76 to 98 of 98 ITIL Certification Jobs in the UK

/procedures/work instructions are clearly followed to help improve reliability, efficiency, quality, and cost effectiveness of service components under supervision for example ITIL problem and change processes Accountable for compliance with all IT related processes, policies and work practices Supports the development of future planning and product … including the ability to explain technical concepts and technologies to the IT workforce Experience and knowledge of cloud application services Excellent problem-solving skills ITIL qualification (foundation at a minimum or similar demonstrated experience) and proven ability of working to the ITIL disciplines Ability to work effectively in more »

/procedures/work instructions are clearly followed to help improve reliability, efficiency, quality, and cost effectiveness of service components under supervision for example ITIL problem and change processes Accountable for compliance with all IT related processes, policies and work practices Supports the development of future planning and product … including the ability to explain technical concepts and technologies to the IT workforce Experience and knowledge of cloud application services Excellent problem-solving skills ITIL qualification (foundation at a minimum or similar demonstrated experience) and proven ability of working to the ITIL disciplines Ability to work effectively in more »

Location: Birmingham/Remote working The starting salary is excellent and comes withcompany benefits including pension and private medical cover An accomplished, UK based ITIL certified IT Change & Configuration Manager is required for this superb opening to work in our leading global client's expanding IT services division as … is a combined operational based position operating within the IT Service Management team Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of the role To support the IT Change & Configuration Management function to help reduce … Change & Configuration Manager role Familiarity with helpdesk ticketing systems (ITSM tools) Experience of ITSM tools are important - experience of ServiceNow or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication more »

team members to facilitate resolution. Continuously evaluate service desk processes and procedures, identifying inefficiencies and areas for improvement. Develop and implement best practices using ITIL framework to optimize service desk operations and enhance productivity. Utilize data and metrics to track key performance indicators (KPIs) and drive continuous improvement initiatives. … of 3 years of hands-on experience in a leadership role within a service desk or technical support environment. Industry certifications such as advanced ITIL certifications are highly desirable. Proven managerial experience, demonstrating the ability to lead and motivate a diverse IT support team effectively. Strong understanding of service more »

Change and Release Management. You would be required to run workshops, engage with stakeholders, and manage day to day activities. You preferably hold ServiceNow, ITIL and/or ITSM certifications. This is an excellent opportunity to join an innovative, fast-growing company and be involved in what may be … troubleshooting issues independently Experience: 5+ years experience as a Configuration Manager within the IT Service Management space, with strong knowledge of the ServiceNow platform. ITIL certified, or equivalent experience. Experience and strong knowledge of IT Service Management practices including Configuration, Change, Incident, and Problem. Experience with ServiceNow Discovery and more »

customers across various domains. Our flagship offerings, Cadalys Concierge, Cadalys Care, and Cadalys Service Management, redefine efficiency by seamlessly integrating IT Service Management via ITIL® best practices into Salesforce Service Cloud. We also enhance clinical workflows by embedding evidence-based care guidelines into Salesforce Health and Service Cloud, setting … Cadalys is on the hunt for a Sr. Solution Engineer to join our Engage IQ team that is specialized in Salesforce Service Cloud and ITIL/IT Service Management (ITSM) to join our dynamic team at Cadalys. In this role, you will be responsible for providing technical expertise and … communicate how multi-party implementations work clearly and concisely. · Become proficient in communicating the value of a total ITSM solution, including software, services, the ITIL framework, and organizational change management. · Serve as a subject matter expert on Salesforce and ITSM technologies, providing guidance and best practices to internal teams more »

