Technical Support Engineer Jobs

Technical Support Engineer
UK

The median Technical Support Engineer salary in the UK is £35,000 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 483 748 1021
Rank change year-on-year +265 +273 -238
Permanent jobs requiring a Technical Support Engineer 503 199 262
As % of all permanent jobs advertised in the UK 0.46% 0.21% 0.15%
As % of the Job Titles category 0.49% 0.23% 0.16%
Number of salaries quoted 423 119 189
10th Percentile £25,000 £28,800 £22,950
25th Percentile £28,000 £31,250 £26,250
Median annual salary (50th Percentile) £35,000 £35,000 £32,500
Median % change year-on-year - +7.69% -
75th Percentile £40,000 £46,000 £40,000
90th Percentile £50,000 £50,000 £47,500
UK excluding London median annual salary £35,000 £35,000 £31,500
% change year-on-year - +11.11% +8.15%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 102,753 84,908 164,946
% of permanent jobs with a recognized job title 94.75% 91.21% 95.96%
Number of salaries quoted 72,538 55,143 85,388
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,524 £45,000 £42,750
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,296
% change year-on-year -6.54% +6.37% +5.89%

Technical Support Engineer
Job Vacancy Trend

Job postings that featured Technical Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Technical Support Engineer in the UK

Technical Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Technical Support Engineer.

Salary trend for Technical Support Engineer in the UK

Technical Support Engineer
Salary Histogram

Salary distribution for jobs citing Technical Support Engineer over the 6 months to 9 June 2024.

Salary histogram for Technical Support Engineer in the UK

Technical Support Engineer
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the UK over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +261 471 £35,000 - 83
UK excluding London +171 468 £35,000 - 76
South East +56 134 £35,000 +7.69% 23
Midlands +70 112 £32,500 -1.87% 10
North of England +94 89 £32,750 +0.77% 14
Work from Home +82 83 £31,000 -17.33% 30
West Midlands +50 67 £35,000 +13.82% 5
South West +8 67 £35,250 +2.17% 9
Yorkshire +104 51 £32,250 -7.86% 6
East Midlands - 45 £27,500 - 5
East of England +12 38 £38,000 +1.33% 17
London +63 29 £37,500 -7.98% 13
North West +12 28 £34,000 +10.79% 4
Scotland -64 12 £26,500 -41.11% 3
North East -6 10 £40,000 +23.08% 4
Northern Ireland +19 8 £34,500 -13.75% 1
Isle of Man - 8 £45,000 -

Technical Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 9 June 2024, Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support Engineer in the job title.

1 122 (24.25%) Windows
2 106 (21.07%) Customer Service
3 99 (19.68%) Social Skills
3 99 (19.68%) Microsoft
4 67 (13.32%) Manufacturing
5 65 (12.92%) Windows Server
5 65 (12.92%) Microsoft 365
6 59 (11.73%) Degree
7 56 (11.13%) Azure
8 55 (10.93%) Active Directory
9 52 (10.34%) Problem-Solving
10 50 (9.94%) SharePoint
11 44 (8.75%) Telecoms
12 39 (7.75%) Hyper-V
13 38 (7.55%) Entra ID
13 38 (7.55%) Finance
13 38 (7.55%) Firewall
14 37 (7.36%) Linux
15 36 (7.16%) SQL
16 35 (6.96%) Electronics
17 34 (6.76%) TCP/IP
17 34 (6.76%) VMware
18 32 (6.36%) Customer Experience
19 31 (6.16%) Continuous Improvement
20 30 (5.96%) HNC
21 29 (5.77%) ITIL
21 29 (5.77%) Coaching
22 28 (5.57%) VMware Infrastructure
23 27 (5.37%) OneDrive
24 25 (4.97%) Military

Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (9.94%) SharePoint
2 22 (4.37%) Microsoft Exchange
3 1 (0.20%) IIS
3 1 (0.20%) WordPress
Applications
1 12 (2.39%) Microsoft Excel
2 9 (1.79%) Microsoft Office
3 8 (1.59%) Microsoft PowerPoint
4 3 (0.60%) Trello
5 2 (0.40%) AutoCAD
5 2 (0.40%) Revit
Business Applications
1 2 (0.40%) Dynamics CRM
1 2 (0.40%) Oracle Receivables
2 1 (0.20%) JDE EnterpriseOne
Cloud Services
1 65 (12.92%) Microsoft 365
2 56 (11.13%) Azure
3 38 (7.55%) Entra ID
4 27 (5.37%) OneDrive
5 12 (2.39%) AWS
6 9 (1.79%) SaaS
7 6 (1.19%) Dynamics 365
7 6 (1.19%) Mimecast
8 5 (0.99%) GCP
9 2 (0.40%) Azure Monitor
9 2 (0.40%) Oracle CX
10 1 (0.20%) Cloud Computing
10 1 (0.20%) IaaS
Communications & Networking
1 38 (7.55%) Firewall
2 34 (6.76%) TCP/IP
3 24 (4.77%) Wireless
4 20 (3.98%) DNS
5 19 (3.78%) LTE
5 19 (3.78%) VoIP
6 18 (3.58%) 3G
6 18 (3.58%) SNMP
7 17 (3.38%) WAN
8 16 (3.18%) 4G
9 15 (2.98%) Ethernet
10 14 (2.78%) DHCP
11 13 (2.58%) SSH
12 12 (2.39%) GPRS
12 12 (2.39%) SAN
13 10 (1.99%) Bluetooth
13 10 (1.99%) GSM
13 10 (1.99%) VSAT
14 9 (1.79%) LAN
15 8 (1.59%) SDH
Database & Business Intelligence
1 24 (4.77%) MySQL
2 23 (4.57%) SQL Server
3 16 (3.18%) Relational Database
4 3 (0.60%) GIS
5 2 (0.40%) Crystal Reports
5 2 (0.40%) Oracle Reports
5 2 (0.40%) RDBMS
6 1 (0.20%) Amazon RDS
Development Applications
1 13 (2.58%) Eclipse
1 13 (2.58%) JIRA
General
1 99 (19.68%) Social Skills
2 67 (13.32%) Manufacturing
3 44 (8.75%) Telecoms
4 38 (7.55%) Finance
5 35 (6.96%) Electronics
6 25 (4.97%) Military
7 18 (3.58%) Analytical Skills
8 16 (3.18%) Retail
9 15 (2.98%) Public Sector
10 14 (2.78%) Marketing
11 11 (2.19%) Documentation Skills
12 9 (1.79%) Organisational Skills
13 8 (1.59%) German Language
14 6 (1.19%) Automotive
15 5 (0.99%) Presentation Skills
16 4 (0.80%) Billing
16 4 (0.80%) Danish Language
16 4 (0.80%) Inclusion and Diversity
16 4 (0.80%) Italian Language
16 4 (0.80%) Spanish Language
Libraries, Frameworks & Software Standards
1 22 (4.37%) CSS
2 16 (3.18%) HTML
2 16 (3.18%) REST
2 16 (3.18%) XML
3 13 (2.58%) Ajax
3 13 (2.58%) AngularJS
3 13 (2.58%) JDBC
3 13 (2.58%) ODBC
3 13 (2.58%) SOAP
3 13 (2.58%) Web Services
3 13 (2.58%) XHTML
4 3 (0.60%) EDI
4 3 (0.60%) JSON
4 3 (0.60%) Lightning Web Components
Miscellaneous
1 24 (4.77%) Driving Licence
2 14 (2.78%) CCTV
3 13 (2.58%) CMDB
4 9 (1.79%) Data Centre
5 8 (1.59%) Linux Command Line
6 7 (1.39%) Fat Client
6 7 (1.39%) Fibre Optics
6 7 (1.39%) Thin Client
7 6 (1.19%) Foreign Exchange (FX)
7 6 (1.19%) Self-Motivation
8 5 (0.99%) Data Protection Act
8 5 (0.99%) Management Information System
8 5 (0.99%) Onboarding
9 4 (0.80%) EPoS
10 3 (0.60%) ASTM
10 3 (0.60%) IoT
10 3 (0.60%) Renewable Energy
10 3 (0.60%) Robotics
10 3 (0.60%) Smart City
