14 of 14 Service Management Jobs in Wiltshire

improvements, you'll play a key role in keeping things running smoothly and preparing us for future growth. Core Responsibilities IT Infrastructure and Operations Management Cybersecurity and Compliance Project Management and Digital Transformation Service Management Strategic IT Alignment Key Activities & KPI's IT Infrastructure & Operations Management … secure, compliant, and optimized for performance. Provide technical support and troubleshooting for internal teams. Cybersecurity & Compliance Implement and maintain cybersecurity best practices, including patch management, vulnerability tracking, and threat mitigation. Work towards and maintain Cyber Essentials Plus (CE+) certification. Conduct regular risk assessments, security training, and compliance audits. Project … Management & Digital Transformation Lead IT projects, including ERP and CRM system upgrades, software integrations, and cloud migrations. Manage the adoption and optimization of M365 tools, Power BI, and automation solutions. Oversee the implementation of new technologies and digital initiatives to improve business processes. Work closely with cross-functional teams More ❯

Service Desk/Incident Manager Target Start Date: ASAP Target End Date: 31/03/2026 Rate: DAY £480 Inside per day Location of role: Corsham , Fully on site Clearance Required: SC OR DV Working Pattern (Mon-Fri, Shifts, on-call): MON-FRI We are seeking an experienced … Service Desk Manager to lead a well-established Level 4 Service Desk .This position is for an experienced and well-versed Service Desk Manager with extensive knowledge of the Incident and Major Incident Lifecyle. You will have oversight of a team of highly experienced and technical engineers … tier of incident support to an Operational focussed user base. Within this role it will be your job to enhance the reputation of this Service Desk to the wider community, including the development of best processes, practices and procedures in line with the Customer's Incident Management Strategy More ❯

SC Cleared ITIL Service Manager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. … K ey Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks. Act as a point of escalation for major incidents and ensure timely resolutions. Ensure compliance with SLAs and KPIs, driving continuous improvement in service delivery. Collaborate with cross-functional teams to optimize IT services … and systems. Lead stakeholder communications and ensure customer satisfaction. Requirements: Current SC Clearance Proven experience as an ITIL Service Manager in a secure or sensitive environment. Expertise in ITIL best practices and service lifecycle management. Strong leadership, communication, and problem-solving skills. Ability to thrive in a high More ❯

operations. You'll play a key role in keeping things running smoothly and preparing the company for future growth. Key Activities IT Infrastructure & Operations Management Manage and maintain physical and cloud-based IT infrastructure (Azure, servers, networks, endpoints). Oversee LAN/WAN networks, wireless connectivity and IT security … secure, compliant and optimized for performance. Provide technical support and troubleshooting for internal teams. Cybersecurity & Compliance Implement and maintain cybersecurity best practices including patch management, vulnerability tracking and threat mitigation. Work towards and maintain Cyber Essentials Plus (CE+) certification. Conduct regular risk assessments, security training and compliance audits. Project … Management & Digital Transformation Lead IT projects including ERP and CRM system upgrades, software integrations and cloud migrations. Manage the adoption and optimization of M365 tools, Power BI and automation solutions. Oversee the implementation of new technologies and digital initiatives to improve business processes. Work closely with cross-functional teams More ❯

operations. You'll play a key role in keeping things running smoothly and preparing the company for future growth. Key Activities IT Infrastructure & Operations Management Manage and maintain physical and cloud-based IT infrastructure (Azure, servers, networks, endpoints). Oversee LAN/WAN networks, wireless connectivity and IT security … secure, compliant and optimized for performance. Provide technical support and troubleshooting for internal teams. Cybersecurity & Compliance Implement and maintain cybersecurity best practices including patch management, vulnerability tracking and threat mitigation. Work towards and maintain Cyber Essentials Plus (CE+) certification. Conduct regular risk assessments, security training and compliance audits. Project … Management & Digital Transformation Lead IT projects including ERP and CRM system upgrades, software integrations and cloud migrations. Manage the adoption and optimization of M365 tools, Power BI and automation solutions. Oversee the implementation of new technologies and digital initiatives to improve business processes. Work closely with cross-functional teams More ❯

for a leading organisation. This is an opportunity to become a key member of a small, established team of network professionals responsible for the management and support of a complex global network. You will play a crucial role in ensuring network availability and performance for diverse end-users, often … sensitive environment, this role is for you. Key Responsibilities: Monitor, analyse, and report on all elements of the network infrastructure. Manage and process customer service requests efficiently. Develop, test, and deploy network configurations for new services. Collaborate effectively with Service Management teams and key stakeholders to deliver … services. Provide technical support and guidance to Managed Service Providers (MSPs). Maintain accurate network diagrams and documentation. Contribute to annual Crypto Key management processes. Update and maintain the Configuration Management Database (CMDB). Participate in an on-call rota (approximately 1 week in 4) providing out More ❯

