Service Design Jobs in the UK

51 to 75 of 121 Service Design Jobs in the UK

Sobell House Fellow

Oxford, United Kingdom
Oxford University Hospitals NHS Foundation Trust
and visits are encouraged. Main duties of the job The aim of this fellowship is to offer a 40/60 split of clinical service provision with protected time to undertake a project establishing and developing a service for the management of metastatic bone pain. OxMINT (the Oxford … the management of pain in patients with metastatic bone disease and to that end is advertising this fellowship with the aim of building this service to the point of sustainability as well as a desire to enable data capture and analysis for international publication. It is anticipated that this … gather in depth experience of symptom management or pain management work. This post offers the chance for a senior clinician to develop and demonstrate service design and implementation skills in a Shelford Group trust. About us Sobell House is an NHS Specialist Palliative Care Service and is more »
Employment Type: Fixed-Term
Salary: Negotiable
Posted:

Space Operations Transformation Consultant

Greater London, England, United Kingdom
Hybrid / WFH Options
Anson McCade
Chip Consulting firm Expertise in the UK Space Domain with knowledge of Government/MoD Space projects Proficiency in designing and delivering operating models, service design, and digital transformation for the UK Public Sector using waterfall and agile methodologies Understanding of Defence & Security sector challenges and innovative government … environment drivers: digital, automation, robotics, advanced analytics Strong project management skills, including detailed project planning and adherence to strict timelines Expertise in Operating Model Design to create optimal business architecture for digital strategy implementation Proficiency in Service Design, focusing on user-centric solutions to deliver maximum value more »
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Head of Digital and User Experience Design

England, United Kingdom
Hybrid / WFH Options
NCS - National Citizen Service Trust
Role: Head of Digital and User Experience Design Offer type: Permanent Salary: £60,000 - £75,000 Location: This is a remote role, based nationally NCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made … points (including website/myncs/partner platforms/crm newsletters) for young people and key stakeholders engaging with NCS. Skills in user experience design, customer journey mapping and content strategy (not just for marketing content). Key Activities Introduce an agile, user-centered development model across all of … our digital services, to ensure effective end to end journeys for young people Lead multi-disciplinary teams of research, design and technology colleagues to develop the digital roadmap in support of young people’s goals Oversee the creation of content and digital interfaces that are engaging for youth audiences more »
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Voice Architect (Need Active Security Clearance)

Barrow-in-furness, Cumbria, United Kingdom
Hybrid / WFH Options
J & C Associates Ltd
Job Description: Role Title: Voice Architect (Need Active Security Clearance) Skills: o Voice & Video Architecture o Collaboration service design (Skype/Teams) o Networking (LAN & WAN) o Voice management Location: Barrow/Hybrid (Approx 10% of time spent onsite) Duration: Until 31/01/25 We are … areas Demonstrates behavioural competencies associated with frequent change, urgency and versatility Key Skills: - o Voice & Video Architecture o Working in secure environments o Collaboration service design (Skype/Teams) o Networking (LAN & WAN) o Voice management o Encryption If you are interested in this position and would like more »
Employment Type: Contract
Rate: GBP Daily
Posted:

Junior User Research Officer

Newcastle Upon Tyne, United Kingdom
Hybrid / WFH Options
NHS Business Services Authority
will be responsible for carrying out user research across its digital transformation projects. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidaysFlexible working (we are happy to discuss options such as compressed hours)Flexi timeHybrid working model (we are currently working largely … street discounts! Main duties of the job Taking responsibility for specific areas of the business and/or projects, and working closely and alongside Service and Project Management teams and Corporate Functions to develop user experience and research needs. Working with project and service teams to devise appropriate … research strategies to facilitate early stage concept and prototype testing, and continual research on design iterations. Leading the research process from developing a research and recruitment approach, through to fieldwork, analysis and report writing. Planning and conducting qualitative research to a high standard - from interviewing to moderating workshops and more »
Employment Type: Fixed-Term
Salary: £28407.00 - £34581.00 a year
Posted:

