Cisilion are seeking a dynamic Service Centre Manager to join our Client Services team. In this role, you will have responsibility of the entire service centre, including the 24/7 service desk and the senior engineering team (20+ colleagues) - this will include direct line management of … the team leaders of the various teams. The Service Centre covers multiple technology stacks, including networking (Cisco, Meraki, Fortinet), collaboration (various), and cloud services (Azure). Your primary responsibility will be to ensure the smooth operation and continuous improvement of the Cisilion Service Centre, delivering exceptional customerservice and technical support to our clients. Knowledge & Experience Team Leadership experience in a technical operations environment. Strong Service Management knowledge across the ITIL practices of Incident, Problem, Change, Event, Knowledge, Asset & Configuration Management. Technical acumen achieved through experience in an operations environment e.g. Support and/ more »
Tamworth, Staffordshire, West Midlands, United Kingdom
Oakley Recruitment
The ideal candidate should be personable and professional. They should be flexible and adaptable, understanding what to prioritise. You will be working within the CustomerService Team, offering full administration support in the Bespoke Department. Assisting the Bespoke Stock Co-ordinator and supporting the wider CustomerService … per year Free parking Competitive contributory pension scheme Health cash plan Share save scheme Discounts on products and services Job Role: Dealing with the customer back orders Raising works orders across multiple warehouses using Sage system Liaising with the CustomerService team on outstanding orders/stock more »
Gloucester, Gloucestershire, South West, United Kingdom
Rise Technical Recruitment Limited
Junior Mechanical Fitter (Train into Field Service) £27,000 - £30,000 + Company Car + Door to Door + Specialist Engineering Training + Premium Overtime + Bonus + Progression + Benefits Field Based, commutable from Gloucester, Cirencester, Bristol, Malmesbury, Swindon, Tewkesbury, Worcester and surrounding areas. Are you an aspiring … Field Service Engineer looking to break your way into industry and work for a Globally renowned business where you will be fully trained into their industry and given the opportunities to showcase your skillset and take the next step in your career all whilst working a local patch with … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within Retail, Finance, Gaming and Hospitality more »
Junior Mechanical Fitter (Train into Field Service) £27,000 - £30,000 + Company Car + Door to Door + Specialist Engineering Training + Premium Overtime + Bonus + Progression + Benefits Field Based, commutable from Bournemouth, Poole, Christchurch, Ringwood, Southampton, Blandford Forum, Salisbury and surrounding areas. Are you an … aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business where you will be fully trained into their industry and given the opportunities to showcase your skillset and take the next step in your career all whilst working a local patch … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within Retail, Finance, Gaming and Hospitality more »
Gloucester, Gloucestershire, South West, United Kingdom
Rise Technical Recruitment Limited
Trainee Field Service Engineer (Full Industry Training) £27,000 - £30,000 + Company Car + Door to Door + Specialist Engineering Training + Premium Overtime + Bonus + Progression + Benefits Field Based, commutable from Gloucester, Cirencester, Bristol, Malmesbury, Swindon, Tewkesbury, Worcester and surrounding areas. Are you an aspiring … Field Service Engineer looking to break your way into industry and work for a Globally renowned business where you will be fully trained into their industry and given the opportunities to showcase your skillset and take the next step in your career all whilst working a local patch with … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within Retail, Finance, Gaming and Hospitality more »
Trainee Field Service Engineer (Full Industry Training) £27,000 - £30,000 + Company Car + Door to Door + Specialist Engineering Training + Premium Overtime + Bonus + Progression + Benefits Field Based, commutable from Bournemouth, Poole, Christchurch, Ringwood, Southampton, Blandford Forum, Salisbury and surrounding areas. Are you an … aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business where you will be fully trained into their industry and given the opportunities to showcase your skillset and take the next step in your career all whilst working a local patch … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within Retail, Finance, Gaming and Hospitality more »
Junior Mechanical Fitter (Train into Field Service) £27,000 - £33,000 + Company Car + Door to Door + Specialist Engineering Training + Premium Overtime + Bonus + Progression + Benefits Field Based, commutable from South London, Lambeth, Brixton, Streatham, Wimbledon, Mitcham, Thornton Heath, Greenwich and surrounding areas (TW … KT, CR, BR and South London Postcodes). Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business where you will be fully trained into their industry and given the opportunities to showcase your skillset and take the … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within Retail, Finance, Gaming and Hospitality more »
