CustomerService Engineer MR/MI - Scotland - Field based Competitive base salary + company car + bonus + overtime (£42,000 OTE - Year 1) Siemens Healthineers is recruiting for a CustomerService Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of … state-of-the-art medical devices and address customer needs promptly and professionally. This isa field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in … cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of SiemensHealthineers products within your designatedproduct range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and more »
Job Title: Field Service Engineer Salary: Up to £40k DOE Job Type: Full Time, Permanent Location: Greater Edinburgh, UK based withtravel (UK and international) About us : At Sunamp we are on a mission to transform the way we generate, store and use heat in our homes and businesses, to … Supporting our customers throughout the product journey is central to our approach. Their knowledge, engagement and experience with our products is managed by our CustomerService team and we are now looking to take on an experienced Field Service Engineer to join our growing operations. The Role … Working in the CustomerService team you will provide practical engineering support via implementation and the repair of installations. Excellent customerservice skills, along with an engineering background are a minimum requirement for this role, as you engage and communicate with customers directly, resolve product issues more »
Job Title: Field Service Engineer Salary: Up to £40k DOE Job Type: Full Time, Permanent Location: Greater Edinburgh, UK based with travel (UK and international) About us: At Sunamp we are on a mission to transform the way we generate, store and use heat in our homes and businesses … Supporting our customers throughout the product journey is central to our approach. Their knowledge, engagement and experience with our products is managed by our CustomerService team and we are now looking to take on an experienced Field Service Engineer to join our growing operations. The Role … Working in the CustomerService team you will provide practical engineering support via implementation and the repair of installations. Excellent customerservice skills, along with an engineering background are a minimum requirement for this role, as you engage and communicate with customers directly, resolve product issues more »
Poole, England, United Kingdom Hybrid / WFH Options
Omfax Systems Ltd
homes in the UK and Ireland via dozens of housing organisations. The Keyfax software suite provides repairs and enquiries diagnostic scripts which help CustomerService Advisors to diagnose tenancy repairs and ASB enquiries. Keyfax also includes tenant self-service modules for repairs and enquiries so that Housing … organisations can shift their tenants onto digital self-service channels. The role is quite varied but includes upselling and cross-selling to customers, building long term relationships with them, pre and post sales support and consultancy, and occasional training. You'll need to be able to explain and persuade … how Keyfax can be used to achieve better outcomes. The Customer Consultant role would suit someone who is familiar with Housing Associations or any social housing organisation and has some understanding of ICT and preferably diagnostic tools. Reporting to : The Technical Relationship Manager Business Development Sales - Handling Inbound Existing more »
Melksham, Wiltshire, United Kingdom Hybrid / WFH Options
CMD Recruitment
CustomerService/Service Desk Advisor Melksham - OFFICE BASED Full-time, Permanent £24,000pa Are you experienced in providing great customerservice? Would you like to work for a growing company, where progression is key? If the answer is YES this could be the role … email. Main Duties Ordering parts Arrange site visits for engineers to attend Log support tickets Assign engineers to tickets Arrange delivery of parts to customer sites Follow up on support Tickets to ensure they are completed and closed Skills and Experience Ability to work in a fast-paced environment more »
A brilliant opportunity to join the team at Brian Currie in the Service department, developing key customerservice and business admin skills within the automotive industry. Role Using multiple IT packages, including MS Office Interacting directly with internal and external customers to deliver a service Review … customer satisfaction, using evaluating tools and data Training No college attendance required; training provided in house Apprentice will be working towards Level 2 CustomerService Practitioner Standard qualification Regular meetings with one of our dedicated Skills Coaches, at least every 28 days Functional skills in maths and … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customerservice specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, shifts, times to be discussed. Expected Duration 18 Months Positions Available more »
DIGITAL MEDIA CENTRE, COUNTY WAY, BARNSLEY, SOUTH YORKSHIRE, England Hybrid / WFH Options
BOB'S BUSINESS LTD
