101 to 125 of 236 Customer Service Jobs in the West Midlands

Lichfield Road, St Chads Health Centre, Dimbles Lane, Lichfield, and 29-31 High Street, Chasetown, Burntwood. Our aim is to deliver a high quality service which will benefit our patients. With a large team working together we will maintain and improve the quality of care with the sharing of … term and complex conditions. We value our relationship with our patients and have an active Patient Participation Group to help us deliver the best service possible. Let us help patients live a full and active life. Teams: The following teams make up Darwin Medical Practice Business support Clinical staff … Interest & Motivation in the job Essential Ability to work unsupervised and as part of a team. Willingness to undertake appropriate training. Passion for excellent customer service Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such more »

has celebrated over 28 years in the IT industry and we continue to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … 2+ years project experience developing solutions using the Power Platform (Power Apps Canvas/Model Driven Apps, Power Automate, Power Virtual Agents). Excellent customer service and communication skills. Experience configuring and using Microsoft Data verse advantageous. Experience with Agile methodologies and working in delivery teams. Experience configuring more »

and understandably to the end-user The role focuses on providing IT services, following robust processes and providing accurate and consistent outcomes Understanding agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users Required experienceL Solid, recent experience … Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem-solve complex hardware and software issues and operate under own initiative Knowledge more »

Our client are an online SaaS logistics software company which combines dynamic route optimisation, vehicle tracking, real-time progress monitoring and customer ETA messaging. Their Transport software helps their customers, delivery and field service companies, build excellent consumer experience, focus on customer service and efficiently utilize … our client was born, and since 2012 the business has gone from strength to strength and now have over 400 customers running distribution and service fleets using our clients generated plans every day. Their mission is to help distribution and service businesses to dramatically transform their operations by … that is much broader than a typical system configuration position. If you are driven by understanding how things work, committed to delivering a great customer experience, and able to digest and explain complex topics, their implementations team is right for you. You will manage Implementation projects from sales handover more »

technology company specializing in electronic measurement solutions are seeking an experienced Calibration Engineer on a permanent basis. Based primarily on-site at their Telford service centre, with occasional on-site work at customer locations, you will be responsible for the calibration, validation, and repair of electrical/electronic … prescribed procedures and technical duties that may require judgment. Solve technical problems of varying scope and complexity related to test and calibration processes. Understand customer requirements through effective communication, both face-to-face and written. Requirements: Certifications as an electronic/electrical technician with relevant calibration experience. IT skills … including proficiency in Windows and Office applications. Strong English communication skills, both written and spoken. Ability to confidently address customer inquiries and anticipate problems. Proactive attitude towards problem-solving and working independently. Able to obtain UK security clearance. If you possess technical expertise in calibration, have a passion for more »

monitor and maintain computer systems, troubleshooting applications, wide-area networks, servers, and routers. A key part of the role includes providing a high-quality service to individuals and departments ensuring a consistently high level of customer service is provided to all employees. Working within the PC Network more »

JOB TITLE : Commercial Graduate Programme Customer focus and Data Analysis Ref J002633 COMPANY: Tosca SALARY : £24,000-£27,000 LOCATION : Dudley, West Midlands THE COMPANY : Toscas Mission is to revolutioni se the flow of goods through the supply chain, eliminating waste at every turn. For 60 years Tosca have … Britvic and Princes and many more. MAIN PURPOSE OF THE ROLE: The key purpose of the Commercial graduate role is to work within the Customer Service team to provide exceptional communication , data insight and problem solve with customers. You will be the first contact for existing customers but … also new customers where you will need to provide support with onboardi ng , review account sta tus, support customer audits and account ch ecks with the finance team DUTIES AND RESPONSIBILITES : Key point of contact for c ustomers both on the Telephone and via email. Assist customers with support more »

Laptop Holidays The Role - Sales Account Manager, Medical Ophthalmic Laser Systems An account management role selling ophthalmic systems to the medical sector Managing key customer accounts and developing strong customer relationships Identifying new business opportunities, ultimately looking to exceed area sales targets Extending the customer base by … to work with others towards a shared goal Well organised and able to decide priorities in a rapidly changing commercial environment The Company - Field Service Engineer, Medical Ophthalmic Laser Systems Instantly recognisable brand leader supplying a wide range of innovative systems to the healthcare sector, and offers 'best in … is second to none in their industry, ensuring that they remain a market leader At the core of their business lie product innovation, excellent customer service and good people This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment more »

