Software Support Engineer Jobs

Software Support Engineer
UK

The median Software Support Engineer salary in the UK is £40,000 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 818 891 1212
Rank change year-on-year +73 +321 -326
Permanent jobs requiring a Software Support Engineer 89 56 49
As % of all permanent jobs advertised in the UK 0.085% 0.059% 0.029%
As % of the Job Titles category 0.089% 0.065% 0.030%
Number of salaries quoted 69 37 47
10th Percentile £26,000 £25,000 £27,000
25th Percentile £33,000 £29,750 £29,250
Median annual salary (50th Percentile) £40,000 £34,000 £40,000
Median % change year-on-year +17.65% -15.00% +23.08%
75th Percentile £51,250 £42,500 £45,000
90th Percentile - £47,000 £62,500
UK excluding London median annual salary £40,000 £32,500 £30,500
% change year-on-year +23.08% +6.56% +5.17%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 99,552 86,380 162,088
% of permanent jobs with a recognized job title 94.85% 91.27% 96.05%
Number of salaries quoted 70,786 55,655 84,889
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,625
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,244
% change year-on-year -6.54% +6.48% +5.78%

Software Support Engineer
Job Vacancy Trend

Job postings that featured Software Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Software Support Engineer in the UK

Software Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Software Support Engineer.

Salary trend for Software Support Engineer in the UK

Software Support Engineer
Salary Histogram

Salary distribution for jobs citing Software Support Engineer over the 6 months to 1 June 2024.

Salary histogram for Software Support Engineer in the UK

Software Support Engineer
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Software Support Engineer within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +10 88 £40,000 +23.08% 5
England +60 77 £40,000 +20.30% 5
Work from Home +70 36 £47,500 +18.75%
South East +9 29 £42,500 +30.77% 2
East Midlands - 21 £40,000 -
Midlands - 21 £40,000 -
South West -15 13 £37,500 +28.21% 1
North of England +16 10 £47,500 +84.47%
Scotland -58 9 £47,500 -5.00% 2
North West -25 4 £22,000 -12.00%
Yorkshire - 4 £47,500 -
Wales - 3 £32,500 -
East of England - 3 £47,500 -
North East -10 2 £47,500 +18.75%
London +105 1 £47,500 +5.56% 2

Software Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 June 2024, Software Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Software Support Engineer in the job title.

1 37 (41.57%) C#
1 37 (41.57%) SQL Server
1 37 (41.57%) Linux
1 37 (41.57%) Problem-Solving
2 35 (39.33%) Oracle
3 34 (38.20%) SQL
3 34 (38.20%) .NET
3 34 (38.20%) OO
4 29 (32.58%) Analytical Skills
5 27 (30.34%) Web Services
6 25 (28.09%) VB
6 25 (28.09%) Degree
7 22 (24.72%) REST
7 22 (24.72%) Enterprise Software
7 22 (24.72%) MongoDB
7 22 (24.72%) C++
7 22 (24.72%) Java
7 22 (24.72%) C
7 22 (24.72%) SOAP
7 22 (24.72%) Apache
7 22 (24.72%) AIX
7 22 (24.72%) ERP
7 22 (24.72%) PostgreSQL
8 14 (15.73%) Manufacturing
8 14 (15.73%) Python
8 14 (15.73%) Agile
8 14 (15.73%) Social Skills
9 12 (13.48%) Project Management
10 11 (12.36%) Customer Requirements
11 10 (11.24%) Windows