Specification Education and qualifications Essential Educated to GCSE level or equivalent relevant experience Relevant IT specialist course Desirable Obtained or working towards EDCL qualifications ITIL qualifications Experience Essential experience working in a busy ICT Service Desk environment Problem solving within a mixed computing environment Experience of working in a … workload (to support the dynamic nature of the service). Multi-tasking ability required to deal with multiple incidents awaiting resolution Desirable Understanding of ITIL working practices Experience of managing small project(s) Experience of testing newly developed software and Reporting problems/issues. Experience of working in an more »

would be advantageous. Desirable: Degree in Information Technology, Computer Science, or Cyber Security. Information Security related certifications such as Security+, CISSP, CISM, GSEC, SSCP ITIL certifications ITIL Foundation. #LI-MF1 RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without more »

future. What will I be doing? Provide strong leadership, as you’ll be responsible for supporting colleagues across the UK and globally. Managing the ITIL-based service function, managing SLAs and KPIs. Ensure that platforms are built and maintained to meet the required security standards. Provide support services to … infrastructure services, as well as any future changes. What do I need? Proven experience in an infrastructure/IT management role. Strong expertise in ITIL-based service management Experience and understanding of Windows, AD, 365 Cloud, Networks (WAN, Firewalls, Wireless), Virtualisation etc. Experience in infrastructure/network security and … implementation. ITIL Certified is desirable. Cisco CCNP or CCNA Certified is desirable. Apply now to Callum Berrigan or call for a confidential discussion. We have a full job spec and marketing info for your review. We are an equal opportunities employer and welcome applications from all suitably qualified persons more »

work based in Exeter/Honiton/Newton Abbot. Qualifications Minimum of 4 GCSES grade C and above (including IT) Technical degree, or equivalent ITIL Certified in a professional supplier area, e.g. Microsoft, Networking, Storage, Vitalisation etc. Mandatory Experience Digital communication and network technologies, which are essential to this … role. Modern technologies that can be integrated to deliver a world- class IT Infrastructure. Understanding of modern architecture design based on ITIL principles. Public and/private sectors. Project Management. IT Governance processes. Competent communicator able to build collaborative relationships with clients, suppliers and colleagues. Excellent written, oral and more »

to assign placement in the Data Centre Knowledge of basic electrical requirements and conversions (i.e. kilowatts, amps, phases, etc) Experience working in a Structured ITIL and or ISO environment Great team work ethic Ability to work multiple projects simultaneously Proficient in MS-Office Suite including Visio Manual handling experience … Desirable skills/qualifications: Data Centre qualifications Project Management qualifications ITIL qualifications This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development. As an FDS Employee you more »

Service Transition Analyst/Manager/Consultant/ITIL Certified/DC/Datacentre/Datacanter/Cloud/Exit/Migration/Insource/Outsource/Suppliers/Stakeholder Management. One of our leading clients is looking to recruit a Service Transition Analyst/Manager/Consultant. Location … Warwickshire (Approx 1 day per week in Warwickshire) Duration - 6 months Day Rate - £(Apply online only) per day Inside IR35 Experience: Strong Service Transition ITIL Certified Experience on a Datacentre/Cloud/Azure Exit/Migration - programme involves moving to a multi supplier environment and insourcing/outsourcing more »

compliant from day one of the legislation going live. Pantheon have already completed gap analysis and have a well define workstream. Strong experience in iTIL and ISO27001 are needed. Furthermore, the candidate will have strong stakeholder management skills and ability to work independently with technical and non-technical stakeholders … enabling training and support as required. Provide periodic progress reporting as required. Knowledge and Experience Required Functional Very strong knowledge of and experience of iTIL and ISO27001. Knowledge and experience of working on audit compliance change projects. Experience working on audit related projects. Ability to elicit and document detailed … align and concur. Exposure to working with external third-party vendors. The following is desirable, but not essential Knowledge of Private Equity. DORA Exposure. iTIL certifications. Understanding of business architecture. Understanding of Risk Frameworks. more »