Deputy Head of International and Private Patients - Evelina London

London, United Kingdom
Guy's and St Thomas' NHS Foundation Trust
to operational and administrative teams within the IPP service. In conjunction with their team of operational managers, the successful candidate will lead and deliver service improvement and transformation projects which will improve the quality, access and experience of private healthcare for all service users within the hospital. They … international and private patient services is desirable but not essential for this role. The ideal candidate will have a strong background in delivering on service improvement, operational delivery, staff management, complex stakeholder management and the ability to work well within a large multidisciplinary team. They will have strong commercial … acumen and be driven to learn and innovate within a fast-paced, customer service focused environment. They will be committed to working cross-culturally, to learning more about the diverse patient groups referred to the Evelina London and to ensuring services are designed and adapted to meet the needs more »
Employment Type: Permanent
Salary: £66718.00 - £76271.00 a year
Posted:

Service Assurance Analyst

Manchester, Lancashire, United Kingdom
Confidential
Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... more »
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Service Assurance Analyst

Barrow-in-Furness, England, United Kingdom
Jumar Solutions Ltd
Service Assurance Analyst Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent … customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... JBLK1_UKTJ more »
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Senior Product Designer - Outside IR35

Greater London, England, United Kingdom
Anson McCade
security. As a FinTechProduct Designer, you'll be a key player in redefining the future of finance. Responsibilities: Advise on problem-solving using UX design and Agile methodologies. Work within a multidisciplinary Agile team to design the product to user needs. Advocate inclusive approaches within UX design. Manage … interaction designers and provide advice to colleagues for optimal UX design outcomes. Promote people-centric design offerings internally and externally. Skills and Experience: Advanced UX design skills, applied across diverse environments. Experience in multidisciplinary Agile teams designing user-centric services. Design experience for diverse users, including … those with accessibility or assisted digital needs. Proven advocacy for UX and service design methodologies. Experience in line management or mentoring/training other UX designers. Understanding of Agile roles in design, product, and tech. App and animation experience If you think you have what it takes more »
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UX Researcher (m/f/x, UK-based freelancer)

England, United Kingdom
Applause
UX) Researcher. We want to learn from you: What is it that users in your area want and expect from a product or a service? Summary: Role: UX Researcher Level: Mid-Senior Location: UK-based remote Capacity: Freelance - project variable, demand-based hours Duration: Long term, open-ended What … in anthropology, sociology, psychology, qualitative research, Human Computer Interaction, or a similar field. A plus but not required: Experience analyzing quantitative data Knowledge of design principles, UX design experience, and/or service design experience Experience in any of the following industries: eCommerce, finance, social media more »
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Operations Analyst - Manchester

Manchester Area, United Kingdom
Peregrine
Communications Licence, which is regulated by Ofgem. They are a monopoly in the telecoms space and require an Operations Analyst to work closely with service providers and project manage the technical aspects necessary for successful SMETS1 migration within their Migration Control Centre (MCC). The Role: The MCC Operations … Operations Directorate. He/she will: Conduct technical investigations and execute necessary remediation for all incidents within MCC scope. Lead technical bridge calls with service providers and third parties to investigate anomalous events or service degradation, escalating to major incident management when needed. Assist Major Incident Management procedures … to restore normal service operation. Identify and investigate solution defects within the production environment and communicate issues to service providers and third parties where appropriate. Develop and maintain strategies to minimize customer and consumer impacts resulting from MCC incidents and defects. Define and develop high level solution requirements more »
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Service Designer

Manchester, England, United Kingdom
Hybrid / WFH Options
Methods
a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Requirements Your role We are recruiting for a Service Designer on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include … Researching and mapping the current service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and … Making sure that user needs are at the core of product development Skills We Are Looking For Talking about digital products and the GDS Service Standard in a way that people understand Understanding how policy or technology constraints affect the development of your product, and how digitalisation benefits the more »
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Senior Backend Engineer

