9 of 9 VoIP Jobs in the West Midlands

group policy, and security configurations. • Prior ERP systems experience is advantageous. • Knowledge of Ethernet patching and cable management. • Experience managing company phone systems (including VOIP) Personal characteristics required • Flexible and willing to travel to company locations as needed. • Excellent interpersonal, verbal, and written communication skills. • Strong time management skills, able more »

and networking functions to optimize efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension more »

and networking functions to optimize efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension more »

Job Opportunity: VoIP Engineer Salary: £30,000 - £35,000 Location: Birmingham Area Additional Benefits: Employee Ownership Bonus : Eligible after 12 months of employment Overtime Pay : £140 for each on-call weekend Our client is a leading provider of telecom and data services through dealers and resellers across the UK, is … seeking a skilled VoIP Engineer to join their dynamic team. With a focus on maintaining and growing their channel base as the BT switch-off approaches, this is an exciting opportunity to play a pivotal role in our business growth. As a VoIP Engineer, you'll collaborate closely with dedicated … Provide technical support for customer onboarding and issue resolution Collaborate with sales and provisioning teams to deliver a seamless customer experience Troubleshoot and analyse VoIP systems using tools like Wireshark, tcpdump, and sngrep Occasionally travel to customer sites when required Requirements: 2-3 years of hands-on experience with VoIP more »

and rewarding career. Support end-users with technical issues across software, hardware, and connectivity. Manage end-user accounts and devices. Configure and maintain our VOIP systems. Maintain and monitor out CCTV systems. Document and review our operating procedures. Assist the IT team with on-going projects. You ll understand that … diagnostic skills. Good verbal and written communication skills. Ability to prioritise workloads Nice to have A relevant degree or similar qualification. An understanding of VoIP phone systems An understanding of CCTV technologies An understanding of business based cyber security Joining Jewellery Quarter Bullion Ltd, you will become part of an more »

Job Advert: VOIP/Telephony Provisioning Engineer Location: East Birmingham Salary: £30,000 - £35,000 DOE About Us: We are a forward-thinking telecommunications company, committed to providing innovative VOIP and telephony solutions to businesses of all sizes. As we continue to grow, we are seeking a talented VOIP/… Telephony Provisioning Engineer to join our dynamic team. Role Overview: As a VOIP/Telephony Provisioning Engineer, you will play a critical role in configuring, deploying, and managing VOIP services for our clients. Your expertise will ensure seamless telephony experiences for end-users while contributing to the reliability and scalability … of our systems. Key Responsibilities: Provision and configure VOIP/telephony systems for new and existing clients. Manage onboarding and setup processes, including number porting and SIP trunking. Collaborate with sales and support teams to gather client requirements and ensure technical feasibility. Diagnose and troubleshoot VOIP issues, including call quality more »

Broadband IT Provisioning Specialist , you will play a critical role in ensuring smooth and efficient service delivery. You will manage the provisioning of broadband, VoIP, and other telecom services, working closely with internal teams, vendors, and customers to ensure timely and high-quality service activation. The ideal candidate would have … end provisioning process for telecoms and broadband services, ensuring accuracy and timeliness. Customer Activation: Configure and activate customer services, including broadband lines, routers, and VoIP platforms. Vendor Coordination: Liaise with carriers and service providers to manage orders, monitor progress, and resolve issues. Network Configuration: Support the setup of network elements … in provisioning workflows to enhance efficiency and customer satisfaction. Skills and Experience Telecoms Knowledge: In-depth understanding of broadband technologies (e.g., ADSL, FTTC, FTTP), VoIP, and network principles. Provisioning Tools: Experience with telecoms provisioning platforms and CRM systems. Technical Expertise: Familiarity with network configuration, IP address management, and routing protocols. more »

making it ideal for a tech-savvy individual who thrives in a fast-paced environment. Key Responsibilities Provisioning : Configure and deploy telecoms systems, including VoIP, phone lines, and broadband services, ensuring seamless delivery to clients. IT Support : Provide hands-on technical support to both internal teams and external clients, troubleshooting … What We're Looking For Proven experience in an IT engineering role, ideally within telecoms or MSP environments. Hands-on expertise in telecoms provisioning, VoIP systems, and IT networks. Strong technical problem-solving skills and a proactive approach to challenges. Excellent communication skills, with the ability to explain technical concepts more »

team and suppliers to ensure issues are resolved in line with expected service levels. Management and daily operation of the 3rd Party cloud hosted VOIP telephony platform (Cisco WebEx), supporting general system configuration: Back Office & Call Centre, IVR, Routing, Hunt Groups, Call Recording. Daily operation of the monitoring platform SolarWinds … requirements in an ever transforming and changing business environment Key knowledge and skills required for the role: Technically competent with current Network/Voice (VOIP) services and knowledgeable on emerging technologies/governance. Technical documentation writing. Proven experience of working in a customer facing 1st and 2nd line support role. more »