advance database technologies like PostgreSQL, MySQL is a … Company bonus scheme (up to 10%) 25 days holiday a year in addition to the statutory bank holidays. (Plus, additional holiday for length of service after 5, 10, 15 years etc). Pension is subject to auto-enrolment, upon day one of joining. The organisation. Employer to make a more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Brighter Places
role: As an IT Systems and Database Analyst, you'll design new IT solutions, modify existing systems and integrate new features, to improve our customerservice and our business efficiency. The role will largely be focused on developing technical solutions on the MRI housing management, finance and asset … systems, modules and way of working across all aspects of the housing management, finance and asset management systems as well as IT infrastructure. Utilise customer journeys to develop IT technical solutions that maximise the customer experience and improve business processes. Lead on upgrades of systems to ensure Brighter more »
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Hays Technology
of our operation, armed with the skills and passion to tackle any challenge head-on. From managing incidents with finesse to providing top-notch customerservice, you'll be the driving force behind our success. With a current team of 5 2nd and 3rd line engineers, you will more »
South West London, Greater London, United Kingdom Hybrid / WFH Options
Language Business
Support Specialist Your main responsibility will be to offer 1st Line technical support to German speaking customers and will include the following responsibilities: Handle customer requests from distributors, resellers and end users regarding technical issues and product questions Technical requests are received in the form of email, Web Form … Technical Support CRM requests ensuring that a 24-hour response is achieved. A 2-hour response is required on some high-profile requests Resolve customer queries by gathering appropriate information from the customer, then researching and resolving the issue Pro-actively maintaining knowledge and updating themselves on all … to time when necessary The successful candidate background, experiences and skills Fluent in German and English is essential Experience in IT support, helpdesk or customerservice is preferred - working knowledge of Computer Networks and a proficient knowledge of PC Architecture Demonstrate a successful education Apple Mac & Linux OS more »
South West London, London, United Kingdom Hybrid / WFH Options
REC-REVOLUTION LTD
set criteria Product lifecycle management Overseeing that all products, categories and pages are uploaded accurately onsite. Where applicable ensuring that all product descriptions use customer-friendly language, reworking page titles, links, imagery and meta descriptions Responsible for enhancing site navigation, refining the customer journey, and strategically placing products … to be the go-to location for premium fashion and housewares on our high streets. We are proud to continue the tradition of excellent customerservice delivered through our fantastic teams. more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
The Growth Consultants
smoothly translate complex changes and technical concepts into easily digestible content. Client Summary Our client is a trailblazer in delivering innovative solutions and exceptional service experiences. With a strong focus on customer satisfaction and a commitment to staying ahead of industry trends, they are dedicated to empowering their … managing external photoshoots, events, or video production (Desirable) Why join them? Be part of a forward-thinking company leading the charge in revolution and customerservice excellence. Enjoy numerous opportunities for personal and professional development, with support for continuous learning and career advancement. Work alongside a collaborative and more »
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Confidential
your time between home, our offices (Bristol, Birmingham, Farnborough and Nottingham) and visiting sites/customers. Willmott Dixon is driven by quality and personable customerservice and to this day we remain family owned and take pride in our core values. We are passionate about people and have more »
Ferndown, Dorset, United Kingdom Hybrid / WFH Options
Rubicon People Partnership
the opportunity to continue to learn and develop within an environment with a reputation built on outstanding technical support, products, and high levels of customer service. Background & Benefits Rubicon’s client began 20 years ago and has since grown to become a market leader with over two million customers more »
Cheltenham, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
small team of L2 Engineers, you will be a key point of escalation for IT and Server issues raised from the L1 Engineers. Your customerservice skills will play a pivotal part in upholding the first-class reputation achieved from their established client base. You will also liaise more »
Cheltenham, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
BARNETT WADDINGHAM & CO
delivery to ensure a blended learning approach. Collaborate with subject matter experts to develop content relevant to our SIPP business, including compliance, risk management, customerservice, and technical skills. Manage the learning management system (LMS) to track training progress, monitor participation, and assess the effectiveness of learning initiatives. more »
Fairford, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Siamo Recruitment
to grow company name and sales Managing a portfolio of clients with pre and post aftersales support Drive new products and upsell to existing customer base Consult lapsed client base and covert back to being a user Generate and provide customer quotes Lead and participate in monthly sales … within dedicated timeframes The ideal candidate for this Sales Account Manager will have the following: Previous sales exposure across B2C or B2B environments Previous customerservice exposure is advantageous KPI driven looking to grow their client base Self-motivated Confident engaging with new clients and lapsed users Excellent more »