11 2 (0.40%) Virtual Reality
Operating Systems
1 122 (24.25%) Windows
2 65 (12.92%) Windows Server
3 37 (7.36%) Linux
4 19 (3.78%) Mac OS
5 15 (2.98%) Unix
6 10 (1.99%) Windows Server 2012
7 7 (1.39%) Windows 10
8 2 (0.40%) Apple iOS
8 2 (0.40%) Solaris
9 1 (0.20%) Windows 7
9 1 (0.20%) Windows Server 2016
9 1 (0.20%) Windows Server 2019
Processes & Methodologies
1 106 (21.07%) Customer Service
2 52 (10.34%) Problem-Solving
3 32 (6.36%) Customer Experience
4 31 (6.16%) Continuous Improvement
5 29 (5.77%) Coaching
5 29 (5.77%) ITIL
6 24 (4.77%) Mentoring
7 23 (4.57%) Commercial Awareness
8 21 (4.17%) Business Intelligence
9 18 (3.58%) Time Management
10 17 (3.38%) CRM
11 16 (3.18%) Cybersecurity
11 16 (3.18%) OO
11 16 (3.18%) OOP
12 15 (2.98%) Network Management
13 14 (2.78%) Customer-Centricity
13 14 (2.78%) Database Tuning
14 13 (2.58%) Data Extraction
14 13 (2.58%) ITSM
15 12 (2.39%) Disaster Recovery
Programming Languages
1 36 (7.16%) SQL
2 24 (4.77%) Java
3 20 (3.98%) Python
4 19 (3.78%) JavaScript
5 17 (3.38%) PowerShell
6 13 (2.58%) Perl
7 9 (1.79%) PL/SQL
8 7 (1.39%) C#
9 4 (0.80%) T-SQL
9 4 (0.80%) VBA
9 4 (0.80%) VBScript
10 3 (0.60%) Apex Code
11 2 (0.40%) C++
Qualifications
1 59 (11.73%) Degree
2 30 (5.96%) HNC
3 18 (3.58%) Security Cleared
4 10 (1.99%) Computer Science Degree
4 10 (1.99%) HND
5 9 (1.79%) CCNA
5 9 (1.79%) Cisco Certification
5 9 (1.79%) Microsoft Certification
6 6 (1.19%) GCSC
7 5 (0.99%) ITIL Certification
8 4 (0.80%) Azure Certification
8 4 (0.80%) CESG Certified Professional
8 4 (0.80%) Citrix Certification
8 4 (0.80%) MCITP
8 4 (0.80%) VMware Certified Professional (VCP)
9 3 (0.60%) MCT
10 2 (0.40%) A+ Certification
10 2 (0.40%) MCP
10 2 (0.40%) MCSA
11 1 (0.20%) CISSP
Quality Assurance & Compliance
1 22 (4.37%) SLA
2 7 (1.39%) GDPR
3 4 (0.80%) QA
4 3 (0.60%) Accessibility
5 2 (0.40%) ISO 14001
5 2 (0.40%) ISO 9001
System Software
1 55 (10.93%) Active Directory
2 39 (7.75%) Hyper-V
3 28 (5.57%) VMware Infrastructure
4 4 (0.80%) NFS
4 4 (0.80%) Terminal Services
4 4 (0.80%) vSphere
4 4 (0.80%) XenApp
4 4 (0.80%) XenDesktop
5 2 (0.40%) Virtual Servers
6 1 (0.20%) Virtual Desktop
6 1 (0.20%) VMware ESXi
Systems Management
1 21 (4.17%) Microsoft Intune
2 13 (2.58%) WMI
3 3 (0.60%) Cisco Prime
3 3 (0.60%) McAfee ePO
3 3 (0.60%) SCOM
4 1 (0.20%) Autotask
4 1 (0.20%) PaperCut
Vendors
1 99 (19.68%) Microsoft
2 34 (6.76%) VMware
3 22 (4.37%) Cisco
4 17 (3.38%) Oracle
5 13 (2.58%) Citrix
5 13 (2.58%) Splunk
6 10 (1.99%) Salesforce
7 9 (1.79%) SAP
8 8 (1.59%) HP
9 6 (1.19%) Acronis
9 6 (1.19%) Siemens
10 4 (0.80%) ConnectWise
10 4 (0.80%) Google
11 3 (0.60%) Apple
11 3 (0.60%) McAfee
11 3 (0.60%) SolarWinds
12 2 (0.40%) AppDynamics
12 2 (0.40%) Dell
12 2 (0.40%) EMC
13 1 (0.20%) Facebook