76 to 100 of 350 Remote ITSM Jobs

software launches or software conversions What you bring with you Training or studies in the IT sector or comparable qualification Basic knowledge of IT service management Knowledge of project management standards (classic/agile/hybrid) Ideally initial experience in the housing industry German language skills at least at level More ❯

looking for in the successful candidate? Previous experience within a 1st and 2nd line IT service desk or similar technical role Previous experience using ITSM case management software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows More ❯

tools and desk side/onsite support. Remote and flexible working opportunities in a relaxed but demanding environment. Roles and responsibilities Actively Monitor the ITSM tool to ensure user inquiries and technical issues are dealt with promptly to minimize downtime and maintain productivity. Recognise complex problems and escalate them to More ❯

tools and desk side/onsite support. Remote and flexible working opportunities in a relaxed but demanding environment. Roles and responsibilities Actively Monitor the ITSM tool to ensure user inquiries and technical issues are dealt with promptly to minimize downtime and maintain productivity. Recognise complex problems and escalate them to More ❯

with sound decision-making skills under pressure. Demonstrate planning, documentation, and organisational skills. Experience of delivery using IT infrastructure management practices & standards, ITIL/ITSM principles and practices, & change management in large environments. Demonstrate understanding of IT security issues in the Enterprise server and storage space. Company Overview Element is More ❯

in the optimisation of IT support globally across Terex and enhancing the digital experience of our IT users. Key Responsibilities: Enable IT Service Management (ITSM) Platform Roadmap: Help develop and maintain a strategic roadmap for the ServiceNow ITSM platform, aligned with business goals and priorities. Work closely with stakeholders to … a Business Analyst role, working on application enhancement and delivery within a medium to large size company. Experience working with systems that support IT Service Management, strong preference for ServiceNow. An understanding of Incident management, problem management, change management, release management and configuration management as it relates to ITIL. Strong … ACLs, dictionary, catalogue items and updates of all other platform functionality. Experience with AI/Chatbot technology, particularly in the context of automating IT service management or customer support. Familiarity with Agile methodologies and the ability to work in iterative, fast-paced environments. ServiceNow certifications (such as Certified System Administrator More ❯

management, change management, problem management, etc. Ability to take on internal operational initiatives as the owner and coordinator for projects or large scale items. ITSM Framework certifications such as ITIL, Sigma, SIAM or Methodology certifications such as Agile, Scrum, DevOps are considered a definite asset. What you can expect: At More ❯

experience working in an environment with formally structured IT Operational processes, such as work request ticket management, incident management, change management, problem management, etc. ITSM Framework certifications such as ITIL, Sigma, SIAM or Methodology certifications such as Agile, Scrum, DevNetOps are considered a definite asset. Working conditions: Must be available More ❯

Digital marketplaces, ecosystems and partnerships IT (or non-IT) procurement/purchasing/vendor governance, including agile/dynamic sourcing methodologies Familiarity with IT service management, service integration, ITIL and Agile, DevOps, principles of sourcing (insourcing or outsourcing) Familiarity with Technology operating models Experienced working with large contract data set More ❯

years experience at B2B SaaS software company in a pre-Solution Engineering role selling into both enterprise and mid-market accounts. An understanding of ITSM eco-systems and prominent solutions within them, such as: Cloud Management tools, DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, AlertLogic etc. Experience working with Amazon More ❯

for IT Managed Service Providers or IT Support businesses would be helpful. An IT Certification would be advantageous: MCP, MCSA, MCSE, CCNA, CCNP, ITIL, ITSM, CompTIA. Benefits: £35-40k Salary (DOE) + 24 Days Holiday + BHs + day off on your Birthday + Hybrid (1 day/week More ❯

provision and project delivery Key Skills: Experience of managed service provision into public sector customers Strong written and verbal communicator Proactive Adaptable Familiarity with ITSM frameworks such as ITIL and ISO 20000 Familiarity with Service Integration and Management (SIAM) Must have DV clearance Further Information: To meet the security requirements More ❯

compliance. Ensure third-party vendor compliance. Work with the Security Team on data protection. Qualifications: Strong understanding of IT systems and infrastructure. Knowledge of ITSM, ITIL, GDPR, ISO27001, Cyber Essentials+. Excellent analytical, problem-solving, communication, and interpersonal skills. Attention to detail and high ethical standards. Experience with compliance management tools. More ❯

provision and project delivery. Key Skills: Experience of managed service provision into public sector customers. Strong written and verbal communicator. Proactive. Adaptable. Familiarity with ITSM frameworks such as ITIL and ISO 20000. Familiarity with Service Integration and Management (SIAM). Must have DV clearance. Further Information: Due to the industries More ❯

provision and project delivery. Key Skills: Experience of managed service provision into public sector customers. Strong written and verbal communicator. Proactive. Adaptable. Familiarity with ITSM frameworks such as ITIL and ISO 20000. Familiarity with Service Integration and Management (SIAM). Must have DV clearance. Further Information: Due to the industries More ❯

provision and project delivery. Key Skills: Experience of managed service provision into public sector customers. Strong written and verbal communicator. Proactive. Adaptable. Familiarity with ITSM frameworks such as ITIL and ISO 20000. Familiarity with Service Integration and Management (SIAM). Must have DV clearance. Further Information: Due to the industries More ❯

provision and project delivery. Key Skills: Experience of managed service provision into public sector customers. Strong written and verbal communicator. Proactive. Adaptable. Familiarity with ITSM frameworks such as ITIL and ISO 20000. Familiarity with Service Integration and Management (SIAM). Must have DV clearance. Further Information: Due to the industries More ❯

specialists, prioritising work, and fostering high-performing teams. You have broad and deep technical knowledge across cloud computing, SaaS, MDM, IAM, SSO, endpoint protection, ITSM, networking, and more, with hands-on experience managing and supporting key technologies like Microsoft 365, Google Workspace, Cisco Meraki, VMware, and others such as Windows More ❯

operates efficiently, providing support to all staff members across multiple offices. Service Delivery: Oversee the delivery of IT services & implement best practices for IT service management and continuous improvement. Infrastructure and Operations: Lead IT infrastructure initiatives to ensure robust and reliable systems. Experience Required: Experience of leading the delivery of More ❯

alongside IT teams and external partners Nice to Have: Familiarity with third-party applications like ShareGate and OnePlaceMail Knowledge of service management practices and ITSM tools (e.g., ServiceNow) Understanding of GDPR and industry regulations impacting the insurance sector Location : London, hybrid working (2-3 days per week in the office More ❯

members of staff to understand and strategically plan to support the IT needs of research and teaching. Implement consistent and effective processes for IT service management, drawing on relevant frameworks and industry good practice to ensure that meaningful management and service user information is provided. Implement and maintain appropriate Service More ❯

Aurora, Athena, DynamoDB, and Amazon RDS. Experience with Dev lifecycle/database progression (Dev/Test/UAT/Pre-prod/Production) and ITSM tools (e.g., ServiceNow). Strong communication, technical documentation, and organisational skills with a customer-focused, proactive approach. What we offer : At Intrum we offer not More ❯

agreat communicator who is capable of explaining complex technical issues to a non-technical audience. You must have demonstrablecustomer service skills in an IT Service Management environment. Desirable: in-depth knowledge of data centres, server hardware, virtualisation, cloud solutions (AWS, Azure, etc.), infrastructure lifecycle management, complex networking solutions, next generation More ❯

certifications in networking, cloud and cyber technologies or experience in working with leading IT providers to validate technical expertise. ITIL Certification: Understanding of IT service management best practices What you will get from OryxAlign Along with competitive salary and training and development you will receive leave entitlement of 23 days More ❯

Systems, Software engineering, Computer Science or a related subject or relative equivalent experience. Evidence of continuous professional development. Desirable ITIL Foundation Certificate in IT Service Management Special Requirements Essential Commitment to developing own expertise. Able to participate in the appropriate on-call rotation as needed. Able to travel across Trust More ❯