76 to 100 of 192 Remote ITSM Jobs

the Service Desk Manager. Provide regular updates to customers on the status of their incidents and requests. Technical Skills: Office 365 Windows Server IT Service Management Tools (ServiceNow, Remedy, or similar) Basic Networking Principles Active Directory Exchange If the skill set is relevant, matches your experience and you're interested more »

Waterfall with associated us of capabilities such as Jira and or Git/Github Familiarity using MS Project or Primavera P6 Experience using IT service management approaches such as ITIL Excellent problem-solving skills and attention to detail Apply directly to learn more about this exciting opportunity or connect with more »

plus automation), and schemes Experience developing custom plugins for JSM/Jira Knowledge and application of best practices for JSM/Jira Knowledge of ITSM practices and how they are fulfilled with JSM Ability to work in agile framework Strong communication and interpersonal skills Self-starter with fine-tuned problem more »

ServiceNow SysAdmin or ServiceNow Developer and will have an in-depth understanding of all facets of ServiceNow. As a highly specialised role, understanding of ITSM, ITAM, SAM/HAM Pro, ITOM, Agent Client Collector (ACC), Discovery, Cloud Discovery, WSD (Reservation management), CSM, HRSD, and SPM is essential. Experience of ServiceNow more »

developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. Leverage and maximising our clients’ existing investments in ITSM tools and frameworks Developing the roadmap and transient states to improve the maturity of DevOps practices and unlock maximum value by adopting NextGen techs like more »

SC Clearance or can pass SC Clearance. The successful candidate will possess proven skills working with the following - - DevOps - Python - Unit, Integration testing - Linux - ITSM - JIRA - ServiceNow Interested? Please apply below. DevOps Engineer, python, Bash, Testing, Scripting, Data, Linux, Agile, public sector, security clearance, SC Cleared more »

and contract management is highly desirable. Familiarity with relational databases, SQL queries, and data analysis tools is desirable. Experience with ITIL or other IT service management frameworks is preferred. What you'll get in return Hybrid working Free onsite parking What you need to do now If you're interested more »

Assessed at CMMI Maturity Level 3 for both Development and Services and certified with the following- ISO 9001:2015, ISO 20000-1:2011 for ITSM and ISO 27001:2013 for ISMS, Macro delivers honest, powerful results from the inside, outward. Deeply invested in advancing long lasting employee relationships, our distinctive more »

DevSecOps including information security principles, system architectures, and network protocols. Compliance Experience: Familiarity with ATO processes, RMF, and POAMs. Desired Skills: Experience with IT Service Management tools (e.g., Atlassian Jira). Familiarity with SIEM tools like Splunk and Tenable Security Tools. Prior federal agency experience more »

Delivery Team, the successful candidate will be primarily responsible for the day-to-day administrative aspects of the Infinigate Support service and the Infinigate ITSM Tool, the web-based tool that provides a service delivery platform to both internal and external customers. Duties & Responsibilities • Efficiently process contracts and distribute with more »

DevSecOps including information security principles, system architectures, and network protocols. Compliance Experience: Familiarity with ATO processes, RMF, and POAMs. Desired Skills: Experience with IT Service Management tools (e.g., Atlassian Jira). Familiarity with SIEM tools like Splunk and Tenable Security Tools. Prior federal agency experience EEO Employer Apex Systems is more »

Prior DOD experience, or Law Enforcement technical support is desired. • Familiarity with innovative government procurement models, such as OTAs and agile contracting. • Knowledge of ITSM frameworks and experience managing services aligned with MSP and MSSP models. Additional Comments: Location & Travel Requirements: • This is a remote role, but travel may be more »

teams and build strong, professional relationships. Experience documenting requirements and functional specifications for system enhancements. Experience working in a formal Agile environment and with ITSM tools. Test development Desirable Skills & Experience: Experience with Oracle ERP (e-Business or Fusion) and data migration activities. Background from a shared service environment. Experience more »

teams and build strong, professional relationships. Experience documenting requirements and functional specifications for system enhancements. Experience working in a formal Agile environment and with ITSM tools. Test development Desirable Skills & Experience: Experience with Oracle ERP (e-Business or Fusion) and data migration activities. Background from a shared service environment. Experience more »

