1st Line DesktopSupport Analyst – City of London - £25,000 - £33,000 Harrington Starr have a 1st Line DesktopSupport Analyst opportunity for a Leading Exchange client operating in over 15 European Markets, based in Central London. Our client possesses market-leading technology and innovative rules … for trading which has seen them make waves in the industry. Due to further expansion their tight knit Support team requires additional headcount. Please note this role will require a minimum of 4 days a week onsite. Responsibilities and Duties 1st line desktop, voice and remote access support … laptops, desktops, telephony, and mobile phones. Managing users and groups within Active Directory. Responsible for implementing approved procedures (change control, joiners/leavers, etc.) Support and maintain Microsoft Teams AV equipment (Yealink). Prepare and maintain up to date documentation. Manage relationships and work with vendors to escalate issues more »
DesktopSupport Engineer - Edinburgh 3 month contract £18.13 per hour Fully onsite SC CLEARED or Clearable Our client are a well known consultancy who are looking for a Desktop Engineer to provide on-site support to their users. Key responsibilities Provide desktopsupport for … end users Provide Support for mainly HP Kit Peripheral kit support - docking stations, keyboards & mice Windows 10 & Windows 11 IPhone Support Office 2016 & Outlook Ideally you will be SC Cleared already, if not have the ability to be SC Cleared If you feel this is a good more »
Level 2 DesktopSupport About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over … every one of them. They are exceptional and we are looking for more exceptional people to join us. Key responsibilities: · Provide 2nd Line onsite desktop and application support services to end users · Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices · Repair hardware and … peripheral faults in conjunction with warranty providers · Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs · Operate cohesively with the service desk team to maintain service levels · All work undertaken must be logged via a Service Desk Reporting Tool more »
Level 2 DesktopSupport About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over … every one of them. They are exceptional and we are looking for more exceptional people to join us. Key responsibilities: · Provide 2nd Line onsite desktop and application support services to end users · Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices · Repair hardware and … peripheral faults in conjunction with warranty providers · Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs · Operate cohesively with the service desk team to maintain service levels · All work undertaken must be logged via a Service Desk Reporting Tool more »
Job: DesktopSupport Engineer Rate : £300 - £600 p/d (Inside IR35) Location: London - On site Client: Fintech In this position you will provide high-quality support services to various teams within a fast-paced financial company. Responsibilities · Plan, execute and support company wide tech projects … . General tech/desktopsupport · Infrastructure Support (debugging) . Managing incidents through service now . Set up new starters including physically piecing together and prepping workstations · Work with external vendors · Enrol new starters Qualifications · knowledge across windows platform (Linux is a +) . Strong troubleshooting skills … . Customer support skills . Prior experience in a similar role (preferentially at a financial firm) · Productive hard worker, with a great personality! Please apply directly if you fit the spec for the role and wish to discuss further jhayne@hunterbond.com more »
Kidlington, Oxfordshire, South East, United Kingdom
Reed Technology
IT Support | Technical Support | 2nd Line | Desktop The role will be onsite in Kidlington. As the IT Support Analyst, you will be required to undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's … business with the minimum of disruption. You will be providing 1st and 2nd line support with the opportunity to work in 3rd line once trained and developed. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support … the resolution of issues, problems, service requests and changes. Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Support of key functional areas across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
Onsite IT Support Engineer Full time Permanent Location: Hybrid working - Remote/2 days a week in the Birmingham office £30,000 - £35,000 plus company benefits including pension and private medical cover Start: Candidates must be able to start by mid June 2024 latest - candidates who are available … immediately would be ideal An accomplished, Midlands based Onsite IT Support/Desktop Engineer is required for this superb opening to work in our leading global client's expanding IT services division as they expand their portfolio of services. Role: The Onsite IT Support Engineer will deliver … robust processes and providing accurate and consistent outcomes Understanding agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users Required experienceL Solid, recent experience in IT Deskside/Desktopsupport across medium/large organisations Proficiency more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Hybrid working, Medical