an Cybersecurity Awareness Training provider that specialises in developing and delivering engaging campaigns that influence cybersecurity behaviours. We have an exciting opportunity for a CustomerService Apprentice to join our team. Role To provide an outstanding level of customer care by identifying appropriate customer needs, gathering … appropriate information accurately and with care To pro-actively manage the customer journey either by customer calls, and emails Support customers with any portal and course queries Continually improve customer processes by seeking regular feedback and raise issues and areas of concern so that tangible improvements can … be recommended Support opportunities to retain business, by understanding fully what a customer is asking for and providing a tailored response Managing Live Chat Answering inbound calls Assembling and sending gift packs to new clients Training Delivery to be completed on-site and 6 hours per week off the more »
can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customerservice experience and help customers achieve their desired goals. Required Salesforce Ecosystem Experience Hands on experience in handling L2 Production Support for Salesforce … Platform Hands-on experience in understanding Salesforce Customizations using Apex, Lightning Aura, Lightning Web Components Salesforce.com Admin, Sales/Service cloud certification is added advantage Prefered The job holder must have proven ability to work with a variety of customers in the IT Consulting and SaaS Software verticals. Previous … CustomerService/Support experience within a business to business environment (Process adoption and critical customerservice tasks are highly desirable). Proven successful delivery of SLAs, time lines, Customerservice queues for a product or service Proven and effective organizational, scheduling and more »
Job Title: CustomerService Representative (Temporary) Location: Chelmsford, Essex Salary: £11.80 per hour Duration: Minimum 6-month temporary contract, potential for permanent placement Working Hours: Monday to Friday, flexible with one weekend required per month (8:00 am - 16:30 pm) Key Responsibilities: Respond to customer inquiries … and concerns promptly and professionally via email. Utilize IT skills to navigate customer databases and systems efficiently. Demonstrate exceptional customerservice skills, ensuring a positive experience for all clients. Collaborate effectively with team members to address customer needs and resolve issues. Maintain accurate records of customer … Office suite (Word, Outlook, Excel). Excellent written communication skills with the ability to understand and respond to written English effectively. Prior experience in customerservice or a related field preferred. Experience with Microsoft Teams and other collaboration tools is advantageous. Flexibility to work a varied schedule, including more »
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Smart Sourcer Limited
and estate agencies and offers fantastic training and career development opportunities into software engineering, IT support, project management and testing. Were looking for outstanding CustomerService people (no prior tech experience required) with brilliant communications skills (verbal & written) and a desire to learn, cross train and build a … career in technology. Youll require the following skills and experience: 1+ years experience in a CustomerService role (e.g. call centre, retail, helpdesk, customer success) Outstanding written and verbal communications skills Experience resolving customer queries by phone, email and chat Strong problem solving and critical thinking more »
Job Title: Field Machinery Engineer Division: phs Wastekit Oxford Purpose of Role Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLAs. Service level agreements are agreed and … set with our customers and must be achieved. Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery. CustomerService To liaise with the call controllers and Field Service Supervisors to provide the … best service to the customers. The engineer is expected to help plan their daily work to maximize customerservice, achieve the highest standards and productivity using electronic and verbal communications as appropriate. The engineer should always try and take ownership of engineering issues so that the customermore »
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom
NDA
Our customer an IT and business consulting services company is seeking a CustomerService Team Leader for their client, a major UK high street bank, providing support to customers looking for new and additional borrowing from the bank. This is a contract assignment for an initial period … assist the Contact Centre Operations Management team with the day to day effective running of the Contact Centre, driving team performance to achieve all Service Levels. Contract role 6 months - £15 p/h The role is an office based within Newcastle. Working hours of the team are between … include: Day to day management of around 10 team members Leading, motivating and encouraging your team Setting objectives for your team and developing their customerservice skills across a wide range of problems and queries Dealing with a broad range of performance management issues Dealing with customermore »
Kettering, Northamptonshire, East Midlands, United Kingdom
MATCH RECRUITMENT LTD
client based in Kettering. Our client has a global product and a world class reputation within their industry. Youll work in our clients small Service Desk team their I.T Support staff. This role is a CustomerService role within an I.T First Line Support capacity. Youll be … field based colleagues with their handheld device, supporting them with any software issues. Youll troubleshoot and provide resolution support. If youre looking for a CustomerService role with an I.T twist, please apply today! Summary of what youll be doing everyday: Support field based colleagues in all IT … related incidents/service requests via telephone, email, remote desktop. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service requests within companys ticketing system. Own incidents/service requests or escalate to 2nd/3rdline support more »
payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the payment reseller sector in Europe and North America. At Paynt, we aim to be the preferred acquirer for European payment solution providers. … re seeking talented individuals to join us on our ambitious journey. What We Need We're on the lookout for a dynamic and motivated CustomerService Agent with experience in outbound calling and upselling. As a key member of our CustomerService team, you will be … responsible for delivering exceptional service to our customers while also identifying opportunities to enhance their experience through upselling and cross-selling our products or services. Your Responsibilities Ensure high customer satisfaction by providing excellent customer service. Be responsible for proactively contacting customers to ensure continued use of more »
Job Title : CustomerService Advisor Location: Highbury Campus, Portsmouth Salary: £22,132.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About the College: As a newly merged College, we aspire to be the employer of choice in the Portsmouth area … Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About The Role: As a customerservice assistant here at COPC, your role will encompass various responsibilities aimed at providing excellence service to students, staff and visitors. This … you: Excellent communication skills both verbal and written Strong interpersonal skills, maintaining an approachable demeanour to aid a positive first impression and rapport building Customer focused mindset with a commitment to providing exceptional service Problem solving abilities in order to resolve issues independently or collaboratively with colleagues Previous more »
you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. CustomerService Engineer - Imaging Equipment - Field based (Hertfordshire/Bedfordshire & surrounding areas) Competitive base salary + company car + bonus + overtime … OTE - Year 1) Siemens Healthineers is recruiting for a CustomerService Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This isa field role with considerable independence travelling … to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? You will work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of SiemensHealthineers products within more »
Stevenage, Hertfordshire, South East, United Kingdom
Siemens Healthineers
you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. CustomerService Engineer - Imaging Equipment - Field based (Hertfordshire/Bedfordshire & surrounding areas) Competitive base salary + company car + bonus + overtime … OTE - Year 1) Siemens Healthineers is recruiting for a CustomerService Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This isa field role with considerable independence travelling … to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? You will work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of SiemensHealthineers products within more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
International Logistics Group
CustomerService Account Executive - Fulfilment Northampton, Northamptonshire Up to £27,699 per annum, depending on experience About us Were an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our … from a friendly team and realise your full potential in a fast-growing company, this is the role for you. The role As a CustomerService Account Executive, you will provide front line telephone and email support to a portfolio of Fulfilment Clients, understanding their bespoke requirements and … providing a high level of customer response and service. The key responsibilities of the role will include: - Resolving day to day queries including processing of all orders and any correspondence relating to those orders with the customer and other ILG departments - Utilising the client and in-house hosted more »
Solihull, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Job Title: Planning Coordinator Job Type: Contract Location: Solihull (Hybrid) Salary: Up to £200 per day, Inside IR35 Key Skills: CustomerService/Service Delivery, PC literate, Resource Planning/Workforce Management systems Fantastic opportunity to join a data/insights company who work with some of … on the lookout for a Planning Coordinator who is able to support their operations team by tracking and planning of installation as well as service schedules. What the role will entail; Involvement with the procurement and fulfilment of equipment. Coordination for the end-to-end delivery of service … the billing process. The successful candidate will have; Experience working with Workforce Management & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or CustomerService/Operations. Ability to make fast and clear decisions. Interpersonal and communication skills as well as having good more »