Central London, London, United Kingdom
Hybrid / WFH Options
TMW Unlimited
have a new opportunity for an enthusiastic and experienced Senior Backend Engineer. Youll be passionate about leveraging the principles of Composable MACH architecture to design, develop, and maintain robust backend systems that blow peoples socks off. Were looking for you to: Be comfortable with MVC, Microservices, APIs, Headless CMSs … Have strong experience developing scalable and configurable web applications using Headless CMSs like Contentful, Sanity or Kentico Kontent. Have a solid understanding of database design and SQL, with experience working with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis). Be proficient in one or more … with cross-functional teams to architect scalable solutions, integrate with various services and APIs, and ensure the reliability and performance of our digital platforms. Design, develop, test and deploy scalable backend systems following the principles of Composable MACH architecture. Implement RESTful APIs and microservices using modern programming languages and more »
Employment Type: Permanent, Work From Home
Salary: £70,000
Posted:

SC Cleared Senior and Lead Business Analyst

England, United Kingdom
Hybrid / WFH Options
Methods
London) Day rates: Senior Business Analyst: £500 - £550 INSIDE IR35 Lead Business Analyst: £550 - £600 INSIDE IR35 Ideally with experience in Target Operating Models, Service Design, Process Mapping Design and Excellent Communication skills. more »
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Managing Consultant

Greater London, England, United Kingdom
Hybrid / WFH Options
Mutual Ventures
plus Bonus and Benefits (depending on experience) Contract Type: Full time, permanent Would you like to work at the cutting edge of public service reform? Joining Mutual Ventures could be the right move for you. We are seeking a self-motivated and ambitious individual with at least ten years … protected ground. What we do Mutual Ventures is a growing, vibrant management consultancy with a big reputation, operating at the cutting edge of public service reform. We are public service design and change implementation specialists working across all sectors including children’s services, adult social care, health … who deliver public services. Founded in 2011, our aim has remained the same of helping public services achieve more through combining a strong public service ethos with commercial discipline and an entrepreneurial culture. We are passionate about better, more sustainable public services; our mission is to improve life chances more »
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Cloud Architect

London, United Kingdom
In Technology Group Limited
Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity more »
Employment Type: Permanent
Salary: £50,000
Posted:

Cloud Architect

Manchester, North West, United Kingdom
In Technology Group Limited
Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity more »
Employment Type: Permanent
Salary: £50,000
Posted:

Cloud Architect

Chesterfield, Derbyshire, East Midlands, United Kingdom
In Technology Group Limited
Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity more »
Employment Type: Permanent
Salary: £50,000
Posted:

Consultant

London Area, United Kingdom
Hybrid / WFH Options
Mutual Ventures
plus Bonus and Benefits (depending on experience) Contract Type: Full-time, permanent Would you like to work at the cutting edge of public service reform? Mutual Ventures could be the right move for you. We are seeking a self-motivated and ambitious individual, with between two and five years … protected ground. What we do Mutual Ventures is a growing, vibrant management consultancy with a big reputation, operating at the cutting edge of public service reform. We are public service design and change implementation specialists working across all sectors including children’s services, adult social care, health … who deliver public services. Founded in 2011, our aim has remained the same of helping public services achieve more through combining a strong public service ethos with commercial discipline and an entrepreneurial culture. We are passionate about better, more sustainable public services; our mission is to improve life chances more »
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Service Manager

Morden, United Kingdom
Merton Health Limited
Job summary As a Service Manager at Merton Health, you will play a crucial role in overseeing the daily operations and ensuring the efficient delivery of healthcare services. Your responsibilities will include managing relationships with local partners, analysing data, and leading projects from conception through to successful execution. You … and report data accurately to support Merton Health and its partners, ensuring all key performance indicators are met. Performance Reporting: Prepare comprehensive reports showcasing service achievements and address any performance issues with prompt, effective solutions. Stakeholder Liaison: Collaborate with the Medical Director and Clinical Leads on clinical matters and … relationships with commissioners, GP practices, and Primary Care Networks. Partnership Building: Foster and nurture relationships with local health authorities and providers to support collaborative service design and delivery. Strategic Contribution: Support business development through procurement processes, tender management, and strategic planning, including identifying areas for improvement and innovation. more »
Employment Type: Permanent
Salary: £60000.00 a year
Posted:

