groups around a common vision Advising of appropriate SLAs in place to support any new services introduced About you What we’re looking for: ITILcertification or relevant equivalent service management experience Solid experience and understanding of how IT service agreements work Agile Methodology e.g. DevOps, Scrum Good more »
groups around a common vision Advising of appropriate SLAs in place to support any new services introduced About you What we’re looking for: ITILcertification or relevant equivalent service management experience Solid experience and understanding of how IT service agreements work Agile Methodology e.g. DevOps, Scrum Good more »
groups around a common vision Advising of appropriate SLAs in place to support any new services introduced About you What we’re looking for: ITILcertification or relevant equivalent service management experience Solid experience and understanding of how IT service agreements work Agile Methodology e.g. DevOps, Scrum Good more »
groups around a common vision Advising of appropriate SLAs in place to support any new services introduced About you What we’re looking for: ITILcertification or relevant equivalent service management experience Solid experience and understanding of how IT service agreements work Agile Methodology e.g. DevOps, Scrum Good more »
out resource planning Experience using project toolkits such as Microsoft Project and Visio A good understanding of network security and IT fundamentals PRINCE2 and ITIL certifications (advantageous) This is an 18 month fixed-term contract, with an expectation to be onsite 2-3 days per week in a London more »
Manchester, England, United Kingdom Hybrid / WFH Options
Michael Page
troubleshooting, resolving issues, and communicating effectively with customers. Additional experience in the following would assist the successful candidate: Grafana, Prometheus, Windows Server knowledge, and ITIL certification. Job Offer *Estimated salary package of £65,000 to £75,000 per annum *Obtain further professional qualifications and training *Join a highly dynamic more »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Sherwin-Williams
present to leadership What we are looking for: Bachelor's degree in related field or equivalent experience (Masters degree preferred) BRMP, PMP, Six Sigma, ITIL certifications preferred 16+ years of IT-related work experience 10+ years in management roles Strong experience in project management and system architecture methodologies Exceptional more »
which is on the spectrum between functional and technical to support and challenge the team where needed + A project management and/or ITILcertification would be beneficial, but not essential + Proven experience in delivery of digital projects and products to time, budget, and scope + more »
you'll need: Experience in Configuration Management or relevant experience within a process change environment Stakeholder Engagement & Management experience Strong negotiation skills CM2 or ITIL Qualifications would be beneficial All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. more »
you'll need: Experience in Configuration Management or relevant experience within a process change environment Stakeholder Engagement & Management experience Strong negotiation skills CM2 or ITIL Qualifications would be beneficial All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. more »
experienced in developing capacity management plans Experience design, configuration and maintaining Microsoft Azure platform, such as M365, Azure IaaS, Azure security and Dynamics 365. ITIL qualification and degree qualification in related ICT field or equivalent experience Technical Skills Experience of Installing and Administering Windows Serves, Windows Server 2012 Active … facing web applications Experience of influencing, designing, planning and implementing technical solutions to meet business requirements Solid understanding and experience of Agile delivery and ITIL Service Management Demonstrable capability of successfully on-boarding major new business services and applications into support with a structured approach Demonstrable experience of competent more »
highly technical environment - eg cloud/dev ops etc and use to work within an agile environment. Ideal candidate will hold some form of ITIL Accreditation within either version 3 or 4. Outstanding benefits package for the right person. ... more »
Northampton, Northamptonshire, East Midlands, United Kingdom
GXO Logistics
reduce cost What you need to succeed at GXO: Strong knowledge of IBM AS400 Knowledge and experience in restoring systems from a failed state ITIL qualification is preferred but not required Knowledge of the French language would be beneficial however, not essential We engineer faster, smarter, leaner supply chains. more »
over 5+ years in leading, building and managing a busy, well-structured service delivery function across multiple locationsMinimum 5 years' experience of having delivered ITIL-based IT services in a law firm or similar/professional environment. It is expected that the post-holder will have relevant ITILmore »
City of London, London, United Kingdom Hybrid / WFH Options
Randstad Technologies Recruitment
of experience in a similar role Technical expertise in Cisco products. Ability to debug complex network problems and drive large account network problem resolution. ITIL Qualified This is an urgent vacancy. If you are interested then please apply directly to the ad or send your CV to khushboo. pandey more »
able to estimate the possible impact of an interruption of service and the consequences of problems with/or the loss of computer services. ITIL certified or willing to obtain certification as part of the development plan asap. Language English - Excellent: professional level both in writing and speaking. more »