DesktopSupport Engineer - Autotask (Fully Remote) Our well established client is looking for a immediatley available DesktopSupport Engineer on an initial 1-2 month contract with potential to extend. This is a fully remote position. Key skills Office 365 Exchange Windows Operating Systems Active Directory more »
Desktopsupport Analyst (1st & 2nd line) required for a well established FTSE 250 Property Management company. This is a first and second-line IT Helpdesk and Deskside support role provinding a service to local office and remote staff. The role includes setting up and integrating new employees … communications Preparation and provision of hardware and software for new employees Desired Skills & Experience: Essential At least 6 months continuous experience of Helpdesk and Desktop IT support Understanding of Active Directory (including Administration) Office 365 (including user Admin) IT support (including Networking TCP/IP, DHCP/… DNS) Beneficial Experience with setting up and troubleshooting video meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Understanding/Awareness of ITIL support framework The role is primarily office-based with plenty of face to face interaction with staff at all more »
Position: DesktopSupport Engineer Location: Remote Salary: £25,000- £30,000 depends on the experience Due to the organic business growth in recent years for one of our key client, they are looking to recruit a DesktopSupport Engineer for their London office. The Role & Responsibilities more »
Win-10 Microsoft Managed Devices (MMD) Build - Refurbishment, OS Installation, Application installation via Intune/SCCM, Active Directory Management. * Providing support for Desktop/Laptop in MMD infrastructure * CMDB Management * Providing DesktopSupport and addressing tickets for WIN-10 Deployment related issues and requests. * Hand hold … customer in installation of any applications, 1st Level of support * Troubleshooting and resolving users' desktop/laptop/tablets issues remotely * Identification, troubleshooting and resolution of various services running on Windows-10 Operating system * Management of End to End Infrastructure from Windows 7 & 10 Devices, Core Applications and … management of these devices using the in-place backend infrastructure * Antivirus Management * Windows 7 and 10 Patch management, Image management, * Providing support for operating systems including performance monitoring, operations planning, troubleshooting and preventative maintenance. * Troubleshooting O365 related issues * Should work effectively with relevant teams to investigate and resolve technical more »
Role: Onsite IT Support Engineer Location: Houston, Texas (Onsite working - 5 days per week) Salary: Flexible dependent on experience, plus company benefits including pension and private medical cover An accomplished, Onsite IT Support/Desktop Engineer is required for this superb opening to work in our leading … global client's expanding IT services division as they expand their portfolio of services. The IT Support Engineer will focus on providing IT services to end users. This will be a face to face role, working in the office 5 days per week. You will perform Incident & Problem management … Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and Third-Party vendors to manage all On-Site Technical Support requests to Resolution and Closure. Role: The Onsite IT Support Engineer will deliver quality IT services from the respective HUB location, collaborating with more »
Ntrinsic are working with an organisation based in the Ipswich, who are looking for a Senior Desktop Engineer. This is a permanent position working Monday - Friday 9am - 5:15pm - Onsite . Day to day: Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known … and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general … IT tasks Providing Hands and Eyes support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & asset management ensuring the desktops and laptops are correctly added to the database and more »
DesktopSupport Engineer | £25,000 - £30,000 + Company Benefits | Hybrid | Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies … We are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your … technical skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for more »
huddersfield, yorkshire and the humber, United Kingdom
Franklin Fitch
DesktopSupport Engineer | £25,000 - £30,000 + Company Benefits | Hybrid | Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies … We are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your … technical skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for more »
london (hounslow), south east england, United Kingdom
Franklin Fitch
DesktopSupport Engineer | £25,000 - £30,000 + Company Benefits | Hybrid | Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies … We are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your … technical skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for more »