Service Designer

Bristol, Avon, South West, United Kingdom
Experis
My client is looking for a service designer to join their team on an Inside IR35 basis until March 2025 to join an exciting Digital Transformation Project. You will collaborate with a core team of 8 and work in a very holistic environment, supporting the integration of service design into the project and the business as a whole. Public sector or government experience is highly advantageous due to the industry this company operate in. Your focus will be on M365 to ensure seamless digital interactions, making experience with a maturing M365 environment essential. Design thinking … and User-Centric Approach M365 Experience: Stay informed about M365 trends Evidence-based design Research and Analysis Leadership and Guidance Lapsed SC or Current SC Clearance (or open to obtaining SC Clearance) This client are based in Bristol, and would expect an individual to be able to go into more »
Employment Type: Contract
Posted:

Business Architect

London Area, United Kingdom
Stealth iT Recruitment
capability models, or operating models. Apply Agile methodologies (Scrum, Kanban, SAFe) to structure delivery teams around value chains and create features and epics. Apply Design Thinking to develop personas, define pain points, define MVPs and prototypes, and designing experiments to test solution hypotheses. Work closely with SMEs to ensure … design feasibility, viability, and compliance. Communicate with both business and IT teams at all levels to ensure alignment and either change the solution elements or pivot when necessary. Utilise data-driven decision making and build appropriate recommendations for your client. Cultivate strong relationships among working teams and build enduring … Business Analyst, Product Owner, Product Manager) using recognised methods and frameworks. Wider experience and capability in technology-enabled rethinking/reengineering of business models (service design, organisational change, business strategy, financial analysis, process improvement such as Lean/Six Sigma). Good leadership, communication, and interpersonal skills. Excellent more »
Posted:

Digital Architect

London, United Kingdom
Stealth It Recruitment Ltd
capability models, or operating models. Apply Agile methodologies (Scrum, Kanban, SAFe) to structure delivery teams around value chains and create features and epics. Apply Design Thinking to develop personas, define pain points, define MVPs and prototypes, and designing experiments to test solution hypotheses. Work closely with SMEs to ensure … design feasibility, viability, and compliance. Communicate with both business and IT teams at all levels to ensure alignment and either change the solution elements or pivot when necessary. Utilise data-driven decision making and build appropriate recommendations for your client. Cultivate strong relationships among working teams and build enduring … Business Analyst, Product Owner, Product Manager) using recognised methods and frameworks. Wider experience and capability in technology-enabled rethinking/reengineering of business models (service design, organisational change, business strategy, financial analysis, process improvement such as Lean/Six Sigma). Good leadership, communication, and interpersonal skills. Excellent more »
Employment Type: Permanent
Salary: £70,000
Posted:

User Researcher - Defence Sector

Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
Anson McCade
great solutions for our Defence and Security Clients. You will collaborate with amazing digital experts across disciplines including but not limited to Experience Strategists, Service Designers, Interaction Designers, Business Analysts, and Engineers to deliver industry-leading experiences across a broad range of products and services.Your Role Will Include:Planning … and analysing user data, employing appropriate research tools and techniques, to derive actionable insights and recommendations.Developing user archetypes, journey maps, and other user-centred design and research artefacts to effectively communicate user insights and facilitate decision-making.Collaborating with designers, product managers, and developers to translate research findings into well … needs and preferences are considered at every stage.Staying up to date with the latest trends, tools, and methodologies in user research and user-centred design, constantly evolving your craft to maximise impact, pace, and value.Ideal Criteria for a User Researcher:Proven experience in conducting user research studies, employing a more »
Salary: £ 70 K
Posted:

Senior Network Operations Engineer

London Area, United Kingdom
Hybrid / WFH Options
CDS, a Hewlett Packard Enterprise company
Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and … alike. Role Overview The role of the Network Operations Engineer is to support expanding network projects requirement at southern based airport. This will include design & deployment/implementation, also any post testing/remediation. Will be predominantly remote working & with some onsite requirement during project timelines. There will also … but not limited to): Recognized expert within the organization with a deep knowledge and expertise of the discipline Leads large projects/initiatives New service design & client setup Solves unique and complex problems that have a broad impact on the customer environment Risk ownership and Escalation Senior management more »
Posted:
Service Design
10th Percentile
£41,250
25th Percentile
£48,500
Median
£58,800
75th Percentile
£72,500
90th Percentile
£90,000