Software Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (24.72%) Apache
2 9 (10.11%) WebSphere
3 5 (5.62%) Tomcat
4 4 (4.49%) JBoss
5 2 (2.25%) Microsoft Exchange
Applications
1 6 (6.74%) Microsoft Office
2 5 (5.62%) Microsoft Excel
Business Applications
1 5 (5.62%) Salesforce CRM
Cloud Services
1 8 (8.99%) SaaS
2 6 (6.74%) Microsoft 365
3 5 (5.62%) Azure
4 2 (2.25%) ClickUp
4 2 (2.25%) Entra ID
4 2 (2.25%) Microsoft Purview
Communications & Networking
1 3 (3.37%) Bluetooth
1 3 (3.37%) Wi-Fi
2 2 (2.25%) Wireless
3 1 (1.12%) Firewall
3 1 (1.12%) TCP/IP
3 1 (1.12%) VoIP
Database & Business Intelligence
1 37 (41.57%) SQL Server
2 22 (24.72%) MongoDB
2 22 (24.72%) PostgreSQL
3 5 (5.62%) MySQL
3 5 (5.62%) Pentaho
4 4 (4.49%) Oracle Database
Development Applications
1 5 (5.62%) Bitbucket
1 5 (5.62%) JIRA
General
1 29 (32.58%) Analytical Skills
2 14 (15.73%) Manufacturing
2 14 (15.73%) Social Skills
3 9 (10.11%) Finance
4 5 (5.62%) Inclusion and Diversity
4 5 (5.62%) Law
4 5 (5.62%) Legal
5 4 (4.49%) Pharmaceutical
6 3 (3.37%) Documentation Skills
7 2 (2.25%) Games
7 2 (2.25%) Organisational Skills
8 1 (1.12%) Telecoms
Libraries, Frameworks & Software Standards
1 34 (38.20%) .NET
2 27 (30.34%) Web Services
3 22 (24.72%) REST
3 22 (24.72%) SOAP
4 9 (10.11%) LAPP Stack
5 5 (5.62%) CSS
5 5 (5.62%) CSS3
5 5 (5.62%) HTML
5 5 (5.62%) HTML5
5 5 (5.62%) jQuery
5 5 (5.62%) Kafka
5 5 (5.62%) React
6 3 (3.37%) COM
6 3 (3.37%) WinForms
Miscellaneous
1 22 (24.72%) Enterprise Software
2 6 (6.74%) Public Cloud
3 5 (5.62%) Reference Data
4 4 (4.49%) Chip and PIN
4 4 (4.49%) Mobile Payment
5 2 (2.25%) Self-Motivation
Operating Systems
1 37 (41.57%) Linux
2 22 (24.72%) AIX
3 10 (11.24%) Windows
4 9 (10.11%) Unix
5 8 (8.99%) VMS
6 4 (4.49%) Debian
7 1 (1.12%) Windows Server
Processes & Methodologies
1 37 (41.57%) Problem-Solving
2 34 (38.20%) OO
3 22 (24.72%) ERP
4 14 (15.73%) Agile
5 12 (13.48%) Project Management
6 11 (12.36%) Customer Requirements
7 9 (10.11%) Customer-Centric Approach
7 9 (10.11%) Customer-Centricity
7 9 (10.11%) Software Engineering
8 8 (8.99%) Analytics
9 7 (7.87%) CRM
10 5 (5.62%) Customer Service
10 5 (5.62%) DevOps
10 5 (5.62%) ETL
10 5 (5.62%) MVC
10 5 (5.62%) OOP
10 5 (5.62%) Proactive Monitoring
10 5 (5.62%) Risk Management
10 5 (5.62%) Scrum
10 5 (5.62%) Site Reliability Engineering
Programming Languages
1 37 (41.57%) C#
2 34 (38.20%) SQL
3 25 (28.09%) VB
4 22 (24.72%) C
4 22 (24.72%) C++
4 22 (24.72%) Java
5 14 (15.73%) Python
6 9 (10.11%) JavaScript
7 5 (5.62%) Shell Script
8 3 (3.37%) PowerShell
Qualifications
1 25 (28.09%) Degree
2 4 (4.49%) Computer Science Degree
2 4 (4.49%) HNC
2 4 (4.49%) HND
Quality Assurance & Compliance
1 2 (2.25%) ISO/IEC 27001
1 2 (2.25%) QA
2 1 (1.12%) Cyber Essentials
System Software
1 5 (5.62%) Active Directory
2 1 (1.12%) VMware ESXi
Systems Management
1 5 (5.62%) Grafana
1 5 (5.62%) ITRS Geneos
Vendors
1 35 (39.33%) Oracle
2 9 (10.11%) Microsoft
3 5 (5.62%) AppDynamics
3 5 (5.62%) CA
3 5 (5.62%) Salesforce
3 5 (5.62%) Splunk
3 5 (5.62%) Sybase
4 2 (2.25%) Apple
4 2 (2.25%) HubSpot
5 1 (1.12%) Veeam
5 1 (1.12%) VMware