of contact for all IT related issues from users across the UK. It will require someone technically strong (ideally you will have an MCP certification/ITIL qualification, or similar) who can lead a team of 4/5 service desk analysts, manage IT development install requests, co more »
our services with the knowledge and skills to provide first-time-fix call resolution Recording, triaging and classification of Incidents & Service Requests using the ITIL incident management process Management of High Severity Support Incidents and communication with end users relating to the availability of the live service Desktop support … service management processes in place which operate across the Departmental structure. A Continual Service Improvement Programme is in place which aims to develop other ITIL processes and improve existing ones to ensure that the service delivered meets the business requirements of the Trust. Our 24x7 teams are required to … English and Mathematics Grade A-C (or Equivalent) HNC Level or equivalent in an IT related field (Equivalent to A Level Grade A-C) ITIL v3 Foundation Desirable Further ITIL Qualifications CompTIA Network+ Microsoft/Unix/Linux System Administration or equivalent handson experience SDI - Service Desk Foundation more »
at all times. In addition, it is essential that IT Services are delivered in a cost effective manner to industry wide standards such as ITIL, CE+ and ISO27001. The post holder will provide assistance to the Lead Enterprise Security Manager to ensure all aspectsof Security and related tasks are … delegation of tasks and provision of ongoing support where required. Manage problem resolution internally and escalation to outside suppliers where appropriate. Support the following ITIL v3 processes Risk, Capacity, Availability, IT Service Continuity, Information Security, Compliance, Architecture and Supplier Management Manage all toolsets, dashboards, alert mechanisms, and systems, including … relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area Post-graduate degree in relevant subject ITIL Qualified Security Related Qualification [SSCP/CISM/CISSP or similar] Evidence of continued professional development Disclosure and Barring Service Check This post is more »
Morgan Hunt is collaborating with a leading public sector organisation to recruit an ITIL Service Management Analyst. In this pivotal role, you will spearhead the alignment of IT Service Management policies and processes with industry best practices, ensuring they seamlessly support operational strategic objectives. Your extensive expertise will be … while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enhance and create ITIL-aligned processes to support Continuous Service Improvement initiatives, encompassing Problem Management, Service Request Management, Joiners/Movers/Leavers processes, Service Transition, and Demand … by the IT Service Delivery Manager. Person Specification: To excel in this role, you should possess the following essential attributes, experience, skills, and knowledge: ITIL qualification (minimum V3) with a comprehensive understanding of the ITIL Framework. Proven experience in service management within a dynamic, fast-paced environment, coupled more »
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
services with demonstrable experience in clarifying requirements, understanding the commercials behind a solution, and validating the proposed solutions against standards. Good working knowledge of ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMC Remedy more »
discussions about high risk and complexity within constrained timescales. Optimise the delivery flow of teams, actively addressing complicated risks, issues, and dependencies. Essential Requirements ITIL qualification or be able to demonstrate a clear knowledge of ITIL policies and procedures. Demonstrated expertise in leadership and management of projects/ more »
Management Solutions Software/Hardware Infrastructure Patching End User Hardware - Laptops/Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration ITIL qualified This is an excellent MSP with offices in Stoke On Trent, going from strength to strength. You would be joining a newly created … be part of the journey!!! Working autonomously under your own initiative but in a collaborative company, someone who is proactive and likes working to ITIL best practice. Due to the nature of the business this would suit someone who currently holds Security Clearance, or be able to obtain SC more »
s degree in Computer Science, Information Systems, Business or related field, Masters preferred or equivalent combination of education/experience. Strong understanding of the ITIL principles. Customer focused and is driven to achieve business value relevant outcomes. Works effectively and collaborate with purpose with a wide variety of people. … and able to plan effectively. Manages multiple competing demands on time. Drives results & is motivated to improve. Commercial acumen to drive service value Desirable ITIL Qualification SIAM knowledge Experience Significant End user technology platforms experience and dealing with senior stakeholders. Significant previous experience in customer focused workplace services role. more »
maintenance of data in the CMDB. Also support other IT service management process in their consumption of the CMDB data. You preferably hold ServiceNow, ITIL and/or ITSM certifications. This is an excellent opportunity to join an innovative, fast-growing company and be involved in what may be … troubleshooting issues independently Experience 3 years experience as a Configuration Analyst within the IT Service Management space, with strong knowledge of the ServiceNow platform ITIL certified, or equivalent experience Experience and strong knowledge of IT Service Management practices including Configuration, Change, Incident, and Problem Experience with ServiceNow Discovery and more »