Design and deliver end-to-end ServiceNow solutions, ensuring seamless integration with other enterprise systems. Provide subject matter expertise (SME) across ServiceNow modules, including ITSM, ITOM, HRSD, and CSM. Lead architectural reviews and ensure governance compliance with industry best practices. Mentor and guide technical teams, fostering knowledge sharing and promoting more »

. This is a key role within the IT Leadership Team and is responsible for leading the Service Desk team to establish strong IT Service Management practises across the organisation. In addition to managing a team of L1-L3 Service Desk Analysts, you will also manage all aspects of IT more »

target: mid-January due to Holidays Notes: Mid-level change management specialist with an IT Delivery/Systems Delivery background; IT Service Management background (ITSM) 4-6+ years experience Should have experience working with 3rd party vendors Helping manage Change Management issues as well as incident response. In … to 3 years of experience in change management-related programs (release management, change impact analysis). Strong knowledge of change management frameworks and strategies (ITSM, ITIL, etc). Techno-functional experience in Systems implementation (systems development, quality testing). Strong analytical skills and ability to observe, research and interpret change more »

For: Proven experience in IT service analysis, design, and cost benchmarking. Strong stakeholder engagement and communication skills. Familiarity with service tiering concepts and IT service management best practices. Ability to assess existing infrastructure, architecture, and roadmaps. DBS checks are required as part of the onboarding process. more »

Experience working with Tier1 network providers Experience defining and implementing network solutions for internal and external customers Desirable Familiar with ITIL processes for IT service management Working knowledge of modern telephony/VOIP technologies Experience in Azure and AWS including firewall configuration Familiarity with public cloud connectivity issues Experience with more »

hands on experience with configuration & integration including workflows, troubleshooting, user stories etc Strong communication skills to liaise with multiple business units & stakeholders Exposure to ITSM & CSM modules is key - HRSD & ITOM is highly desirable Knowledge of ITIL lifecycles Must be ServiceNow CSA certified Experience with REST/SOAP API's more »

as a Salesforce developer with exposure to ideally at least one of the following technologies: o Salesforce SalesCloud for CRM o Salesforce ServiceCloud for ITSM o Salesforce CPQ • Experience working in a technical support role (helpdesk) or customer service/facing role. • Ability to perform unit, system, peer and support more »

years of experience with Docker 2+ years of experience with Kubernetes 1+ year of experience with Jenkins 1+ year of experience with ServiceNow/ITSM module 1+ year of experience with Read the Docs or GitHub Pages JS experience, Vue All employees working remotely will be required to adhere to more »

solutions. Skills & Experience: Proven experience as a senior ServiceNow consultant, with expertise in architecture and solution design. Strong knowledge of the ServiceNow platform, including ITSM, ITOM, HRSD, and integrations. Demonstrated leadership skills, with experience mentoring and guiding technical teams. Excellent communication skills, with the ability to engage technical and non more »

and troubleshooting. Provide support for iOS and Android devices. Perform basic diagnostics and troubleshooting of hardware, including laptops and peripherals. Utilize IT Service Management (ITSM) tools for ticket management and asset tracking. Follow IT best practices, including ITIL principles. Experience Needed: At least 3 years’ experience in IT support roles more »

Job Details Job Description Computer World Services Corp (CWS) is seeking an experienced IT Service Management Lead to oversee and manage a wide range of IT service management functions. The ideal candidate will be responsible for managing IT service operations, ensuring high-quality support, and aligning IT services with the … leadership skills, and a customer-focused mindset to deliver reliable IT services across the enterprise. Key Tasks and Responsibilities Service Management Functions: Oversee IT service management processes, including incident, problem, event, request fulfillment, and change management. Manage knowledge management systems to ensure accurate and accessible documentation for support teams. Ensure … and Skills Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). Proven experience (5+ years) in IT service management or similar roles. Strong understanding of ITIL frameworks and certifications (ITIL v4 preferred). Familiarity with IT service management tools such as ServiceNow or more »