26 to 50 of 368 Customer Service Jobs in the South West

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction, in addition to representing the brand by providing Information. Role Completing product presentations. Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership including EV Grants Recognising and Dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … Customer service specialist Level 3 Sales Qualification, (City and Guilds Level 2 Certificates in principles of sales) Emergency first aid at work Understanding electric vehicles Advanced electrification Kia Product Knowledge A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The more »

Service Administrator Location: East Dorset Salary: up to £25k DOE Hours: 8am-5pm Mon-Fri Benefits: 22days + Bank Hols, Pension, Employee assist programme. Aspire Jobs are delighted to be working with our client who are a well-established family run business and who are now looking for an … additional member of staff to join their small, hardworking team. They are looking for a Service Administrator to join their team with the successful candidate ideally having some previous experience in the automotive industry or have some knowledge in motor vehicles. With a large workshop, they predominantly offer Heavy … goods vehicle servicing and maintenance although they do also offer light good vehicle service and M.O.Ts. The Service Administrator will be working in a very fast paced environment and working within a Team of 4 people. The successful Service Administrator will: - Ideally have service administrator experience more »

is an exciting role to join a growing, culture-led company where you will be responsible for providing technical end-user support, troubleshooting, and customer service to clients. The successful candidate will be an eager and enthusiastic professional with 2nd line experience supporting technologies like Active Directory, Azure … line support to end users within a variety of companies, engaging with them via chat, email, phone and portals Prioritise and progress tickets using service management tool, ensuring that they are completed in the agreed SLA Act as escalation point for 1st Line team and escalate 3rd line tickets … when required Provide project support when necessary Build an understanding of client base and deliver excellent customer service always The Candidate: Previous experience of providing technical IT support at 2nd line level Experience of managing a ticket queue, ensuring SLA’s are met in all instances Knowledge of more »

Service Coordinator £28,000 - £33,000 + Training + Career Development + Bonus Scheme Exeter (Office based position) On offer is the opportunity to join a manufacturer of materials handling solutions who are looking for an ambitious person to come on board and join the service coordinator. Required … is a Service Coordinator who will be responsible for working alongside the customer service teams to offer top quality service to customers on a day to day basis. Roles and Responsibilities * Responding to customers and delivering support that is needed * Communication with customers and engineers * Being … the point of contact for large and small accounts * Making sure the organisational customer service targets are set Skills, Qualifications and Experience * Service coordination experience (Preferred) * Excellent organisation and high level of detail * Time management * Multi-tasking skills * Good communicator and can build relationships Package and Benefits more »

frontline hero of IT support for our Bridgwater site, making a tangible impact on Refrescos employee satisfaction every day. Join us as an IT Service Desk Analyst at Refresco, where you'll play a pivotal role as the first point of contact for all IT-related inquiries and issues. … initiated through various channels including email, phone, and in-person interactions, your focus on exceeding expectations will be the cornerstone of our success. IT Service Desk Analyst Bridgwater Permanent Hybrid Monday Thursday 8:30 am 5 pm and Friday 8:30 am 4 pm Reward & Benefits: Annual bonus and … leave + bank holidays Purchase additional holidays Life assurance Employee referral scheme - earn a bonus for referring your friends or family GroceryAid a support service offering financial, legal, wellbeing and practical support, advice and counselling Cheers a benefits platform offering discounts, free perks, and well-being tools for all more »

Are you ready for a new challenge in customer service? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customer service role, even though proven experience of working in a customer service e... APCT1_UKTJ more »

Are you ready for a new challenge in customer service? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customer service role, even though proven experience of working in a customer service e... APCT1_UKTJ more »

Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »

We're looking for an exceptional Service Delivery Manager to help us make a difference to our planet. As our Service Delivery Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the … inclusivity make us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise We're recruiting a Service Delivery Manager (SDM) to work closely with the Met Office Data Provisioning Team. This includes overseeing the delivery of data through Weather DataHub (a … evolve our operational services is key to the future data offer. Your key duties Being responsible for the set up and production of all customer services and managing the day-to-day delivery of these services to customers to meet business, compliance and timeliness requirements. This will include ensuring more »

Field Service Engineer (Biomedical Equipment) **An excellent opportunity for a skilled biomedical or medical engineer to join a market leading manufacturer offering exceptional opportunities for career development** Basic Salary up to £42,000 Car Allowance Pension Scheme Excellent Opportunities for Career Advancement Year End Salary Review - A home based … field service role covering South West London and the surrounding area - The Role - Field Service Engineer (Biomedical Equipment) Following planned expansion, they now seek to recruit a technically focused Biomedical Field Service Engineer, responsible for the planned preventative maintenance, service and repair of their range of … technologically innovative patient ventilators, patient monitors, critical care systems and anaesthesia delivery systems, ensuring that the highest levels of customer service are maintained at all times. Your Background - Field Service Engineer (Biomedical Equipment) To be considered for this exciting opportunity, you must be able to demonstrate: A more »

experience or not-we will have a role for you! If you do not have experience but have always wanted to learn more about Customer Service processes, or perhaps study to help your business knowledge grow, then this is the opportunity for you! Role Overview: As an Back … dedicated support in line with company standards and assist National Accounts Reservations Agents as needed. Key Responsibilities: Manage branch queries Trigger mileage, changeover and service requests on customer reservations systems Record and escalate overdue mileage requests appropriately Coordinate vehicle changeovers with other departments Run reports to help business … operations Monitor and escalate high mileage reservations to account managers Use customer portals to address service issues and offer compensation when necessary Collaborate with Account Managers to resolve issues promptly Escalate potential problems to the Back Office Manager Skills and Qualifications: Previous customer service experience desirable more »