Trainee Field Service Engineer (Full Industry Training) £27,000 - £33,000 + Company Car + Door to Door + Specialist Engineering Training + Premium Overtime + Bonus + Progression + Benefits Field Based, commutable from South London, Lambeth, Brixton, Streatham, Wimbledon, Mitcham, Thornton Heath, Greenwich and surrounding areas (TW … KT, CR, BR and South London Postcodes). Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business where you will be fully trained into their industry and given the opportunities to showcase your skillset and take the … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within Retail, Finance, Gaming and Hospitality more »
Trainee Field Service Engineer (Full Industry Training) £27,000 - £33,000 + Company Car + Door to Door + Specialist Engineering Training + Premium Overtime + Bonus + Progression + Benefits Field Based, commutable from South London, Lambeth, Brixton, Streatham, Wimbledon, Mitcham, Thornton Heath, Greenwich and surrounding areas (TW … KT, CR, BR and South London Postcodes). Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business where you will be fully trained into their industry and given the opportunities to showcase your skillset and take the … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within Retail, Finance, Gaming and Hospitality more »
Employment Type: Permanent
Salary: £29000 - £33000/annum Training + Premium Overtime + Van
to join their dynamic support team. This is an excellent opportunity to be part of an innovative, fast-paced organisation dedicated to delivering exceptional customerservice to a global network of resellers and end-users. The Role: As a Support Specialist, you'll play a key role in … ensuring customer satisfaction by responding to technical inquiries and providing guidance on the company's proprietary software and digital ecosystem. Based in the Sheffield office, you'll collaborate with a small, dedicated team, acting as both a customer advocate and brand ambassador. Key Responsibilities: Deliver professional, courteous support … customers. Troubleshoot issues across the company's product range and ensure resolutions. Essential Skills: Fluency in French and German (spoken and written). Outstanding customerservice and communication skills. Positive, proactive, and adaptable attitude with attention to detail. Excellent interpersonal and problem-solving abilities. Ability to manage a more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Verus Recruitment
to join their dynamic support team. This is an excellent opportunity to be part of an innovative, fast-paced organisation dedicated to delivering exceptional customerservice to a global network of resellers and end-users. The Role: As a Support Specialist, you'll play a key role in … ensuring customer satisfaction by responding to technical inquiries and providing guidance on the company's proprietary software and digital ecosystem. Based in the Sheffield office, you'll collaborate with a small, dedicated team, acting as both a customer advocate and brand ambassador. Key Responsibilities: Deliver professional, courteous support … customers. Troubleshoot issues across the company's product range and ensure resolutions. Essential Skills: Fluency in French and German (spoken and written). Outstanding customerservice and communication skills. Positive, proactive, and adaptable attitude with attention to detail. Excellent interpersonal and problem-solving abilities. Ability to manage a more »
to join their dynamic support team. This is an excellent opportunity to be part of an innovative, fast-paced organisation dedicated to delivering exceptional customerservice to a global network of resellers and end-users. The Role: As a Support Specialist, you'll play a key role in … ensuring customer satisfaction by responding to technical inquiries and providing guidance on the company's proprietary software and digital ecosystem. Based in the Sheffield office, you'll collaborate with a small, dedicated team, acting as both a customer advocate and brand ambassador. Key Responsibilities: Deliver professional, courteous support … customers. Troubleshoot issues across the company's product range and ensure resolutions. Essential Skills: Fluency in French and German (spoken and written). Outstanding customerservice and communication skills. Positive, proactive, and adaptable attitude with attention to detail. Excellent interpersonal and problem-solving abilities. Ability to manage a more »
Service Delivery Manager Purge & Relight Our Role As a Purge and Relight Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the … achievement of all safety and environment legislation, engineering and customer standards. The Purge and Relight Manager oversees and coordinates the safe purging, commissioning, and relighting of gas mains during replacement projects. The role ensures all work complies with health, safety, and environmental regulations and achieves customer satisfaction through … quality service delivery. You will provide operational leadership ensuring that the work is delivered safely on time, within budget and to our clients expectations. In addition to Health and Safety, customerservice is critical. You will ensure that work is carried out in a manner which meets more »