for a leading organisation. This is an opportunity to become a key member of a small, established team of network professionals responsible for the management and support of a complex global network. You will play a crucial role in ensuring network availability and performance for diverse end-users, often … sensitive environment, this role is for you. Key Responsibilities: Monitor, analyse, and report on all elements of the network infrastructure. Manage and process customer service requests efficiently. Develop, test, and deploy network configurations for new services. Collaborate effectively with Service Management teams and key stakeholders to deliver … services. Provide technical support and guidance to Managed Service Providers (MSPs). Maintain accurate network diagrams and documentation. Contribute to annual Crypto Key management processes. Update and maintain the Configuration Management Database (CMDB). Participate in an on-call rota (approximately 1 week in 4) providing out More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer … service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual Crypto Key Fill More ❯

in NCSC design patterns and MOD-accredited secure solutions . Understanding of Defence Lines of Development and MOD Capability Integration . Proficiency in MOD service management tooling and ITIL frameworks . Experience with PKI integration and Defence PKI . SC Clearance (existing) and willingness to undergo DV clearance More ❯

a small, established team of network professionals. Your role will involve: *Monitor and report on all elements of AS network as required *Process customer service requests *Create and deploy configurations for new services *Liaise with Service Management team and Customer Authority to deliver services to end user … in 4 basis Experience: * Knowledge of Juniper network devices and Firewalls *ITIL certified or a strong working knowledge of ITIL Incident, problem and change management disciplines * Encryption technologies (ideally Solarwinds) * Managing and monitoring networks * Comfortable working in air gapped environment * Live service tooling APPLY NOW to avoid disappointment More ❯

a small, established team of network professionals. Your role will involve: *Monitor and report on all elements of AS network as required *Process customer service requests *Create and deploy configurations for new services *Liaise with Service Management team and Customer Authority to deliver services to end user … in 4 basis Experience: * Knowledge of Juniper network devices and firewalls *ITIL certified or a strong working knowledge of ITIL Incident, problem and change management disciplines * Encryption technologies (ideally Solarwinds) * Managing and monitoring networks * Comfortable working in air gapped environment * Live service tooling APPLY NOW to avoid disappointment More ❯

We have a requirement for a DV Cleared Network Administrator supporting a live service for a secure client. We are looking for a Network Administrator to join a small, established team of network professionals. Your role will involve, * Monitor and report on all elements of AS network as required … Process customer service requests * Create and deploy configurations for new services * Liaise with Service Management team and Customer Authority to deliver services to end user groups * Provide technical support to MSPs * Maintain network drawings * Assist with annual Crypto Key Fill * Update and maintain CMDB * Provide technical on … experience includes: * Experience of Juniper network devices * Experience of Juniper firewalls * ITIL certified or a strong working knowledge of ITIL Incident, problem and change management disciplines * Experience with encryption technologies Desirable Skills: * An understanding of how to account for sensitive material Due to the nature and urgency of this More ❯

a client of mine who are a leading IT Systems Integrator operating within the UK defence sector. This role forms part of their live service practice, you'll be working in a busy fast paced environment. The role is diverse offering the opportunity to get involved in several different … a small, established team of network professionals. Your role will involve: Monitor and report on all elements of AS network as required Process customer service requests Create and deploy configurations for new services Liaise with Service Management team and Customer Authority to deliver services to end user … experience: Experience of Juniper or Cisco network devices Experience of firewalls TIL certified or a strong working knowledge of ITIL Incident, problem and change management disciplines Desirable experience: Experience with encryption technologies An understanding of how to account for sensitive material Willing to travel to customer locations Please note More ❯

T. Configure and maintain Linux (Ubuntu preferred) and Windows OS environments, including Active Directory. Implement security best practices, system hardening (CIS benchmarks), and vulnerability management using Nessus. The Person: You should have experience in cloud infrastructure within defence, MOD, or government environments. Essential skills include: VMware Cloud Foundation Core … vSphere, vCenter, vSAN, NSX-T). Experience with hyper-converged infrastructure (preferably Dell vXrail). Security hardening, compliance, and vulnerability scanning. Understanding of ITIL service management. Strong problem-solving and interpersonal skills to work directly with customers and stakeholders. Security Clearance: SC clearance required DV clearance beneficial This role More ❯