Service Desk Team Leader - IT Service Management Permanent Hampton, Peterborough, Cambridge £30,000 - £34,000 - Company benefits Monday to Friday - Standard office hours This role would suit someone who has experience working in a call centre environment, dealing with management of people and process. Working to service … calls answers and tickets resolved. ITSM/IT would be a huge advantage! JOB SUMMARY Provide leadership, guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities. Ensure company processes, procedures and contractual requirements are followed whilst maintaining high … levels of customer service. Endeavour to provide all customers with the best level of customerservice and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE • Awareness of ITIL methodologies and best practice • Good working more »
discovery and improve human health. As we continue to grow, we are seeking a talented Operations Manager to join our dynamic team and oversee customerservice, logistics, supply chain, and office management. For more information on our company and its offerings, please visit www.antibodies.com. Job Description: The Operations … Manager will be responsible for all aspects of customerservice, order processing, stock preparation, internal transfers, supply chain, and order fulfilment. This is a hands-on role and, in addition to managing a small team, the Operations Manager will be actively involved on a daily basis in completing … Oversee the order processing workflow, from quote/to order receipt/to order fulfilment, to ensure accuracy and efficiency. Collaborate with sales and customerservice teams to prioritize orders, resolve order discrepancies, and meet customer delivery expectations. Implement and maintain order management systems and procedures to more »
discovery and improve human health. As we continue to grow, we are seeking a talented Operations Manager to join our dynamic team and oversee customerservice, logistics, supply chain, and office management. For more information on our company and its offerings, please visit www.antibodies.com. Job Description: The Operations … Manager will be responsible for all aspects of customerservice, order processing, stock preparation, internal transfers, supply chain, and order fulfilment. This is a hands-on role and, in addition to managing a small team, the Operations Manager will be actively involved on a daily basis in completing … Oversee the order processing workflow, from quote/to order receipt/to order fulfilment, to ensure accuracy and efficiency. Collaborate with sales and customerservice teams to prioritize orders, resolve order discrepancies, and meet customer delivery expectations. Implement and maintain order management systems and procedures to more »
Customer Experience Officer Summer/Student Placement Pay: £11.98 per hour, 37 hours per week Location: Stowmarket - office based only Length: from 24th June till 20th September (dates can be negotiable) Do you possess excellent customerservice? Are you looking for a work placement during the University … summer holiday? Opus People Solutions are recruiting on behalf of Suffolk County Council for temporary CustomerService Advisor to join their busy CustomerService team based in Stowmarket. Your main responsibility would be handling contact and assisting customers, predominantly parent and carers via telephone and email … scope of covering administration tasks where required. This is very busy; target driven environment and you will be responsible for providing a first-class customerservice to all residents by having excellent communication skills which require a good tone of voice, excellent listening skills, patience, and the ability more »
Newport, Shropshire, West Midlands, United Kingdom
Talent Finder
CustomerService – Desk Operator | Newport | Full Time/Part Time | From £22,000pa + Our client is a successful taxi & PSV company based in Newport, Shropshire who due to continued success are currently looking to recruit a Desk Operator. This is a fantastic opportunity for somebody who excels … in customerservice to join a well-regarded company. Full training will be given on the specialised taxi booking computer system Benefits: Training Provided Company Pension Free car parking Friendly team of professional staff Potential of management position 28 days holiday Potential progression to management Staff discounts Birthdays … a team of professional drivers and desk operators, you will be responsible for answering the telephone in a polite, friendly and efficient manor, inputting customer's bookings onto the computer and ensuring emails and online bookings are inputted correctly. You will also be responsible for ensuring all bookings are more »
fantastic deals The person What you will need to bring to the role: * Great communication skills - both verbal and written * Established experience in a customer focused environment where you can demonstrate exceptional customer support skills * Ability to follow, understand multiple and complex processes * Problem solving, logistical thinking, with … targets Desirable Skills: * SAP/C4C/Ticket Management experience * Environmental Supports/Waste Management/Recycling experience Job description This is no ordinary customerservice role, and our people are our biggest asset. Due to continued success and growth, we are looking to recruit proactive and enthusiastic … team members who focus on providing excellent, friendly, and professional service to our customers. Our customer support team members actively improve our culture of customer delivery and take responsibility for making our department a great place to work. The happiness of our team is a Key Performance more »