Are you an experienced Senior DesktopSupport professional looking for an exciting opportunity in London? Our client, a global investment management firm, is seeking a dynamic individual to join their team on a 6-month contract. With a commitment to delivering exceptional client service and fostering a healthy … our client takes an active and engaged investment approach. As part of their team, you will have the chance to contribute to their global support network and play a lead role in handling escalations and VIP queries. Responsibilities: Be part of a premier support function, providing excellent client … changes in the Workplace Technologies environment. Key Tasks: Ensure information risk is managed effectively, escalating observed situations as necessary. Collaborate closely with the Production Support Manager to deliver Workplace Support Services. Provide task management for the team, ensuring appropriate resourcing to meet objectives. Conduct regular systems health checks more »
At Talion, we provide a leading cyber security service to our customers. We rely upon our DesktopSupport Engineers to provide technical support to our users, providing a contact that is professional, courteous and delivers confidence in Talion and its ability to service our customer’s needs. … Role Duties: Provide support and maintenance to our end users, their applications and equipment Be the initial point of contact for internal customers facing technical challenges Work with our engineering teams to deliver the efficient and effective operation of the technology platforms that underpin our services Work within ITIL … and Change Management Undertake continuous service improvement reviews and feed these back to the Head of Platform Engineering Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud more »
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom
NRG
Responsibilities will include, but are not limited to: IT Helpdesk and Desktopsupport : Administration of the IT Helpdesk Preparation and provision of hardware and software for new employees Serving as the main point of contact for all employees regarding unresolved IT helpdesk incidents. Assist IT infrastructure upgrades and … assistance for PC users, telephony, and mobile communications Maintaining registers for maintenance and IT hardware and software asset database Develop technical knowledge. Software Application Support: Enhancing skills and offering software support for all business software applications. Assist in the installation of software updates. Assist on software development projects … as required by the IT Infrastructure and Operations Manager Desired Skills & Experience: Essential Educated to NVQ Level standard or equivalent experience. Experience of helpdesk support Understanding of Active Directory (including Administration) Office 365 (including user/license Administration) Azure (Entra ID) user and group administration IT support (including more »
My client a leading IT Solutions provider are seeking to recruit an DesktopSupport Engineer to join an ever growing Customer Support Function. This client has more than 10000 employees world wide and an unlimited amount of large Enterprise Customers to support. You will bring the below … to Microsoft product improvements. Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge more »
Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation and problem diagnosis Desktop/Laptop/VDI build, configuration and deployment to end users Assist with software installation/deployment Assist with Smarthphone deployments Secondary role requirements … Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation/upgrade/break fix for desktop, laptop, and server Smarthpone support Assisting with customer projects Create and update procedural documentation Basic telephony support and cable patching Provide more »
Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop/Laptop/VDI – build, configuration and deployment to end users • Assist with software installation/deployment • Assist with Smarthphone deployments Secondary role requirements … Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and cable patching • Provide more »
Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation and problem diagnosis Desktop/Laptop/VDI build, configuration and deployment to end users Assist with software installation/deployment Assist with Smarthphone deployments Secondary role requirements … Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation/upgrade/break fix for desktop, laptop, and server Smarthpone support Assisting with customer projects Create and update procedural documentation Basic telephony support and cable patching Provide more »
We have a new opportunity to be part of the IT Service Delivery team in the role of DesktopSupport Analyst for a fixed term of 18 months. In this role you will be required to: Provide the highest levels of 1st and 2nd line technical support … ability to mentor, train, and guide other team members. Engage and communicate with people at all levels within the organisation to understand and tailor support requirements. Key skills: Ability to use diagnostic tools and software to identify and resolve issues. Familiarity with ITSM tools/platforms for managing incidents more »
We have a new opportunity to be part of the IT Service Delivery team in the role of DesktopSupport Analyst for a fixed term of 18 months. In this role you will be required to: Provide the highest levels of 1st and 2nd line technical support … ability to mentor, train, and guide other team members. Engage and communicate with people at all levels within the organisation to understand and tailor support requirements. Key skills: Ability to use diagnostic tools and software to identify and resolve issues. Familiarity with ITSM tools/platforms for managing incidents more »