Field Service Engineer Reporting to the Service & Operations Manager you will be responsible for maintaining and repairing customers cleaning machines throughout the Midlands and Northwest of the UK, whilst providing the highest possible level of on-site service to customers. Supporting business development by way of service sales to customers where applicable. Field Service Engineer Description of Duties To maintain customer on site cleaning equipment through both planned service calls and unplanned breakdowns. Making customers and their needs a primary focus; developing and sustaining productive customer relationships. To carry out breakdown calls … ensuring that the customer is aware of ETAs and all site booking in processes are followed. Explore commercial opportunities whilst on customers sites. Plan daily workload along with the Service controller to ensure breakdown calls are attended within the customers SLA. Maximise first time fix by ensuring adequate more »

sits within our Education Division, Wave 9 in our newly acquired offices in Stafford - approximately 25% of your time will be spent on our customer sites focusing on implementation, with the remainder of your time spent supporting our internet connectivity, safeguarding and security services from either your home or … our offices. What you’ll be doing Installation, integration and commissioning of network, firewall and filtering solutions on customer sites. Prestaging, initial configuration of network, firewall and filtering solutions. Logistical and technical support to assist the running of the project and operations team. Support desk cover, assisting customers via … help support and maintain the companies IT environment. On-site and remote IT technician services for education customers. Replacing faulty or upgrading equipment on customer sites. Liaise with third party carriers to troubleshoot connectivity issues using tools, ticketing systems, email, or telephone. What we're looking for Experience in more »

Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent Technical Support Specialist for their Customer Service and After Sales Support Department. Position: Technical Support Specialist Location: Bridgnorth Employment Type: Full-time, Permanent Salary: £22,000.00-£24,000.00 per year (DOE) About … industries, independent workshops, and large OEMs. Role Overview: The Technical Support Specialist will play a pivotal role in delivering exceptional after-sales support and customer service. The successful candidate will utilize their technical expertise to troubleshoot issues, provide guidance on product usage, and ensure customer satisfaction. This role … on product operation, troubleshooting techniques, and software functionalities. - Coordinate with the engineering team to resolve technical issues and provide timely solutions to customers. - Document customer inquiries, troubleshooting steps, and solutions for future reference. - Assist in the development of technical support documentation, including manuals and FAQs. Qualifications and Skills: - Degree more »

has celebrated over 27 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … patterns and best practices, working with development teams as well as directly with customers. Technical subject matter expert. Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Liaise directly with customers to more »

requirements and RICS Client Monies regulations. RESPONSIBILITIES Ensure that all Cash and Banking services are delivered to a consistently high standard and to the service levels required by the Client Monitoring and delivering the allocation of cash received, identifying the source funds and ensuring all sums received are posted … Cash and Banking operations; Act as the principal contact point for Clients, surveyors, and other relevant parties on all aspects of cash and banking service delivery; Provide advice and guidance to team members on client monies management; Assist in internal and external audits of financial information, procedures and controls. … manner; Conscientious and highly focussed, with detailed understanding of client monies and an appreciation of data protection issues; Committed to the provision of excellent customer service and to meeting deadlines; Commercially astute, innovative and solutions oriented; Organised and methodical, able to work to tight deadlines and manage time more »

If you have a commercial mindset and thrive in a fast-paced, dynamic environment then we want to hear from you. Key Responsibilities: Receive customer quotations via varying methods – email/online portal etc Support the Air Freight team – Imports/Exports/Cross Trade Negotiate rates with carriers …/hauliers/suppliers and confirm availability of equipment and agree prices where no tariff exists, to maximise cost-effectiveness. Prepare and submit customer quotations and proposals within agreed timeframe Work within our in-house system to create and issue quotations Communicate with customers to manage and follow up … we secure opportunities. Track success/failure rate of quotes, reporting back to management Develop and build relationships and provide the highest level of customer service to all customers Produce strategic tariffs when required to ensure effective workload and to ensure these tariffs are kept up to date more »

The Opportunity: Service Centre Engineer Contract: Permanent Salary: £30,238 - £34,232 Location: Stafford AmeyBriggs is an engineering services and asset management specialist with its people core to everything that it does. Our team members are highly skilled and can offer flexible and bespoke solutions for our customers across … all of the role criteria outlined below please don't let that discourage you from applying. The Impact you will have: Repair, maintain and service, plant, equipment, and associated ancillaries to current company standards and LOLER and PUWER legislation, both at service centre location and on site as … and exchange of equipment and transactions, including inspections, for handover/hand-back of equipment as required Must be willing to work away from service centre location and in other Ameybriggs' areas of operation What will help you to excel in this role: City and Guilds, NVQ or equivalent more »

active Must be able to work as part of a team Contract/Supplier Management Skills Confident decision maker CAFM Systems Evidence of Excellent Customer Service Delivery Operational experience of managing Environmental, Health & Safety and Quality Systems RESPECT: We act with consideration for others’ ideas and share information … collaboration INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities EXCELLENCE: We focus more »