Are you passionate about delivering exceptional customerservice and enjoy supporting clients? If you thrive on building strong relationships and are excited by the idea of helping law firms optimize their use of cutting-edge property platforms, wed love to hear from you! About the Role This role … and ensure they are fully supported. Weekly reporting will play a crucial part in your role, allowing you to update management on client interactions, service and product upsells, and any notable trends in client spending. By analysing internal reports, youll identify patterns or changes in user activity and take … friendly team environment. Well provide comprehensive training to help you succeed and grow with us. About You We seek someone with a background in CustomerService, Sales, or Telesales, ideally within the Property or Legal sector. Strong organisational and time-management skills are essential to keep performance on more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
identifi Global Resources
Service Desk Analyst – Hybrid Working Location: Milton Keynes (Tilbrook, near to Red Bull Racing HQ) Salary: £24,000 per annum + benefits + £150 additional weekend pay Working Hours: After the probation period, you will fall into a shift pattern of 7am-3pm or 11am-7pm, including 1 in … weekends Are you passionate about delivering exceptional customerservice while growing your technical skills in a progressive, supportive environment? If so, this could be your perfect opportunity. Our client, a world-class security and digital transformation solutions provider , works with some of the UK’s most secure clients … including the MoD, Police, and Government , as well as overseas and private sector companies. They’re looking to grow their collaborative Service Desk Team with an enthusiastic Service Desk Analyst . What’s in it for you? Hybrid working: Start office-based during training, then enjoy a hybrid more »
passed through one of our logistics centres or been prescribed by one of our expert teams. Join us and work with distribution and specialist service leaders. Together, we can progress your sales career. We celebrate diversity and inclusion and are continually creating a culture where everyone is appreciated and … coordinating with account managers for accurate processing. Oversee the daily delivery checklist to ensure orders are invoiced, dispatched and tracked, addressing any delays through customerservice and raising necessary support tickets Generate and distribute daily sales reports, maintain the call statistics tracker, sharing detailed call performance data with … securing pricing from vendors, processing warranty forms and liaising with product managers and relevant teams to finalise bids and warranties. Coordinate returns processes with customerservice, follow proper protocols and monitor freight adjustments to recover overcharges, ensuring efficient handling and financial accuracy. Our Culture We really care about more »
a Senior Project Manager with strong experience to join our dynamic team. The ideal candidate will have extensive experience in Field Services, Dynamics 365 CustomerService, Dynamics 365 Sales Insight, Dynamics 365 for Sales, Dynamics 365 Field Services, and Microsoft CRM. Experience in the Utilities domain is a … business goals and objectives. Oversee project timelines, budgets, and resource allocation to ensure successful project delivery. Provide technical expertise in Field Services, Dynamics 365 CustomerService, Dynamics 365 Sales Insight, Dynamics 365 for Sales, Dynamics 365 Field Services, and Microsoft CRM. Coordinate with cross-functional teams to ensure … ensure project success. Qualifications Possess strong experience in project management with a focus on Field Services and Dynamics 365. Demonstrate expertise in Dynamics 365 CustomerService, Dynamics 365 Sales Insight, Dynamics 365 for Sales, Dynamics 365 Field Services, and Microsoft CRM. Experience in the Utilities domain is a more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Met Office
We are looking to recruit two Service Desk Analysts to provide world-class customer support to help us make a difference to our planet. As our Service Desk Analyst, the job may be suitable for hybrid working, which is where an employee works part of the week … inclusivity make us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise Joining our Met Office Service Desk, you will assist in delivering a world class customerservice using our IT Service Management tool ServiceNow to manage customer … range of questions, which requires you to actively listen, and have a genuine level of empathy in times of distress or frustration. As our Service Desk Analyst - Customer Support Advisor, you will handle questions about weather forecasts and climate, as well as helping to manage and resolve operational more »
Lymington, Hampshire, South East, United Kingdom Hybrid / WFH Options
ClearCourse
Do you thrive in a busy, fun team? In this case, this could be the chance to kick start or further your career in CustomerService and grow in a team that would support your development. You'll be working for GiftPro, which is a part of ClearCourse … Retail - a great opportunity to join an incredibly busy, thriving business, and gives you the chance to make a difference to a customer and help them grow their business. The team loves it here because they never get bored, and they're not always on the phone (as in … Health, Perkbox, etc... Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships The main responsibilities would be: As a CustomerService Advisor, a typical day would be to primarily carry out day-to-day support for clients including calls, emails and LiveChat, etc. more »