Field Service Engineer (White Goods/Domestic Appliance) £28,000 - £38,000 + Optional Overtime (2xPay) + Quarterly Bonus + Days based + Work/Life Balance + Van (personal use) + Phone + Tablet + Training + Qualifications Swindon Are you a White Goods/Domestic Appliance engineer … and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer, Technical Support, Appliance Maintenance more »

Service and Small works Engineer Cirencester and surrounding area Outside IR35 Are you an experienced Service and Small Works Engineer looking for a new opportunity? We have a fantastic position available in the Cirencester area with a three month start and potential for further work. Job Description: Conduct … service and maintenance work on a range of fire and security systems Conduct small works as required on a range of fire and security systems Troubleshoot and repair any issues with the systems Ensure compliance with industry standards and regulations Provide excellent customer service and maintain strong … Collaborate with the team to ensure efficient and effective project completion Requirements To be successful in this role, you should have: Considerable experience of service and small works Have experience working across a range of fire and security systems Strong technical knowledge of a range of fire systems Be more »

Role: 3rd Line Service Desk Engineer Role Type: Permanent Location - On-site Gloucester Salary - £38,000>£42,000 The 3rd Line Service Desk Engineer is responsible for providing all levels of technical support to remote and onsite customers with a managed service contract. They will also provide … support to 1st and 2nd line service desk engineers. The successful candidate will be responsible for achieving and maintaining good working relationships with customers and providing a high level of customer service for all support queries whilst adhering to all service management principles. The role will … and working with Technical Architect and/or Solutions Architect to create IT solutions that meet those needs Maintaining 95% or above on our service desk SLA agreements Maintaining the business IT network, ensuring that any items of risk are highlighted or removed from the infrastructure Answering incoming telephone more »

1st Line Service Desk | Up to £25k |Bournemouth The Company They are a rapidly expanding MSP based in Bournemouth that work with banks, high street brands, charities and other well known businesses to provide high quality IT support services, Cyber security and consultancy. It is a fast paced and … fun environment to work in with plenty of room for progression. The Role You will be part of a the service desk team, dealing with phone calls, emails and all other communications are answered in an efficient and professional manner, this will help develop customer service skills. … technical issues and to build, install and configure computer hardware. Requirements Valid UK Drivers license and car Minimum 1 year MSP experience Skills Fantastic customer service skills Prior service desk experience Office 365 Laptop/PC repair and diagnostics Even if you don't tick every box more »

1st Line Service Desk | Up to £25k |Bristol The Company They are a rapidly expanding MSP based in Bristol that work with high street brands, charities and other well known businesses to provide high quality IT support services and consultancy. It is a fast paced and fun environment to … work in with plenty of room for progression. The Role You will be part of a the service desk team, dealing with phone calls, emails and all other communications are answered in an efficient and professional manner, this will help develop customer service skills. As well this … technical issues and to build, install and configure computer hardware. Requirements Valid UK Drivers license and car Minimum 1 year MSP experience Skills Exemplary customer service skills Prior service desk experience Office 365 Laptop/PC repair and diagnostics Even if you don't tick every box more »

Job Overview: We are currently recruiting an experienced Field Service Engineer on behalf of our client, a leading injection moulding machine manufacturer to join their established team. Benefits: Company vehicle & tools Profit related bonus scheme Generous overtime rates Private healthcare plan Flu vaccination Holiday buy back scheme Death in … service benefit Remit: As a Field Service Engineer you will be responsible for installing new injection moulding machines to customer premises and carry out routine servicing and repairs to ensure customer satisfaction. This role will suit either current or previous experienced Service Engineers or Maintenance … Engineers looking to move into a Service Engineer role, this role is home based with candidates preferably located in the Midlands or South/M4 Corridor. Responsibilities: Install new injection moulding equipment at clients sites, ensuring proper setup and configuration according to manufacturers guidelines. Provide remote and on-site more »

appoint an enthusiastic hard hard-working and highly motivated Business administration assistant. To be responsible for providing efficient and effective administrative and/or customer service support to respond to service-specific needs Role To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including: - Postal duties Undertaking reception duties Photocopying and collating documents Taking telephone messages Inputting data onto computer systems e.g. SIMS, Eduspot Using IT packages for word processing, spreadsheet and database applications Dealing with customer requirements in a courteous … Closing Date Wednesday, 12th June 2024 Start Date Monday, 9th September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Creative Qualifications Maths & English GCSE or equivalent, grade 4 and above (Desired) About the Employer St more »

