First Line Support Technician
UK
The median First Line Support Technician salary in the UK is £24,000 per year according to job vacancies posted during the 6 months to 18 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 18 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 810 | 954 | 1203 |
| Rank change year-on-year | +144 | +249 | -309 |
| Permanent jobs requiring a 1st Line Support Technician | 80 | 23 | 41 |
| As % of all permanent jobs advertised in the UK | 0.080% | 0.023% | 0.026% |
| As % of the Job Titles category | 0.085% | 0.025% | 0.027% |
| Number of salaries quoted | 77 | 12 | 33 |
| 10th Percentile | £18,671 | £20,500 | £19,100 |
| 25th Percentile | £22,750 | £21,625 | £20,000 |
| Median annual salary (50th Percentile) | £24,000 | £23,000 | £21,500 |
| Median % change year-on-year | +4.35% | +6.98% | -10.42% |
| 75th Percentile | £25,500 | £23,625 | £24,500 |
| 90th Percentile | £27,850 | £24,900 | £29,950 |
| UK excluding London median annual salary | £24,000 | £23,000 | £21,500 |
| % change year-on-year | +4.35% | +6.98% | - |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 94,593 | 90,744 | 154,424 |
| % of permanent jobs with a recognized job title | 94.69% | 91.51% | 96.08% |
| Number of salaries quoted | 67,603 | 57,335 | 84,442 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,521 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £71,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,000 | £50,000 |
| % change year-on-year | -5.66% | +6.00% | +5.26% |
1st Line Support Technician
Job Vacancy Trend
Job postings that featured 1st Line Support Technician in the job title as a proportion of all IT jobs advertised.
1st Line Support Technician
Salary Trend
3-month moving average salary quoted in jobs citing 1st Line Support Technician.
1st Line Support Technician
Salary Histogram
Salary distribution for jobs citing 1st Line Support Technician over the 6 months to 18 May 2024.
1st Line Support Technician
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the UK over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | +30 | 79 | £24,000 | +4.35% | 9 |
| England | +139 | 73 | £24,000 | +4.35% | 12 |
| South East | +17 | 21 | £23,500 | +2.17% | 3 |
| Midlands | +6 | 18 | £25,000 | +19.05% | 1 |
| East of England | - | 15 | £24,000 | - | |
| North of England | - | 13 | £23,000 | - | 3 |
| West Midlands | +20 | 10 | £24,000 | +14.29% | |
| Work from Home | +70 | 8 | £27,500 | +19.57% | 2 |
| East Midlands | -1 | 8 | £25,000 | +19.05% | 1 |
| Yorkshire | - | 7 | £23,000 | - | 3 |
| Scotland | - | 7 | £24,000 | - | 2 |
| North West | - | 6 | £25,000 | - | |
| South West | -31 | 5 | £17,750 | -22.83% | |
| London | +110 | 1 | £33,000 | +14.78% |
1st Line Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 18 May 2024, 1st Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 1st Line Support Technician in the job title.
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1st Line Support Technician Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: