Desktop Support Engineer Contracts

Desktop Support Engineer
UK

The median Desktop Support Engineer daily rate in the UK is £193 according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
1 Jun 2024		 Same period 2023 Same period 2022
Rank 395 429 503
Rank change year-on-year +34 +74 +87
Contract jobs requiring a Desktop Support Engineer 184 273 383
As % of all contract jobs advertised in the UK 0.43% 0.49% 0.44%
As % of the Job Titles category 0.46% 0.51% 0.46%
Number of daily rates quoted 134 216 272
10th Percentile £125 £140 £130
25th Percentile £140 £160 £145
Median daily rate (50th Percentile) £193 £200 £190
Median % change year-on-year -3.75% +5.26% +8.57%
75th Percentile £218 £233 £230
90th Percentile £255 £280 £252
UK excluding London median daily rate £195 £200 £190
% change year-on-year -2.50% +5.26% +16.03%
Number of hourly rates quoted 15 10 39
10th Percentile £16.25 £16.20 £13.62
25th Percentile £17.00 £16.83 £16.25
Median hourly rate £18.13 £23.25 £19.00
Median % change year-on-year -22.02% +22.37% +15.15%
75th Percentile £19.84 £25.53 £23.64
90th Percentile £23.73 £29.55 £27.75
UK excluding London median hourly rate £18.00 £17.70 £17.56
% change year-on-year +1.69% +0.80% +6.42%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 39,969 53,015 83,520
% of contract IT jobs with a recognized job title 92.83% 94.58% 95.35%
Number of daily rates quoted 25,870 37,031 58,844
10th Percentile £280 £313 £315
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +7.69%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £488 £500 £475
% change year-on-year -2.50% +5.26% +10.21%
Number of hourly rates quoted 2,841 1,476 1,963
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.06 £15.90
Median hourly rate £37.50 £45.00 £24.50
Median % change year-on-year -16.67% +83.67% +12.28%
75th Percentile £61.60 £65.75 £49.33
90th Percentile £73.75 £76.13 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +5.26%

Desktop Support Engineer
Job Vacancy Trend

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Desktop Support Engineer.

Daily rate trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing Desktop Support Engineer over the 6 months to 1 June 2024.

Daily rate histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Desktop Support Engineer.

Hourly rate trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing Desktop Support Engineer over the 6 months to 1 June 2024.

Hourly rate histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England +17 159 £198 -1.25% 21
UK excluding London -18 119 £195 -2.50% 16
London +69 64 £190 +11.76% 7
South East -7 38 £210 +5.00% 3
South West -9 20 £184 -8.00% 3
Scotland +28 16 £131 -49.32% 2
North of England +8 16 £160 -24.71% 5
East of England +5 14 £175 +9.38% 1
Work from Home +72 13 £200 -4.23% 5
North West +18 10 £140 -34.88% 4
Midlands +19 7 £129 -40.23% 2
Wales +17 5 £135 -8.47%
East Midlands +12 5 £122 -43.26%
Yorkshire +10 4 £198 -8.14% 1
Northern Ireland +2 3 £140 -30.43%
West Midlands +10 2 £140 -23.29% 2
North East +8 2 £195 +21.88%

Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 June 2024, Desktop Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Desktop Support Engineer in the job title.

1 135 (73.37%) Windows
2 76 (41.30%) Social Skills
3 74 (40.22%) Microsoft
4 70 (38.04%) Windows 10
5 56 (30.43%) Active Directory
6 53 (28.80%) Security Cleared
6 53 (28.80%) Microsoft 365
7 48 (26.09%) Customer Service
8 46 (25.00%) Microsoft Office
9 44 (23.91%) SCCM
10 42 (22.83%) Problem-Solving
11 36 (19.57%) Windows 7
12 32 (17.39%) ITIL
13 30 (16.30%) SC Cleared
14 25 (13.59%) Organisational Skills
15 23 (12.50%) Finance
16 22 (11.96%) HP
17 20 (10.87%) VPN
17 20 (10.87%) Degree
18 19 (10.33%) Telecoms
19 18 (9.78%) Asset Management
19 18 (9.78%) SLA
19 18 (9.78%) Apple
19 18 (9.78%) Presentation Skills
19 18 (9.78%) Public Sector
19 18 (9.78%) iPhone
19 18 (9.78%) Azure
19 18 (9.78%) ServiceNow
20 17 (9.24%) DV Cleared
21 16 (8.70%) Time Management

Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (8.70%) Microsoft Exchange
2 7 (3.80%) Blackberry Enterprise Server
3 6 (3.26%) SharePoint
4 4 (2.17%) CMS
4 4 (2.17%) Skype for Business
5 1 (0.54%) IIS
Applications
1 46 (25.00%) Microsoft Office
2 2 (1.09%) Microsoft Excel
3 1 (0.54%) DaVinci Resolve
3 1 (0.54%) Microsoft PowerPoint
3 1 (0.54%) MS Visio
Business Applications
1 2 (1.09%) Shopify
Cloud Services
1 53 (28.80%) Microsoft 365
2 18 (9.78%) Azure
3 6 (3.26%) Entra ID
4 2 (1.09%) Amazon EC2
4 2 (1.09%) AWS
4 2 (1.09%) BigCommerce
4 2 (1.09%) OneDrive
5 1 (0.54%) Azure Stack
5 1 (0.54%) WhatsApp
Communications & Networking
1 20 (10.87%) VPN
2 5 (2.72%) DNS
2 5 (2.72%) Firewall
2 5 (2.72%) LAN
2 5 (2.72%) Remote Desktop
3 4 (2.17%) Skype
3 4 (2.17%) Wi-Fi
3 4 (2.17%) Wireless
4 3 (1.63%) Internet
4 3 (1.63%) WAN
5 2 (1.09%) Cisco IOS
5 2 (1.09%) DHCP
5 2 (1.09%) Network Security
5 2 (1.09%) TCP/IP
6 1 (0.54%) HTTP
6 1 (0.54%) Structured Cabling
6 1 (0.54%) VoIP
6 1 (0.54%) WebEx
Database & Business Intelligence
1 5 (2.72%) SQL Server
Development Applications
1 2 (1.09%) JIRA
2 1 (0.54%) Hudson
General
1 76 (41.30%) Social Skills
2 25 (13.59%) Organisational Skills
3 23 (12.50%) Finance
4 19 (10.33%) Telecoms
5 18 (9.78%) Presentation Skills
5 18 (9.78%) Public Sector
6 15 (8.15%) Marketing
7 14 (7.61%) Manufacturing
8 13 (7.07%) Electronics
9 8 (4.35%) Banking
10 6 (3.26%) Analytical Skills
11 4 (2.17%) Legal
12 2 (1.09%) Inclusion and Diversity
12 2 (1.09%) Investment Banking
12 2 (1.09%) Retail
13 1 (0.54%) Documentation Skills
13 1 (0.54%) Law
Libraries, Frameworks & Software Standards
1 2 (1.09%) VML
1 2 (1.09%) XMPP
2 1 (0.54%) CSS
2 1 (0.54%) XML
Miscellaneous
1 18 (9.78%) iPhone
2 15 (8.15%) Driving Licence
3 12 (6.52%) NHS
4 10 (5.43%) Blackberry
4 10 (5.43%) Management Information System
5 8 (4.35%) CMDB
5 8 (4.35%) iPad
6 7 (3.80%) Data Centre
7 5 (2.72%) Video Conferencing
8 4 (2.17%) Data Protection Act
8 4 (2.17%) Self-Motivation
9 3 (1.63%) Onboarding
9 3 (1.63%) Smartphone
10 2 (1.09%) BYOD
10 2 (1.09%) Wiki
11 1 (0.54%) Smartcard
Operating Systems
1 135 (73.37%) Windows
2 70 (38.04%) Windows 10
3 36 (19.57%) Windows 7
4 9 (4.89%) Android
5 8 (4.35%) Mac OS X
6 7 (3.80%) Windows 8
7 5 (2.72%) Mac OS
8 4 (2.17%) Apple iOS
8 4 (2.17%) Windows Vista
9 2 (1.09%) Windows Server
10 1 (0.54%) Linux
10 1 (0.54%) Windows XP
Processes & Methodologies
1 48 (26.09%) Customer Service
2 42 (22.83%) Problem-Solving
3 32 (17.39%) ITIL
4 18 (9.78%) Asset Management
5 16 (8.70%) Time Management
6 15 (8.15%) Decision-Making
6 15 (8.15%) Hardware Maintenance
7 13 (7.07%) Business Intelligence
7 13 (7.07%) Customer Experience
7 13 (7.07%) Digital Marketing
7 13 (7.07%) Programme Management
7 13 (7.07%) Service Delivery
8 12 (6.52%) Break/Fix
9 8 (4.35%) Mobile Device Management
9 8 (4.35%) Patch Management
10 7 (3.80%) Antivirus Management
10 7 (3.80%) Customer Requirements
10 7 (3.80%) ITSM
11 6 (3.26%) Information Security
11 6 (3.26%) Service Management
Programming Languages
1 10 (5.43%) PowerShell
2 4 (2.17%) Python
3 1 (0.54%) JavaScript
Qualifications
1 53 (28.80%) Security Cleared
2 30 (16.30%) SC Cleared
3 20 (10.87%) Degree
4 17 (9.24%) DV Cleared
5 8 (4.35%) Microsoft Certification
6 4 (2.17%) ITIL Certification
7 3 (1.63%) BPSS Clearance
8 2 (1.09%) A+ Certification
8 2 (1.09%) DBS Check
8 2 (1.09%) IBM Certification
9 1 (0.54%) AWS Certification
9 1 (0.54%) AWS Certified Cloud Practitioner
9 1 (0.54%) AWS Certified Solutions Architect
9 1 (0.54%) CCNA
9 1 (0.54%) CCNP
9 1 (0.54%) Cisco Certification
9 1 (0.54%) MCDST
9 1 (0.54%) MCSA
9 1 (0.54%) MCSE
Quality Assurance & Compliance
1 18 (9.78%) SLA
2 4 (2.17%) ISO/IEC 27001
3 3 (1.63%) Accessibility
System Software
1 56 (30.43%) Active Directory
2 2 (1.09%) Firmware
2 2 (1.09%) Hyper-V
2 2 (1.09%) Virtual Machines
Systems Management
1 44 (23.91%) SCCM
2 13 (7.07%) Microsoft Intune
3 3 (1.63%) Jamf Pro
4 1 (0.54%) Systems Management Server (SMS)
Vendors
1 74 (40.22%) Microsoft
2 22 (11.96%) HP
3 18 (9.78%) Apple
3 18 (9.78%) ServiceNow
4 15 (8.15%) SAP
5 9 (4.89%) Citrix
6 7 (3.80%) Adobe
7 5 (2.72%) Bloomberg
7 5 (2.72%) Dell
8 4 (2.17%) Becrypt
8 4 (2.17%) Cisco
8 4 (2.17%) Ivanti
8 4 (2.17%) Samsung
9 3 (1.63%) McAfee
10 2 (1.09%) CheckPoint
10 2 (1.09%) IBM
10 2 (1.09%) Okta
10 2 (1.09%) Refinitiv
10 2 (1.09%) Salesforce
10 2 (1.09%) Sophos
23 Desktop Support Engineer jobs Nationwide