and maintain server and workstation monitoring platform daily • Logging support tickets for all issues flagged, including 24/7 and daily checks, notifying the Service Desk Manager of reoccurring outages • Raise hardware failures as critical P1 priority and raise outages as critical P1 priority • Assist on Project work and … Projects run from the Service Desk • Highlight and complete proactive maintenance for support clients • Ensure Service Desk Co-Ordinator is kept informed of any scheduling conflicts or changes • Ensure that time is logged correctly against tickets and is updated accurately and promptly • Ensure all paperwork relating to finished … an IT support environment covering several different technical areas • Able to demonstrate good communication skills, written, over the phone and face to face • Good customer service skills and experience in providing customer service • At least 1 formal IT qualification at entry level or above. For example more »

Trainee Field Service Engineer (Full Industry Training) £23,000 - £30,000 + Company Car + Door to Door + Local Patch + Specialist Industry Training + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + Benefits Field Based, commutable from Plymouth, Ivybridge, Saltash, Callington, Liskeard … Salcombe, Totnes, Tavistock and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress through … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail more »

Account Manager OR Fast Track Engineer position. This unique opportunity will allow the right person to flourish as a Technical Engineer and as a Customer Success Manager, working for one of the UKs leading Microsoft Solutions Partners, with 8 Microsoft Specialisations and 5 Microsoft Designations. Role Overview: As aMicrosoft … successful onboarding of workloads within M365. Responsibilities: Provide technical guidance, best practices, and remediation steps to successfully onboard users to Microsoft Office 365. Support Customer Success Managers (CSMs) during customer welcome calls by addressing technically minded questions. Lead technical workshop discussions with customers across specific M365 workloads, tailoring … approaches to help them achieve their goals. Own technical workshop engagements through their lifecycle, ensuring satisfactory customer resolution. Accurately record time in a centralized system for reporting on customer service usage. Requirements: Practical knowledge of the full M365 stack Hands on technical support experience and capabilities Any more »

is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers. You will work directly under the Head of Claims, focusing on identifying information gaps, investigating claims … principles accurately, making strategic decisions to benefit insurers. - Assist managers in supervising, identifying training needs, and delivering both individual and group training. - Provide exceptional customer service, maintaining high standards as part of a market-leading claims function. - Build and maintain strong relationships with all stakeholders to exceed service levels. - Adhere to service level agreements and key performance indicators, ensuring consistent client claims handling and compliance with insurers' reserving policies. - Investigate insureds' exposure, liability, and quantum, guiding responses to complaints and claims, and approving settlements within delegated authority. - Manage panel solicitors and report to insurers on policy more »

role will have the following responsibilities: * Sales lead generation and building a pipeline of high-quality prospects * Achieving against set Sales targets * Completing required customer calls per day * Utilising the promotional support information available to target and promote new ranges and initiatives to drive further sales * Building an engaging … positive relationship with their customers through maintaining high standards of customer service and care during and between interactions * Driving, developing and delivering sales opportunities through new accounts across the portfolio * Actively managing designated accounts to drive commercial sales and build customer retention * Ensuring their account base continues … to consistently grow The successful candidate background * Fluency in English and German * Previous customer sales experience or customer service experience * Results/target driven * Experience of working in a role making outbound calls * Ability to use Word and Excel and learn new systems as required * Tenacity - the more »

Carebeans is looking for an enthusiastic individual to fill the position of an Apprentice Technical Customer Experience Hero – ensuring our customers have a great experience. Role A good understanding of technology PCs, phones and software products Testing new releases of the software, feeding back issues and working closely with … the development team Experience in customer service in software and technology. Has good communication skills and a desire to help. Is a problem solver and wants to take on some responsibility. aAbonus would be that they have worked in the social care sector. Some technical training or experience … system and generating invoices. Chasing up customers who haven’t paid. Managing customers' lockdown software on their devices. Assisting the financial controller. Provide top customer service and assist customers with their queries. Who would be the right person for this role. You may already have a care background more »

opportunity to join our team as an Ecommerce Manager. Working with premium brands, products and with a team that is motivated to give excellent service and drive quality at every turn. This role is office based, full time in Taunton TA1 with potential for some hybrid working after an … and promotional plans as required to drive sales and engagement, identifying the best way to present brands, features and benefits to end users. Drafting customer-facing emails using Mailchimp, delivering engaging and highly converting email communications. Developing email engagement journeys to cross promote and develop revenue from the email … channel. Working closely with our Customer Services team to ensure a fantastic Customer Service experience, including ownership of our help platform. Conduct regular research of competitor online activity. Line management of the ecommerce assistant. Working closely with the buyers, operational, marketing, creative and customer services teams more »