Fairford, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Siamo Recruitment
to grow company name and sales Managing a portfolio of clients with pre and post aftersales support Drive new products and upsell to existing customer base Consult lapsed client base and covert back to being a user Generate and provide customer quotes Lead and participate in monthly sales … dedicated timeframes The ideal candidate for this IT Sales Account Manager will have the following: Previous sales exposure across B2C or B2B environments Previous customerservice exposure is advantageous KPI driven looking to grow their client base Self-motivated Confident engaging with new clients and lapsed users Excellent more »
3 UNIVERSAL SQUARE, DEVONSHIRE STREET NORTH, MANCHESTER, England Hybrid / WFH Options
UK VERSITY ONLINE LIMITED
completion Knowledge Management: You'll be referring to and creating knowledge base articles to improve processes and help users resolve common IT issues independently Customer Communication: Inform customers of updates and progress for their incidents and requests, providing exceptional customerservice and ensuring users are informed and more »
South West London, London, United Kingdom Hybrid / WFH Options
HR Solutions
in marketing, knowledge of new marketing technology and tools Ability to multitask, prioritise effectively, and consistently meet deadlines in a dynamic work environment Great customerservice with excellent written and spoken communication Proactive business engagement to support key themes. Competency specification: Professionalism & Integrity (Customer impact, Commitment, Efficient more »
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Confidential
talent solutions. We specialise in sourcing contract and permanent talent for the IT, Tech & Engineering sector and we are passionate about providing top class service, which in turn will support our ambitious regional and global growth plans. To support significant growth, we are looking for Principal Consultants to join … grow sales revenue within your technical market Generate quality business leads to create a pipeline of future business opportunities within your market Provide excellent customerservice to both candidates and clients with an emphasis on establishing long-lasting business relationships End-to-end recruitment activities, including all candidate more »
Bournemouth, Dorset, South West, United Kingdom Hybrid / WFH Options
Bond Williams Limited
and registration processes Support in coordinating class scheduling and room assignments Contribute to the development and maintenance of academic policies and procedures Provide exceptional customerservice to students, faculty, and staff Assist with ad hoc tasks and related activities What we're looking for: Strong organisational and administrative more »
and present our SaaS solutions - Collaborate with the sales team to develop and implement sales strategies - Build and maintain relationships with clients to drive customer retention and upsell opportunities - Provide product demonstrations and presentations to showcase the value of our SaaS offerings - Negotiate and close deals with clients to … competitor activities to inform sales strategies Qualifications: - Bachelor's degree in Business Administration, Sales, Marketing, or related field - Proven track record in sales or customerservice roles - Strong communication, negotiation, and interpersonal skills - Ability to work effectively in a team environment and collaborate with cross-functional teams - Knowledge more »
Dorchester, Dorset, South West, United Kingdom Hybrid / WFH Options
Magna Housing Ltd
to the Asset Investment team. The role & what you take care of: To?ensure that our customers?are provided with a high level of customerservice?. To ensure that our recording and reporting?of data is entered?correctly, thus maintaining?our compliance?requirements. To assist the?Project … concise and accurate work. You will have great numeracy, IT literacy and?interpersonal?skills. This post is subject to a Basic?Level Disclosure & Barring Service (DBS) check. Applicants with transferrable skills are encouraged to apply. A full role Profile is attached to this advert. Magna Benefits: We pride ourselves … be able to provide the fantastic range of services to our customers. We offer: 25 days holiday (rising to 30 days after 5 years service) Pension matched up to 8%. Employee assistance & health care cash plan Learning and development Discounts on entertainment, high street shops and grocery shopping more »
Cirencester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Siamo Recruitment
Bank Holidays Private Medical Insurance 5% Pension Scheme Free Onsite Parking This Sales Support Administrator opportunity will provide you with the following responsibilities: Manage customer quotes and aftersales queries Working closely with the External Sales Account Managers Manage receipt of Purchase Orders from clients including Quality Checks and Error … client invoice reporting The ideal candidate for this Sales Support Administrator vacancy will have the below: A previous exposure supporting a sales function or customerservice is essential A previous experience within IT would be advantageous however, not essential A confident communicator with the ability to converse accordingly more »
Broad Street, Greater London, United Kingdom Hybrid / WFH Options
Picture More Ltd
and migrations. Responsibilities: Translate requirements into functional applications. Develop proof of concepts and assist with integration testing. Configure and customize Dynamics 365 modules (Sales, CustomerService). Conduct user training and support Dynamics 365 adoption. Participate in system testing, data migration, and deployment. Provide ongoing maintenance and troubleshooting. more »
7 Market Street, Lichfield, England Hybrid / WFH Options
RECRUITMENT EDUCATION GLOBAL SERVICES LTD
someone with excellent rapport building skills and is comfortable & confident speaking to people on the phone & in person who is able to demonstrate outstanding customer service. Duties include placing job adverts for roles across our target areas plus more. Role Responsibilities will include, but are not limited to: Supporting more »