Swindon, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Job Title: IT Service Desk Analyst Location: Swindon (Hybrid role - 2-3 days a week in the office) Salary: Up to £28,000 + 7.5% on-target bonus Role Overview: We are seeking a highly motivated IT Service Desk Analyst who is passionate about providing outstanding service … role in supporting desktop and application issues, as well as continually developing new skills to support a 'shift left' culture. Key Responsibilities: Deliver exceptional customerservice and ensure high levels of customer satisfaction. Accurately log IT incidents and service requests, managing ticket queues, and ensuring timely … promptly and clearly, gathering comprehensive details on the incident and its impact. Contribute to the internal Knowledgebase by creating documentation. Continuously seek to improve service desk offerings and the overall customer experience. Qualifications and Experience: Extensive experience as an IT Service Desk Analyst, preferably across multiple organizations more »
locations across the South West and North Wales, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customerservice-focused individual with previous experience … articles to assist users in resolving common issue Ensuring all open cases are updated with relevant information and customers are regularly updated Provide excellent customerservice by communicating effectively and professionally with end-users Attend customer site to assist with tickets that cannot be resolved remotely Stay … updated on industry trends, new technologies, and best practices through ongoing training and professional development Job Experience Required: Have an ICT background with service desk experience is preferred Solid experience in customerservice (excellent verbal and written communication skills required) Loves working as part of a team more »
IT Service Desk Manager required in Westbury. Starting salary up to £45,000 per annum pending experience. 40-hour week between the hours 8:00am-6:00pm Monday to Friday. Fantastic long-term career prospects with a multi-award winning dealer group operating for over 50+ years. A not … to-miss opportunity has become available for an IT Service Desk Manager to joinour clients multi-franchise approved commercial vehicle dealer group based out of their head office in Westbury. Reporting to the IT Manager and our client's senior management team, as the IT Service Desk Manager … you will be responsible for overseeing the day-to-day operations of the IT service desk, ensuring that support services are provided efficiently, effectively, and in line with business needs. This role involves leading and managing a team of service desk analysts, driving continuous improvement in customermore »
Manchester, North West, United Kingdom Hybrid / WFH Options
Corecom Consulting
offers a competitive salary, flexibility, and the opportunity to work with cutting-edge technologies. If you have the right mix of technical skills and customerservice experience, we want to hear from you! Role Details: Position : IMAC Engineer Salary : £32,000 - £35,000 per annum (negotiable based on … up to 3 months for exceptional candidates. Essential Skills and Requirements: A valid driving license. Ability to obtain SC clearance as a minimum. Strong customerservice skills. Proven experience in installing or upgrading data centers. Resides north of the Midlands. Desirable Skills: Familiarity with Dell portfolio storage products. … short-duration jobs (a few hours on-site) and longer-term projects (spanning multiple days). What Were Looking For: A professional with exceptional customerservice skills, capable of representing the organization in high-pressure environments. A proactive, adaptable individual who thrives in dynamic settings. Interview Process: First more »
Service Desk Analyst (1st & 2nd Line) Laing O'Rourke are looking for an ambitious and team centric Service Desk professional to join their talented IT Support team! You will ideally have proven experience working within a Technical Service Desk ITIL environment, providing professional customer focused service to agreed standards and procedures within Service Level Agreements (SLAs). You'll need technical expertise to troubleshoot and resolve incidents and complete Service Requests according to agreed processes. Excellent time management skills ensures SLA are met, maximising first line resolutions and minimising escalations. Scope of Job … sites and offices across the UK Support of multiple disciplines across the business Potential for support across multiple geographical hubs based on user location Service provision for 6000+ users Work shifts between the hours 7am and 6pm. Key Deliverables & Accountabilities Be customerservice focussed with the ability more »
Northampton, Northamptonshire, East Midlands, United Kingdom
TRS Consulting
Field Service Engineer, Medical Systems **An excellent opportunity for a skilled biomedical or medical engineer to join a market leading manufacturer offering exceptional opportunities for career development** Basic Salary £38,000 to £44,000 On Target Earnings £52,000 Bonus 10% Overtime (Circa £4,000) Company Car Pension Scheme … Excellent Opportunities for Career Advancement Year End Salary Review The Role - Field Service Engineer, Medical Systems Following planned expansion, they now seek to recruit a technically focused Biomedical Field Service Engineer, responsible for the planned preventative maintenance, service and repair of their range of technologically innovative patient … ventilators, patient monitors, critical care systems and anaesthesia delivery systems, ensuring that the highest levels of customerservice are maintained at all times. Your Background - Field Service Engineer, Medical Systems To be considered for this exciting opportunity, you must be able to demonstrate: A competent background in more »