maintenance to ensure high performance and reliability. Generate and present data reports to the Facilities Manager. Conduct risk assessments and identify potential threats to service delivery. Drive continuous improvement in productivity and quality within the Facilities team. Collaborate with Security to manage access control. Coordinate with Change, Architecture, Professional … and IST delivery. Strong organizational and prioritization skills. Knowledge of crisis management and command control. Excellent technical report writing skills. Team player with strong customer service skills. Flexible working hours and a full UK driving license. Desirable: SC Security Clearance IOSH qualification General Requirements: Exceptional communication skills. Experience more »

looking for an experienced CNI Lead Engineer – Electrical Bias to work with a Hays client to conduct work that provides a multi-skilled maintenance service to Critical National Infrastructure (CNI), which covers electrical and mechanical disciplines and to provide a reactive and pro-active maintenance service as per … opportunities for efficiency/improvement of PPM's and Reactive works. Skills & Behaviours: · Excellent communicator both verbal and in writing · Analytical and organisational skills (customer service skills) · Ability to multi-task and prioritise · Self-motivated and ability to work on own initiative and as part of a team more »

Adobe software Good organisation, communication and incident/request management skills Mobile device knowledge, BES and ActiveSync, apple, android, blackberry skills Good communication and customer service skills Good problem solving and troubleshooting skills Experience in working for a large organisation supporting hundreds of users. Ability to work within more »

and Office 365 administration. Solid understanding of networking principles (TCP/IP, DNS, DHCP). Excellent troubleshooting and problem-solving skills. Exceptional communication and customer service skills. Ability to work independently and as part of a team in a fast-paced environment. Renumeration: £35,000 - £40,000 + more »

responsible for the implementation of customers IT and EPoS systems as well as coaching and training of the end users, in line with multi customer business-as-usual activity involving installs, moves and changes (IMAC) and or customer project rollouts. Summary of Main Responsibilities and Activities Conduct thorough … preparation checks prior to attending sites. Attend customer sites in line with your schedule of works to conduct implementation services. Conduct system coaching and training in line with the specification of the customer IT solutions. Provide Go Live Support to the management and staff of the site. Act … all third parties on site. Complete all site-specific documentation to include site sign off and report site issues to Project Control Build excellent customer relationships whilst on site. Comply with all company business processes and procedures. Conduct other tasks as may be required from time to time. Candidate more »

for fostering a positive team culture. The successful candidate will hold full P&L responsibilities, empowering you to drive operational success and deliver outstanding customer satisfaction. They are seeking a leader who can inspire and lead teams to new heights, ensuring the highest standards of safety, quality, and efficiency … an effective Health and Safety culture across the site. Collaborate with the HSE Advisor to continuously enhance safety practices and compliance Measure and elevate customer service and satisfaction levels, consistently exceeding expectations Drive a culture of continuous improvement by working closely with teams across the organisation Maximise asset … utilisation and identify opportunities for capital investment projects Effectively plan and manage service capacity to support contractual and new business demands Ensure effective project management of key multi-site and complex customer contracts Adhere to all Company Policies and Procedures, including Information Security, Environmental, Health and Safety, and more »

Product Lead to join our team at Veolia. The Product Lead will work closely with our Salesforce system meaning experience with Sales Cloud and Service Cloud is essential. The role would involve gathering requirements and working with agile methodology. What we can offer you; 25 days of annual leave. … approach to problem solving. Jira experience. Agile methodology knowledge. Understanding of the Salesforce platform is highly beneficial. Knowledge/experience of Sales Cloud and Service Cloud. An individual with excellent communication and interpersonal skills to provide industry-leading customer service to all internal and external customers. Our more »

ensuring that allotted spaces are effectively policed between departments Candidate: Proven experience in the delivery of facilities management services, across multi-sites in a customer service environment. Experience in the practical application and knowledge of Health and Safety Management, and specifically the management of Asbestos, Fire Safety, Legionella … installations and other plant and mechanical systems. Experience in the management of hard and soft facilities contracts. Experienced in managing a 24/7 service-critical operation. Experienced in responding to a diverse range of customer requirements. ICT competent in the use of Microsoft applications, Autocad, CAFM systems more »

and implementing business critical software. You’ll be detail orientated and have an ability to translate automotive processes into software solutions. This is a customer focused position, and regular travel to customer sites will be a part of your day-to-day role. Your responsibilities will include: Implementing … quality implementation process, and continuously reviewing the way we do things to ensure we deliver high quality implementations each time. Working closely with the customer to understand their needs, setting up and selecting the appropriate parameters, and ensuring the system is set up correctly prior the 'Go Live' date. … Providing onsite and remote consultancy to our customer as needed. Delivering informative and clear training sessions to ensure they get the maximum value from the system. To continuously develop your system knowledge- including parameters, functionality, and integrations. About you The ideal person for this role will be an excellent more »