IT Services and Business Change, additionally interacting with business teams, as and when required Maintain good customer relationships Managing compliance and patching, vulnerability management, ITIL BAU Queue management, small project work within the customers time frames, providing technical advice and recommendations where required Managing documentation, taking ownership and updating … IP Protocols Routing and Switching fault resolution Understanding of Firewalls and security technologies Experience of ICMP/SNMP monitoring tools Experience of VMWare NSX ITIL certification. more »

volumeof suitable applications. About you The role will be responsible for the effective delivery of IT Asset and Configuration Management across IT, using an ITIL framework. You will be a senior lead in defining, implementing, maintaining and continuously improving the IT Asset (ITAM) and Configuration Management services, ensuring efficient … for all CIs within the AMDB and CMDB and lifecycle management and status accounting for all assets and Configuration Items. E ssential experience required: ITIL foundation plus other relevant ITIL intermediate level qualifications. Extensive knowledge of IT Asset and Configuration management principles, processes, standards, new and evolving best more »

the Service Management team, working to ensure Technical Changes and new applications/systems releases are successfully delivered in line with the firm's ITIL-based processes. The role will be focused on tracking the progress of Release Items through the firm's Release Cycle, Managing Pilots, Tracking and … CAB meetings And you: The successful candidate will have experience in a Service Delivery role, administering Release and Change activities. You'll have an ITIL qualification to Foundation level, and ideally specific Release, Control, and Validation certification too. Experience working across IT Departments, overseeing processes, and ensuring compliance more »

Desk Manager Knowledge and understanding of best practices for service management. Knowledge of M365 product suite and administration of security, compliance and productivity suites (certification would be a bonus but not essential). An ability to think critically about systems and to adjust consistently as needed. An ability to … external partners, being trusted to report accurately against progress and escalate risks and issues to an appropriate level for resolution or mitigation. Knowledge of ITIL (certifications would be a plus). Sound interesting? Please get in touch with Lewis.Vyse@lafosse.com more »

Familiarity with the use of incident management and reporting tools • Demonstrable detailed experience working in a customer facing role DESIRED SKILLS • A knowledge of ITIL processes, and ideally ITIL certified • While you will be educated and supported on the job, an inherent aptitude to technical problem solving • A more »

CSI cycle between Managed Services and Professional Services Engagement with the Commercial teams, to support customer engagements What we are looking for: Education & Qualifications: ITIL qualification or relevant experience working in a managed services organisation using ITIL practices. AZ-104 Microsoft Azure Administrator qualification. Any other Microsoft Azure more »

and enhanced services across all offices To define and manage the global IT support and training budget. Minimum 5 years' experience of having delivered ITIL-based IT services in a law firm or similar/professional environment. It is expected that the post-holder will have relevant ITIL more »

Service Architect/Service Design/ITIL Certified/DC/Datacentre/Datacenter/Cloud Exit/Migration/Insource/Outsource/Suppliers/Stakeholder Management. One of our leading clients is looking to recruit a Service Architect. Location - Remote/Warwickshire (Approx 1 day per week … in Warwickshire) Duration - 6 months Day Rate - £650 - £750 per day Inside IR35 Experience: Strong service architecture ITIL Certified Experience on a Datacentre/Cloud/Azure Exit/Migration - programme involves moving to a multi supplier environment and insourcing/outsourcing Service Architecture Design identifying diagrammatically which vendor more »

Qualifications Essential Level 5 qualification in recognized IM&T field or equivalent experience in a role Evidence of post qualifying and continuing professional development ITIL qualification-foundation Access to transport at all times to cover on-call and site visits as part of the role Desirable CCNA or equivalent … certification Experience Essential Relevant experience in an IT Infrastructure/Communications environment Experience of configuring a range of Cisco products in wired and wireless network environments Knowledge of Data Network topology/environments Practical knowledge of IP telephony Evidence of organisational and problem solving skills Desirable Experience of working more »

future updates. What you can already do An Engineering/Software/Application background with a good knowledge of IT Infrastructure and Cloud delivery ITIL Qualification (preferred) TOGAF (or similar Enterprise Architecture) qualification (preferred) A strong technology background with expertise in a complex manufacturing environment (CPG/FMCG) with … within a fast-paced business, medium sized organisations. Working in a controlled environment with experience, knowledge, and desire to continuously improve. Excellent knowledge of ITIL framework. So, what’s the package? When you work at MM Flowers you get more than just a salary. Holiday allowances are calculated on more »